• Title/Summary/Keyword: QUALITY SYSTEM

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A Study for the Establishing Method of Product Standard - Mainly for the Quality Function Development - (제품규격 작성방법에 관한 연구 -품질기능전개기법적용중심으로-)

  • 한정오
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.15 no.26
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    • pp.49-58
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    • 1992
  • It is the greatest task to prescribe accurately and concretely consumer's needs of qualities into the product standards in an enterprise manufacturing and sailing products, From this point of view, Quality Function Deployment system is introduced to inguire into the establishing method of product standards closely Above all, the decision of quality characteristic in the product standards and the estblishing method of product standard are introduced to satisty in this repord. Applying to the product standards in Qulity Function Deployment system, frst it is systematically brought quality function to consumer's needs of qualities into the products. Second the method is concerned with quality function assurance applied in induction of product quality. Also it is available to establish method of product quality level in almost every company.

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Design of Video Quality Assurance and Integrated Quality Management System using No Reference QoE (비 참조 QoE를 이용한 영상품질 측정 및 통합품질 관리 시스템의 설계)

  • Kim, Sang-Soo;Park, Dong-Soo
    • The Journal of Information Technology
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    • v.12 no.3
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    • pp.49-57
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    • 2009
  • This Paper provides perceptual metrics for video quality based on properties of human visual system, and audio quality based on human audition. All metrics work without reference signals, allowing non-intrusive, in-service measurements. A simple and easy-to-learn user interface displays the metrics and saves them in popular file formats like CSV. In this paper, proposed method was able to various and corrective measurement for the multimedia service video quality. As that it was able to application to set up service guide line and the methode of measurement and system for the set up standardization of the high quality video service.

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A Classification Techniques For Quality Improvement

  • Jichao, Xu;Yumin, Liu;Li, Zhang
    • International Journal of Quality Innovation
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    • v.2 no.2
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    • pp.24-33
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    • 2001
  • As we know, the quality of processes is technically depicted by variation, a product or process with the best quality must naturally require the variation as less as possible. The variation is usually reduced with many ways, say, by adjusting parameters settings under robust design with many turns expensive experiments. So ones are trying to reach the robustness by detecting cheap and simple methods. In this paper, a both practical and simple technique for quality improvement, namely reducing the variation, by data classification is studied. First, all possible system factors are included, which may dominate the variation law. And then we make use of the past observations and their classification as well as boxplot charts to find out the internal rule between the variation and the system factor. Next, adjust the location of the system factor according to the rule so that the variation could, to some extent, be lessened. Finally, two typical quality improvement cases based on data classification are presented.

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The Study of Distributed Disturbance Recording System (분산형 사고파형저장 시스템에 대한 연구)

  • Park, Jong-Chan;Lee, Se-In
    • The Transactions of the Korean Institute of Electrical Engineers P
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    • v.57 no.1
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    • pp.30-35
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    • 2008
  • In this paper, the application of power Quality monitoring based on Sampled Value(SV) which is introduced in the IEC61850 International Standard for substation communication are discussed. Firstly, while Merging Unit(MU) is designed as a process level device transmitting sensor data, the practical problems such as time delay compensation and optical fiber communication are encountered. Secondly, the Sampled Value message which is proper to a power quality monitoring system is presented. Because the power quality monitoring system requests less time-critical service compared to protection and control applications, the Sampled Value service message structure is introduced to improve efficiency. Lastly, the power quality monitoring server having various power quality analysis functions is suggested to verify the performance of Merging Unit With the diverse experiments, it is proved that the process bus distributed solution is flexible and economic for the power quality monitoring.

A Study of the Influence of CRM Korean Restaurant Passengers Quality perceived by Emotional Response and Customer Behavior - Focus on the Mediating Effect of Customer Emotional Response - (프랜차이즈 한식당 이용객들이 인지하는 CRM 품질 특성이 고객 감정반응과 고객 행동의도 에 미치는 영향에 관한 연구)

  • Kim, Chan-Woo;Kim, Seong-Soo
    • Culinary science and hospitality research
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    • v.22 no.5
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    • pp.82-94
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    • 2016
  • This study on CRM oftKorean restaurant guests to test the emotional response and behavioral intention. Three kinds of variables(service quality, information quality, system quality) from Korean restaurant guests were set to test the CRM. Results of the multiple regression analysis revealed a positive significant relationship with respect to quality of service, quality information, and quality system with all customer emtional reaction. Second, the results also found that the three independent variables of quality of service (${\beta}=.104$, P<.01), information quality (${\beta}=.215$, P<.001), and system quality (${\beta}=.682$, P<001) had a significant positive effect on the dependent variable for customer behavior (+). Third, CRM quality of service, quality information, and quality of the restaurant system are shown to influence the behavior and it also showed that both the part-mediated effects.

Proposal of Korean Quality Management in the 4th Industrial Revolution (4차산업혁명시대의 한국품질경영 제안)

  • Ree, Sangbok
    • Journal of Korean Society for Quality Management
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    • v.45 no.4
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    • pp.739-760
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    • 2017
  • Purpose: This paper proposes Korean Quality Management that is appropriate for the 4th Industrial Revolution era. Methods: The author reviewed Quality, TQC, CWQC, and TQM. In addition, the author surveyed the actual condition of quality with a particular focus on Korean SMEs. Several research papers were examined and the author proposed Korean Quality Management for the Korean industrial environment. Results: The author identified and outlined the definition, purpose, system and characteristics of Korean Quality Management specifically tailored to the Korean industrial environment. Conclusion: There is still work to demonstrate the effectiveness of applying Korean Quality Management to Korean SMEs. It is expected that continuous improvement of Korean Quality Management will help quality competitiveness in Korean SMEs.

A Study on the development of quality information systemfor the improvement of product reliability of the auto part supplier (자동차 부품업체의 제품 신뢰성 향상을 위한 품질정보시스템 구축에 관한 연구)

  • Lee, Hee-Nahm;Park, Je-Won
    • Journal of the Korea Safety Management & Science
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    • v.12 no.3
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    • pp.231-235
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    • 2010
  • Recently, according to the total quality management environment, the necessity of the systematic administration about the quality information is gradually enlarged as to vehicle related company. Accordingly, related companies require the operation of the information management system matched with the quality administration task level. And through the storage and share of the efficient quality information, they try to solve the customer claim about the quality and prevent the quality problem recurrence of product. This research suggests the standard business process of the auto part supplier for the efficient management of the quality information and the quick correspondence of the quality problem. In addition, by building and managing the quality information management system will be able to expect the more efficient quality management and the product reliability insurance.

The Effects of Perceived Quality toward User Performance and Corporate Performance in Production Information Systems (생산정보시스템에 대한 품질인식이 사용자 성과와 기업성과에 미치는 영향)

  • Jung, Chul-Ho
    • Journal of Digital Convergence
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    • v.10 no.8
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    • pp.45-52
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    • 2012
  • The purpose of this study is to investigate the perceived quality toward user performance and corporate performance in production information systems. For this purpose, a research model and hypotheses are developed based on the relevant literature reviews. Data have been collected from 132 enterprises which have implemented production information systems, and the research hypotheses were tested by covariance structural model analysis. The results of this empirical study are summarized as follows. First, production information quality and support service quality are confirmed to have a positive effect on user's satisfaction, however, I found no evidence of a statistically significant relationship between system quality and user's satisfaction. Second, all of three quality factors which are production information quality, system quality, and support service quality have positive influence on system usage. Third, user's satisfaction has positive influence on system usage, and both of user's satisfaction and system usage have positive influence on performance improvement. Based on these findings, this study suggested the implications, as well as limitations and further research directions.

A Study on the System Readiness Assessment Procedure Development through a case study in Defense R&D Programs (국방연구개발 사례 연구를 통한 통합성숙도평가 절차 연구)

  • Woo, Soon;Lee, Jong Ho;Lim, Jae Sung
    • Journal of Korean Society for Quality Management
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    • v.42 no.1
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    • pp.111-127
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    • 2014
  • Purpose: Simple part or equipment is necessary TRA(Technology Readiness Assessment) or MRA(Manufacturing Readiness Assessment). But sole maturity like TRA, MRA has limit complex systems or SoS(System of System). Especially complex weapon system need from the System Maturity Point of view. This research shows necessity of SRA(System Readiness Assessment). Methods: In case of complex systems, it is essential to SRA(System Readiness Assessment). For the purpose of calculating SRL(System Readiness Level), TRL and IRL must be calculated. And then SRL can obtain know from equation of TRL and IRL. To prove SRA effectiveness, it is calculated SRL of JTDLS(Joint Tactical DataLink System) programs. Results: SRA procedure is proposed and case study shows as examples of JTDLS programs. Although result of TRA is TRL6, result of SRA is not 0.6. From this research, we can know necessity of SRA. Especially complex systems or SoS(System of System) is essential to SRA. Conclusion: SRA(System Readiness Assessment) is required to overcome limitation of sole maturity and to achieve a successful acquisition of high quality weapon system. This research intended to suggest SRA procedure and case study in complex defense system.

A Study on the Effect of Information Quality on the usage of ERP system (정보 품질이 ERP시스템 활용에 미치는 영향에 관한 연구)

  • Jang, Myung-Bok;Jeong, Han-Yeol
    • Journal of the Korea Society of Computer and Information
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    • v.12 no.6
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    • pp.279-286
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    • 2007
  • The competitiveness of a corporate has always been an endeavor factor in the field of Business Management and with introduction of computer, various system; Decision Support System. Executive Information System. Management Information System has dramatically improved the competitiveness. According to the environmental change, organizational complexity. rapid information technology development. it is accelerated to introduce the Enterprise Resource Planning(ERP) System. ERP System is considered as an important tool for management innovation. Korean enterprises have been adopting ERP to reinforce competitive power and to realize global standardization in recent years. This study on the performance of ERP Systems is designed to take a look at the importance, outcome factors of information system, the quality measurement of the information system, and breaking the quality of the information system into system quality, information quality.

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