• Title/Summary/Keyword: Quality Management System

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Analysis of Healthcare Quality Indicators using Data Mining and Development of a Decision Support System (데이터마이닝을 이용한 의료의 질 측정지표 분석 및 의사결정지원시스템 개발)

  • Kim, Hye Sook;Chae, Young-Moon;Tark, Kwan-Chul;Park, Hyun-Ju;Ho, Seung-Hee
    • Quality Improvement in Health Care
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    • v.8 no.2
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    • pp.186-207
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    • 2001
  • Background : This study presented an analysis of healthcare quality indicators using data mining and a development of decision support system for quality improvement. Method : Specifically, important factors influencing the key quality indicators were identified using a decision tree method for data mining based on 8,405 patients who discharged from a medical center during the period between December 1, 2000 and January 31, 2001. In addition, a decision support system was developed to analyze and monitor trends of these quality indicators using a Visual Basic 6.0. Guidelines and tutorial for quality improvement activities were also included in the system. Result : Among 12 selected quality indicators, decision tree analysis was performed for 3 indicators ; unscheduled readmission due to the same or related condition, unscheduled return to intensive care unit, and inpatient mortality which have a volume bigger than 100 cases during the period. The optimum range of target group in healthcare quality indicators were identified from the gain chart. Important influencing factors for these 3 indicators were: diagnosis, attribute of the disease, and age of the patient in unscheduled returns to ICU group ; and length of stay, diagnosis, and belonging department in inpatient mortality group. Conclusion : We developed a decision support system through analysis of healthcare quality indicators and data mining technique which can be effectively implemented for utilization review and quality management in a healthcare organization. In the future, further number of quality indicators should be developed to effectively support a hospital-wide Continuous Quality Improvement activity. Through these endevours, a decision support system can be developed and the newly developed decision support system should be well integrated with the hospital Order Communication System to support concurrent review, utilization review, quality and risk management.

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Causal Relationship among Business Criteria in Korean National Quality Award (한국 국가품질상(KNQA) 평가모형의 인과관계 연구 : 기업체 평가기준을 중심으로)

  • Moon, Jae-Young;Lee, Sang-Chul;Suh, Jae-Hee;Suh, Yung-Ho
    • Journal of Korean Society for Quality Management
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    • v.35 no.3
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    • pp.55-65
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    • 2007
  • The purpose of this study is to analyze the causal relationship among categories in the Korean National Quality Award(KNQA) model. The survey instrument consists of 79 questions from seven categories in the KNQA. Structural Equation Modeling(SEM) is used to analyze the empirical data and estimates the path coefficients among the KNQA categories. The result of this research indicates that Leadership drives systems that create Results through Foundation and Direction. Among eighteen hypotheses, sixteen hypotheses are statistically significant. Especially, this research indicates that Foundation and Direction are important mediating factors.

Enhancement of Quality Assurance System for Improving the Quality of Suppliers' Product (공급자 부품품질 향상을 위한 품질보증시스템 개선방안)

  • Han, Sung-Jae;Ham, Dong-Han
    • Journal of the Korea Safety Management & Science
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    • v.16 no.3
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    • pp.351-362
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    • 2014
  • A prerequisite for improving the quality of a product is to enhance the quality of its parts supplied from outsourced enterprises. An enterprise certified by ISO 9001 Quality Management System is expected to develop their effective quality assurance system and maintain it through continuous control and improvement, thereby ensuring the good quality of products that they produce. However, it is reported that small and medium-sized enterprises certified by ISO 9001 have difficulty establishing an effective quality assurance system. This study aims to propose a new method of improving a quality assurance system that can be more effective in small and medium-sized enterprises. This study collectively considered requirements specified in several international standards on quality system and the results of expert group brainstorming to identify evaluation areas and items for assessing a quality assurance system. Based on these evaluation areas and items, a set of checklists for diagnosing and improving a quality assurance system was developed. In order to demonstrate the usefulness of the proposed method, this study applied it to ten small and medium-sized enterprises and could identify four approaches for improving their current quality assurance system. The presented improvement method, which consists of establishment of quality goals and quality innovation plan, defective products corrective activities, 4M and design change process, improvement of customer quality information management, is expected to be utilized as a useful tool for the enhancement of the quality assurance system of small and medium-sized enterprises.

A Study on Aviation Oversight System Quality Management Improvement (국내 항공안전감독 품질 향상을 위한 개선방안 연구)

  • Nam, Seungju;Hwang, Yushin;Byeon, HaeYoon;Song, Woon-Kyung
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.30 no.2
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    • pp.14-23
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    • 2022
  • This paper analyzes quality management of aviation safety services in Korea and proposes practical implications for improvement. We look into how quality management is conducted in the Korean aviation industry and confirm aviation authority's efforts for a quality management system. We also compare and analyze international standard ISO 9001 and aviation safety oversight system quality management cases of International Civil Aviation Organization (ICAO) and U.S. Federal Aviation Administration (FAA) with a Korean case. Results find the difference in defining the scope of ISO 9001 management between ICAO/FAA and the Korean authority which causes unnecessary misunderstanding in oversight perception. The Korean aviation authority strives to provide a high level of safety oversight services by educating aviation safety inspectors as well as establishing a quality management system. We believe that our proposals can help Korean aviation safety oversight system secure objective credibility and seek a safe growth and development of the aviation industry.

An Application of GIS to Water Quality Management (GIS를 이용한 하천수질관리)

  • Yang, Hyung-Jae;Lee, Yoo-Won;Kim, Min
    • Journal of Environmental Impact Assessment
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    • v.3 no.2
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    • pp.25-32
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    • 1994
  • This study was carried out as the Anyang creek water quality management using Geographic Information System (GIS) is the purpose of this pilot project to apply a GIS to environmental management field. Analysis of water quality data has been investigated using GIS with modeling of water quality management for the Anyang creek. The results of this study are summarized as follows: 1. The concentration of Mercury in sediment was increased rapidly nearby A26(Nightsoil Treatment Plant) and maximum was showed at A18 (Imgok bridge). Cadmium was increased rapidly at A35(Chulsan bridge). 2. River water quality management using visible computer system as GIS is effective to make decision for water quality management plan and database of environmental factors should be completed before applying GIS. 3. When water pollution accident is occurred in the river water system, pollutant source can be traced and analysed systematically using GIS to manage pollutants discharged into the river water system.

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A Study on the Introduction of Quality Management System for Improving the International Competitive Power of Shipping Companies in Korea

  • Lee, Tae-Woo
    • Journal of Korean Society for Quality Management
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    • v.24 no.3
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    • pp.160-174
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    • 1996
  • The paper reviews briefly of the codes above, together with the effects of the successful introduction of the QMS into the shipping industry. This paper suggests a conceptual prototype for a quality management system (QMS) of seafaring labour, which itself would be a sub-system of the total quality management (TQM) system in a shipping company, on the basis of the ISM and the ISMA Codes, ISO 9002, ISO 9004, and other quality management guidelines. The QMS is essential for the survival of the Korean shipping industry. It will contribute not only to assuring the quality of crew, but also, consequently, to increasing the international competitive edge of the shipping companies in Korea.

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Developing a Web-based System for Computing Pre-Harvest Residue Limits (PHRLs)

  • Chang, Han Sub;Bae, Hey Ree;Son, Young Bae;Song, In Ho;Lee, Cheol Ho;Choi, Nam Geun;Cho, Kyoung Kyu;Lee, Young Gu
    • Agribusiness and Information Management
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    • v.3 no.1
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    • pp.11-22
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    • 2011
  • This study describes the development of a web-based system that collects all data generated in the research conducted to set pre-harvest residue limits (PHRLs) for agricultural product safety control. These data, including concentrations of pesticide residues, limit of detection, limit of quantitation, recoveries, weather charts, and growth rates, are incorporated into a database, a regression analysis of the data is performed using statistical techniques, and the PHRL for an agricultural product is automatically computed. The development and establishment of this system increased the efficiency and improved the reliability of the research in this area by standardizing the data and maintaining its accuracy without temporal or spatial limitations. The system permits automatic computation of the PHRL and a quick review of the goodness of fit of the regression model. By building and analyzing a database, it also allows data accumulated over the last 10 years to be utilized.

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Study on Effect of Business Environment and Result by Excellence Environmental Management Strategic System (초일류 환경경영시스템 전략이 기업 환경경영 성과에 미치는 영향)

  • 임병율;이상복
    • Proceedings of the Korean Society for Quality Management Conference
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    • 2004.04a
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    • pp.142-147
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    • 2004
  • Until now, our country environment management system are operated by past control system, but which system have many restrict to be familiar environment. Nowadays, many company try proactive control environment management system, specially by ISO 14001 system. In this paper we propose new Excellence Environmental Management Strategic which are compounded with Malcom Baldridge National Quality Award and ISO 14001.

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An Empirical Study on the Quality Management for Port Services - Primarily on Busan Container Terminals - (항만서비스품질경영에 관한 실증연구 - 부산항 컨테이너터미널을 중심으로 -)

  • 신한원;최영로
    • Proceedings of the Korean Institute of Navigation and Port Research Conference
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    • 2002.03a
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    • pp.1-11
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    • 2002
  • As the competition among the ports is extreme, the purpose of this study which intendsto keep sustainable competitive advantage in Busan Container Terminals through the quality management of port service is shown as the followings. First, the common factor of quality management activities In the part of domestic container port is to be analysed. secondly, the efforts for enhancing the standard of quality management is to be confirmed lastly the relationship of cause-effect among the source of quality management, quality management activities and quality management is to be clarified. An empirical study was carried out to examine how Busan Container Terminals view quality management activities by the provision of statistical evidence showing the efforts to enhance the standard of quality management, common factors of quality management activities and causal relationship among these factors. The data investigating the quality management for Busan Container Terminals were collected from 170 persons in charge of quality management for port services in Busan Container Terminals the use of questionnaire method and personal interviews. The Cronbach's $\alpha$ coefficient and factor analysis were used to analyze the reliability and the propriety of measured variables. Furthermore SEM method using AMOS 4.0 was used to analyze the cause-effect relationship among the source. activities and accomplishments of quality management representing the core concept of quality management system. The importance of this study is placed in the description of the theoretical and general system on the quality management when the domestic container terminals have activated to promote the quality management, and in suggesting the actual problem and settlement method which are directly helpful to the field, and It can be indicated as having its meaning on future research obect.

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Constructing a Performance Evaluation Model of an R&D Module in Quality Management System Using QFD (QFD를 이용한 품질경영 시스템의 개발모듈에 대한 이행도 평가모형)

  • 류문찬;우성권
    • Journal of Korean Society for Quality Management
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    • v.30 no.2
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    • pp.1-10
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    • 2002
  • A performance evaluation model of an R&D module in the quality management system for M Company Is constructed using QFD. The company produces telecommunication devices and employs the performance evaluation model based on ISO 9000 family. However, the model has some problems, one of them is that all check items are regarded as equally important Customer requirements are gathered from internal customers and QFD is utilized to obtain weights for each check item.