• Title/Summary/Keyword: Quality Management Level

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Research on the Safety Improvement Method for the Company' s RAMS Management Business and Public Infrastructure

  • Lee, Jong-Beom;Cho, Jai-Rip
    • Proceedings of the Korean Society for Quality Management Conference
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    • 2010.04a
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    • pp.254-261
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    • 2010
  • The increase in hazard level is attributed to the industrial hazard environment; complete national environmental hazards to human health include climate change. The damage level in Korea from 1993 to 2009 has exceeded the Increase In adverse environmental conditions. Priority areas of concern will include those risks that are most likely to occur and are expensive when they do take place such as accident or injury at a community pool. Therefore, in this paper, we suggest the System Engineering method for application to the railway RAMS. Recently, the requirement of high-integrity level of infrastructure has been deemed important. The systems level approach is defined through the assessment of the RAMS interactions between elements of complex system applications.

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An Empirical Study on the Recognition for Quality Management System Introduction of the Information Center (정보센터의 품질경영시스템 도입 인식도에 관한 실증적 연구)

  • 박재용
    • Journal of the Korean Society for information Management
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    • v.19 no.3
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    • pp.69-90
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    • 2002
  • Modern stage must offer to the level which the customer requests the quality of the information service to offer from the information center. We are the one view which needs new system management around the process serving this. This study accomplished theoretical review of ISO 9000 as International Quality Management System. investigated the trend for change of ISO 9000 certification systems. We analyzed the recognition level of members about the introduction of ISO 9000 quality management systems in the information center. The level up of recognition about ISO 9000 quality management system certification systems was the low in the information center. Hereafter, We grasped the subject of ISO 9000 certification systems which the introduction needs. We reviewed ISO 9000 family which the Library and Information center possible apply and presented the requirement in the library and information center with the process to need for a Quality Management System certification.

Development of Nursing Home Quality Management Index & Application in the Field (노인간호요양시설의 QMI 개발과 현장 실태분석)

  • Cho, Hye-Sook
    • Journal of Home Health Care Nursing
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    • v.12 no.1
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    • pp.117-135
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    • 2005
  • Purpose: Expecting a new system of nursing security for elderly in operation in 2007, a substantial expansion of nursing facilities for elderly and quality management of those facilities are imperative now. Therefore. specific quality management measures or schemes which could be used for the operation of small-scale nursing homes are in urgent need. The purpose of this study was to develop a Quality Management Index(QMI) to guide Nursing Home management. Method: This study developed a QMI for small-scale nursing homes, which focused on quality management in structural dimensions such as environment, staffs, local community network, atmosphere, and quality management in process dimensions such as nursing, communication, resident satisfaction. The QMI developed in this study is based on extensive review of literature and the actual experiences of nursing home operation. It consists of 7 dimensions, 39 components and 148 indexes, which have been verified by three times validity tests of experts group. Then the QMI was used to evaluate the quality management levels of nursing homes in Korea. Result: In sum, after analyzing all nursing homes in Korea operated by nurses, this study found that there were significant differences of quality management level among facilities in several dimensions such as environment, staffs, local community connections, communication. In dimensions such as nursing, atmosphere, resident satisfaction, however, little differences of quality management level among facilities were reported. It is considered that this result has to do with several factors like the size of facilities, operation expenses, operation forms, the disposition of professional human resources, and philosophy and management policy of the owners. As far as generalization is concerned, however, it needs to be noted here that the sample size for this study is not statistically big enough to generalize the results. Conclusion: Having Developed a QMI for small-scale nursing home with 7 dimensions, 39 components and 148 indexes, this study is expected to be used in developing more elaborated quality evaluation tools for nursing homes, and also function as a practical guide of quality management for those who are opening and managing nursing homes. I hope this quality index could lead to further development of a standardized quality management index, and eventually contribute to quality improvement of nursing homes.

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Subjective Health, Subjective Oral Health, and EQ-5D Level of Adults According to Health Management and Oral Health Management Behavior (성인들의 건강관리와 구강건강관리행태에 따른 주관적 건강과 구강건강, EQ-5D수준)

  • Chung-Mu Park;Hyun-Seo Yoon
    • Journal of The Korean Society of Integrative Medicine
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    • v.11 no.1
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    • pp.1-12
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    • 2023
  • Purpose : This study examined the relationship between oral health management behavior and subjective health perception by using a tool that measures health-related quality of life named EQ-5D. The findings are expected to provide fundamental data for developing diverse programs, including health- and oral-health-related educational media, to ultimately enhance people's health-related quality of life. Methods : Adults over the age of 20 were extracted from the raw materials of the 8th national health and nutrition examination survey conducted in 2019. Among them, 4034 were finally chosen as the study subjects after checking the response distribution of relevant questions and excluding inadequate samples. Variables included general characteristics, health management behavior, oral health management behavior, subjective health perception, and EQ-5D level. Cross-tabulation test, independent t-test, one-way analysis of variance, and linear regression analysis were conducted using SPSS 25.0. Results : EQ-5D, which measures the level of health-related quality of life, was high when the subjects had a medical check-up experience, no experience of unsatisfactory medical service, and did not get an influenza vaccination (p<.001). The quality of life was higher when the subjects received dental inspections, did not require treatment, and used oral care goods (p<.005). Health-related quality of life was also higher when the subjective health level and subjective oral health level were high. Conclusion : Results indicate that subjective health, oral health perception level, and quality of life together were high when people had a regular check-up, did not neglect treatment, and used oral care goods. Considering the findings of this study, check-up programs that are customized for each age group are necessary. Health-related quality of life could be enhanced through the provision of diverse medical services and active efforts to prevent any medical blind spot.

Measuring Performance in Egyptian Construction Firms Applying Quality Management Systems

  • Abd Elhamid, Manal S.;Ghareeb, Sahar.Sh.
    • Journal of Construction Engineering and Project Management
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    • v.1 no.2
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    • pp.18-27
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    • 2011
  • Egyptian construction firms (ECF) started recently to adopt quality management system (QMS) as a way to develop and improve their performance as previous studies have shown. However, considering all the firm's aspects in a competitive way is a crucial process for the ECF's culture. This research is trying to indicate the role of the QMS implementation in measuring performance (MP) through developing a model for measuring performance at the organizational level, and to explore its impact on the organizations that adopt QMS. This model is based on specific elements and their related indicators which have been derived from national approaches and models of MP. This model determines the performance level (PL) of the organization that is measured by means of a point system. Weights of the elements in the point system considered both the elements' importance in the international models and its real practice in the ECFs. This model has been validated using another questionnaire and the majority of surveyed experts agreed that the proposed model can be applied effectively.

A Study on the Relative Importance of Quality Scorecard(QSC) for Open Quality (오픈퀄리티 품질성과지표(QSC)의 중요도 분석 연구)

  • Song, Ho Jun;Kim, Min Gyu;Shin, Wan Seon
    • Journal of Korean Society for Quality Management
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    • v.49 no.1
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    • pp.61-79
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    • 2021
  • Purpose: The purpose of this study is to study the relative weights of Quality Scorecard (QSC) which was developed for a new quality concept, called Open Quality, in the era of Industry 4.0. Open Quality aims to ensure quality responsibility by accurately measuring the quality level and sharing the quality data with stakeholders. Methods: To analyze the importance of QSC, a survey study was conducted based on 10 types of industry. The relative weights of QSC measures are investigated by both the industry types and the organizational life cycle. Further, the relative importance of QSC was analyzed according to the organization's lifecycle. By dividing the aspects with respect to the result data, application method for QSC is further provided. Results: The result indicates that there are significant differences among Korean companies in terms of the level of Industry revolution stages. Among ten industry types, manufacturing and finance sectors show the highest importance of QSC. QSC measures are also considered more importance in growth stage of the maturity cycle than generator and decline stages. Conclusion: When QSC is adopted for Open Quality, its relative weights must be considered to cope with the unique characteristics of industrial types. Besides, QSC's contribution may vary according to the level of maturity of the target company.

The Competitiveness of Quality in the Air Service (항공서비스 품질의 경쟁력)

  • Lee, Sang-Suk
    • Journal of Korean Society for Quality Management
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    • v.24 no.4
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    • pp.124-140
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    • 1996
  • This study aims to deveop a methodology for measuring the level of service quality in the air transportation. To measure the level of service quality, the approach taken here deals with not only the facility factors but also qualitative factors such as comfort and convenience as the influencing elements for service quality. The contents of this study can be summarized as follows: (1) For the systematic developement and management of air service, service factors of the air transportation are classified by AHP(analytic hierarchy process). (2) In computing the weight of service factors, a pairwise comparison method in AHP is used. (3) This study will suggest a method of measuring the competitive level of air service, and a result of an empirical study appling the method developed.

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A Minimum Cost Model for Merging Production Process with Final Product Quality Constraints (최종품질제약하의 병합공정을 갖는 생산라인의 최소비용 모형)

  • 이경록;박명규
    • Journal of the Korea Safety Management & Science
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    • v.5 no.4
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    • pp.169-185
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    • 2003
  • Recently many researchers contributed to the understanding of Quality Control System, but the use of economics in the design of quality assurance system is limited in treatment of the relationship between the average incoming quality level (or average process quality level) of the incoming lot and the average outgoing quality level of this lot. In this study, a traditional concept of sampling inspection plan for the quality assurance system is extended to a consideration of economic aspects in total production system by representing and analyzing the effects between proceeding and succeeding production process including inspection process. This approach recognizes that the decision at each manufacturing process (or assembly process), is to be determined not only by the cost and the average outgoing quality level of that process, but also by the input parameters of the cost and the incoming quality to the succeeding process. By analyzing the effects of the average incoming and outgoing quality, manufacturing or assembly process quality level and sampling inspection plan on the production system, mathematical models and solution technique to minimize the total production cost for a general product manufacturing system with specified average outgoing quality limit are suggested.

Quality Management and Competitive Strategy (품질경영과 경쟁전략)

  • 오세진
    • Journal of Korean Society for Quality Management
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    • v.25 no.2
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    • pp.60-82
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    • 1997
  • The purpose of this study is to empirically examine the quality competence as a source of competitive advantages. The relationship between quality priority and competitive priority, and the relationship between quality competence and competitive capability are investigated using data collected from 114 manufacturing business units of 75 manufacturing companies. Several measures are used to characterize competitive strategy and value chain, and quality factors including conformance, reliability, durability, performance, and customization. The result indicates that the quality competence paired with competitive strategy positively influences the level of competitiveness, but management performances are not strongly correlated with quality competence.

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The Quality Performance Management of CMMI in the Era of Industry 4.0 (4차 산업혁명 시대의 CMMI 품질성과관리 연구)

  • Cho, Kyoung-Shik;Shin, Wan Seon
    • Journal of Korean Society for Quality Management
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    • v.47 no.1
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    • pp.17-32
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    • 2019
  • Purpose: CMMI is a process model used to assess or improve an organization's software development capabilities. This paper deals with the quality indicators when using CMMI and their priorities for possible improvement. Methods: The 22 process areas and 167 practices of CMMI are matched with 60 indicators of Quality Scorecard(QSC) first to analyze the balance of CMMI in terms of prevention, appraisal, and final result categories and second to isolate a set of key areas for quality focused performance measures. Results: A total of 86.2% (144 out of 167) CMMI practices were mapped to QSC. According to the CMMI level of maturity, level 2 and 3 accounted for more than 75% of the total. The practices at the maturity level of 4 and 5 were mapped to more than 52% of the final result's measurements. It has been observed that CMMI practices need further elaboration at higher levels to consider prevention, appraisal, and final results simultaneously. Conclusion: In order to improve the quality performance of the organization by applying CMMI, the final result measures should be refined in metrics, cycles, and methods, and then corrective actions could be conducted to improve the performance of CMMI practices. This strategy would help the practitioners benefit from CMMI in fostering the overall quality level of key activities for the organization's business goals.