• Journal of the Korean Society for Library and Information Science
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• v.50 no.2
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• pp.271-287
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• 2016

This study intends to review the quality factors of library service for the disabled using user-centered approach. For the empirical review of quality factors, Nine quality factors were drawn after analyzing the current library service quality factors and the standards of library service for the disabled. Using these factors, The survey for identifying importance of factors and the qualitative evaluation of service cases were performed in this study. As a result of this survey, the most critical but relatively weak quality factors were facility, collection and staff factors. And the qualitative evaluation results of service cases indicated that the reading culture program and the information service factors were critical.

• Journal of Korean Library and Information Science Society
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• v.45 no.4
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• pp.277-308
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• 2014

The purposes of this article are to raise the quality issues of Korean academic library collections and explore the feasible solutions to resolve the quality problems. To the end a thorough examination on the quality of Korean academic library collections is at the first hand carried out, and then followed is a careful investigation on the various causes of 'surprisingly low quality' of Korean academic library collections. Finally discussed is the solutions to improve the low quality of library collections at both national and individual academic library level. Discussions on this article are based on the sample data with 10 major academic libraries in South Korea.

• Journal of the Korean Society for Library and Information Science
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• v.15
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• pp.175-195
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• 1988

Use studies of library collections have been conducted as a method of evaluating collections in a library. The main purpose of use studies is to evaluate the quality of a library collection in terms of extent and mode of its use. In addition to use studies, both quantitative and qualitative methods could be utilized in order to evaluate a library collection. However, the quantitative and qualitative collection evaluation methods are more concerned with the collection itself than with its use. Use studies have been conducted in large academic libraries for the following specific purposes: 1) They attempt to identify little used portion of collections that can be retired less accessible and less expensive storage area. 2) They try to identify core collections to satisfy some degree of circulation demands in the near future. 3) They try to identify use patterns of selected subject areas or type of books that can be used to adjusting collection development practices or fund allocations. 4) They try to assess the document delivery capability of a library to improve their availability. A number of methodologies employed for these specific purposes fall into four major categories; 1) circulation analysis method, 2) last circulation method, 3) relative use method, and 4) document delivery test. Each method is briefly reviewed with its limitations.

• Journal of Korean Library and Information Science Society
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• v.20
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• pp.133-153
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• 1993

The purpose of this study is to form a different evaluation method of academic libraries in Korea. In order to this product life cycle and product portfolio matrix have been used. While they are based upon products and services, their general concept is useful for library managers as they help to distinguish which books have potential for growth. Writer tried to transform them into book life cycle and book portfolio matrix as a tool for assessing the quality of stock on the library shelves. With this method, writer a n.0, ppraised practically the Sociology Collection of Pusan National University Library by the state of usage and classified them into four groups that were development books, growth books, maturity books, and declining books.

• Journal of Korean Library and Information Science Society
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• v.25
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• pp.441-474
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• 1996

Up to recently, information service have emphasized mainly on efficiencies of information collection, storage, process. But, now, many people take interest in criteria and evaluation on quality of information itself and its services because of growth of electronic materials and development of telecommunication. Especially, since the greater part of infomation is made gradually digital format, quality of information service regards as of great importance. This study attempts to investigate the quality problem in information services and its a n.0, pplication. Also, to su n.0, pport high quality, it is needed criteria of information services to evaluate and measure. To understand quality of information services, This articles deal with concept of quality on information related sector, quality management, the reason of importance of information quality, quality work of information services. There is little method to measure and evaluate quality of internet services. So it is necessary to study on internet quality, user's selection on its quality, and development on high quality site.

• Journal of Korean Library and Information Science Society
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• v.48 no.1
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• pp.319-344
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• 2017

As the social environment changes, the public library's services for older persons need to be improved from a new perspective. Therefore, this study analyzed the relationships among user satisfaction of major services, overall service satisfaction, service quality components (i.e., service affection, information control, and library as place), and re-use intention according to demographic characteristics by evaluating the public library's services for older persons with applying LibQUAL+ and surveying the user satisfaction. This study proposed to provide appropriate information and service according to the changes of the elderly user environment, develop the library collection according to the diversified information needs by older users, and allocate personnel who could offer a service to older people.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.24 no.1
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• pp.189-205
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• 2013

The purpose of this study is to describe the trends and contents of literature in green library and to suggest the research direction on green library. Earlier studies focus on the green library architecture and necessity, after then green library management studies have proliferated. Green library architecture studies have emphasized on 'energy and atmosphere' and 'indoor environmental quality' based upon 5 categories of LEED evaluation system. Green library management studies have focused on library resources recycling and utilizing energy through effective management of library collection. Based on the analysis of literature, five research directions are suggested, such as the number of libraries in an area, library shelf position and space, library space program, collection ratio for library storage, and user studies.

• Journal of the Korean Society for Library and Information Science
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• v.31 no.4
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• pp.165-186
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• 1997

Based on the results of previous evaluation studies, a quality based evaluation model applicable to academic libraries in Korea was developed. Focusing on output measures, 25 indicators in 7 catagories are defined. For each indicators, data collection method along with measuring process is established. And norms and evaluation scales are also provided. The concluding section suggests several areas for implementation and future research.

• Journal of the Korean Society for Library and Information Science
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• v.29
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• pp.305-343
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• 1995

The purposes of this study are to confirm the applicability of the unobtrusive evaluation to Korean libraries, to develop survey forms, check lists and evaluation criteria appropriate for Korean libraries, to analyze the relationship between the test variables and the performance level, to find out the causes of poor service if any, and to propose measures for improving the quality of reference services. The main results of the analyses are as follows : $\cdot$ The accuracy of answers was correlated to appropriateness of search process, way of providing answer, usage of language, approachability and use of second materials in the order named. That is, there was a strong correlation between accuracy and the variables related to librarian's behavior. $\cdot$ There was no statistically significant relationship between accuracy and the environmental aspects of reference department such as number of professional librarians, self-evaluation of reference collection, etc. $\cdot$ The main reasons for failing to give accurate answers were found to be weaknesses in understanding questions. developing search strategy logically and relating the querries to available information sources.

• Journal of Information Science Theory and Practice
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• v.8 no.2
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• pp.68-78
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• 2020

This study is a preliminary study to develop an evaluation framework necessary for evaluating the DataON platform. The first objective is to examine expert perceptions of the level of DataON platform construction. The second objective is to evaluate the importance, stability, and usability of DataON platform features over OpenAIRE features. The third objective is to derive weights from the evaluation perspective for future DataON platform evaluation. The fourth objective is to examine the preferences of experts in each evaluation perspective and to derive unbiased evaluation criteria. This study used a survey method for potential stakeholders of the DataON platform. The survey included 12 professionals with at least 10 years of experience in the field. The 57 overall functions and services were measured at 3.1 out of 5 for importance. Stability was -0.07 point and usability was measured as -0.05 point. The 42 features and services scored 3.04 points in importance. Stability was -0.58 points and usability was -0.51 points. In particular, the stability and usability scores of the 42 functions and services provided as of 2018 were higher than the total functions were, which is attributed to the stable and user-friendly improvement after development. In terms of the weight of the evaluation point, the collection quality has the highest weight of 27%. Interface usability is then weighted 22%. Subsequently, service quality is weighted 19%, and finally system performance efficiency and user feedback solicitation are equally weighted 16%.