Korea Journal of Hospital Management (한국병원경영학회지)

Korean Society of Hospital Management (한국병원경영학회)
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A Study on the Quality Improvement Activities of Clinical Nurses: Nursing Care Unit level

임상간호사의 의료 질 향상 활동에 관한 연구: 병원 간호병동 수준으로

  • Yoo, Ji-Yeon (College of Nursing, The Catholic University of Korea) ;
  • Kim, Kwang-Jum (Graduate School of Healthcare Management and Policy, Catholic University of Korea. Catholic Institute of Healthcare Management)
  • 유지연 (가톨릭대학교 간호대학) ;
  • 김광점 (가톨릭대학교 의료경영대학원, 가톨릭의료경영연구소)
  • Received : 2016.10.31
  • Accepted : 2017.03.06
  • Published : 2017.03.31
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Abstract

Purposes: This study analyzed activities for improvement of quality of care in nursing units to identify group-level success factors of quality improving efforts. Methodology/Approach: Research subjects were 31 general wards of C university hospital, which has 1,200 beds. Data were collected through survey and focus group interview. The mean value of nurses in a ward was converted to unit-level variable value of the ward. The SPSS 24.0 version was used to analyse the data. The units were classified into two groups, high performing and low performing, by the subjective level of quality improvement performance. Findings: The main findings are as follows: 1. The high performing groups participated more in education related to quality improvement and showed more quality improvement cases in progress than that of their counterpart. 2. The high performing group's nurses show more positive perception and attitude on quality improvement activities, and they have positive assessment on the necessity, effect, satisfaction about the quality improvement activities. 3. Middle managers' ability, attitude, motivation, and effective communication across members of the ward played pivotal roles in boosting the quality improvement activities of wards.

Keywords

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