• 제목/요약/키워드: Quality level

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Service Quality of Internet-based Lecture and In-class Lecture at the University Level (대학수준에서 인터넷 강의와 강의실 강의의 서비스 품질에 관한 연구)

  • Yoon, Jae-Hong
    • Journal of Korean Society for Quality Management
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    • v.34 no.4
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    • pp.65-77
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    • 2006
  • This study try to find the service quality factors of internet-based lecture and in-class lecture on the university level. The service quality factors of internet-based lecture are information quality and system quality factors which affect education service value, and customer satisfaction. This affects the service performance. The service quality factors of in-class lecture are tangibility, reliability, responsibility, assurance and empathy factors also affect education service value and customer satisfaction. This leads to service performance. This result will be helpful to enhance the service quality of university level lectures.

A Study on the Quality Improvement Activities of Clinical Nurses: Nursing Care Unit level (임상간호사의 의료 질 향상 활동에 관한 연구: 병원 간호병동 수준으로)

  • Yoo, Ji-Yeon;Kim, Kwang-Jum
    • Korea Journal of Hospital Management
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    • v.22 no.1
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    • pp.10-20
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    • 2017
  • Purposes: This study analyzed activities for improvement of quality of care in nursing units to identify group-level success factors of quality improving efforts. Methodology/Approach: Research subjects were 31 general wards of C university hospital, which has 1,200 beds. Data were collected through survey and focus group interview. The mean value of nurses in a ward was converted to unit-level variable value of the ward. The SPSS 24.0 version was used to analyse the data. The units were classified into two groups, high performing and low performing, by the subjective level of quality improvement performance. Findings: The main findings are as follows: 1. The high performing groups participated more in education related to quality improvement and showed more quality improvement cases in progress than that of their counterpart. 2. The high performing group's nurses show more positive perception and attitude on quality improvement activities, and they have positive assessment on the necessity, effect, satisfaction about the quality improvement activities. 3. Middle managers' ability, attitude, motivation, and effective communication across members of the ward played pivotal roles in boosting the quality improvement activities of wards.

Study on the Effects of In-streams by Discharging the Treated Sewage in Urban Stream (도시하천에서 하수처리수의 유지용수 이용에 따른 영향 평가 연구)

  • Bang Cheon-Hee;Park Jae-Roh;Kwon hyok
    • Journal of The Korean Society of Agricultural Engineers
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    • v.47 no.5
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    • pp.75-86
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    • 2005
  • Recently since urbanization has brought about a dried stream and a worse water quality, Anyang city discharged the third treated sewage into the upper stream of Anyancheon and Hakuicheon. As the result, Hakuicheon had the water level and velocity enough for a living thing in the water to live in but water quality was worse than it had been. Therefore in case of meeting the water level and velocity of the second grade water-quality which living things in the water can live in, the discharge and water quality to secure in-stream flow must be at least 0.350 $m^3/s$ and $BOD_5\;3.2 mg/{\iota}$ respectively. In Anyancheon the water level was increased a little higher than it had been but the velocity was almost unchanged in comparison with it before. On the other hand the water quality was a little better than it had been. Therefore in case of meeting the water level and velocity of the third grade water-quality that people can do water-friendly activity, the discharge and water quality to secure in-stream flow must be at least 0.688 $m^3/s$ and $BOD_5\;4.8 mg/{\iota}$ respectively. The water-quality prediction on the suggested eight scenarios was simulated in all satisfying the third grade water-quality.

A Study on Small-Sample Inspection Plan for New Product Quality Evaluation of Finite Population (유한모집단의 신제품 품질평가를 위한 소표본 샘플링검사 방법에 대한 소고)

  • Byun, Jai-Hyun;Shin, Byung-Cheol;Lee, Chang-Woo
    • Journal of Korean Institute of Industrial Engineers
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    • v.41 no.1
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    • pp.115-120
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    • 2015
  • Evaluating product quality level is necessary before the manufactured items are delivered to the customer. When the amount of the items to be manufactured is limited and the product is of high price and should be evaluated by destructive testing, the number of samples to be tested should be as small as possible. This paper presents a small-sample inspection method using hyper-geometric distribution and Bayesian approach for finite small-sized population. A method of determining the minimum sample size is presented for given population size, allowable number of defectives, warranteed defective level, and confidence level which is the degree of confidence on the product quality level recognized by both the producer and the customer.

Improving the Survey Model and Investigating for the Quality Management Level in the Korea Defense Industry (방위산업 품질경영 수준 조사를 위한 모형 개선 및 현황 파악)

  • Sung, Si-Il;Kim, Hyeunggeun;Kim, Jongman;Kim, Yong Soo;Chung, Kyu Suk;Kim, Sung Do;Bae, Sukjoo
    • Journal of Korean Society for Quality Management
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    • v.44 no.3
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    • pp.575-586
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    • 2016
  • Purpose: This paper proposes to improve the existing survey model for the quality management level of the defense industry by analyzing current quality management level, and to suggest the best survey model. Methods: The survey model was improved by merging and refining the questionnaires developed in 2014 for the purpose of reducing the answering burden and misunderstanding for questionnaires. In addition, a detailed video manual for filling the questionnaires was developed. Results: An improved survey model is presented and the quality management of the domestic defense industry is analyzed to derive some long-term policies for improving the quality level of defense industry. Conclusion: The proposed survey model will be continuously adopted to investigate the quality management level of the defense industry and target to provide the basic data for establishing the new defense policies.

Evaluation of Pollution Level Attributed to Nonpoint Sources in Nakdonggang Basin, Korea (낙동강수계 권역별 비점오염원 오염도 평가)

  • Lee, Jaewoon;Kwon, Heongak;Choi, Hanyoung
    • Journal of Environmental Impact Assessment
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    • v.23 no.5
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    • pp.393-405
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    • 2014
  • In this study, the nonpoint sources were evaluated by calculating the Nadonggang basin regional water quality and nonpoint source pollution load discharged. And were selected the banks of first administration based on the results and the direction of the next administration. As a results of estimating the water quality about BOD concentration in the mid influence area in the Nakdonggang basin, it was founded that 10 sites for 'Ia' water quality level, 6 sites for 'lb' water quality level, 5 sites for 'II' water quality level, 1 sites for 'I' water quality level. The estimation of COD concentration in the mid influence area, It showed that 9 sites for 'Ib' water quality level, 6 sites for 'II' water quality level, 6 sites for 'III' water quality level, 1 site for 'IV' water quality level. The assessment of water quality made Mid influence area of Gumhogang, Nakdong Goryung, Nakdong Milyang and Namgang selected as the mid influence area of high pollution. And delivery loads of nonpoint sources were calculated for mid influence area in Nakdonggang basin(max delivery load : 17,706.7 kg/day for Gumhogang influence area). As the result of calculating NPS(nonpoint sources) delivery load and water quality at influence area in Nakdonggang basin, Gumhogang influence area was selected as an area for management priority among nonpoint sources.

A Study on Psychological Well-Being and Quality of Life of Married Couple (부부의 심리적 복지와 삶의 질에 대한 연구)

  • Ko, Jung-Ja;Kim, Gab-Sook
    • Journal of the Korean Home Economics Association
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    • v.37 no.6
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    • pp.59-76
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    • 1999
  • This study was to investigate casual relation of psychological well-being and quality of life of married couples. For the data set 434 married couples living in Pusan, Korea were chosen. The data were analyzed using M, SD, t-test, Pearson's correlation, multiple regression, and path analysis. The findings of this study are as follows; First, marital satisfaction and the level of quality of life are higher for husbands than wives. Whereas psychological distress is higher for wives than husbands. Second, for husbands, husband's level of education, job satisfaction, husband's housework participation, and job stress have significant effect on marital satisfaction. For wives, wife's level of education, husband's housework participation, and husband's job stress have significant effect on marital satisfaction. Third, for husbands, job satisfaction and job stress have significant effect on psychological distress. For wives, husband's job stress have significant effect on psychological distress. Fourth, for husbands, job stress, marital satisfaction and psychological distress have significant direct effect on quality of life. Besides, husband's age, husband's level of education, job satisfaction, job stress, husband's housework participation, and marital satisfaction are indirectly associated with quality of life. For wives, marital satisfaction and psychological distress have significant direct effect on quality of life. Besides, wife's level of education, husband's job stress, husband's housework participation, and marital satisfaction are indirectly associated with quality of life.

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A Study on the Rectifying Inspection Plan & Life Test Sampling Plan Considering Cost (소비자 보호를 위한 선별형 샘플링 검사와 신뢰성 샘플링 검사의 최적설계에 관한 연구)

  • 강보철;조재립
    • Journal of Korean Society for Quality Management
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    • v.30 no.1
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    • pp.74-96
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    • 2002
  • The objectives of this study is to suggest the rectifying sampling inspection plan considering quality cost. Limiting quality level(LQL) plans(also called LTPD plans) and outgoing quality(OQ) plans are considered. The Hald's linear cost model is discussed with and without a beta prior for the distribution of the fraction of nonconforming items in a lot. It is assumed that the sampling inspection is error free. We consider the design of reliability acceptance sampling plan (RASP) for failure rate level qualification at selected confidence level. The lifetime distribution of products is assumed to be exponential. MIL-STD-690C and K C 6032 standards provide this procedures. But these procedures have some questions to apply in the field. The cost of test and confidence level(1-$\beta$ risk) are the problem between supplier and user. So, we suggest that the optimal life test sampling inspection plans using simple linear cost model considering product cost, capability of environment chamber, environmental test cost, and etc. Especially, we consider a reliability of lots that contain some nonconforming items. In this case we assumed that a nonconforming item fail after environmental life test. Finally, we develope the algorithm of the optimal sampling inspection plan based on minimum costs for rectifying inspection and RASP. And computer application programs are developed So, it is shown how the desired sampling plan can be easily found.

The Influence of Dual-Earner Couples' Job Related Variables on Marital Satisfaction and Quality of Life (맞벌이부부의 직업관련변수가 결혼만족도와 삶의 질에 미치는 영향)

  • 고정자
    • Journal of the Korean Home Economics Association
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    • v.36 no.4
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    • pp.163-178
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    • 1998
  • This study is to identify the influence of dual-earner couples' job related variables on marital satisfaction and quality of life. For the data set 228 dual-earner couples living in Pusan, Korea were chosen. The data were analyzed using M, SD, t-test, one-way ANOVA, scheffe test, and path analysis. The findings of this study are as follows; First, the level of marital satisfaction and quality of life are higher for husbands than wives. Second, for husbands, the level of marital satisfaction were differed by husbands' housework participation, husbands' support, and job satisfaction. Whereas for wives, the level of marital satisfaction were differed by husbands' house work participation, husbnand's job stressorors, and wives' employment motivation. Third, for husbands, the level of quality of life were differed by husbands' housework participation, husbands' support, job satisfaction, and husbands' job stressors. Whereas for wives, the level of quality of life were differed by income, husbands' support, job satisfaction, working hours, husbands' job stressorors, and wives' employment motivation. Fourth, for husbands, marital satisfaction, job satisfaction, and working hours have significant direct effect on quality of life. Besides, husbands' job stressors, and husbands' and husbands' housework participation, and job satisfaction are indirectly associated with quality of life.

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A Study on Burden and Quality of Life in Mothers of child with Nephrotic Syndrome (신증후군 환아 어머니의 부담감과 삶의 질)

  • Sung Mi Hae;Paik Seung Nam
    • Child Health Nursing Research
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    • v.5 no.2
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    • pp.125-135
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    • 1999
  • The purpose of this study was to identity the level of burden and quality of life of the subjects. The subjects of this study were 68 mothers of nephrotic syndrome patients who children hospitalized in 2 Pediatric wards of University Hospital in Seoul. The data were collected through a questionnaires and the period of the data collection was from August 1st to September 30th ,1998. The instruments for this study were Burden Measurement Instrument developed by Montgomery et. al (1985) and Quality of life scale designed by Ro, Yoo JA(1988). The statistical analysis was used by SPSS, t-test, ANOVA and Pearson correlation coefficient. The results of were as follows. : 1. The level of burden showed a mean score 54.47 and the level quality of life, a mean score 140.20. 2. The level of burden differed according to s religion, pt's purpose of admission and perceived patient's condition by mothers. 3. The level of quality of life differed according to perceived pt's condition by mothers. 4. There was a negative correlation between burden and quality of lifer =-3.97, p<.001).

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