• Title/Summary/Keyword: Quality Engineering

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Impact of Quality Factors on Platform-based Decisions (플랫폼 기반 의사결정 품질 요인의 영향력 연구)

  • Sung Bok Yoon;Ho Jun Song;Wan Seon Shin
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.46 no.3
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    • pp.109-122
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    • 2023
  • As platforms become primary decision making tools, platforms for decision have been introduced to improve quality of decision results. Because, decision platforms applied augmented decision-making process which uses experiences and feedback of users. This process creates a variety of alternatives tailored for users' abilities and characteristics. However, platform users choose alternatives before considering significant quality factors based on securing decision quality. In real world, platform managers use an algorithm that distorts appropriate alternatives for their commercial benefits. For improving quality of decision-making, preceding researches approach trying to increase rational decision -making ability based on experiences and feedback. In order to overcome bounded rationality, users interact with the machine to approach the optional situation. Differentiated from previous studies, our study focused more on characteristics of users while they use decision platforms. This study investigated the impact of quality factors on decision-making using platforms, the dimensions of systematic factors and user characteristics. Systematic factors such as platform reliability, data quality, and user characteristics such as user abilities and biases were selected, and measuring variables which trust, satisfaction, and loyalty of decision platforms were selected. Based on these quality factors, a structural equation research model was created. A survey was conducted with 391 participants using a 7-point Likert scale. The hypothesis that quality factors affect trust was proved to be valid through path analysis of the structural equation model. The key findings indicate that platform reliability, data quality, user abilities, and biases affect the trust, satisfaction and loyalty. Among the quality factors, group bias of users affects significantly trust of decision platforms. We suggest that quality factors of decision platform consist of experience-based and feedback-based decision-making with the platform's network effect. Through this study, the theories of decision-making are empirically tested and the academic scope of platform-based decision-making has been further developed.

Changes in quality parameters of tomatoes during storage: a review

  • Jung, Jae-Min;Shim, Joon-Yong;Chung, Sun-Ok;Hwang, Yong-Soo;Lee, Wang-Hee;Lee, Hoonsoo
    • Korean Journal of Agricultural Science
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    • v.46 no.2
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    • pp.239-256
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    • 2019
  • The quality of tomatoes drastically changes according to storage conditions, such as temperature, humidity, and air composition. High storage temperatures result in the degradation of the firmness and color of tomatoes and in decay by bacteria, whereas chilling injury and softening can be caused by storage at low temperatures. The gas composition in the storage and packaging are other parameters that influence the quality and shelf life of tomatoes by preventing excessive transpiration and respiration. In addition, tomato quality is dependent on the degree of maturity and harvest season. Because there are many quality parameters, it is necessary to systemically establish an optimal standard, and this approach requires collecting and reviewing various data on storage conditions. The aim of this review was to provide basic information by comparing and analyzing studies on the changes in tomato quality (firmness, color, lycopene content, and acidity of tomatoes) during storage and to describe a few models that can assess the quality parameters. Many studies have provided results from experiments on the effects of postharvest control (e.g., storage temperature, packaging film, and gas treatment, as reviewed above) on tomato quality including firmness, soluble solids content, and lycopene content. However, it is still necessary to conduct an overall analysis of the published conditions and to determine the best method for preserving the quality of tomatoes as well as other fruits.

Application of Web-based Load Duration Curve System to TMDL Watersheds for Evaluation of Water Quality and Pollutant Loads (수질오염총량제도 유역의 수질 및 부하량 평가를 위한 웹기반 LDC 시스템의 적용)

  • Kang, Hyunwoo;Ryu, Jichul;Shin, Minhwan;Choi, Joongdae;Choi, Jaewan;Shin, Dong Seok;Lim, Kyoung Jae
    • Journal of Korean Society on Water Environment
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    • v.27 no.5
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    • pp.689-698
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    • 2011
  • In South Korea, Total Maximum Daily Load (TMDL) has been enforced since 2004 to restore and manage water quality in the watersheds. However, the appraisal of TMDL in South Korea has lots of weaknesses to establish the plan for recovery of water quality because it just evaluates the target water quality during the particular flow duration interval. In the United States, Load Duration Curve (LDC) method bas been widely used in the TMDL to evaluate the water quality and pollutant loads considering variation of stream flow. In a recent study, web-based Load Duration Curve system was developed to create the LDC automatically and provide the convenience of use. In this study, web-based Load Duration Curve system was applied in the Gapyeongcheon watershed using the daily flow and 8-day interval water quality data, and Q-L Rating Curve was used to evaluate the water quality and pollutant load in the watershed, also. As a result of study, water quality and pollutant load in Gapyeongcheon watershed were met with water quality standard and allocated load in the all flow durations. Web-based Load Duration Curve system could be applied to the appraisal of South Korean TMDL because it can be used to judge the impaired flow duration and build up the plan of load reduction, and it could enhance the publicity. But, web-based Load Duration Curve system should be enhanced through addition of load assessment tools such as Q-L rating curve to evaluate water quality and pollutant load objectively.

Extending the Eight Dimensions of Quality

  • Kang Jun-Mo;Park Young-Taek
    • Proceedings of the Korean Society for Quality Management Conference
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    • 1998.11a
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    • pp.301-308
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    • 1998
  • Eight dimensions of quality suggested by Garvin are well-known. It can serve as a framework for strategic analysis to obtain leverage of quality in a competitive market. However, some practically important dimensions such as usability, cost, etc. are not included in the Garvin's. Based on a survey of newly introduced products, we suggest another framework for dimensions of quality: function, time, limitation, usability, problem prevention, economy, maintainability, nativeness, These dimensions are explained with examles.

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Study on Service Quality System through the SERQUAL model (SERVQUAL 모델을 통한 서비스품질 시스템에 관한 연구)

  • Kim, Su-Yeon;Lee, Sang-Bok
    • Proceedings of the Korean Society for Quality Management Conference
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    • 2006.11a
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    • pp.73-78
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    • 2006
  • In Modern Industrial Society, Service industry are became more important and larger. It is necessary in Serve industry that Service Quality system(SQS) which is as like Total Quality Management system. In this appaer, we propose Service Quality System Model which is compose Monitoring-Analysis-Validate-Improve-Control(MAVIC). Specially Monitoring-Analysis are measured and analysis by using SERVQUAL model.

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The Managing Records for ISO 9000 Compliance in Engineering Corporation (ISO 9000 요건하에서 엔지니어링업체의 기록관리시스템 고찰)

  • 이상복
    • Proceedings of the Korean Society for Information Management Conference
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    • 1998.08a
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    • pp.115-118
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    • 1998
  • This article introduces definition and theoretical background of the managing records for ISO 9000 compliance, especially, quality record management and describes the method of establishing efficient system for the control of quality records in engineering corporation. To establish the best control system of quality records, the organization must not only understand ISO Code requirements for quality record completely but also identify the documents to be controlled as a quality records correctly. This will provide the guidance which need to establish the system for quality control to the organization which produces documents in accordance with ISO Code requirements.

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A Study on the Development of the Quality Assurance System

  • Kim, Gwang Sub;Hwang, Eui Cheol
    • Journal of Korean Society for Quality Management
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    • v.16 no.1
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    • pp.67-77
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    • 1988
  • Quality Assurance is a system of activities whose purpose is to provide assurance that the over all quality control job is in fact being done effectively. In this paper, we tried to develop the fundamental quality assurance procedures that can be applicable to the new-product design stage, to the production stage and to the after-sales stage of the production system.

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The Same Distribution Principle and Its Applications

  • Liu, Yumin;Xu, Jichao
    • International Journal of Quality Innovation
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    • v.2 no.1
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    • pp.20-29
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    • 2001
  • In this paper, the same distribution principle is developed based on the studies with many years for short run processes. The quality control philosophy and background of the principle are introduced. Some implementing techniques for the principle are presented, and application cases both in industry and evaluation & decision-making areas are shown.

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Assessment of Quality Management Activities in Power Industries (전력산업에서의 품질경영활동의 평가척도)

  • 정영배
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.24 no.63
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    • pp.89-99
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    • 2001
  • This paper proposes assessment of quality management activities based on cost of quality. Cost of quality is considered prevention cost, appraisal cost, internal failure cost, external failure cost in this paper. This paper shows quality cost magement system in thermal power site devision according to activity analysis. Cost of quality in power industries provides a valuable method of both proving the need for improvement and giving a starting point for projects.

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