• Journal of Korean Society for Quality Management
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• v.29 no.4
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• pp.116-132
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• 2001

The world wide web has been growing rapidly. Due to the development, many companies are using the e-commerce through the web as an another tool for the their deal with customers. The internet is utilized as the new distribution business and channel for the most companies. This innovative changes made many people to purchase products through the web. However, there are a lot of problems during the process of supply chain channels. This research is about the impact of service quality on the customer satisfaction in the business-to-consumer(B2C) e-commerce. It was performed by utilizing the methodology for measuring the degree of service quality which has been adopted in the service quality research area. The quality of service is made up of six dimensions(factors): reliability, responsiveness, assurance, empathy, tangible, and convenience. Therefore, we studied the influence of these six factors upon the customer satisfaction, and the results will be summarized.

• International Journal of Human Ecology
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• v.4 no.2
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• pp.89-100
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• 2003

This paper identifies trends in research methodology due to globalization. Context in both research and in practice and forms the key perspective for modern methodology and theory. Ecological perspectives are a necessary condition for quality global research. Human ecology researchers must advance the role of interdisciplinary and inter-functional perspectives and be open to collaborative relationships. These researchers must work in teams across disciplinary and functional boundaries. The paper discusses directions for research within the context of trends at U.S. federal agencies with applications to globalization and family life. Trends include： (a) use of diverse but rigorous methodologies； (b) recognition of the research-practice-research feedback loop；(c) primacy of context and diverse sampling; and (d) connections of research to problem solving. The terms promoted recently such as ″relationships″, ″diversity″ or ″problem-based″ are ingrained in human ecology. Key aspects for research in the next decade will be： (a) seeking diversity in sampling； (b) seeking colleagues with different perspectives； (c) incorporating meta-analysis into our work； (d) seeking meaningful results； (e) utilizing varieties of research methodologies to address our problems； and (0 understanding that practice must continually change as a function of research.

• International journal of advanced smart convergence
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• v.9 no.3
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• pp.161-168
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• 2020

Over the last half-century, computer science has revolutionarily changed the landscape of humanities research. This digital shift in research methodology has reached from the brainstorming process to preserving, constructing, collecting, visualizing, and even analyzing materials. Such transformation has brought about the birth of the new field of study: Digital Humanities (DH). DH undeniably has saved much of the physical chores and provided a new angle to interpret the text, thereby making its meteoric rise as a promising future of the humanities. Based on such innovation, electronic circuitry can seem to replace the imagination that detects relationships and significances of research data with ever-improving interfaces. However, despite hitherto technological development, the thousands-year-old essence of traditional liberal arts-human creativity-remains the heart of humanities research and always will. This paper starts by proving this proposition in the way of comparing the old and new liberal arts research methods, focusing on literary studies. Meanwhile, it thoroughly investigates how digitalized bibliographies, search engines, databases, and digital projects provide the most useful data preservation and virtual experience of browsing in the library, along with their limitations due to the intrinsic quality of humanities research data. Also, it probes the differences between traditional and digital data analysis in current methods of literary studies, ultimately presenting the ideal direction for humanities development in the era of digital convergence.

• Journal of Distribution Science
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• v.22 no.6
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• pp.33-44
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• 2024

Purpose: This study aims to measure how information quality, system quality, security, usefulness, and ease of use of Augmented Reality (VR) and Virtual Reality (AR) influence user satisfaction, motivating intelligent travel technology developers to improve VR/AR quality to meet customer requirements. Research design, data and methodology: This study investigates users interested in travelling in Ho Chi Minh City and Nha Trang City, Vietnam. The research model was implemented using an online questionnaire and face-to-face from 405 valid samples. To evaluate the scale's reliability, the study used the software SPSS 20. Test research hypotheses and evaluate measurement and structural models. This research uses AMOS 20 software. The proposed model is firmly grounded in the Information System Success model (ISS) and the Technology Acceptance Model (TAM), providing a solid theoretical foundation for our research. Results: Results show that consumer perceptions of information quality, system quality, security, usefulness, and ease of use have a positive impact on the perceived quality of VR/AR, thereby influencing tourists' travel intention. Conclusions: The results of this research enrich the theoretical understanding of consumer behaviour toward intelligent technology products in tourism, providing management implications for manufacturers to improve the quality of tourism products and satisfy user requirements in experience before considering choosing a destination.

• Journal of the Korean Operations Research and Management Science Society
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• v.29 no.3
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• pp.129-144
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• 2004

The goal of this study is to stress the importance of 6sigma quality management in improving the inner capabilities of manufacturing and the performances of the company. Six Sigma is widely recognized today as a process improvement methodology that can cut costs and eliminate defects in manufacturing processes. In this exploratory analysis. a model is developed and tested to fit research model with the structural equation modeling analysis. In conclusion. 6sigma leadership and flexible organizational culture are the important drivers among 6sigma activities. IT management strategy is significantly related to 6sigma quality management. 6sigma quality management is significantly related to financial performance. In addition. customer satisfaction is significantly related to financial performance.

• Korean Journal of Adult Nursing
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• v.20 no.1
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• pp.176-186
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• 2008

Purpose: The purpose of this study was to analyze the published articles in the Journal of Korean Academy of Adult Nursing from 2004 through 2006. Methods: Two hundreds and ten articles were analyzed focusing on research methodology and key words using descriptive statistics. Results: The proportion of quantitative research was 88.1%, while the proportion of qualitative research was 5.2%. The majority of the qualitative research design was survey(67.1%). Seventy-four percent of the research had verbal consent and 8% had written consent from the participants. Eight percent of the research provided conceptual framework. The prevailing data collection settings were hospitals(50.5%) and community(37.1%). For the data analysis, 95% used parametric analysis methods; descriptive statistics(26.2%), chi-square test(18.3%), t-test(18%) and ANOVA(17.4%). Key words were categorized into four nursing domain: human, health, nursing, and environment. The most frequently used domain was health. Conclusion: The number of the published articles in the Journal of Korean Academy of Adult Nursing has been increased and quality has been improved compared with the articles published before the 2000 year. Varied research methodology and data analysis methods were utilized.

• Asian Journal of Business Environment
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• v.9 no.1
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• pp.13-20
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• 2019

Purpose - The purpose of this paper is to find out the determinants of the quality of financial information in the financial environment of the cement companies of Bangladesh. Research design, data and methodology - This study considers a total of fifty-eight firm years as the sample from the seven listed cement companies of Bangladesh during the period of 2007 to 2015. This study applies the multivariate regression analysis including the pooled OLS, panel and controlling time. Results - This study finds that profitability and external financing are the two major explanatory variables in determining the quality of financial information. This study also finds that firm size and accrual quality don't have any significant influence on quality of financial information. Conclusion - This study observed that profitability of this sector which is much volatile and prone to be manipulated. Thus, this paper suggests that higher profitability needs more scrutiny while assessing quality of financial information. Finally, this study provides some indications for future research such as considering the listed firms of other sectors of Bangladesh or cross country comparison in different country setting.

• Journal of Korean Society for Quality Management
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• v.32 no.2
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• pp.109-131
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• 2004

This research tried to clarify the impact of service quality on the customer satisfaction, customer retention and switching barriers in the competitive structure between department store and discount store. We measured the level of service quality by using the methodology which had been adopted in the service quality research area. Using the internet survey method, we gathered data from 750 consumers of each industry. We used various analysis methods such as the regression analysis, t-test, and hierarchical regression analysis. The results reveal different patterns in the two sectors in the retail industry with respect to switching barriers. We conclude that switching barriers play an important role in consumer satisfaction and retention.

• Journal of Korean Society for Quality Management
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• v.34 no.2
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• pp.22-32
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• 2006

The purpose of this research is to develop the methodology for measuring the effectiveness of the Korean National Quality Award. To test the validity of the model, confirmatory factor analysis is used. Conclusively, 79 questions in 15 sub-categories from 7 categories are developed valid in the empirical research. Seven categories are Leadership, Strategic Planning, Human-Resource Focus, Process Management, Customer & Market Focus, Information & Analysis and Results.

• Journal of the Korean Operations Research and Management Science Society
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• v.24 no.4
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• pp.27-47
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• 1999

Many enterprises are interested in using the IS development methodologies as a means of increasing system performance and solving the problems of delayed delivery time, excessive budget, and failure of integrated systems. Even if previous researches showed that the system productivity and quality improvement using the system development methodologies are very poor, we tried to find that the methodologies are meaningful as an innovative means for IS performance. We defined that the IS development methodology as a technical and managerial innovation for IS department. We intended to study the relationship between the implementation process of the IS development methodology divided into four steps and IS performance. A cross-sectional field survey with IS departments of domestic companies was conducted, and we used LISREL 8.12a to perform the structural equation model analysis and hypothesis verification. We found the meaningful relationship between the development methodology and qualitative performance. We reconfirmed that the relationship between the development methodology and quantitative performance is not meaningful as expected, which is the same result with the previous researches. But the qualitative performance affects very strongly to the quantitative performance. As a results, we suggest that IS managers and developers keep the principles of the IS development methodologies to get the quantitative performance through the qualitative performance improvement.