• Title/Summary/Keyword: Quality Improvements

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The Effect of Logistics Service Quality by the Role of Carriers on Long Term Orientation In Buyer-Supplier Partnership (공급사슬 파트너십에서 수송이 물류서비스 품질과 장기지향성에 미치는 영향)

  • Shin, Jong-Kuk;Lee, Sang-Shik;Park, Min-Sook
    • Journal of Korea Society of Industrial Information Systems
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    • v.12 no.4
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    • pp.169-181
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    • 2007
  • This paper investigated the role of transportation in increasing logistics service quality and effect of logistics service quality on the long term orientation of the supply chain partnership. Four primary dimensions were identified through a comprehensive literature review. The common dimensions included information sharing, the sharing of risks and rewards, cooperative continuous improvements on cost reductions and increased quality. The results of the data analysis indicated that transportation were perceived to play an important role in logistics service quality that effecting on the long term orientation. This provides useful insight for making further conclusions concerning the actual roles of transportation within partnerships.

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Service Quality Model for Library and Information Center : Focusing on LibQUAL+ (정보 서비스 품질 평가모형의 적용 : 라이브퀄 플러스를 중심으로)

  • Kim, Yun-Sil
    • Journal of Information Management
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    • v.33 no.3
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    • pp.1-26
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    • 2002
  • The rapid change in almost every area of science at the turn of the 21st century have also affected libraries and information centers. Whatever the change, from the library users' perspective, the functions provided by the library, is perceived as "service" and the satisfaction of the users can only be measured by the quality of the service. The library and information center acting as a service provider aims to establish a framework for improvements in services by focusing on the user's perspective on service quality and classifying the factors that contribute to service quality. This study adopted the LibQUAL+ model, which is derived from SERVQUAL model for measuring quality of service in the field of Service Marketing.

A Study of the Quality Evaluation for Improving the Database Quality in Scientific and Technical Fields (과학기술분야 데이터베이스의 품질향상을 위한 품질평가 연구)

  • 이응봉;조현양;류범종;최재황
    • Journal of the Korean Society for Library and Information Science
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    • v.35 no.2
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    • pp.109-132
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    • 2001
  • This study aims to evaluate the quality of databases in scientific and technical fields. The maul discussion is about the quality issues of KORDIC's seven database the most typical web database of scientific and technical fields in Korea. Eighteen evaluation criteria, considered two aspects of data itself and service of database, are used to measure their quality. The purpose of this study Is to diagnose the qualify of databases mentioned above and to analyses the measured result of quality objectively and to find out the problems of them and also to provide possible suggestions for their improvements.

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Students' Perception on Quality of Indian Higher Education System

  • Potluri, Rajasekhara Mouly;Ansari, Rizwana;Khan, Saqib Rasool
    • Journal of Distribution Science
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    • v.13 no.1
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    • pp.19-25
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    • 2015
  • Purpose - This study aims to explore students'perceptions of different quality aspects in Indian higher education, viz. tangible facilities, competence, attitudes, content, delivery, and reliability. Research design, data, and methodology - Following a comprehensive literature review, the researchers used a well-structured questionnaire and in-depth personal interviews with 500 students. The selected sample was chosen from graduate and postgraduate programs in the south Indian state of Andhra Pradesh, using convenience sampling; data were analyzed using Microsoft Excel and frequency distribution. Hypotheses were based on the literature and empirical studies. Result - 50.28 and 49.88 percent of students were positive towards tangible facilities and competence, respectively. Further, 48.92 percent and 48.97 percent were negative towards faculty attitudes and course content, respectively. Finally, 48.72 percent reacted positively on the overall quality, while 51.28 were discontented. Conclusion - This study provides reliable and conclusive information to all stakeholders, facilitating systemic improvements. It reveals students'perceptions of different quality aspects of the higher education system, and is the first study of its kind in this part of the world.

A Study on Improvement of Ballistic Testing Method for Combat Helmet (방탄헬멧의 방탄시험방법 개선에 관한 연구)

  • Gu, Seung Hwan;Kim, Kyung Min;Park, Jung Hwa;Song, Seung Hwan
    • Journal of Korean Society for Quality Management
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    • v.47 no.2
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    • pp.283-294
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    • 2019
  • Purpose: Although the development of bulletproof helmets continues to be carried out, little has been improved in testing methods. Therefore, in this study, we studied the improvement of the test method of the domestic bulletproof helmet. Methods: The causes of head damage in the battlefield and the trends of bulletproof helmet development in developed countries were analyzed. In addition, improvements were derived by comparing the test methods of bulletproof helmet in Korea and the United States. Results: The results of the improvement by comparing the test methods of bulletproof helmet in Korea and the United States are as follows First, it is an addition to the scope of environmental treatment. Second, it is an addition to the level of protection. Third, the addition of the level of protection by impact. Conclusion: This study considered testing methods to prevent head injuries to shocks that cannot be identified by conventional methods. In addition, it considered testing methods for various threats by improving protection performance to advanced countries' levels.

Improvement for Chromaticity Coordinate Quality of Automotive White LED Packages (차량용 백색 LED 패키지의 색 좌표 품질 개선)

  • So, Soon Jin;Jeoung, Choung Woo;Moon, Tae Eul;Kim, Jeong Bin;Hong, Sung Hoon
    • Journal of Korean Society for Quality Management
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    • v.50 no.3
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    • pp.425-440
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    • 2022
  • Purpose: The purpose of this paper is to improve the chromaticity coordinate quality of white LED packages for automobiles that require high quality and reliability. Methods: The project follows the structured methodology of the Six Sigma DMAIC Roadmap, which consists of Define, Measure, Analyze, Improve and Control phases. Results: A CTQ is determined based on COPQ analysis, and a process map and a XY matrix are utilized for selecting process input variables. Three vital Few Xs are identified through data analysis; amount to mix at one time, deviation by head pumps, and deviation by production magazines, and process improvements are performed for each of the three vital Few Xs. Conclusion: The improved process conditions for the three vital Few Xs are applied to the production line, and the results show that the percent defective of chromaticity coordinate has improved from 1.59% to 0.63% and a financial effect of about 50 million won per year is obtained.

Indoor Air Quality in Aircraft: The Impact of Increased Mobility and Health Effects and the Influence of Bleed Air (항공기 내 실내공기질에 관한 고찰: 이동의 증가와 건강에 미치는 영향 및 블리드에어의 영향)

  • Seunghon Ham
    • Journal of Environmental Health Sciences
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    • v.49 no.3
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    • pp.129-133
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    • 2023
  • Background: With the rise in global mobility, aircraft indoor air quality has become a significant public health concern. This study focuses on the health implications of increased travel and bleed air-air drawn from aircraft engines for cabin pressurization and air conditioning. Objectives: This research aims to review the potential health effects related to exposure to aircraft cabin air, particularly the effects of bleed air during fume events. Methods: We conducted a literature review of existing studies on aircraft cabin air quality. We focused on both the immediate and health effects of exposure to cabin air, particularly those related to bleed air contaminants. Results: The review found a possible link between exposure to aircraft cabin air and certain health issues, especially in cabin crew and frequent flyers. There was an increased incidence of respiratory and neurological symptoms related to bleed air exposure. However, the cumulative health effects of frequent air travel remain inconclusive due to limited data. Conclusions: This study highlights the need for improving air quality in aircraft to protect public health. While further research is needed to understand the cumulative effects of frequent air travel, the reduction of exposure to bleed air contaminants should be a priority. These findings underline the need for regulatory changes and technological improvements in aircraft cabin air quality.

Microsurgical Free-tissue Transfer in Super-Elderly Patients with Cancer: Outcomes and an Interview Study of Patients and Their Caregivers (초고령 암환자에서 미세수술적 유리피판: 결과 및 환자, 보호자 인터뷰)

  • Go, Ju Young;Mun, Goo-Hyun
    • Archives of Reconstructive Microsurgery
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    • v.21 no.2
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    • pp.97-105
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    • 2012
  • Background: Increasing numbers of super-elderly patients (>80 years old) with cancer now require microvascular-free tissue transfer. The objectives of this study were to evaluate potential applications of microvascular tissue transfer in this patient population, and post-surgical changes in quality of life. Methods: The records of cancer patients 80 years or older who had undergone microsurgical tissue transfer were retrospectively reviewed. Structured interviews were conducted with patients and family caregivers after surgery, and the patients' quality of life was qualitatively assessed. Results: The study cohort consisted of seven patients with a mean age 87.6 years (range, 81 to 95). Wound and medically-related complications were minimal. During the patient interviews, eight of the nine respondents reported remarkable improvements in quality of life following surgery and expressed a high level of satisfaction with their surgical results. Conclusions: Our study showed that microsurgical reconstruction performed in super-elderly patient not only appropriately repairs post-oncologic defects but also significantly improves the patients' quality of life.

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Effect of Group Therapy on Psychological Symptoms and Quality of Life in Turkish Patients with Breast Cancer

  • Yavuzsen, T.;Karadibak, D.;Cehreli, R.;Dirioz, M.
    • Asian Pacific Journal of Cancer Prevention
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    • v.13 no.11
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    • pp.5593-5597
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    • 2012
  • Purpose: The aim of this study was to evaluate the effects of the group therapy on psychological symptoms and quality of life of patients with early stage breast cancer. Methods: This study was performed on 16 breast cancer patients who completed treatments. The total group therapy program involved a weekly session of 2-3 hours, for 16 weeks. The group therapy sessions were given to women in the oncology department by a clinical psychologist and also given training sections by the different professional teams. All the required assessments for the study were performed after and before 16 week group therapy intervention. Results: Initially we had taken 21 women but 16 participated in all therapy programs and submitted questionnaires. The mean age was 47.8 years. There were significant differences between before and after group therapy program. Anxiety, depression, and distress showed significant improvements. Hopelessness scale was detected at the border of significance. There was no change in sleep problems and quality of life. According to the analysis of correlation, considering the age factor and year of diagnosis, there was found no statistically significant relationship between anxiety, distress, depression, hopelessness, sleeplessness, and quality of life. Conclusions: This pilot study demonstrated that brief, predominantly group therapy is feasible for patients with breast cancer and, also it may be helpful to cope with emotional and physical distress.

PSE (pale, soft, exudative) Pork : The Causes and Solutions - Review -

  • Lee, Y.B.;Choi, Y.I.
    • Asian-Australasian Journal of Animal Sciences
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    • v.12 no.2
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    • pp.244-252
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    • 1999
  • Intensive selection for muscle development and against fat deposition in pigs during the last 50 years has contributed to the increased incidence of porcine stress syndrome (PSS) and pale soft exudative pork (PSE). Genetics, nutrition and management, preslaughter animal handling, stunning, dehairing and carcass chilling influence the incidence and magnitude of the PSE condition. The normal incidence of PSE has been reported to range from 10 to 30%, but in some isolated instances is up to 60%. The elimination of halothane-positive pigs in breeding programs has reduced PSS and PSE. Further improvements in meat quality by terminal sire evaluation and selection can be achieved within halothane-negative populations because around 20% of the variation in meat color and water binding capacity seems to be genetically related. Pre-slaughter handling on the farm, during transit to the packing plant and at the packing plant can greatly influence the meat quality, contributing 10 to 25% of the variation. An effective stunning method, skinning instead of scalding/dehairing and rapid post-slaughter chilling further reduce the incidence of PSE pork. In addition to proper care and handling a carcass-merit based marketing system, that reflected the value differential between desirable and undesirable meat quality in the pricing system for pigs, would provide a great incentive to change pork production systems in order to improve meat quality, thus improving the image and usefulness of pork as food.