• Title/Summary/Keyword: Quality Management

Search Result 18,132, Processing Time 0.042 seconds

Needs for Improving Quality of Foodservice Management at Community Child Centers in Korea (지역아동센터 급식관리 질 향상을 위한 니즈 분석)

  • Kwon, Sooyoun
    • The Korean Journal of Food And Nutrition
    • /
    • v.30 no.4
    • /
    • pp.749-758
    • /
    • 2017
  • This study investigated the needs to improve the quality of foodservice management in community child centers (CCCs), in accordance to the area where the CCC was located. The people in charge of foodservice management of 466 community child centers undertook a web survey, between July to August 2016. Most centers used menus from the Headquarters of Community Child Center (50.0%) or Center for Children's Foodservice Management (34.1%). Factor analysis and multiple regression analysis were conducted to assess the requirement for improving the quality of foodservice management at the CCCs. Four factors were analyzed: 'food material and facility management', 'administration management', 'menu management', and 'human resources management'. In large cities, 'administration management' and 'menu management' were found to affect quality improvement. In small cities, none of the factors assessed were effective in improvement. 'human resources management' had a significant influence on improving the quality of the foodservice in rural areas. The results of this study show that there was a difference in the quality improvement of the foodservice management in the centers, with respect to the location of the center. Therefore, this study can be used as basic data to establish the support policy for improving the quality of foodservice management in community child centers.

The Effect of Supply Chain Management on Total Quality Management: An Application of Just-in-Time (JIT) Practices

  • ABDELRAHEEM, Abubkr Ahmed Elhadi;HUSSIEN, Asaad Mubarak
    • The Journal of Asian Finance, Economics and Business
    • /
    • v.10 no.1
    • /
    • pp.9-17
    • /
    • 2023
  • The study attempted to answer the questions related to the expected effects of supply chain management variables which include: Partnership with Suppliers (PS), Relationships with Customers (RC), Quality of Information Exchange (QIE), and Postponement (P), as independent variables, total quality management (TQM) as a dependents variable, and just in time (JIT) as a mediator variable. The study relies on the descriptive approach by conducting an empirical study on commercial companies in Riyadh Governorate in the Kingdom of Saudi Arabia. Through the methods of descriptive and analytical statistics represented in exploratory factor analysis (EFA), confirmatory factor analysis (CFA), and structural equation modeling (SEM)), using the AMOS and SPSS programs, the results of the applied study indicated that: There is an effect of supply chain management variables (quality of information exchange, Postponement) on just in time (JIT), there is no effect of the supply chain variables (relationship with customers, partnership with suppliers) on just in time (JIT), there is an indirect effect of the quality of information exchange, Postponement, partnership with suppliers, the relationship with customers on total quality management (TQM), relationship with customers affect on total quality management (TQM) indirectly, just in time (JIT) does not affect total quality management (TQM)

Deming prize and malcolm baldrige national quality award

  • Ryu, Seewon;Jo, Hongkyu;Heo, Jaeho
    • Proceedings of the Korean Operations and Management Science Society Conference
    • /
    • 1995.04a
    • /
    • pp.827-844
    • /
    • 1995
  • Total Quality Management (TQM) is the aggregated management philosophy for quality including production, operation, human resource, leadership, marketing, and etc. TQM is the advanced concept and philosophy rather than traditional "Quality Control" or "Quality Assurance". Nowadays, downstream costs has been increased, that made cost accountants' attention to costs of quality. Many countries have developed their own quality awards system in order to improve overall national quality level. The Deming Prize of Japan and Malcolm Baldrige National Quality Award (MBNQA) of United States are two representatives of quality prizes. We compared the two awards by means of their history, objective, coverage, and judging criteria. Deming Prize has a longer history than MBNQA. Deming Prize selects five winners a year, while MBNQA has two or three areas. The biggest difference is judgement criteria. The Deming Prizes focuses on statistical control which is a traditional quality control method, while MBNQA concentrates on modem business concept such as customer satisfaction. The suggestions to these awards are: evaluate more on information of quality; evaluate more on inter-functional relationship between quality control function and other link more financial success.e financial success.

  • PDF

Quality Management on the 4th Industrial Revolution (4차 산업혁명시대의 품질경영)

  • Chong, Hye Ran;Hong, Sung Hoon;Lee, Min Koo;Kwon, Hyuck Moo
    • Journal of Korean Society for Quality Management
    • /
    • v.45 no.4
    • /
    • pp.629-648
    • /
    • 2017
  • Purpose: The world faces a great turning point fundamentally rebuilding the future, and human lives, by embracing the 4th industrial revolution era. This paper aims to seek new and various business models in the 4th industrial revolution era, and to examine the evolution of quality management in the changing of the industrial ecosystem. Methods: This paper examines the various strategies of approaching the 4th industrial revolution in Germany, the USA, Japan, China, and Korea. This paper also draws detailed items by classifying the six major items of Malcolm Baldridge into large, medium, and small scale classifications, researches items from the technical perspective by applied fields, and the four major factor perspectives of quality management, as well as analyzes the relevant items in a multidimensional method. After a questionnaire survey targeting 200 quality experts was conducted, the important quality management factors were selected by applying the Analytic Hierarchy Process (AHP) method. Results: The importance of the general criteria was analyzed in the order of customers, MAKM (measurement, analysis, and knowledge management), workforce, strategy, operations, and leadership. As for the importance analysis results of the secondary subcriteria, the following items are highly analyzed: senior leadership, searching business model's innovation opportunity, customer satisfaction improvement, big data utilization, systematic management of workforce, and, planning and design quality. Conclusion: In the era of the Internet of everything, when complexity increases, this study presented a quality management direction suitable for new business methods challenging existing orders by drawing on quality management priorities.

Investigating the Impacts of the Quality of Project Management Information System on Project Performance and User Satisfaction (프로젝트 관리 정보시스템 품질이 프로젝트 성과와 사용자 만족도에 미치는 영향)

  • Park, So-Hyun;Lee, Taewon;Kim, Seung-Chul
    • Journal of Korean Society of Industrial and Systems Engineering
    • /
    • v.41 no.3
    • /
    • pp.50-60
    • /
    • 2018
  • The use of Project Management Information System (PMIS) is increasing in project management industries such as construction, defense, manufacturing, software development, telecommunication, etc. It is generally known that PMIS helps to improve the quality of decision making in project management, and consequently improves the project performance. However, how much and which parts of project management performance are affected by PMIS still need to be studied further. The purpose of this study is to investigate the impact of PMIS quality on project management performance. We collected data from various project based industries such as construction, defense, manufacturing, software development and telecommunication by using survey questionnaire. PMIS quality was measured in three dimensions. They are system quality, information quality and service quality. Project management performance was measured in nine variables such as time reduction, work accuracy, cost management, etc. Statistical analyses such as multiple regression were used to analyze the data. The results showed that PMIS quality had significant impacts on the project management performance and user satisfaction. It was notable that only two dimensions out of the three PMIS quality dimensions, system quality and information quality, affected the project management performance. Also, it was found that PM performance played a mediating role between PMIS and user satisfaction, and between PMIS and reuse intention. The contribution of this research is that it helps to clarify what aspects of PMIS affect the project management performance and user satisfaction.

Watershed Selection for Diffuse Pollution Management Based on Flow Regime Alteration and Water Quality Variation Analysis (유황분석과 수질변화 평가를 통한 비점오염원 관리대상지역 선정방법 연구)

  • Jung, Woohyeuk;Yi, Sangjin;Kim, Geonha;Jeong, Sangman
    • Journal of Korean Society on Water Environment
    • /
    • v.27 no.2
    • /
    • pp.228-234
    • /
    • 2011
  • The goal of water quality management on stream and watershed is to focus not on discharged loads management but on a water quality management. Discharged loads management is not goal of water quality management but way for perform with total maximum daily loads management. It is necessary to estimate the relation between non-point source with stromwater runoff (NPSSR) and water quality to select a watershed where it is required to manage NPSSR for water quality improvement. To evaluate the effects of NPSSR on stream's water quality, we compare the aspects of water quality in dry and wet seasons using flow duration curve analysis based on flow rate variation data by actual surveying. In this study we attempt to quantify the variation characteristic of water quality and estimate the Inflow characteristic of pollution source with water quality and flow rate monitoring on 10 watersheds. We try to estimate water quality and flow rate by regression analysis and try again regression analysis with each high and low water quality data more than estimations. An analysis of relation between water quality and flow rate of 10 watersheds shows that the water quality of the Nonsan and the Ganggyeong streams had been polluted by NPSSR pollutants. Other eight streams were important point source more than NPSSR. It is wide variation range of $BOD_5$ also high average concentration of $BOD_5$. We have to quantify water quality variation by cv1 in wet season and cv365 in dry season with comparing the estimate of high water quality and low water quality. This method can be used to indicator for water quality variation according to flow rate.

Improved Estimating Guideline for Quality Management Cost (건설공사 품질관리비 신출기준 개선방안)

  • Kim Kyoon-Tai;Ahn Bang-Ryul;Park Hyeong-Geun;Kim Kyong-Ju
    • Korean Journal of Construction Engineering and Management
    • /
    • v.3 no.3 s.11
    • /
    • pp.75-83
    • /
    • 2002
  • Korea government established a domestic quality management system under the Law for Construction Technology Management, which was revised in 1997. This Law prescribes that the owner has to assign quality management cost into the construction project budget However, there are some conflicts among internal regulations and prescriptions on the scope of quality management engineer's roles was not specific. In order to overcome these limitations, this research identifies proper scope of quality management engineer's roles and suggests an approach for an improved estimating guideline for construction quality management cost.

QUALITY MANAGEMENT CONCEPTS, PRINCIPLES, TOOLS AND PHILOSOPHIES: A VALID METHODOLOGY FOR DEPLOYMENT WITHIN UK CONSTRUCTION-RELATED SMEs

  • Nicholas Chileshe
    • International conference on construction engineering and project management
    • /
    • 2007.03a
    • /
    • pp.206-217
    • /
    • 2007
  • Generally, there is confusion as to what constitutes TQM, though it can be regarded as a set of concepts and tools for getting all employees focused on continuous improvement, various schools of thought have defined or classified the critical success factors as constructs, concepts and principles. Therefore the main aim of this paper is to provide a practical approach for understanding the quality management terminology. Using the existing quality management measurement instruments available in literature, the terminology used is classified into constructs, practices and finally tools or techniques. Quality Management may then be viewed as a combination of the three sets of terminology. Drawing on the quantitative study which investigated the implementation of TQM within the SME, the critical factors of TQM as used in that study as used to demonstrate the practical approach or methodology for the understanding of the terms thus used. For the benefit of practitioners within the Construction Management field, a bit of clarity is required as regards the terminology used. This study contributes to clarifying the conflicting results being reported in the quality management literature which inevitably leads to having different levels of analysis of Quality Management. Accordingly, the strength of quality management compared with other business philosophies should then focus on the practical methodology, namely the practices and techniques.

  • PDF

A Study on Comparison of Quality Standards and Evolutionary Direction of Aerospace Quality Management System (항공 품질 경영 시스템을 위한 규격 비교 및 발전 방향에 관한 연구)

  • Lee Sung Ju;Byun Jai-Hyun
    • Journal of Korean Society for Quality Management
    • /
    • v.32 no.3
    • /
    • pp.126-140
    • /
    • 2004
  • The AS 9100 aerospace standard has become the aerospace quality management system standard agreed to, instead of ISO 9001 and MIL-Q-9858A by international aerospace manufacturing companies. In this paper correlative requirements of each of the standards are compared and analyzed. Then the evolutionary concept and its direction is proposed as a guide to participate in the preparation and establishment of current aerospace quality management systems. This study is applicable to the future as well as present aerospace manufacturing activities throughout the world.

National Process of Quality Management Education : The Swedish Example

  • Isaksson, Raine;Hansson, Jonas;Garvare, Rickard
    • International Journal of Quality Innovation
    • /
    • v.8 no.2
    • /
    • pp.88-99
    • /
    • 2007
  • The application of a process view, as complement to the traditional functional division, is often a way to highlight organisational improvement potential. This paper examines the process of providing university level education in quality management, using Sweden as an example. The purpose is to assess the performance of university education as part of the supply chain of providing quality management to a society. This has been done by studying the actual offering compared to a notional benchmark of best performance. Preliminary results indicate that there could be a significant improvement potential in both providing more education of the right type and in the right way. A lot of similar basic courses are given but with varying names, possibly reflecting difficulties in defining the area of quality management and its constituents. An important reason for the detected improvement potential seems to be the lack of ownership of the studied supply chain of providing university level quality education to the Swedish society.