• Title/Summary/Keyword: Railway facilities management

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The Effect of High-speed Railway Station Facilities and Train Related Services on Customer Satisfaction: Based on KTX User Experience (고속철도 역사시설 및 열차서비스 경험이 고객만족에 미치는 영향)

  • Lee, Kang-duck;Hwang, Eun-Ju;Yeom, Sun-Ho;Kim, Min-Ho;Jo, Hye-Jung
    • Journal of the Korean Society for Railway
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    • v.19 no.3
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    • pp.351-362
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    • 2016
  • The purpose of this study is to investigate service factors and relationships affecting customer satisfaction by measuring indexes of the entire set of high-speed railway station facilities and train services. In this study, we collected data from 202 KTX passengers and analyzed the data using the structural equation model (SEM) method. Through exploratory factor analysis (EFA), we found five major service factors, including parking related service (PRS), station convenient facilities related service (SCS), ticketing services (TIS), service within the train (SWT), and inner environments (INE). As result of a hypothesis test, it was found that PRS does not influence SWT, whereas SCS and TIS positively affect train related service. Also, SWT and INE significantly affect the overall service satisfaction of customers. Thus, our findings provide that station facilities and train service experience are important factors that can enhance customer satisfaction.

A Study on Improving the Constructing System of Railway Safety Test Facilities (철도안전성능시험설비 구축 체계 개선에 관한 연구)

  • Kim, Yun-Mi;Choi, Kyoung-Jin;Cho, Youn-Ok
    • Proceedings of the KSR Conference
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    • 2010.06a
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    • pp.2034-2039
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    • 2010
  • As a mass transportation system, a railway contains potential risks that may result in a high death rate and property losses. Accordingly, Railroad Safety Technology R&D Corps. is adopting the plan of the construction of Railway Safety Test Facilities as a part of the Railway Total Safety Project to enhance the railway safety, and carrying out researches on effective project management methods with Systems Engineering techniques. When a system or a service is realized, such as the Railway Total Safety Project, it needs to be verified by requirements and the process of verification is to check whether customers/stakeholders requirements have been properly transformed into a system or a service. Recently, building the standardized verification system up could be the solution to reduce possible system-failed risks. To support that, we propose the more effectual verification method of constructing the Railway Safety Test Facilities applying the systems engineering tool to the research.

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A Railway Safety Proposal with Full System Commissioning (철도시스템의 종합시험운행을 통한 철도안전 확보방안)

  • Kim, Young-Woo;Lee, Hi-Sung
    • Journal of the Korean Society for Railway
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    • v.10 no.1 s.38
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    • pp.34-38
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    • 2007
  • Rail network authority have to do the safety ensuring activities including the maintenance of railway facilities, integrated performance verification between the facilities and related lolling stock and safety inspections, etc. When constructing the new lines or upgrading the conventional lines, full system commissioning should be done before the revenue service with railway operator. To develop the optimal full system commissioning model, the status of domestic and foreign railway facilities and railway accidents are analysed and the problems of the safety management are derived. As one of countermeasures for the problems, the procedures and criteria for the full system commissioning are developed.

A study of Protection for electrical corrosion by stray current in DC railway system (직류전기철도시스템에서의 누설전류에 의한 전식방지에 대한 연구)

  • Lee Jae-young
    • Proceedings of the KSR Conference
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    • 2005.11a
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    • pp.748-753
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    • 2005
  • The stray current(leakage current) in DC railway system like as Metro Subway and LRT system happens electrical corrosion on theses superstructure facilities and also underground facilities that causes the public property losses. we must study and establish on the theoretical concept and concrete phenomena for electrical corrosion, In the construction period we intend to review and find out a lot of solution to minimize theses losses. we must investigate, measure and analysis natural atmosphere of these facilities locations to present a maintenance management guide for the upcoming operation stage.

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Conceptual Study for Asset Management Framework Construction of Railway Infra Structure System (철도시설물에 대한 자산관리체계수립을 위한 개념 연구)

  • Lee, Jee-Ha;Park, Mi-Yun;Lee, Jong-Kun;Park, Man-Ho;Jung, Dae-Ho
    • Proceedings of the KSR Conference
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    • 2011.10a
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    • pp.2473-2478
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    • 2011
  • The asset management of railway facilities is a total framework for finally supporting a safe and comfortable train service, which includes functions of supporting evaluation of condition and performance of infrastructures, making the decision method of repair or rehabilitation of deteriorated facilities, and lengthening the life cycle of structure through the decision of adequate cost and time of repair or reinforcement. In the range of the asset management, organization, human, the target, and information & data of company are included. Therefore, in this paper, appling the method of asset management analysis to the railway structures, the process of the risk assesment using BRE(Business Risk Exposure) and the basis of consisting optimized renewal decision-making are expressed.

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A Study on the Rationalization of Management and Maintenance Cost for Railway Investment Assessment - Focus on High Speed Railway - (철도투자평가를 위한 운영.유지보수비용 합리화 방안 - 고속철도를 중심으로 -)

  • Suh, Sang-Kyo;Sung, Deok-Yong;Roh, Byoung-Kuk;Park, Yong-Gul
    • Proceedings of the KSR Conference
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    • 2009.05a
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    • pp.331-340
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    • 2009
  • This study is objected by suggesting rationalization method of management and maintenance cost for railway investment assessment. The estimate of rational benefit and cost are a work of vital importance to decide railway investment as preliminary feasibility investigation is institutionally reinforced since January 2007. In particular, railway management and maintenance cost have to be applied to realistic and detail cost as railway investment assessment guide. For example, types of railway, construction of new line, improvement of conventional line, double tracking, railway electrification. However, railway investment assessment is inconsistency because of estimating the railway management and maintenance cost using existing unrealistic management and maintenance cost. Therefore, this study is performed parametric analysis effecting on the railway management and maintenance cost considered new technique, enhanced facilities and improved standard. Also, it suggests the itemized standard management and maintenance cost. Finally, it will be helped to establish the base of railway investment through the rationalization method of management and maintenance cost.

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A case study of condition monitoring for mold transformers on urban railway transit (도시철도용 몰드변압기 상태감시를 위한 사례조사 연구)

  • Kim, Do-Yoon;Jung, Ho-Sung;Park, Young;Han, Seok-Youn;Lee, Sang-Bin
    • Proceedings of the KSR Conference
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    • 2008.11b
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    • pp.235-240
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    • 2008
  • Since urban railway transit is one of the most essential transportation systems, its power facilities must ensure high reliability and safety. Currently, urban railway operating organizations perform TBM (Time Based Maintenance) on power facilities. However, in order to improve management efficiency and system safety, CBM (Condition Based Maintenance) is preferred. Among various power facilities, mold transformers has been chosen as the object of study since it is widely used for the purpose of minimizing volume and weight, and due to safety against fire. In this paper, various transformer failure cases due to electric, thermal, mechanical and environmental factors have been collected and analyzed. In addition, investigation on national and international condition based maintenance cases and the characteristics of sensors widely used for transformer monitoring has been performed to suggest the optimal condition based maintenance technique for urban railway systems.

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A Conceptual Study of Rail Renaissance and Sustainability (철도 르네상스와 지속가능성)

  • Moon Dae-Seop
    • Proceedings of the KSR Conference
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    • 2004.10a
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    • pp.1646-1651
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    • 2004
  • This primary study describes some proposition of restoration and rehabilitation of rail station and station impact area for efficient use. Therefore, I reviewed the functions and roles about rail station and other railway facilities related with urban structures and development, and also analysed the case studies about realignment of rail station, and then, suggested primary management plan of efficient railway installation. This study has some bounds and limits owing to the descriptive reviews but not detailed analyses. Hereafter, I am planning to consider the management plan for efficient railway installation use as coinciding with specific city characteristic and comprehensive plan such as rearrangement of the station.

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Study on the Maintenance and Management using DB Program of Inspection Data for Tunnel (터널의 진단자료 DB화에 의한 유지관리 연구)

  • Lee, Song;Shim, Min-Bo
    • Proceedings of the KSR Conference
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    • 2000.05a
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    • pp.503-510
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    • 2000
  • Recently, many kinds of research has been actively developing for a standardization and information related to the construction works. These works include the general field of design, construction, supervision, maintenance and management on facilities. The works of database construction for a standardization and information were chiefly propelled centering around the present conditions related to the design, construction work. The field related to maintenance and management on facilities lags behind in the works of database construction. The establishment of standard classification system(SCS) on facilities and inspection data is most important among the things related to maintenance and management to have a efficiently maintenance and management. This paper suggests SCS on facilities and inspection data according to that of facilities. On the basis of SCS of facilities and inspection data, code work with classification system and input work for a data of maintenance and management was practised. The purpose of this paper is to suggest a kind of statistics data and investigate a characteristics of inspection using statistic data on tunnel structures

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