• 품질경영학회지
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• 제33권1호
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• pp.64-72
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• 2005

The ever increasing demand for enhanced competitiveness of engineered products requires "designing-in-quality" strategies that can effectively and efficiently incorporate concepts of uncertainty and quality into design. Multi-attribute utility function is commonly used to represent the decision-maker's preference on multiple design attributes under conditions of uncertainty and risk. One of the major issues in implementing this approach concerns the generation of appropriate utility function, especially in a complex engineering design environment. Typically, the decision maker's preference is revealed through lottery questions rather than being structured on the deductive reasoning to reflect the nonlinear tradeoffs among the attributes. The use of such intuitive procedures can lead to inexact preference information that may result in inaccuracy and rank reversal problems. This paper presents an alternative procedure based on the pair-wise comparisons between design alternatives towards a consistent preference presentation in assessing multiplicative utility function. The effectiveness of the overall procedures is tested with the aid of an injection-molding process design for a capacitor can and the results are discussed.

• 산업경영시스템학회지
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• 제40권1호
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• pp.150-164
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• 2017

The development of an appropriate public service quality model has become increasingly recognised as an important subject of interest in the public sector as well as academia. In particular, the public systems enacted by governments are widely used and have a significant impact on national competitiveness. But few researches have been conducted to explore the quality dimensions of a public system service and empirically examine the relationship among related variables. Therefore, in this study, we strive to develop a quality measurement model of public system service that can be effectively used in practice. Using 601 samples gathered through a structured survey from project engineers, a conceptual quality model of public system is presented and discussed. Given the exploratory nature of this study, an exploratory factor analysis is used to investigate quality dimensions and partial least square (PLS) is employed in determining the structural relationships. From empirical results, we found that the quality dimensions of the public system had four distinct quality dimensions (design quality, environment quality, primary outcome quality, additive outcome quality). All four quality dimensions showed good representative factors in explaining user satisfaction. Perceived trust was proved to significantly mediate the relationship between quality dimensions and user satisfaction. Our research is expected to contribute to the literature by providing a good conceptual framework for assessing public system quality by linking four quality dimensions with user satisfaction. In particular, the developed model can elaborately measure process quality and multi-functional outcome quality of the system by the supplementation of design quality and additive outcome quality respectively. Practical implications are also suggested on the basis of our analysis.

• 품질경영학회지
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• 제20권2호
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• pp.94-108
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• 1992

This study involves an experiment for the cognitive experiment design and the human reliability in software engineering. Its overall objectives are to analyze common-cause human domain error and reliability in human-software interaction. A laboratory study was performed to analyze software engineers' task behavior in software production and to identify software design factors contributing to the effects in common cause failure redundancy. Common-cause model and its function were developed, then the main experiment using programming experts was conducted in order to define a new cognitive paradigm, in the aspects of identification, pattern recognition, and behavior domain for human reliability and quality control in software development. The results and analytical procedures developed in this research can be applied to reliability improvement and cost reduction in software development for many applications. Results are also expected to provide guidelines for software engineering quality control and for more effective design of human-software interface system.

• 한국디자인학회:학술대회논문집
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• 한국디자인학회 2001년도 Bulletin of The 5th Asian Design Conference International Symposium on Design Science
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• pp.68.2-68
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• 2001

• 의료ㆍ복지 건축 : 한국의료복지건축학회 논문집
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• 제19권3호
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• pp.7-19
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• 2013

Purpose: The main objective of this paper is, first, to assess a body of research evidence that articulates the impact of environmental and design factors on safety, quality of life, and health of the elderly who reside in geriatric hospitals or other elderly care facilities and, second, to draw out design implications that can be incorporated into design process and design decisions to help create healing environments for the elderly. Methods: Extensive literature review has been conducted to identify rigorous empirical studies that link the design of elderly care facilities to health-related outcomes and scrutinized peer-reviewed articles published in many different fields including architecture, psychology, nursing to gerontology. Results: The review found a growing body of rigorous studies that identified physical environmental and design factors that improve safety, quality of life, and health of the elderly in geriatric hospitals or other elderly care facilities. Implications: The findings of the review can be translated to design decisions to promote safety, quality of life, and health of the elderly in geriatric hospitals or other elderly care facilities.

• International Journal of Railway
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• 제1권2호
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• pp.64-71
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• 2008

The quality of track-bed fills of railways has been controlled by field measurements of density $({\gamma}_d)$ and the results of plate-load tests. The control measures are compatible with the design procedures whose design parameter is $k_{30}$ for both ordinary-speed railways and high-speed railways. However, one of fatal flaws of the design procedures that there are no simple laboratory measurement procedures for the design parameters ($k_{30}$ or, $E_{v2}$ and $E_{v2}/E_{v1}$) in design stage. A new quality control procedure, in parallel with the advent of the new design procedure, is being proposed. This procedure is based upon P-wave velocity involving consistently the evaluation of design parameters in design stage and the field measurements during construction. The Key concept of the procedure is that the target value for field compaction control is the P-wave velocity determined at OMC using modified compaction test, and direct-arrival method is used for the field measurements during construction. The procedure was verified at a test site and the p-wave velocity turned out to be an excellent control measure. The specifications for the control also include field compaction water content of OMC${\pm}$2% as well as the p-wave velocity.

• 품질경영학회지
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• 제42권2호
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• pp.145-152
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• 2014

Purpose: As the number of people directly employed in making things declines, the cost of labour as a proportion of the cost of production and delivery will diminish too. This will make to move the focus of quality management because new manufacturing techniques make it cheaper and faster to respond to changing local tastes Methods: This discussion is induced by understanding that change the point of view of quality. Results: Mark-processing method using a mold of 3D-printer is different from traditional manufacturing methods. Design, rapid prototyping of products produced by the right way, many changes in many industries will be created. Therefore, the design will be more emphasis on the importance of quality. Conclusion: As manufacturing goes digital, a Quality great change is now gathering pace. It will allow things to be made economically in much smaller numbers, more flexibly and with a much lower input of labour, thanks to new materials, completely new processes such as 3D printing. So we must change the vantage point of quality, from process to Design, R&D, and Delivery.

• 디지털융복합연구
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• 제17권5호
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• pp.361-367
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• 2019

본 연구는 중국 밀레니얼 세대가 인식하는 디자인에서의 고급감성을 알아보기 위한 목적으로 실시되었다. 이를 위해, 첫째 밀레니얼 세대의 특성에 대한 이해를 바탕으로 디자인에서 고급감성에 대한 이론적 개념을 정리하였다. 둘째, 중국 북경에 거주하는 50명의 밀레니얼 세대를 대상으로 그들이 생각하는 고급 감성 이미지를 수집하고 이를 분석하였다. 연구 결과 중국 밀레니얼 세대가 인식하는 디자인에서의 고급감성은 시대변화에 따른 기술의 혁신성, 다른 집단과 나를 구별 짓는 사회적 우월성, 자문화에 대해 자부심을 갖는 문화적 우수성으로 나타났다. 본 연구는 중국 밀레니얼 세대의 감성을 이해하고 그들을 대상으로 한 디자인 전략을 수립하기 위한 기초자료로 활용될 수 있을 것으로 기대한다.

• 한국생산제조학회지
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• 제19권4호
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• pp.521-528
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• 2010

A product system will be improved continually until requirements are satisfied. It is true that considering alternative designs to improve product system is hard work; it is also true that selecting an adequate design idea that represents the needs of stakeholders concerned and meets effectiveness factors properly is not an easy work, either. In the process of driv-ing an idea and designing, which is called Design Phase, there are lots of existing tools for testing the driven idea in DFSS. But, those kinds of tools do not offer the function that helps to select the technically better design idea among alternative design ideas that have the same evaluation level. Moreover it is inappropriate to select adequate alternative design ideas by just verifying only the evaluation table in pugh matrix, since satisfied deviation val-ues are low when there is a too competitive mass product system in a market. Also, for the IT product with short life cycle, faster and more effective testing tool is needed. Therefore, the 'roduct quality index' is suggested in order to select an appropriate candidate design concept for system development that meets requirements by using 'deality concept' pro-vided by TRIZ. According to the result of this research, it is possible to select technically better idea fast and effectively; it is confirmed by applying the approach to the case of LCD BLU (Back Light Unit).

• 품질경영학회지
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• 제50권1호
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• pp.1-19
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• 2022

Purpose: The purpose of this study is to design a system for quality management and improvement of overall public services. Methods: Literature Review, Framework Design Method, Case Studies Analysis Results: Public Service Quality Management Principles, Definition of Public Services Quality Management Areas, Quality Management Guidelines, Service Quality Management Tools Conclusion: In this study, a study case of the public service quality management framework, which is a system that supports overall quality management and continuous quality improvement of public services, is presented. The management system was designed based on the existing research results and domestic and foreign cases of public service standardization, targeting the entire public service.