• 품질경영학회지
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• 제30권2호
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• pp.1-10
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• 2002

A performance evaluation model of an R&D module in the quality management system for M Company Is constructed using QFD. The company produces telecommunication devices and employs the performance evaluation model based on ISO 9000 family. However, the model has some problems, one of them is that all check items are regarded as equally important Customer requirements are gathered from internal customers and QFD is utilized to obtain weights for each check item.

• 대한안전경영과학회지
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• 제3권1호
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• pp.107-116
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• 2001

ISO 9000 has brought about significant positive effects to the quality management system and quality improvement. This paper develops effective and flexible ISO 9000 quality system based on telecommunication manufactured goods with CSU(Channel Service Unit), ADSL(Asymmetric Digital Subscriber Line), Fiber Optic Multiplexer, HDSL(High-bit-rate Digital Subscriber Line), FDSU(Flexible Data Service Unit), 73 DSU(Digital Service Unit). The case studies of venture telecommunication corporation in establishing ISO 9000 qualify system are also discussed.

• 산업경영시스템학회지
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• 제39권1호
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• pp.37-46
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• 2016

Quality has been a key issue to manufacturers. Many distinguished scholars have defined quality with profound insight. Korean firms struggle to make better products to fulfil requirements and satisfy customers. Korean industries have implemented quality management from Japan in early 70s. Statistical quality control, QCC (Quality Control Circle), and total quality management have also been introduced in succession. Chief executive officers, managers, and field employees have been aware of the importance of quality since then. This quality movement force workers to improve quality. They have to maintain the quality of products and compete with foreign products. Korean industries were able to compete with foreign industries in price. However, Korean firms now have to compete in quality as well as price. ISO (International Organization for Standardization) was established and industries around world have started to implement standardized systems depending on their need. ISO 9000 has continuously been revised and firms around world started to register a ISO 9000 certificate. Today's quality competitiveness gets more deeply involved. KSA (Korean Standard Association) have launched QCAS (Quality Competitiveness Assessment System) since 1997. Up until now recent status of QCAS have been reported but the characteristics of QCAS results have not been analyzed. In this article we examine the QCAS results of 41 firms in 2014. QCAS consisted of 13 subsections : strategy and management system, organization culture and development of human resource, information management, quality system, customer satisfaction, management achievement, TPM, logistics, product development and technology, PL, QCC, SQC/SPC, and reliability. We performed one way ANOVA to discover the difference among the levels of firm size, business type, and quality hall of fame using the total scores of 13 subsections resulted from QCAS. We also analyzed the scores of 13 individual subsections of QCAS to see if there is any differences based on firm size and business type. We interpret the results and implication of analysis and finally draw a conclusion.

• Asia pacific journal of information systems
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• 제26권3호
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• pp.393-426
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• 2016

The qualities of the technological artifact of online shopping websites and the overall support delivered by the service provider through the website are generally agreed to be crucial elements in creating customer satisfaction and loyalty. However, a lack of consensus exists on how those qualities are related to each other, what they consist of, and how they can be conceptualized. Based on relevant literature and using a servicescape framework as a theoretical lens, we divide online shopping website qualities into information and system qualities and argue that both factors affect service quality. We conceptualize each of the three types of quality as a second-order formative construct comprising its most salient quality dimensions: information quality consisting of reliability, understandability, currency, and relevance; system quality consisting of usability, availability, and responsiveness; and service quality consisting of efficiency and fulfillment. Our model of how information, system, and service qualities are related to one another and to customer satisfaction and loyalty is then tested empirically with a data set of 570 online shopping customers. Our integrated model reconciles the seemingly contradictory conceptualizations of previous researchers and provides an effective way to create customer satisfaction and loyalty.

• 한국산학기술학회논문지
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• 제9권1호
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• pp.195-201
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• 2008

급변하는 기업의 생산 환경 속에서 기업들은 생존을 위한 품질 관리 전략을 도입하고 있다. 특히 LCD 산업의 경우, 잦은 경기 사이클 변화로 인한 투자위축, 제3의 경쟁자 출현으로 인해 어느 때보다도 경쟁우위 확보가 필요하다. 이런 상황을 극복하기 위한 방법 중에서 품질 코스트 시스템을 자사에 맞게 적용해야 하지만 LCD 산업의 경우 품질 코스트 시스템을 적극적으로 도입 및 활용하는 기업은 매우 적다. 따라서 본 연구에서는 주요 LCD 기업의 품질 코스트 시스템의 성공적 활용 요인을 분석 하였다. 분석 요인에 대하여 가중치 분석을 통해 중요도를 측정하고, 중요도 순위에 의해 LCD 산업에서 품질 코스트 시스템을 활용 및 효과를 극대화 할 수 있는 방안을 제시하였다.

• 센서학회지
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• 제24권5호
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• pp.331-341
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• 2015

In this paper, real-time water quality monitoring system of small water supply facilities based on IEEE 802.15.4e-2012 DSME MAC and IEEE 802.15.4g-2012 PHY standard is presented, which is capable to acquire for highly reliable water quality information in the wide outdoor areas for effective water quality management of small water quality facilities is distributed in the long distance and remote areas. Previously, Long distance transmission is difficult in most water quality sensor module is using RS-485 protocol. But with this system, even in harsh outdoor environment, it is possible to establish a radio wave sensor in a wide area network, and not only water quality sensor shall be connected to the wireless system, but also wireless integrated management system shall provide more effective way of management of the numerous small water supply facilities spread throughout the community, so that the administrator can remotely monitor the data of water turbidity, pH, residual chlorine in the water-supply, water-level, and generate alarm to cope with risks. The management of small water facilities is done by residents will be very effective to notice water quality information of small water facilities to residents.

• 한국콘텐츠학회논문지
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• 제13권6호
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• pp.438-449
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• 2013

본 연구는 병원에서 근무하는 간호사들을 대상으로 개인적, 조직적, 시스템 요인이 간호사들의 병원정보시스템 만족도에 미치는 영향을 분석하고 병원정보시스템 성과를 평가함으로써 사용자가 제공된 정보의 활용도를 높이고, 업무의 효율성과 시스템 만족에 보다 나은 방안을 제시하는데 목적이 있다. 위계적 회귀분석결과, 시스템 요인 중에서는 시스템품질, 정보품질, 서비스품질 요인이 병원정보시스템 성과인 사용자 만족도에 높은 영향을 주는 것으로 나타났다. 그러나 개인적인 요인인 컴퓨터 자기효능감, IT혁신성, IT활용능력은 유의한 영향을 미치지 않았으며, 조직적 요인에서의 최고경영층의 지원과 관리자의 관여도 역시 유의한 영향을 미치지 않는 것으로 나타났다.

• 한국물환경학회지
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• 제35권6호
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• pp.520-538
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• 2019

In this study, it was proposed that a method of setting the target water quality for TOC using the watershed model and the load duration curves to manage non-biodegradable organics in the total water load management system. To simulate runoff and water quality of the watershed, the HSPF model is used which is appropriate for urban and rural areas. Additionally, the load duration curve is used to reflect the variable water quality correlated with various river flow rates in preparing the TMDL plans in the U.S. First, the model was constructed by inputting the loads calculated from the pollutant sources in 2015. After the calibration and verification process, the water quality by flow conditions was analyzed from the BOD and TOC simulation results. When the BOD achieved the target water quality by inputting the target year loads for 2020, the median and average values of TOC were proposed for the target water quality. The provisional method of TOC target water quality for the management of non-biodegradable organics, which is one of the challenges of the total water load management system, was considered. In the future, it is expected to be used as basic data for the conversion of BOD into TOC in the total water load management system.

• 한국물환경학회지
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• 제23권5호
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• pp.697-704
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• 2007

This study proposes an integrated technique of Genetic Algorishim (GA) and Geographic Information System (GIS) for designing the water quality monitoring networks. To develop solution scheme of the integrated system, fitness functions are defined by the linear combination of five criteria which stand for the operation objectives of water quality monitoring stations. The criteria include representativeness of a river system, compliance with water quality standards, supervision of water use, surveillance of pollution sources and examination of water quality changes. The fitness level is obtained through calculations of the fitness functions and input data from GIS. To find the most appropriate parameters for the problems, the sensitivity analysis is performed for four parameters such as number of generations, population sizes, probability of crossover, and probability of mutation. Using the parameters resulted from the sensitivity analysis, the developed system proposed 110 water quality monitoring stations in the Nakdong River. This study demonstrates that the integrated technique of GA and GIS can be utilized as a decision supporting tool in optimized design for a water quality monitoring network.

• 품질경영학회지
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• 제45권3호
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• pp.327-333
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• 2017

Purpose: The purpose of this study is to research to protect to loss of chrome-plating of small arms barrel on high temperature in order to extend its life expectency. Methods: The reason why chrome-plating dropped out is main material is weak from heat. Therfore, to make barrel of small arms have higher heat-resistant property, nitriding for barrel before chrome-plating is needed and test of that barrel was handled to improve it. Results: Nitriding before chrome-plating is useful to protect to chrome-plating loss on high temperature. Conclusion: To protect loss of chome-plating of small arms barrel during on firing, pre-nitriding on barrel is effective finally it leads to extend to barrel's life expectency.