• 제목/요약/키워드: Quality management system improvement

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ISO/TS16949 품질경영시스템 인증에 따른 경영성과에 관한 연구 (A Study on Management Performance by ISO/TS 16949 Quality Management System Certification)

  • 박종영;홍정의;김광수
    • 대한안전경영과학회지
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    • 제11권3호
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    • pp.227-237
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    • 2009
  • After enterprise get a certification in acquisition, the core requirements of ISO/TS 16949 standard is pull out the Performance Indicators by process access approach during the settlement and operation of system, and the pulled key performance indicators classified into the customer intention process, support process and management process and analyzed the effect to the management result. This study conducted with following step. Firstly, preceding research, the literature and investigation analysis about process approach method which is the special characteristics of ISO/TS 16949 standard. Secondly, each process of ISO/TS 16949 standard is classified and deduced the key performance indicators followed process access method. Finally, get a enterprise survey data related to improvement of Performance Indicator and analyzed by SPSS statistical software.

AN EFFECTIVE SUGGESTION SYSTEM UNDER TPM: AN EXPERIENCE OF SAMSUNG CORNING, INC IN KOREA

  • Kang Byung-Suh
    • 한국품질경영학회:학술대회논문집
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    • 한국품질경영학회 1998년도 The 12th Asia Quality Management Symposium* Total Quality Management for Restoring Competitiveness
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    • pp.51-60
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    • 1998
  • An experience of suggestion system was reported in this paper for the purpose of investigating effective factors of suggestion system at the Suwon Plant of Samsung Corning, Inc. in Korea. Suggestion system is a formal attempt in which employees make suggestions from ideas and thinkings. With the effective system, the company can achieve goals on the improvement of the working processes and products. At Suwon Plant, TPM is connected to both corporate vision and suggestion system: the former is the management concept and the latter is an operational tool. Linked to TPM, suggestion system is found to be effective owing to the factors such as strong support of top management, high job involvement, extensive participation and speedy, convenient evaluation procedure.

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기동장비 신뢰도 성장 관리 연구 : 발사대 체계 사례 (Reliability Growth Management for Armed Vehicle : Launcher System Case Study)

  • 이용준;배공명;허영무;서재현;김상부;최재경;박우재
    • 품질경영학회지
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    • 제45권4호
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    • pp.981-994
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    • 2017
  • Purpose: In this study, the reliability growth management procedures for armed vehicle is suggested and an illustrative case study of launcher system is given. Methods: Crow-AMSAA model is adopted to manage reliability growth of armed vehicle using failure data acquired from development test phase to field operation phase. Between the development test phase and the production phase, the suggested reliability growth procedures for armed vehicle entails accelerated life test of the selected module whose design is changed to improve its reliability for assuring the target system reliability. And it can be verified through estimating the system reliability based on the failure data of field operation phase. Results: It is shown that the proposed reliability growth management procedures are effective for armed vehicle based on the case study of launcher system. After estimating the reliability of launcher system at every development test, some items are selected to change their designs for improving reliability. Accelerated life test is performed to prove the reliability improvement and finally it is verified through the field operation. Conclusion: The reliability growth management procedures for armed vehicle is suggested and the case study of launcher system shows it can be effective for managing the reliability growth of the armed vehicle.

전북지역(全北地域) 생산업체(生産業體)의 품질관리(品質管理) 실태(實態)에 관한 조사분석(調査分析) (A Survey on the Quality Control System for Manufacturing Industry of Jeon-buk area)

  • 김영균;박병기
    • 품질경영학회지
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    • 제15권1호
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    • pp.33-46
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    • 1987
  • The present survey was made through mail questionaires aiming at understanding the conditions of quality control, finding problems and making improvement for manufacturing companies located in the Chonbuk area. The conditions of quality control were compared between KS marking companies and non KS marking companies regardless of manufactured products. The main check points were the function of process control, the function of quality assurance, the function of quality survey, the function of quality system, quality education, quality training, the function of QC circle and general functions excepting the scale of enterprise.

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A STUDY ON THE NEEDS FOR DOCUMENT IN QUALITY MANAGEMENT SYSTEM OF ISO 9001:2000

  • Lee, Byung-Yong;Jung, Soo-Il
    • 산업경영시스템학회지
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    • 제23권60호
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    • pp.57-65
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    • 2000
  • This paper suggests the direction of documentation that enables the certified organizations to transform smoothly into newly revised ISO 9001:2000 Quality Management System. Documentation and control of records are major concerns not only to certified organizations but also to consultants and auditors of certification bodies. The revised standards ISO 9001:2000 requires a significantly reduced emphasis on the needs for documented procedures than the ISO 9001:1994 version of the standard. This paper describes documented procedures and records be kept as a minimum needed by organizations in accordance with the requirements of control of documents and records. This enables each individual organization to establish Quality Management System effectively and perform continual improvement activities.

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QSS(Quick Six Sigma)를 통한 중소기업 생산공정의 지속적 개선에 관한 연구 (A Study for the Continuous Improvement of the Manufacturing Process on Small-Medium Company through QSS(Quick Six Sigma))

  • 윤일지
    • 대한안전경영과학회지
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    • 제24권3호
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    • pp.93-103
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    • 2022
  • This study investigated the method of continuous improvement of small-medium company production processes through POSCO's QSS(Quick Six Sigma) activities. QSS is a field operation technique that encompasses the advantages of Six Sigma, TPS(Toyota Production System), TQM (Total Quality Management), and IE(Industrial Engineering). Through this, POSCO not only encourages activities centered on related small and medium-sized partners, etc., but is also expected to contribute to the continuous improvement of the company's own production process through QSS activities. In this study, rather than unconditionally carrying out activities according to the needs of large companies, the research is to help the continuous improvement of the actual production process of small and medium-sized enterprises by effectively applying and spreading QSS activities in consideration of the characteristics and environment of the company. For this purpose, empirical research is conducted on the process improvement activities and QSS activities of company Y, which has less than 100 assembly and production quality and inspection processes among SMEs. The changes in the production process improvement of SMEs through the application of the final QSS were investigated through empirical studies.

호내 부유물질 거동 분석을 통한 도암댐 운영 방안에 관한 연구 (Study on the Management of Doam Dam Operation by the Analysis of Suspended Solids Behavior in the lake)

  • 염보민;이혜원;문희일;윤동구;최정현
    • 한국물환경학회지
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    • 제35권6호
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    • pp.470-480
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    • 2019
  • The Doam lake watershed was designated as a non-point pollution management area in 2007 to improve water quality based on watershed management implementation. There have been studies of non-point source reduction with respect to the watershed management impacting the pollutant transport of the reservoir. However, a little attention has been focused on the impact of water quality improvement by the management of the dam operation or the guidelines on the dam operation. In this study, the impact of in-lake management practices combined with watershed management is analyzed, and the appropriate guidelines on the operation of the dam are suggested. The integrated modeling system by coupling with the watershed model (HSPF) and reservoir water quality model (CE-QUAL-W2) was applied for analyzing the impact of water quality management practices. A scenario implemented with sedimentation basin and suspended matter barrier showed decrease in SS concentration up to 4.6%. The SS concentration increased in the scenarios adjusting withdrawal location from EL.673 m to the upper direction(EL.683 m and EL.688 m). The water quality was comparably high when the scenario implemented all in-lake practices with water intake at EL.673 m. However, there was improvement in water quality when the height of the water intake was moved to EL.688 m during the summer by preventing sediments inflow after the rainfall. Therefore, to manage water quality of the Doam lake, it is essential to control the water quality by modulating the height of water intake through consistent turbidity monitoring during rainfall.

정보시스템 서비스의 종합적 품질평가모형에 관한 연구 (A Study on Total Quality Evaluation Model of Information System Services)

  • 이명호;윤재욱;이경근
    • 한국경영과학회지
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    • 제24권3호
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    • pp.13-26
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    • 1999
  • Recently, information technology and information system(IS) are rapidly diffused throughout the world. In the global competitive environment, the success of IS becomes the important one among the critical success factors(CSF) of the firm. For achieving it, the firm must continually involve itself in the quality evaluation and improvement of IS. The quality concept was changed into the customer-oriented quality one. There is no exception to the quality of IS. In the past, IS quality was determined by the IS developer or IS department offering service. Now it is evaluated by the user of IS service, and then the customer-oriented user satisfaction becomes an important issue. The purpose of this study is to develope the total quality evaluation model of IS through TQM approach. First, all success factors of the domestic IS are extracted from the foreign and domestic literatures of IS success factors contained the technical and behavioral aspects. And the extracted factors are classified with evaluation levels for quality evaluation and developed into a total quality evaluation model. Finally the model usefulness is analyzed.

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프로세스 접근방법에 의한 중소기업형 6시그마 경영모형에 관한 연구 (The Six Sigma Management Model for Small and Medium-sized Companies Using the Management by Process)

  • 정동호;홍성조
    • 품질경영학회지
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    • 제32권4호
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    • pp.140-155
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    • 2004
  • Six Sigma Management has been introduced as a management strategy by leading companies and some small and medium-sized companies in Korea. But it is not easy for small and medium-sized companies to implement this new management system because of their business environment such as poor manpower or lack of time, etc. This paper proposes an effective implementation model of the Six Sigma Management for small and medium-sized companies using the management by process. First, We review the concept of Six Sigma Management and consider the problems of introducing the system for small and medium-sized companies. And then, Six Sigma Management model for small and medium-sized companies named SIX SIGMA-s is presented. Finally, we present a case study of applying SIX SIGMA-s for a medium- sized company.

Six Sigma and the Cost of(Poor) Quality

  • Aca;U, Jichao-X
    • International Journal of Quality Innovation
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    • 제3권2호
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    • pp.159-173
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    • 2002
  • Any organization's Six Sigma program may be at high risk without heeding the lessons learned from the past and that tries to operate without a robust business foundation. A foundation that preferably should consist of stepping-stones such as a 5-S house-keeping program, an effective Integrated Management System (IMS), which includes a strong focus on planning for quality to fully capture the Voice of the Customer (VOC), and an organization-wide training scheme, as well as a reliable Cost of Poor Quality (COPQ) system. That's the best advise I can give to any organization that wishes to embark on a Six Sigma improvement program and hope to be successful. The paper will elaborate on the above issues and provide suggested solutions based on the review of published historical information and the experiences encountered over the last four decades by the author, as a quality practitioner and consultant, in industries that produced safety-critical product. This author maintains that few fundamentally new or useful things have been created in the field of Quality during the last couple of decades. Nevertheless, this paper deliberates on a number of relatively “newer” issues including the concept of “three types of customers”, the CTC, “Critical To Customer” term, the eight Quality Management Principles of the new ISO 9000 family, the growth of industry-specific standards, the adoption of Integrated Management Systems, the rebirth of AS2561 COQ standard, the spread of Six Sigma as well as related ASQ certification and the need for a robust business foundation to ensure Six Sigma survival.