• Title/Summary/Keyword: Recovery service

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(A New Key Recovery Protocol of Wireless Authentication Key Establishment for the M-Commerce) (M-Commerce상에서 키 복구를 지원하는 무선 인증 및 키 설립 프로토콜)

  • 이용호;이임영
    • Journal of KIISE:Information Networking
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    • v.30 no.3
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    • pp.371-376
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    • 2003
  • As Mobile Internet gets more popular, the switchover of E-Commerce to M-Commerce gets faster and many service providers offer diverse M-Commerce service by using mobile technology. Also, as M-Commerce makes rapid progress, the security protocol gets more widely recognized for its significance. In particular, WAKE(Wireless Authentication and Key Establishment) protocol carried out wirelessly is of great importance, since the user and service provider must get through to carry out the M-Commerce. Key recovery method is a part of the key management in order to provide an emergency recovery of key whenever necessary, like when the user lost the key or the cryptosystem was illegally used. The ASPeCT project first tried to support the key recovery function in WAKE Protocol Since then, a variety of WAKE Key Recovery protocols have been proposed. In this thesis, problems of WAKE Key Recovery protocols proposed so far are analyzed and new WAKE Key Recovery protocol is suggested to solve those problems.

Realization of Service Conversion Automation through Disaster Recovery System integrated Server Redundancy Test (재해복구시스템 통합 서버 이중화 테스트를 통한 서비스 전환 자동화 구현)

  • Young-Gee Min
    • Journal of Advanced Technology Convergence
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    • v.2 no.3
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    • pp.9-15
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    • 2023
  • Recently, various public services are being performed based on information systems as the informatization business spreads. Public administration services based on these information systems provide internal and external services. In recent years, as the construction of cloud-based public services has been expanded, the advancement of information systems has attracted attention. In particular, as the dependence on information systems increases, the establishment of a response system to prevent dangerous situations such as interruption and paralysis of information systems in advance has become a hot topic not only in companies but also in public institutions. Therefore, in this paper, a disaster recovery system was designed and built to maximize the efficiency of system operation and shorten recovery time through service conversion automation of the disaster recovery system. The integrated DR server redundancy test, web server redundancy test, FC-IP redundancy test, and SAN switch redundancy test were performed respectively by applying the disaster recovery system designed and built according to the method proposed in the paper.

A Study on Clock Recovery Algorithm for ATM AAL 1 (ATM AAL 1을 위한 클럭 복원 알고리즘 연구)

  • Jeong, Y.K.;Lee, W.T.;Lee, J.J.;Park, Y.H.;Kim, K.H.;Kim, H.K.
    • Proceedings of the KIEE Conference
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    • 1999.07g
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    • pp.3196-3198
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    • 1999
  • In this paper, we are proposed ATM AAL 1 source clock recovery methods for CBR service. The proposed method compute the difference between network clock level and the reference level by inspecting the variation of a buffer. Also it is the service clock recovery method that control local clock using the look-up table defined clock dividing rate of the difference in advance. It can be applicable to both SDH network and PDH network which has no common reference clock between its ends, it has an important mean in view of the internetworking between existing networks for the integrated service chased by B_ISDN.

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Structural Relations among Perceived Justice of Service Recovery, Customer's Emotion and Satisfaction : Focusing on Airline Complaint Customers (서비스회복 공정성지각, 고객의 감정반응 및 회복만족 간의 구조적 관계 : 항공사 불평고객을 대상으로)

  • Ko, Seon-Hee;Park, Eun-Suk;Lee, Hyang-Jung
    • The Journal of the Korea Contents Association
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    • v.11 no.5
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    • pp.413-423
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    • 2011
  • The objective of this study was to explain structural relations among perceived justice of service recovery, customer's emotion and satisfaction in the airline service sector. For this purpose, using a sample of 272 airline service customers who experienced complaints with airline service, we investigate the effects of the dimensions of perceived justice on the emotions triggered by service recovery. In this study, 4 hypotheses based on literature reviews were employed. The data and hypotheses were examined using Structural Equation Modeling(SEM) by AMOS. The main findings are as follows. Firstly, procedural justice has an effect on both positive and negative emotions. Secondly, both interaction justice and distributive justice have effects on positive emotion but not on negative emotion. Lastly, only positive emotion has influence on recovery satisfaction.

A Study on the Service life of the Building Components in the Apartment Housing (공동주택 구성재의 내용년수 산정방법에 관한 연구)

  • Lee Kang-Hee;Chang Jung-Hee;Chae Chang-U
    • Journal of the Korean housing association
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    • v.16 no.5
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    • pp.67-74
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    • 2005
  • The performance of building should be deteriorated with time while the building would maintain and manage the function and performance to get a living condition. For the efficient maintenance of the building, the repair cycle would be provided and applied during the service-life time. The service-life time of the building components would be needed to determine the repair time and the repair scope. The service-life time of the building components would be calculated with the 1st repair time and the recovery rate of the performance, considering the recovery rate after repaired. In this paper, the 1st repair time would be estimated with the normal probability distribution, choice probability and 3rd quadratic function. The recovery rate of the building components assumes various level according to the research target and utility area. The results of this study are as follows ; first, most of the components of the building work would range about 30 years in the service-life time and the components of the mechanical works range from 28 years to 37 years, those of the electrical works would be about 31 years.

The Effects of Service Failure Magnitude on Perceived Justice, Positive Emotion, and Revisit Intention in Restaurants -A Comparison of Korean and American Customer Perceptions- (레스토랑에서의 서비스 실패 정도가 회복 공정성, 긍정 감정, 재방문 의도에 미치는 영향 -한국 고객과 미국 고객 비교를 중심으로-)

  • Yi, Na-Young
    • The Korean Journal of Food And Nutrition
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    • v.24 no.3
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    • pp.329-339
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    • 2011
  • The purpose of this study was to compare the effects of service failure magnitude on perceived justice, positive emotion, and revisit intention at restaurants between a collectivist culture(Korea) and an individualistic culture(United States). The results showed that the higher a customer's perception of service failure magnitude, the lower the perceived recovery justices in both cultures. The distributive, procedural, and interactional justices had a favorable effect on positive emotions in both cultures. Other findings revealed that interactional justice was the best predictor of revisit intention in Korea, while distributive justice was the best determinant of revisit intention in the United States. This research suggests that global restaurant managers need to understand how cultural orientation influences consumer perceptions of service failures in order to develop a highly targeted and effective service recovery.

The Effects of Perceived Justice on Store Loyalty in the Department Stores Service Recovery (백화점 서비스 회복과정의 지각된 공정성에 점포 애호도에 미치는 영향)

  • Kim, Yong-Han;Bae, Mu-Eun
    • Journal of Distribution Research
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    • v.10 no.3
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    • pp.59-86
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    • 2005
  • This study examined whether the efforts of department store for recovering services may be perceived fairly from the standpoint of customers upon any occurrence of service failure, whether such perceived justice contributes to higher customer satisfaction and trust, and whether such customer satisfaction and trust have positive influence on store loyalty of customers, respectively. For this sake, this study investigated relevant literatures, set up some hypotheses to solve main questionable considerations and made a corresponding empirical analysis. For empirical analysis, a questionnaire survey was applied to total 204 customers who experienced in service recovery around domestic major department stores in the last one(1) year. With regard to empirical analysis to verify some hypotheses hereof, this study verified the reliability and validity of each questionnaire item by means of statistical programs like SPSS 10,0 and AMOS 4.0, followed by verifying hypotheses through SEM(structural equation modeling) analysis. These results indicate that positive efforts of department stores for service recovery upon their service failure may bring customer satisfaction and trust in department store, which result in boosting up store loyalty of customers. In this empirical study, it was notably demonstrated that despite any occurrence of service failure, the corresponding efforts of department stores to improve the level of justice perceived by customers in course of service recovery, had positive effects on better customer satisfaction, trust and store loyalty, and these effects induced customer's continuous repurchase, positive WOM(word of mouth) and recommendation about the use of appropriate department store, which may contribute to better its competitive edge.

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QoS Guarantee in Partial Failure of Clustered VOD Server (클러스터 VOD 서버의 부분적 장애에서 QoS 보장)

  • Lee, Joa-Hyoung;Jung, In-Bum
    • The KIPS Transactions:PartC
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    • v.16C no.3
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    • pp.363-372
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    • 2009
  • For large scale VOD service, cluster servers are spotlighted to their high performance and low cost. A cluster server usually consists of a front-end node and multiple back-end nodes. Though increasing the number of back-end nodes can result in the more QoS streams for clients, the possibility of failures in back-end nodes is proportionally increased. The failure causes not only the stop of all streaming service but also the loss of the current playing positions. In this paper, when a back-end node becomes a failed state, the recovery mechanisms are studied to support the unceasing streaming service. For the actual VOD service environment, we implement a cluster-based VOD servers composed of general PCs and adopt the parallel processing for MPEG movies. From the implemented VOD server, a video block recovery mechanism is designed on parity algorithms. However, without considering the architecture of cluster-based VOD server, the application of the basic technique causes the performance bottleneck of the internal network for recovery and also results in the inefficiency CPU usage of back-end nodes. To address these problems, we propose a new failure recovery mechanism based on the pipeline computing concept.

Design of Pipeline-based Failure Recovery Method for VOD Server (파이프라인 개념을 이용한 VOD 서버의 장애 복구 방법 연구)

  • Lee, Joa-Hyoung;Park, Chong-Myoung;Jung, In-Bum
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.12 no.5
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    • pp.942-947
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    • 2008
  • A cluster server usually consists of a front end node and multiple backend nodes. Though increasing the number of bookend nodes can result in the more QoS(Quality of Service) streams for clients, the possibility of failures in backend nodes is proportionally increased. The failure causes not only the stop of all streaming service but also the loss of the current playing positions. In this paper, when a backend node becomes a failed state, the recovery mechanisms are studied to support the unceasing streaming service. The basic techniques are hewn as providing very high speed data transfer rates suitable for the video streaming. However, without considering the architecture of cluster-based VOD server, the application of these basic techniques causes the performance bottleneck of the internal network for recovery and also results in the inefficiency CPU usage of backend nodes. To resolve these problems, we propose a new failure recovery mechanism based on the pipeline computing concept.

FTOG-based Recovery Services Through Replicated Objects (중복 객체를 통한 FTOG 모델 기반의 회복서비스)

  • Kang, Myung-Seok;Jung, Jae-Yun;Kim, Hag-Bae
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.31 no.12B
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    • pp.1044-1048
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    • 2006
  • This paper proposes a FTOG(Fault-Tolerant Object Group)-based recovery services through replicated objects. In the distributed system, the fault of the object component may cause an entire system failure, evidently raising the service breakdowns. Therefore, this paper proposes recovery services with the replicated objects in case of fault occurrences. Moreover, applying the FTOG model to a virtual home network simulation, we verify the consistency maintenance and the service reliability of the proposed model.