• Title/Summary/Keyword: Recommendation Ratio

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The Moderating Effect of Brand Power on the Effect of Service Quality on Customer Satisfaction and Recommendation in Aviation Industry (서비스 품질이 항공사 만족과 추천에 미치는 영향에 있어 브랜드 파워의 조절적 영향)

  • Park, Seunghae;Hong, Jaewon
    • Asia-pacific Journal of Multimedia Services Convergent with Art, Humanities, and Sociology
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    • v.7 no.1
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    • pp.35-44
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    • 2017
  • In this paper, we attempt to investigate the moderating effect of brand power on the effect of in-flight service quality on customer satisfaction and recommendation in the aviation industry. The results were as follows. First, in the case of high brand power FSC(full service carriers), the cost-to-benefit ratio as well as all other flight service properties influence to customer satisfaction. However, in the case of low brand power FSC, the cost-to-benefit ratio showed a greater impact of customer satisfaction compared to other in-flight services. Second, as in the case of customer satisfaction, while the cost-to-benefit ratio more influence to customer recommendation than other in-flight services in low brand power FSC, the cost-to-benefit ratio as well as all other flight service properties influence to customer recommendation together in high brand power FSC. Therefore, low brand power FSC required tit-for-tat strategy against to LCC(low cost carriers) by pursuing disruptive innovation for price. And high brand power FSC required sustaining innovation strategy through improving flight services.

A New Item Recommendation Procedure Using Preference Boundary

  • Kim, Hyea-Kyeong;Jang, Moon-Kyoung;Kim, Jae-Kyeong;Cho, Yoon-Ho
    • Asia pacific journal of information systems
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    • v.20 no.1
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    • pp.81-99
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    • 2010
  • Lately, in consumers' markets the number of new items is rapidly increasing at an overwhelming rate while consumers have limited access to information about those new products in making a sensible, well-informed purchase. Therefore, item providers and customers need a system which recommends right items to right customers. Also, whenever new items are released, for instance, the recommender system specializing in new items can help item providers locate and identify potential customers. Currently, new items are being added to an existing system without being specially noted to consumers, making it difficult for consumers to identify and evaluate new products introduced in the markets. Most of previous approaches for recommender systems have to rely on the usage history of customers. For new items, this content-based (CB) approach is simply not available for the system to recommend those new items to potential consumers. Although collaborative filtering (CF) approach is not directly applicable to solve the new item problem, it would be a good idea to use the basic principle of CF which identifies similar customers, i,e. neighbors, and recommend items to those customers who have liked the similar items in the past. This research aims to suggest a hybrid recommendation procedure based on the preference boundary of target customer. We suggest the hybrid recommendation procedure using the preference boundary in the feature space for recommending new items only. The basic principle is that if a new item belongs within the preference boundary of a target customer, then it is evaluated to be preferred by the customer. Customers' preferences and characteristics of items including new items are represented in a feature space, and the scope or boundary of the target customer's preference is extended to those of neighbors'. The new item recommendation procedure consists of three steps. The first step is analyzing the profile of items, which are represented as k-dimensional feature values. The second step is to determine the representative point of the target customer's preference boundary, the centroid, based on a personal information set. To determine the centroid of preference boundary of a target customer, three algorithms are developed in this research: one is using the centroid of a target customer only (TC), the other is using centroid of a (dummy) big target customer that is composed of a target customer and his/her neighbors (BC), and another is using centroids of a target customer and his/her neighbors (NC). The third step is to determine the range of the preference boundary, the radius. The suggested algorithm Is using the average distance (AD) between the centroid and all purchased items. We test whether the CF-based approach to determine the centroid of the preference boundary improves the recommendation quality or not. For this purpose, we develop two hybrid algorithms, BC and NC, which use neighbors when deciding centroid of the preference boundary. To test the validity of hybrid algorithms, BC and NC, we developed CB-algorithm, TC, which uses target customers only. We measured effectiveness scores of suggested algorithms and compared them through a series of experiments with a set of real mobile image transaction data. We spilt the period between 1st June 2004 and 31st July and the period between 1st August and 31st August 2004 as a training set and a test set, respectively. The training set Is used to make the preference boundary, and the test set is used to evaluate the performance of the suggested hybrid recommendation procedure. The main aim of this research Is to compare the hybrid recommendation algorithm with the CB algorithm. To evaluate the performance of each algorithm, we compare the purchased new item list in test period with the recommended item list which is recommended by suggested algorithms. So we employ the evaluation metric to hit the ratio for evaluating our algorithms. The hit ratio is defined as the ratio of the hit set size to the recommended set size. The hit set size means the number of success of recommendations in our experiment, and the test set size means the number of purchased items during the test period. Experimental test result shows the hit ratio of BC and NC is bigger than that of TC. This means using neighbors Is more effective to recommend new items. That is hybrid algorithm using CF is more effective when recommending to consumers new items than the algorithm using only CB. The reason of the smaller hit ratio of BC than that of NC is that BC is defined as a dummy or virtual customer who purchased all items of target customers' and neighbors'. That is centroid of BC often shifts from that of TC, so it tends to reflect skewed characters of target customer. So the recommendation algorithm using NC shows the best hit ratio, because NC has sufficient information about target customers and their neighbors without damaging the information about the target customers.

Wind Turbine Performance for Eigen Value Change of Closed-Loop System for PI-Controller (피치제어기 폐루프 시스템의 고유치 변화에 따른 풍력발전기의 성능)

  • Kim, Jong-Hwa;Moon, Seok-Jun;Shin, Yun-Ho;Won, Moon-Cheol
    • Journal of Wind Energy
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    • v.4 no.2
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    • pp.17-24
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    • 2013
  • Idealized PID-controlled rotor-speed error for blade pitch control of wind turbines responds as a second-order system with natural frequency and damping ratio for closed-loop system. RISO National Laboratory has recommended specific natural frequency(=0.6 rad/s) and damping ratio(=0.7) for 2 MW wind turbine. The baseline controller for 5 MW wind turbine of NREL(National Renewable Energy Laboratory) is designed based on the same values of RISO recommendation. This study investigates the effect of the natural frequency and damping ratio of the controller for NREL 5 MW wind turbine. It is confirmed that RISO recommendation shall be tuned for each wind turbine.

Image recommendation algorithm based on profile using user preference and visual descriptor (사용자 선호도와 시각적 기술자를 이용한 사용자 프로파일 기반 이미지 추천 알고리즘)

  • Kim, Deok-Hwan;Yang, Jun-Sik;Cho, Won-Hee
    • The KIPS Transactions:PartD
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    • v.15D no.4
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    • pp.463-474
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    • 2008
  • The advancement of information technology and the popularization of Internet has explosively increased the amount of multimedia contents. Therefore, the requirement of multimedia recommendation to satisfy a user's needs increases fastly. Up to now, CF is used to recommend general items and multimedia contents. However, general CF doesn't reflect visual characteristics of image contents so that it can't be adaptable to image recommendation. Besides, it has limitations in new item recommendation, the sparsity problem, and dynamic change of user preference. In this paper, we present new image recommendation method FBCF (Feature Based Collaborative Filtering) to resolve such problems. FBCF builds new user profile by clustering visual features in terms of user preference, and reflects user's current preference to recommendation by using preference feedback. Experimental result using real mobile images demonstrate that FBCF outperforms conventional CF by 400% in terms of recommendation ratio.

Preliminary Study on Soft Keyboard with Recommendation for Mobile Device (모바일 단말기를 위한 추천 소프트 키보드)

  • Hwang, Kitae;Lee, Jae-Moon
    • The Journal of the Institute of Internet, Broadcasting and Communication
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    • v.13 no.6
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    • pp.137-145
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    • 2013
  • Recently most mobile devices have soft keyboards on their LCD touch screens. Because of the tiny size of the touch screen of the soft keyboard, adjacent keys are mistakenly typed. Also utilizing a key for multiple key inputs causes key type errors. In this paper, we proposed an algorithm to recommend proper words to the user while the user continues to type keys, which helps to easily correct key type errors. In addition, we presented a soft keyboard called MissLess which implemented the recommendation algorithm. We evaluated recommendation performance of MissLess keyboard through experiments by using 3 test sets. The test results showed that the success ratio of recommendation reached up to about 90% although there were some differences between results. However it is needed to be considered that we recommended 4 words for an input word in this experiments.

A Study on the Customized Food Menu Recommendation System Based on ICT and Big Data (ICT 및 빅데이터기반 맞춤형 음식메뉴 추천시스템 연구)

  • Ryoo, Hee-Soo;Lee, Man-ting
    • The Journal of the Korea institute of electronic communication sciences
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    • v.16 no.2
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    • pp.339-346
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    • 2021
  • In this paper, we implemented an interface that provides a better food ordering mechanism and enables real-time selection of recipe ingredient ratios for customized food orders from global customers. Providing appropriate food to global customers by arranging a selection of menu on the order system screen that shows the basic ratio of each recipe ingredient and provides a customized recipe ingredient composition ratio by configuring a recipe graph without a system for simply selecting and ordering food menus. By enabling interaction, it allows users to provide customized services through the ratio adjustment of various recipe ingredients in the food menu ordering device

A Recommendation System for Health Screening Hospitals based on Client Preferences

  • Kim, Namyun;Kim, Sung-Dong
    • International journal of advanced smart convergence
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    • v.9 no.3
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    • pp.145-152
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    • 2020
  • When conducting a health screening, it is important to select the most appropriate hospitals for the screening items. There are various packages in the screening hospitals, and the screening items and price are very different for each package. In this paper, we provide a method of recommending the screening packages in consideration of the customer's preferences such as screening items and minimum matching ratio. First, after collecting package information of hospitals, information such as basic items and optional items in the package are extracted. Then, we determine whether the client's screening items exist in the basic item or optional item of the package and calculate the matching rate of the package. Finally, we recommend screening packages with the lowest price while meeting the minimum matching rate suggested by the client. For performance analysis, we implement a prototype for recommending screening packages and provide the experimental results. The performance analysis shows that the proposed approach provides a real-time response time and recommends appropriate packages.

Bipartite Preference aware Robust Recommendation System (이분법 선호도를 고려한 강건한 추천 시스템)

  • Lee, Jaehoon;Oh, Hayoung;Kim, Chong-kwon
    • Journal of the Korea Institute of Information Security & Cryptology
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    • v.26 no.4
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    • pp.953-960
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    • 2016
  • Due to the prevalent use of online systems and the increasing amount of accessible information, the influence of recommender systems is growing bigger than ever. However, there are several attempts by malicious users who try to compromise or manipulate the reliability of recommender systems with cyber-attacks. By analyzing the ratio of 'sympathy' against 'apathy' responses about a concerned review and reflecting the results in a recommendation system, we could present a way to improve the performance of a recommender system and maintain a robust system. After collecting and applying actual movie review data, we found that our proposed recommender system showed an improved performance compared to the existing recommendation systems.

Image Description and Matching Scheme Using Synthetic Features for Recommendation Service

  • Yang, Won-Keun;Cho, A-Young;Oh, Weon-Geun;Jeong, Dong-Seok
    • ETRI Journal
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    • v.33 no.4
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    • pp.589-599
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    • 2011
  • This paper presents an image description and matching scheme using synthetic features for a recommendation service. The recommendation service is an example of smart search because it offers something before a user's request. In the proposed extraction scheme, an image is described by synthesized spatial and statistical features. The spatial feature is designed to increase the discriminability by reflecting delicate variations. The statistical feature is designed to increase the robustness by absorbing small variations. For extracting spatial features, we partition the image into concentric circles and extract four characteristics using a spatial relation. To extract statistical features, we adapt three transforms into the image and compose a 3D histogram as the final statistical feature. The matching schemes are designed hierarchically using the proposed spatial and statistical features. The result shows that each feature is better than the compared algorithms that use spatial or statistical features. Additionally, if we adapt the proposed whole extraction and matching scheme, the overall performance will become 98.44% in terms of the correct search ratio.

Semantics Environment for U-health Service driven Naive Bayesian Filtering for Personalized Service Recommendation Method in Digital TV (디지털 TV에서 시멘틱 환경의 유헬스 서비스를 위한 나이브 베이지안 필터링 기반 개인화 서비스 추천 방법)

  • Kim, Jae-Kwon;Lee, Young-Ho;Kim, Jong-Hun;Park, Dong-Kyun;Kang, Un-Gu
    • Journal of the Korea Society of Computer and Information
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    • v.17 no.8
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    • pp.81-90
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    • 2012
  • For digital TV, the recommendation of u-health personalized service of semantic environment should be done after evaluating individual physical condition, illness and health condition. The existing recommendation method of u-health personalized service of semantic environment had low user satisfaction because its recommendation was dependent on ontology for analyzing significance. We propose the personalized service recommendation method based on Naive Bayesian Classifier for u-health service of semantic environment in digital TV. In accordance with the proposed method, the condition data is inferred by using ontology, and the transaction is saved. By applying naive bayesian classifier that uses preference information, the service is provided after inferring based on user preference information and transaction formed from ontology. The service inferred based on naive bayesian classifier shows higher precision and recall ratio of the contents recommendation rather than the existing method.