• Title/Summary/Keyword: Quality indicators

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Quality Performance Management System for Construction Projects Using Quality Performance Indicators (품질성과지표 중심의 건설프로젝트 품질성과관리시스템 개발)

  • Lee, Hyun-Soo;Park, Moon-Seo;Song, Sang-Hoon
    • Korean Journal of Construction Engineering and Management
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    • v.7 no.3 s.31
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    • pp.76-85
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    • 2006
  • Quality is the core competence for customer satisfaction in current competitive business environments. The manufacturing companies regard the quality as the success factor in enhancing competitiveness and foremost concept of the management innovation. But in many cases, the basis for the quality management and the action programs are not prepared yet. In construction industry, normally schedule and cost have priority over quality and the level of overall quality is relatively lower than other industries. This is caused by the vague quality goal and result-oriented management. This study suggests the quality performance indicators for measuring performance objectively, and develops the continuous quality monitoring system based on those indicators. By using this system, the quality improvement can be expected and corporate quality competitiveness can be ensured.

A Comprehensive Performance Indicators by SIPOC Model (SIPOC 개념을 활용한 성과지표 개발 모델)

  • Chung, Kyu-Suk;Yun, Sang-Un
    • Journal of Korean Society for Quality Management
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    • v.40 no.3
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    • pp.394-405
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    • 2012
  • Purpose: In this study, we suggest the systematic and comprehensive model to develop PI(Performance Indicators) of the organization or the process. Methods: The model is developed theoretically by using SIPOC(Supplier, Input, Process, Output, Customer) approach which is a tool to analyze the process and is compared with existing models to develop PI or KPI(key performance indicators); financial indicators, BSC, IPOO(input, process, output, outcome), traditional QCD (quality, cost, delivery), and IOS(input, output system). Results: The model provides more systematic method to develop PI and more comprehensive set of PI pools for all kinds of hierarchical levels of process than any other models to develop PI or KPI. Conclusion: This model will provide useful tools for the managers and the organizations who wish to develop PI.

A Comparative Study among KPI Developing Methods (핵심성과지표 개발 방법 비교연구)

  • Chung, Kyu Suk
    • Journal of Korean Society for Quality Management
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    • v.46 no.4
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    • pp.863-876
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    • 2018
  • Purpose: There are several KPI(key performance indicators) models: BSC(balanced scorecard), IPOO(Input-process-output-outcomes) indicators, QCDP(quality-cost-delivery-productivity) indicators. This paper analyze these models and gives some suggestions to help the effective usage of KPI. Methods: This paper reviews and summarize the criteria to evaluate the PI(performance indicators) through literature review. Evaluation and analysis on the PI factors of the KPI developing models is performed by the criteria. Results: Criteria to evaluate the PI, which can be used to evaluate the goodness of PI is suggested. This paper also proposes some suggestions for the KPI models and their factors for the effective development of PI in the organization. Conclusion: This research will help the managers to develop and select useful PI and KPI for their business and processes.

Development and Prospects of Environmental Health Indicators in Korea (우리나라 환경보건지표 개발현황과 전망)

  • Lee, Young-Mee;Jung, Soon-Won;Choi, Wookhee;Park, Kyung-Hwa;Lee, Chul-Woo;Yu, Seung-Do;Park, Choong-Hee
    • Journal of Environmental Health Sciences
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    • v.42 no.5
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    • pp.293-301
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    • 2016
  • Objectives: This paper presents the current development progress of environmental health indicators (EHIs) in the Republic of Korea and discusses the utilization, limitations and prospects of EHIs. Methods: The development process and assessment criteria of EHIs were established based on the DPSEEA (Driving force-Pressure-State-Exposure-Effect-Action) framework with reference to that of the World Health Organization-Europe. In order to explore the applicability of EHIs, a case study was performed to compare the atmospheric environmental health status between the Republic of Korea and European region countries using six indicators. Results: Through the development process, 23 indicators in five areas including air quality, indoor air quality, climate change, chemicals, and water quality were developed, mostly using national statistical data. As a result of the case study comparing environmental health indicators in air quality between the Republic of Korea and Europe, it could be useful to understand the different situation of air pollution source, emission, exposure and health effects. Conclusion: In order for EHIs to compare environmental health status and be used as an environmental health policy development tool for vulnerable areas and related factors, it is necessary to develop further indicators for various issues other than air quality and conduct additional research on their interpretation and related implications, such as policy implementation effects.

A Study on Survey Research Design Quality Indicators for the Educational Building - Focused on Teachers, School Personnel and Education Office Supervisor - (학교시설 디자인 품질지표에 대한 설문 연구 - 교사, 학교직원, 교육청담당자를 중심으로 -)

  • Cho, Kyung-Sik;Belyalova, Aigerim
    • Journal of the Korean Institute of Educational Facilities
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    • v.25 no.5
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    • pp.3-12
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    • 2018
  • The purpose of this study is to examine the degree of appropriateness of using design quality indicators for the educational building, and complements for design quality indicators. For doing this, each items of the Korean educational building design indicator was validated by teachers, school staff and an education officer. First, School Personnel and Teachers considered indicators for the classroom designed for general subjects as being valid. However, in terms of indicators for the outside space, they thought of them as not being valid. In particular, it seemed that school staff would have a passive attitude toward the open of the school facility for the local society. It is judged that there happens an adverse effect caused by the open of the school facility for the local society in the educational environment of the school. Second, Education Office Supervisors thought that eco-friendly indicators, LED lighting, an outer wall, and widows and doors had a high validity. On the contrary, he viewed the validity of a rainwater retention basin as being low, which was likely because he rarely had expertise on the construction. When it comes to the indicator of technology capability, ultrahigh-speed information network was seen as being valid, and the indicator of economic feasibility had high validity on maintenance and durability. Third, compared to groups of Teachers and School Personnel, the group of education officers presented high validity of indicators. Validity of indicators might be differently showed because different items on indicators were measured. However, it is speculated that Education Office Supervisors mostly acknowledged the validity of indicators. Fourth, a majority of Teachers, School staff, and Education Office Supervisors were favor of the system of the evaluation accreditation for school facilities since it played a guide role in improving the quality of school. In order to settle the system of the evaluation accreditation for school facilities, it is most important that institutions in the local society which are publicly reliable should participate in the phase of designing the system of the evaluation accreditation for school facilities. In sum, overall respondents agreed with the system of the evaluation accreditation for school facilities but were aware that reliable organizations in public would need to take part in planning the system of the evaluation accreditation for school facilities from the beginning.

Mapping of Education Quality and E-Learning Readiness to Enhance Economic Growth in Indonesia

  • PRAMANA, Setia;ASTUTI, Erni Tri
    • Asian Journal of Business Environment
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    • v.12 no.1
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    • pp.11-16
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    • 2022
  • Purpose: This study is aimed to map the provinces in Indonesia based on the education and ICT indicators using several unsupervised learning algorithms. Research design, data, and methodology: The education and ICT indicators such as student-teacher ratio, illiteracy rate, net enrolment ratio, internet access, computer ownership, are used. Several approaches to get deeper understanding on provincial strength and weakness based on these indicators are implemented. The approaches are Ensemble K-Mean and Fuzzy C Means clustering. Results: There are at least three clusters observed in Indonesia the education quality, participation, facilities and ICT Access. Cluster with high education quality and ICT access are consist of DKI Jakarta, Yogyakarta, Riau Islands, East Kalimantan and Bali. These provinces show rapid economic growth. Meanwhile the other cluster consisting of six provinces (NTT, West Kalimantan, Central Sulawesi, West Sulawesi, North Maluku, and Papua) are the cluster with lower education quality and ICT development which impact their economic growth. Conclusions: The provinces in Indonesia are clustered into three group based on the education attainment and ICT indicators. Some provinces can directly implement e-learning; however, more provinces need to improve the education quality and facilities as well as the ICT infrastructure before implementing the e-learning.

Review and Proposition of Biological Indicators for a New Ecological Grading System of Tidal Flats in Korea (한국의 갯벌 생태등급도 개발을 위한 생물학적 지시자의 검토와 제안)

  • Yoo, Jae-Won;Lee, Chang-Gun;Kho, Byung-Seol;Lee, Si-Wan;Han, Dong-Uk;Choi, Keun-Hyung;Kim, Chang-Soo;Hong, Jae-Sang
    • Ocean and Polar Research
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    • v.33 no.1
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    • pp.85-97
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    • 2011
  • The tidal flats of Korea today have reduced by 40% in size compared to 1964. To manage this important habitat properly, development of well-organized and nationwide-applicable grading systems is required. There have been several assessment systems proposed previously in Korea, but they are critically flawed in that selected biological indicators are not adequate and grading criteria are obscure and arbitrary. We reviewed the indicators used in these previous evaluation systems (e.g., diversity indices, quantity and quality of benthic macrofauna, halophytes, water birds, etc.) and subsequently proposed new indicators and an improved grading scheme. For the quantitative assessment of macrobenthic community, biomass reflecting production and ecosystem function is recommended over density, which is much less discriminatory among habitats. Of biodiversity indices used, within-, between-habitat and regional biodiversity indices that accurately reflect sampling efforts are suggested. In addition, we proposed to include species rarity, ecosystem engineers, and the ecological quality index ISEP (Inverse function of Shannon-Wiener Evenness Proportion). As for halophytes, their low spatial coverage on benthic habitat suggests that their presence can be used as an ecological indicator of benthic habitat, regardless of their protective status. We stress the need to introduce 1) quantile approach for quantitative indicators (e.g., diversity, biomass, etc.) in relation to grading, 2) presence-absence approach for spatial or aggregate indicators (e.g., boundaries of halophytes and feeding ground of water birds) and 3) benthic habitat mapping that combines all of these indicators.

Structural Factors Influencing the Quality Management Activities in Nursing Homes (노인요양시설의 질 관리 활동에 영향을 주는 구조적 요인 분석)

  • Lee, Tae-Wha;Chung, Jane
    • Journal of Korean Academy of Nursing Administration
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    • v.16 no.2
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    • pp.162-171
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    • 2010
  • Purpose: Nursing home quality indicators have been focused widely on result outcomes, not for the environment in that quality of service are delivered, This study aimed to examine structural factors influencing quality management activities in nursing homes. Method: Sample was 170 nursing homes responded to the survey questionnaire which was distributed to the 543 nursing homes nation-wide, Data were collected on structural characteristics, types of services, and quality management activities, Data were analyzed with the descriptive statistics, Pearson correlations, and multiple regression. Result: Most of the nursing homes were operated as free of charge by the social welfare ownership. Average number of residents was 52.1 with severe and mild dementia and bedridden status, In terms of quality management activities, 34% of the sample had CQI committee that focused their activities on services delivery process, performance appraisal, record keeping regularly. 30.6% of quality management activities were accounted for by the number of residents with dementia, the ratio of RN to residents, rehabilitation services, and social wefare services in nursing homes. Conclusion: We recommend that more comprehensive quality management activities should be developed as process quality indicators in conjunction with the outcome indicators.

Selection of Biodiversity Indicators for a National Assessment in Korea (국내 생물다양성 평가를 위한 지표 선정)

  • Inyoung Jang;Sung-Ryong Kang
    • Korean Journal of Ecology and Environment
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    • v.56 no.4
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    • pp.393-405
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    • 2023
  • This study was conducted to select indicators for assessing national biodiversity. For this purpose, 140 biodiversity-related indicators were identified as a result of inventorying biodiversity-related indicators used in Korea and abroad, and when these indicators were applied to the pressure, status, and response indicator system, it was found that status indicators accounted for the largest number of indicators, with 29 pressure, 59 status, and 44 response. We also categorized the status indicators into genes, species, habitat, function, and quality, and found that species and habitat indicators accounted for the majority. Pressure indicators were categorized into direct exploitation, pollution, alien species, climate change, and habitat change. As a result, it was found that direct exploitation and pollution accounted for most of the pressure indicators. In addition, this study used internationally used indicator selection criteria to establish criteria for selecting domestic biodiversity assessment indicators. Using this list of indicators and indicator selection criteria, we evaluated the prioritization of domestically applicable biodiversity indicators through relevant expert consultations. 1) Vegetation class, 2) Land cover indicators, and 3) Change of protected area ranked highly. In fact, these indicators have been used in many studies due to the availability of assessable data. However, most of the highly scored indicators are based on ecosystem area, and further consideration of ecosystem functions and components(species) is needed.

Development of Evaluation Indicators for Integrated Home Care (통합가정방문급여 평가지표 개발)

  • Park, Jong Duk;Jung, Dukyoo
    • Korean Journal of Adult Nursing
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    • v.26 no.5
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    • pp.543-552
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    • 2014
  • Purpose: The purpose of this study was to develop integrated evaluation indicators of home care services in the hope that the increasing group of long-term home care patients could receive quality care services. Methods: The development involves a methodological study on a development phase and a verification phase. The main survey at a verification stage was conducted by the staffs at 146 institutions who agreed to participate on this study. Results: The evaluation index for the integrated home visit care consisted of five categories and 57 indicators including Managing Institution (12), Environment and Safety (3), Right and Responsibility (7), Process of Care (31) and Results of Care (4). The criterion-related validity was verified in regard to the participation in the 2010 evaluation of long-term home-care institutions by the National Health Insurance Corporation. Conclusion: The evaluation index of the integrated home visiting care developed in this study is considered suitable to utilize as evaluating indicators in managing and evaluating the way of how institutions integrate and provide home visit care services as well as home nursing care services.