• Journal of Korean Society of Industrial and Systems Engineering
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• v.17 no.30
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• pp.67-71
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• 1994

Quality Control Circle activity is widely introcuced by manufacturing industries. Q.C.C. is studied not only in relation with five points of view such as corporate culture, labor union, organizational management model in Korea, the Theory W and educational revolution etc. but also in social, cultural background, and national trait's view points. The main goal of this study is to investigate sucessful role and active application in Quality Control Circle activity.

• Journal of Korean Society for Quality Management
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• v.14 no.1
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• pp.67-72
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• 1986

• Journal of Korean Society of Industrial and Systems Engineering
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• v.28 no.2
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• pp.36-45
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• 2005

This paper aims to investigate and analyze the process solving problems with activities of Quality Control Circle, carried out on a small scale, among various activities of industrial fields. Then this paper intends to provide and integrated model through integrating each process into one. In addition, this paper also aims to enhance the efficiency of the suggested model by realizing the model through support system.

• Journal of Korean Society for Quality Management
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• v.31 no.3
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• pp.136-159
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• 2003

The purpose of this paper is to propose the effective guidance of Quality Circle(QC) activities. Since 1975, variety of organizations in Korea have widely implemented QC activities for their management systems. The industries have enthusiastically used QC activities and were influenced from them. However, the academics were less interested in this subject, as a result, there were no systematic guidances for QC activities. Thus, in this paper, the effective guidance for QC activities were suggested which were based on the survey from QC proceedings presented in the companies, in the local areas and the national wide contests. As a result, the first main issue is to pick repeated mistakes up during the process period such as unmatched the causes and effects relations in characteristics diagrams, improper selection of important control items in Pareto diagram and so on. Secondly, how to overcome statistics and use them for QC activities. Thirdly, to remind team members about Quality Control 7 tools. Finally, Minitab(Release-13) software has been found that it is not matched with using Korean Standards(KS).

• Journal of Korean Society for Quality Management
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• v.33 no.2
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• pp.22-31
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• 2005

Currently the problem of how to effectively integrate between six sigma and quality control circle is a matter of concern in the korea's manufacturing companies. In this paper we try to find the reasonable organizational alternatives and problem solving procedure by related literature surveying and empirical study. And we ascertain whether it is significant by conducting a survey on 51 six sigma consultants and black belts.

• Proceedings of the Korean Society for Quality Management Conference
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• 1998.11a
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• pp.673-679
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• 1998

The paper aims to apply a model of continuous quality improvement (CQI) to Taiwan provincial Pin Ton hospital. Tools of quality control were used both total quality management (TQM) and quality control circle (QCC) in order to approach the objective of ${\ulcorner}$higher quality, higher efficiency, lower cost${\lrcorner}$. During two years, this hospital has organized thirteen QC circles that were classified three categories according to that objective: four circles work for higher quality; the other four circles work for higher efficiency; five circles for lower cost. After implementation, several results were found from two viewpoints. From viewpoint of tangibility, one of the most outcomes is to reduce labor cost from 56 persons to 28 persons of temporary employees. From viewpoint of intangibility, the result was evaluated using radar chart to compare the difference after improvement. This paper is going to report the process of CQI for the hospital management because it is a new issue in Taiwan since 1997

• Journal of Korean Society for Quality Management
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• v.44 no.1
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• pp.17-28
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• 2016

Purpose: This paper reviews the papers on quality innovation issues which are published in the Journal of the Korean Society for Quality Management (KSQM) since 1965. The literature review is purposed to survey a variety of quality innovation issues Methods: We divide all of quality innovation issues into 2 categories: quality control circle, quality innovation and improvement Results: Dividing all of papers on quality innovation published in KSQM for 50 years into 2 categories, we provide a chronological roadmap for individual categories, and summarize the contents and contributions of surveyed papers Conclusion: The review paper is expected to provide future direction to improve quality innovation theory and practices in manufacturing and service industries

• Journal of Korean Society of Industrial and Systems Engineering
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• v.29 no.4
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• pp.58-64
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• 2006

In this age of infinite competition, quality control plays a huge part in deciding whether companies survive or not. In order to successfully solve the fundamental questions of quality in corporate management under the given circumstances, I suggest that the followings are vital: 1) continuous training of employees and competence development; 2) advocating employees' voluntary involvements and their will to work; 3) revitalizing quality circle activities. Activities of quality circles, which are organized to work out fundamental problems within the corporation, are important in renovating the existing administration. Thus, the purpose of this study is to understand the degree of influence quality circle activities have on the management outcome of the corporation by analyses of actual proofs, and to raise the importance of these activities. Moreover, it purports to provide the foundation for domestic companies to move toward becoming competitive advantage organizations by endowing them with the motivation to activate quality circles.

• Journal of the Korea Society of Computer and Information
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• v.6 no.3
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• pp.152-161
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• 2001

Zipper manufacturing belongs to the small and medium industry. And it requires very accurate process and perfect quality control. In addition it is necessary to assure customers zipper qualify to explore new market. TQC as well as integration of existing quality control techniques for accurate and perfect processing should be implemented to assure product quality. To implement TQC zipper firms should invest in education programs for employees. Y zipper firm has succeeded in implementing the education program for TQC and Quality Circle and achieved the perfect quality control and quality assurance of products.

• Journal of Korean Society for Quality Management
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• v.45 no.4
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• pp.903-916
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• 2017

Purpose: The paper analyzes empirically the causal relationship between customer-oriented Quality circle activities and Business Performance for Korean service firms. We compare the operational characteristic behavior of the service firms and business performance. Methods: In this study, we used 3 variables, QC activities, Employee commitment and business performance. Especially, Service SME's QC Circle activities were analyzed in related with growth of company on the basis activities such as Leadership(team), improvement activity, Organizational learning, customer-focus activity and employee suggestion. Results: The result of analysis showed that employee commitment affected significantly on financial performance and non-financial performance and in turn, improvement activities, Organizational learning and customer-focus activity affected significantly on business performance (financial and non-financial). Conclusion: In the summary of the characteristics of this study based on the research results, first, segmenting the QCC activities in the service business into 5 elements can be considered to be differentiated from the existing researches in the aspect of utilizing the organization's objective-oriented variables differently from the researches utilized the variables related personal characteristics. Second, this study suggested the recent research results that suggested the problems of the QCC clearly, through which what new QC story approach was suggested has working level value in the aspect of activating the service QCC.