• 국제학술발표논문집
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• The 2th International Conference on Construction Engineering and Project Management
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• pp.206-217
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• 2007

Generally, there is confusion as to what constitutes TQM, though it can be regarded as a set of concepts and tools for getting all employees focused on continuous improvement, various schools of thought have defined or classified the critical success factors as constructs, concepts and principles. Therefore the main aim of this paper is to provide a practical approach for understanding the quality management terminology. Using the existing quality management measurement instruments available in literature, the terminology used is classified into constructs, practices and finally tools or techniques. Quality Management may then be viewed as a combination of the three sets of terminology. Drawing on the quantitative study which investigated the implementation of TQM within the SME, the critical factors of TQM as used in that study as used to demonstrate the practical approach or methodology for the understanding of the terms thus used. For the benefit of practitioners within the Construction Management field, a bit of clarity is required as regards the terminology used. This study contributes to clarifying the conflicting results being reported in the quality management literature which inevitably leads to having different levels of analysis of Quality Management. Accordingly, the strength of quality management compared with other business philosophies should then focus on the practical methodology, namely the practices and techniques.

• 한국품질경영학회:학술대회논문집
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• 한국품질경영학회 2006년도 추계 학술대회
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• pp.366-371
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• 2006

Organizations worldwide make efforts to develop their management systems for business functions. The representatives of management systems include quality management system (QMS), environmental management system (EMS) and occupational health and safety management system (OHSMS). Implementing EMS and/or OHSMS in addition to QMS often requires integration of separate management systems in alignment with the organization's strategies and goals. Through the questionnaire survey on Korean marine equipment enterprises, this paper deals with the operational practices of management systems and analyzes perceptions about integrated management system (IMS). We found out the degree of perception is not sufficient enough to prepare background for IMS in Korean marine equipment enterprises. The results contribute to well understanding and successfully implementing IMS.

• 품질경영학회지
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• 제35권3호
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• pp.66-74
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• 2007

Organizations worldwide make efforts to develop their management systems for business functions. The representatives of management systems include quality management system(QMS), environmental manage ment system(EMS) and occupational health and safety management system(OHSMS). Implementing EMS and/or OHSMS in addition to QMS requires the integration of separate management systems in alignment with the organization's strategies and goals. Through the questionnaire survey on Korean marine equipment enterprises, this paper deals with the operational practices of management systems and analyzes perceptions about integrated management system(IMS). We found out the degree of perception is not sufficient enough to prepare background for IMS in Korean marine equipment enterprises. The results contribute to solid understanding and successful implementation of IMS.

• International Journal of Quality Innovation
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• 제2권2호
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• pp.1-23
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• 2001

Many studies reported that some organizations experience benefits of quality as well as the productivity due to the implementation of ISO9000. However, there are significant differences across countries, industries and organizations. This paper examines the current quality management practices in the Hong Kong construction industry under the ISO 9000 environment by a postal survey. It focuses on the success factors of ISO 9000 implementation in the industry. The findings support the views that changes in the organization are needed to realize the benefits brought by ISO 9000.

• 한국콘텐츠학회논문지
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• 제12권5호
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• pp.331-345
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• 2012

본 연구의 목적은 위탁급식업체의 직 간접 운영요인이 거래관계의 질과 재이용의사에 미치는 영향을 파악하고자 하는 것이다. 위탁급식업체 E사의 고객사 담당자들을 대상으로 유효표본 126부의 자료를 수집하였고, 구조방정식 모형과 회귀분석을 이용하여 연구모형과 가설들을 검증하였다. 주요 연구 결과를 요약하면 다음과 같다. 첫째, 위탁급식업체의 운영요인들은 급식의 질과 신뢰 즉 거래관계의 질에 유의한 영향을 주는 것으로 나타났다. 구체적으로 살펴보면, 첫째, 급식의 질에는 운영비용, 메뉴에 대한 관리 및 서비스관리의 직접운영요인과 브랜드 이미지의 간접운영요인이 유의한 영향을 미치는 것으로 나타났다. 특히, 서비스관리와 메뉴관리가 급식의 질에 상대적으로 큰 영향을 주었다. 둘째, 위탁급식 업체와 고객사간의 신뢰에는 메뉴관리, 위생/시설관리, 브랜드이미지, 영업관리능력 등이 유의한 영향을 주는 것으로 나타났다. 특히 영업관리능력과 브랜드이미지가 신뢰 형성에 상대적으로 큰 영향을 주었다. 셋째, 위탁급식업체의 급식 질은 신뢰에 유의한 영향을 주는 것으로 나타났고, 마지막으로 급식의 질과 신뢰는 재이용의사에 유의한 영향을 주는 것으로 나타났다. 이는 재이용의사를 높이기 위해서는 급식의 질 뿐만 아니라 무엇보다도 거래 상대방과의 신뢰가 더 중요하다는 것을 의미한다.

• 품질경영학회지
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• 제32권4호
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• pp.78-91
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• 2004

The ISO 9000 Follow-up Management Practices (FMP) as an integrated area including training, QM systems, management commitment, customer focus, communication and related issues are examined. A sample of 191 small and medium-sized firms data from mail survey is analyzed by the SPSSWIN. A model of FMP including three factors (Systems, Training, and Customer Focus) is introduced. In this paper, a focus is laid on the comparison between ISO 9000:1994 vs. ISO 9000:2000 or 05 9000 certificates and between groups classified by the time length after certification, and on regression relationships between FMP level and business performance. The result shows that the difference of FMP level is significant between two versions and between groups. Quality level and system satisfaction are influenced significantly by the three factors.

• International Journal of Quality Innovation
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• 제10권2호
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• pp.57-76
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• 2009

Although many adherents openly praise the importance of quality management practices (QMP) in organisations, others have identified significant costs and implementation obstacles. Some recent studies showed that QMP have failed due to the ignorance of quality cultures. How to improve the success rate of QMP in organisations has become a critical issue both in the academy and in practice. This paper discusses the common enablers of and cultural impacts on QMP. It explores the dimensions of national versus organisational culture, and identifies the main features of four quality culture models as advocated in the literature in relation to facilitating QMP in organisations. It was found that flat structures, decentralised functions, empowerment, flexibility, innovation, limited rules and regulations and teamwork favor the QMP implementation. For facilitating culture changes for QMP, values associated with low power distance, low uncertainty avoidance and collectivism would have to be nurtured. Further research is needed to incorporate the findings and develop a practical quality culture approach for real applications in industry.

• 한국지하수토양환경학회지:지하수토양환경
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• 제28권5호
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• pp.59-67
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• 2023

This review examined the current administrative policies and guidelines for management of reclaimed soils after remediation processes and proposed practical strategies to improve the potential value of the remediated soil as a resource. Three management practices are proposed to facilitate more efficient recycling of remediated soil; obligatory use, quality certification, and tracking of the remediated soils. If properly implemented in utilization of remediated soil, these strategies could contribute to enhancing public safety by assuring soil quality. Such administrative tools, for both suppliers and demanders, are expected to mitigate potential risks associated with the transactions of remediated soil. To enhance the quality assurance process, a soil quality certification combined with the soil health assessment index was proposed. The systematic integration of the suggested practices with soil health assessment can allow to produce optimal results, encompassing affordability, efficiency, and accessibility, which helps establishing more robust 'Remediated Soil Recycling Management System (RSRMS)'. Subsequent researches should be conducted to develop more effective policies that incorporate soil health assessment tools. The proposed management practices for remediated soil, coupled with soil health assessment, can be a pioneering effort to achieve such goals. By fostering an environmentally friendly policies, the sustainable utilization of remediated soil can be attained. Overall, the proposed strategies can provide a sound framework for responsible and sustainable soil management practices.

• The Journal of Asian Finance, Economics and Business
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• 제8권4호
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• pp.277-287
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• 2021

This article systematically reviews the adoption of total quality management (TQM) implementation and corporate social responsibility (CSR) initiatives on firm performance. A total of 233 published documents from 1996 to 2020 in international journals have been collected and listed on the SCOPUS database. It aims to fill the existing literature gap regarding TQM and CSR practices and point out a future research agenda. This study employed a systematic literature review approach to review those manuscripts related to TQM, CSR topics focused on firm performance. Consequently, the results stressed that TQM and CSR are excellent tools and have a similarity to support the firms to attain corporate sustainability; however, TQM practices have given more interest than CSR initiatives. Moreover, the results highlighted that only a few articles are interested in simultaneously combining TQM and CSR initiatives although this idea is rising in recent years. Thus, the statistical findings indicated several research gaps that remain unaddressed. It is worthy of considering TQM and CSR integration; however, other scholars need to identify the critical success factors that could enable TQM practices or barriers to CSR adoption. Particularly spending more attention on the transitional economies context, which is considering a promising future research context.

• International Journal of Quality Innovation
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• 제10권1호
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• pp.107-113
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• 2009

Our goal of this study is to confirm whether manufacturing companies' practicing JIT production system have positive effect on production performances and to confirm that manufacturing companies' practicing SPC shows positive moderate effect on the relation between practicing JIT and their production performances. Based on empirical study to manufacturing companies nationwide, we can conclude that taking JIT practices of sample companies has positive effect on production performances and, moreover, practicing SPC has positive moderate effect on the relation between JIT practices and production performances. These conclusion represents managerial implication that concurrent practicing JIT and SPC could generate more improved production performances.