1 |
Lagrosen, S.(2003), 'Exploring the impact of culture on quality management,' International Journal of Quality and Reliability Management, Vol. 20, No.4, pp. 473-487
DOI
ScienceOn
|
2 |
Matthews, B. P., Ueno, A., Kekale, T., Repka, M., Pereira, Z. L., and Silva, G.(2001), 'European quality management practices: The impact of national culture,' International Journal of Quality and Reliability Management, Vol. 18, No.7, pp. 692-707
DOI
ScienceOn
|
3 |
Rad, A. M. M.(2006), 'The impact of organisational culture on the successful implementation of TQM,' The TQM Magazine, Vol. 18, No.6, pp. 606-625
DOI
ScienceOn
|
4 |
Kumar, M. R. and Sankaran, S.(2007), 'Indian culture and the culture for TQM: a comparison', The TQM Magazine, Vol. 19, No.2, pp. 176-188
DOI
ScienceOn
|
5 |
Lagrosen, S.(2002), 'Quality management in Europe: a cultural perspective,' The TQM Magazine, Vol. 14, No. 5, pp. 275-283
DOI
ScienceOn
|
6 |
Amar, K. and Zain, Z. M.(2002), 'Barriers to implementing TQM in Indonesian manufacturing organisations,' The TQM Magazine, Vol. 14, No.6, pp. 367-372
DOI
ScienceOn
|
7 |
Bugdol, M.(2005), 'The implementation of the TQM philosophy In Poland,' The TQM Magazine, Vol. 17, No.2, pp. 113-120
DOI
ScienceOn
|
8 |
Anwar, S. A. and Jabnoun, N.(2006), 'The development of a contingency Model relating national culture to total quality management,' International Journal of Management, Vol. 23, No.2, pp. 272-280
|
9 |
Sopow, E.(2007), 'The impact of culture and climate on change,' Strategic HR Review, Vol. 6, No.2, pp. 20-24
DOI
ScienceOn
|
10 |
Hofstede, G.(2005), Cultures and Organisations: Software of the Mind, McGraw-Hill, New York
|
11 |
Spong, D.(2007), 'Leading organiational improvement: Finding structure within culture,' Plant Engineering, Vol. 61, No.7, pp. 27-29
|
12 |
Smith, M.(2003), 'Changing an organisation's culture; correlates of success and failure,' Leadership and Organisational Development Journal, Vol. 24, No.5, pp. 249-261
DOI
ScienceOn
|
13 |
Grigoruta, M. V., '20ations: a management culture approach,' Journal of Organiational Change Management, Vol. 19, No.6, pp. 747-752
DOI
ScienceOn
|
14 |
Kanji, G. K. and Yui, H.(1997), 'Total quality culture,' Total Quality Management, Vol. 8, No.6, pp. 417-428
DOI
ScienceOn
|
15 |
Cameron, K. S. and Quinn, R. E.(1999), Diagnosing and Changing Organiational Culture: Based on the Competing Values Framework, Addison Wesley Press, Reading, MA, AddisonWesley Series on Organiational Development
|
16 |
AI-Khalifa, K. N. and Aspinwall, E. M.(2000), 'The development of TQM in Qatar,' The TQM Magazine, Vol. 12, No.3, pp. 194-204
DOI
ScienceOn
|
17 |
Mintzberg, H.(1983), Structures In fives: Designing Effective Organisations, Prentice-Hall, Englewood Cliffs, N. J
|
18 |
Chin, K. S. and Pun, K. F.(2002), 'A proposed framework for implementing TQM in Chinese organisations,' International Journal of Quality and Reliability Management, Vol. 19, No.3, pp. 272-294
DOI
ScienceOn
|
19 |
Briscoe, J., Fawcett, S. E., and Todd, R. H.(2005), 'The implementation and Impact of ISO 9000 among small manufacturing cnterprises,' Journal of Small Business Management, Vol. 43, No.3, pp. 309-330
ScienceOn
|
20 |
Prabhu, V., Appleby, A., Yarrow, D., and Mitchell, E.(2000), 'The impact of ISO 9000 and TQM on best practice/performance,' The TQM Magazine, Vol. 12, No.2, pp. 84-92
DOI
ScienceOn
|
21 |
Maull, R., Brown, P. and Cliffe, R.(2001), 'Organisational culture and quality improvement,' International Journal of Operations and Production Management, Vol. 21, No.3, pp. 302-326
DOI
ScienceOn
|
22 |
Scott, T., Mannion, R., Davies, H. T. O. and Marshall, M. N. (2003), 'Implementing culture change in health care: theory and practice,' International Journal for Quality in Health Care, Vol. 15, No.2, pp. 111-118
DOI
ScienceOn
|
23 |
Lewis, W. G., Pun, K. F., and Lalla, T. R. M.(2006), 'Empirical investigation of the hard and soft criteria of TQM in ISO 9001 certified small and medium-sized enterprises,' International Journal of Quality and Reliability Management, Vol. 23, No.8, October, pp. 964-985
DOI
ScienceOn
|
24 |
Yoo, D. K., Rao, S. S., and Hong, P.(2006), 'A comparative study on cultural differences and quality practices-Korea, USA, Mexico, and Taiwan,' International Journal of Quality and Reliability Management, Vol. 23, No.6, pp. 607-624
DOI
ScienceOn
|
25 |
Quinn, R. E. and Rohrbaugh, J.(1981), 'A spatial model of effectiveness criteria towards a competing values approach to organisational analysis,' Management Science, Vol. 29, pp. 363-77
DOI
ScienceOn
|
26 |
Kunnanatt, J. T.(2007), 'Impact of ISO 9000 on organiational climate,' International Journal of Manpower, Vol. 28, No.2, pp. 175-192
DOI
ScienceOn
|
27 |
Trompenaars, F.(1993), Riding the Waves of Culture: Understanding Diversity in Global Business, Nicholas Brealey Publishing, London
|
28 |
Correia, E., Lisboa, J., and Yasin, M.(2003), 'The effectiveness of quality efforts in the Portugese business culture: An empirical investigation,' Cross Cultural Management, Vol. 10, No.2, pp. 24-31
DOI
ScienceOn
|
29 |
Sousa-Poza, A., Nystrom, H., and Wiebe, H.(2001), 'A cross-functional study of the differing effects of corporate culture in three countries,' International Journal of Quality and Reliability Management, Vol. 18, No.7, pp. 744-761
DOI
ScienceOn
|
30 |
Jaggernath-Furlonge, S. and Pun, K. F., 'A quality culture approach for quality management practices in manufacturing organisations,' Proceedings of the 16th CAS General Meeting and Biennial Conference 2008, The Grenada Grand Beach Resort, Grenada, October 2008, pp. 423-429
|
31 |
Dolan, S. L. and Garcia, S.(2002), 'Managing by alues,' Journal of Management Development, Vol. 21, No.2, pp. 101-117
DOI
ScienceOn
|
32 |
Crotts, J. C. and Erdmann, R.(2000), 'Does national culture influence consumers' evaluations of travel services? A test of Hofstede's model of cross-functional differences,' Managing Quality Service, Vol. 10, No.6, pp. 410-419
DOI
ScienceOn
|
33 |
Detert, J. R. Schroeder R. G. and Mauriel, J. J.(2000), 'A framework for linking culture and improvement initiatives in organiations,' The Academy of Management Review, Vol. 35, No. 4, pp. 850-863
|
34 |
Denison, D. R. and Spreitzer, G. M.(1991), 'Organisational culture and organisational development: a competing values approach,' Research in Organisational Change and Development, Vol. 5, pp. 1-21
|
35 |
Holden, D.(2007), 'Tational change,' Industrial Management, Vol. 49, No.3, pp. 8-14
ScienceOn
|
36 |
Pun, K-F.(2001), 'Consolidation of China's quality transformation efforts: a review,' The International Journal of Quality and Reliability Management, Vol. 18, No. 8/9, pp. 836-854
DOI
|
37 |
Ambroz, M.(2004), 'Total quality system as a product of the empowered corporate culture,' The TQM Magazine, Vol. 16, No.2, pp. 93-104
DOI
ScienceOn
|
38 |
Tata, J. and Prasad, S.(1998), 'Cultural and structural constraints on total quality management implementation,' Total Quality Management, Vol. 9, No.8, pp. 703-710
DOI
ScienceOn
|
39 |
Salaheldin, S. I.(2003), 'The implementation of TQM strategy in Egypt: a field-force analysis,' The TQM Magazine, Vol. 15, No.4, pp. 266-274
DOI
ScienceOn
|
40 |
Pun, K-F.(2001), 'Cultural intluences on total quality management adoption in Chinese enterprises: an empirical study,' Total Quality Management, Vol. 12, No.3, pp. 323-342
DOI
ScienceOn
|
41 |
Bryar, P. and Walsh, M.(2002), 'Facilitating change-implementing 5-S: and Australian case study,' Managerial Auditing Journal, Vol. 17, No.6, pp. 329-332
DOI
ScienceOn
|
42 |
Tobon, F.(2007), 'New survey reveals positive impact of ISO 9001 : 2000 in Colombia,' ISO Management Systems Magazine, May/April 2007, pp. 41-44
|
43 |
Kujala, J. and Lillrank, P.(2004), 'Total quality management as a cultural phenomenon,' The Quality Management Journal, Vol. 11, No.4, pp. 43-55
|
44 |
Huq, Z.(2005), 'Managing change: a barrier to TQM implementation in service industries,' Managing Service Quality, Vol. 15, No.5, pp. 452-469
DOI
ScienceOn
|
45 |
Dahlgaard, J. J. and Dahlgaard-Park, S. M.(2006), 'Lean production, six sigma quality, TQM and company culture,' The TQM Magazine, Vol. 18, No.3, pp. 263-281
DOI
ScienceOn
|
46 |
Idris, A. M. and Zairi, M.(2006), 'Sustaining TQM: A synthesis of literature and proposed research framework,' Total Quality Management, Vol. 17, No.9, pp. 1245-1260
DOI
|
47 |
Lo, T. Y.(2002), 'Quality culture: a product of motivation within organisation,' Managerial Auditing Journal, Vol. 17, No.5, pp. 272-276
DOI
ScienceOn
|
48 |
Hofstede, G.(1984), Cultures Consequences: International Differences in Work-Related Values, Sage Publications, Beverly Hills
|
49 |
Ryder, J.(2006), 'Raising the curtain on culture change,' Industrial and Commercial Training Vol. 38, No.4, pp. 185-189
DOI
ScienceOn
|
50 |
Prasad, S. and Tata, J.(2003), 'The role of socio-cultural, political-legal, economic, and educational dimensions in quality management,' International Journal of Operations and Production Management, Vol. 23, No.5, pp. 487-521
DOI
ScienceOn
|
51 |
Prajogo, D. I. and McDermott, C. M.(2005), 'The Relationship between total quality management practices and organisational culture,' International Journal of Operations & Production Management, Vol. 25, No. 11, pp. 1101-1122
DOI
ScienceOn
|