• Title/Summary/Keyword: Quality Management Level

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국방분야 품질정책 고도화를 위한 군수품 생산업체 품질경영수준 조사 및 분석 (A Survey and Analysis of Defense Industry Quality Management Level for Advancement of Defense Quality Policy)

  • 노태주;서상원
    • 산업경영시스템학회지
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    • 제40권3호
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    • pp.18-26
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    • 2017
  • Defense industries which require high reliability need an optimized quality management system with well-planned implementation. And the government should examine the overall status of defense industries, then establish practical policies with a proper support plan in required areas to upgrade the quality management level of manufacturers. Thus, DTaQ developed the model for 2 years from 2014, which specialized in quality management level analysis for defense industries. And a survey has been undertaken with that model by DTaQ and Korea Research Center in 2016. The surveyed companies randomly sampled among those which have more than 30 employees and delivery history over past 3 years, and finally 106 defense industries were selected. This paper present survey method and indexes for survey of defense industry quality management level. The survey was conducted in the order of planning, data collection and data processing, and the validity and reliability of the data were verified to increase objectivity of survey results. The survey contents mainly consist of system quality and management quality. System quality includes Product Development Management, Production Operation Management, supply chain quality management, Safety & Environment Management and Reliability Management, on the other hand, management quality includes Strategic Leadership, Human Resource Management, Customer Market Management and Information & Knowledge Management. Thus this proposes the current overall quality management status of the 106 defense industries and shows level differences by company sizes and manufacturing sectors based on the result of survey. Specifically, this paper enables to track the areas which need prompt government support with the policy directions to make quality management level higher. Therefore, it is expected that this can be used as reference data in establishing quality policies for military supplies in the future.

품질경영 활동이 기업의 경영성과에 미치는 영향 : 국가품질상 수상 제조기업을 중심으로 (Effect of Quality Management on the Performance: Focusing Manufacturing Companies Awarding Korean National Quality Awards)

  • 한상훈;정규석;홍승표
    • 품질경영학회지
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    • 제42권4호
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    • pp.729-746
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    • 2014
  • Purpose: This paper study the effect of the quality management on the performance among the manufacturing companies awarding the Korean National Quality Award(NQA). Methods: The data for 34 manufacturing companies are surveyed by the 7-point Likert scale and empirically tested. Results: Even among the companies awarding NQA for their excellent quality management level there are significant differences in their performance by their quality management levels. In particular, leadership and human resources categories have greater impacts on the performance. Conclusion: Even though the company awarded NQA(KQMA: Korean Quality Management Award) for its excellent quality management level, it is necessary to improve the quality management level continuously. This result supports the necessity of KQGA(Korean Quality Grand Award) which is awarded for the companies which improve quality management levels significantly after awarding KQMA.

국방품질성숙도지수의 개발 및 평가에 관한 연구 (A Study on the Development & Evaluation of Defense Quality Maturity Index)

  • 정영권;조현기;유한주
    • 품질경영학회지
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    • 제47권3호
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    • pp.479-496
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    • 2019
  • Purpose: The purpose of this research is to develop defense quality evaluation model in order to improve the problem of private sector quality evaluation model and propose the total integrated defense quality management model which enables to evaluate not only large defense industry, but also small-medium industry. Methods: This paper consider the characteristics on ISO 9001 Quality Management System, single PPM, PASS and defense quality and develop defense quality maturity model and index which enables to measure the current quality management level and characteristics and to evaluate operational characteristics in each maturity level for domestic defense industry. Results: From 176 DQMS certified defense industry, the defense quality maturity level is 68,2, C grade. The large defense industry shows, 80.9, A grade; medium industry 69.7, C grade; small-medium industry shows 54.1, D grade. Through the classified types of industries, the current level of quality management of defense industries was diagnosed and the areas to be supplemented for the total quality management were identified. Conclusion: Developed DQMI can be used as the basic information for spreading quality management activities in the defense industry by diagnosing the overall quality management of existing defense industries and quantifying the ambiguity of non-metric measurements and measurement standard that were presented as the threshold of the defense quality management system certification process.

종합적 품질경영을 위한 웹 기반 분산형 전문가시스템의 설계 및 구축 (Design and Implementation of a Web-based Expert System for the Total Quality Management)

  • 김성인;조정용
    • 품질경영학회지
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    • 제32권2호
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    • pp.168-190
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    • 2004
  • In these days of world-wide business environment, the characteristics of quality management are variety, specialty, decentralization, totality, etc. Thus nowadays quality management is demanded to incorporate these new concepts. We propose a web-bused distributed expert system for this purpose. The system consists of four expert systems for design of experiment, acceptance inspection, statistical process control and reliability management corresponding to design quality, incoming-material quality, manufacturing quality and usability quality, respectively, throughout the total product life cycle. Each distributed expert system at the horizontal level in the hierarchy carries out its own quality jobs independently. At the lower level in the hierarchy there is an expert system for measurement analysis to provide reliable data, and at the upper level, an expert system for total quality management to coordinate, integrate and make final decisions. A prototype has been developed and its application is presented.

델파이 기법과 CMMI를 활용한 군 정비창 기술수준 진단체계 연구사례 (Research Case of Military Maintenance Depot Technology Level Diagnosis System Using Delphi Technique and CMMI)

  • 조지훈
    • 품질경영학회지
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    • 제52권2호
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    • pp.357-376
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    • 2024
  • Purpose: The purpose of this study is to design an objective and comparable diagnostic system for diagnosing the technology level of military maintenance depots and verify its actual applicability. Methods: Literature Review, Capability Maturity Model Integration, Analytic Hierarchy Process. Results: Military maintenance depot maintenance quality level diagnosis items, Maintenance quality level by maintenance technology area, Guidelines for diagnosing maintenance quality level, Quality level comparison results by area and implications for improvement. Conclusion: In order to systematically evaluate the maintenance quality of military maintenance depots, this study was conducted with the goal of designing an overall maintenance quality diagnosis system, including diagnosis areas, diagnosis items, and a diagnosis score award system, by improving the existing evaluation method. In addition, the newly developed maintenance quality diagnosis system was applied to actual evaluation activities and the results were returned to members, confirming the usefulness of the developed maintenance quality diagnosis system in the field.

방위산업 품질경영 수준 조사를 위한 모형 개선 및 현황 파악 (Improving the Survey Model and Investigating for the Quality Management Level in the Korea Defense Industry)

  • 성시일;김형근;김종만;김용수;정규석;김성도;배석주
    • 품질경영학회지
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    • 제44권3호
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    • pp.575-586
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    • 2016
  • Purpose: This paper proposes to improve the existing survey model for the quality management level of the defense industry by analyzing current quality management level, and to suggest the best survey model. Methods: The survey model was improved by merging and refining the questionnaires developed in 2014 for the purpose of reducing the answering burden and misunderstanding for questionnaires. In addition, a detailed video manual for filling the questionnaires was developed. Results: An improved survey model is presented and the quality management of the domestic defense industry is analyzed to derive some long-term policies for improving the quality level of defense industry. Conclusion: The proposed survey model will be continuously adopted to investigate the quality management level of the defense industry and target to provide the basic data for establishing the new defense policies.

중소제조기업의 품질경영시스템 도입 수준에 따른 경영성과 차이 연구 (A study on the difference in management performance according to the quality management system introduction level of small and medium-sized manufacturing companies)

  • 이주용;주형근
    • 디지털산업정보학회논문지
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    • 제18권2호
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    • pp.61-75
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    • 2022
  • The purpose of this study is to analyze the impact of quality management system requirements, a management innovation technique, on business performance to secure the competitiveness of SMEs in an environment of increasing uncertainty in the global economy and intensifying competition. To this end, a survey was conducted on small and medium-sized enterprises (SMEs) operating a quality management system, and statistical analysis was performed through validity and reliability analysis, regression analysis, and group analysis using IBM SPSS 26.0. As a result of the study, it was found that planning, operation, support, and improvement, which are the core requirements of a quality management system, have a positive effect on business performance. In addition, through group analysis, it was found that the effect of quality management system requirements on business performance varies according to the level of the company. This means that the importance of quality management requirements required for strategy establishment varies according to the quality management introduction level of small and medium-sized manufacturers, and it can be used for small and medium-sized manufacturers to set strategic directions.

병원정보시스템 품질에 대한 인식 및 평가 (Perception and Evaluation of Quality of Hospital Information System)

  • 임정도
    • 보건의료산업학회지
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    • 제8권1호
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    • pp.1-13
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    • 2014
  • The purpose of this study is to investigate the perception of quality property of hospital information system, the quality level, and its effects. The participants were 730 employees who are using hospital information system in hospitals. In order to analyze the relationship, the quality property regulates the consideration of user's taste and the state of user's favor for the design of hospital information system, and the quality level regulates user's convenience and properness. The main results from this study can be summarized as follows, First, the perception of quality property for hospital information system showed few significance level between occupation, but revealed significance level between position. The evaluation of quality level showed significance level depending on the occupation and position. Second, quality property which generally affects to the quality level of the hospital information system were different between types of occupation and quality factor.

중년여성의 폐경관리와 결혼만족도, 삶의 질과의 관계 연구 (Correlational Study on Management of Menopause, Marital Satisfaction, and Quality of Life in Middle-aged Women)

  • 여정희
    • 대한간호학회지
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    • 제34권2호
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    • pp.261-269
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    • 2004
  • Purpose: This study was to exam me the correlations among management of menopause, marital satisfaction, and quality of life in middle-aged women. Method: The sample was 158 middle-aged women who were 40-64 years. Data were collected from June 14 to July 10, 2003 using questionnaires and were analyzed by using the SPSS 10.0 PC+ program. Result: The level of marital satisfaction was related positively to the level of quality of life(r=.504, p<.01) and management of menopause(r=.3l5, p<.0l). In addition, there were significant correlations between the level of quality of life and management of menopause(r=.251, p<.01). In stepwise multiple regression analysis, 25.9% of the variance in quality of life was explained by marital satisfaction. Conclusion: Marital satisfaction and management of menopause serve to improve the quality of life of middle-aged women. It is necessary to develop an effective intervention program to improve marital satisfaction and management of menopause.

싱글PPM 품질혁신 운동과 기업의 만족도에 관한 연구 (A Study of the Single PPM Quality Innovation's Movement and Satisfaction in the Enterprise)

  • 김태성;구일섭
    • 대한안전경영과학회:학술대회논문집
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    • 대한안전경영과학회 2008년도 추계학술대회
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    • pp.145-152
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    • 2008
  • Single PPM Quality Innovation Movement is originally developed quality program in Korea for supplier's quality level-up since 1995. The quality target is below the 10ppm(parts per million) in outgoing quality and delivered goods plus field claim. This Single PPM Quality Innovation Movement program was conducted to realize the anticipated results not only due to management result level's increasing, but also the company's confidence and competitiveness. This study attempted to find the mutual influences on the participation of the constituent members, satisfaction of the constituent members and results of the management from Single PPM Quality Innovation Movement. The reliance analysis for the measurement material on the questionnaire was verified by Cronbach's alpha coefficient. Participation of the constituent members, satisfaction of the constituent member and result of the management, the influences upon Single PPM improvement degree level were verified through the structural analysis by using SPSS statistic package. The influence evaluation among the groups was evaluated by the structure equation.

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