• Title/Summary/Keyword: Purchase Information

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The Effect of UCC Information Trait on Purchase Intention: The Mediation Consumer Satisfaction and Trust (UCC 정보특성이 구매의도에 미치는 영향 -소비자 만족 및 신뢰를 매개로 하여-)

  • Park, No Hyun;Chun, Tae Yoo
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.8 no.2
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    • pp.161-175
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    • 2012
  • The purpose of this study is to investigate the relationships among UCC information traits, consumer satisfaction, consumer trust, and intention of purchase. The data was collected 297 customers and analyzed using SPSS ver. 14.0. The results of this study are as follows: First, informativeness, playfulness, reliability, and usefulness of UCC information traits had significantly positive effect on consumer satisfaction. Second, informativeness, reliability, usefulness, and interactivity of UCC information traits had significantly positive effect on consumer trust. Third, consumer satisfaction and consumer trust had significantly positive effect on purchase intention. According to the results, UCC information traits are commonly important feature throughout customer satisfaction and trust. And customer satisfaction and trust are important factors on purchase intention.

A study on apparel purchaser's information search and purchase channel choice in a multichannel retailing environment (다채널 유통환경에서 의류제품 구매자들의 정보원이용과 구매채널 선택)

  • Chae, Jin Mie
    • Journal of the Korea Fashion and Costume Design Association
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    • v.22 no.2
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    • pp.1-18
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    • 2020
  • The purpose of this study is to investigate the consumers' characteristics in terms of information source usage and purchase channel choice focusing on apparel purchasers in the multichannel retailing environment. The specific research objects are as follows: analyzing consumer's information source usage and purchase channel choice when buying their own clothing, examining the differences of consumers' characteristics according to the groups who are classified by their information source usages, and examining the differences of consumers' characteristics according to the purchase channel choice. The data was collected from adults over 20 years of age who had bought their own clothing within the last year. The questionnaire was carried out during September 2019, using a professional internet research panel, and 490 useful data sets were analyzed by utilizing descriptive statistics, factor analysis, reliability analysis, chi-squared test, ANOVA and a Duncan-test using SPSS 21.0. The findings showed that there were also significant differences of consumers' characteristics which included age, gender, monthly clothing expenditure, purchase price, shopping value and perceived risk according to the consumer's information source usage and their purchase channel choice.

The Influences of Internet WOM(word Of Mouth) Information Valence and Contents to WOM Effects - Focus on Cell Phon Purchasing for Student via Online WOM - (온라인 구전의 정보방향과 평가내용이 구전효과에 미치는 영향 - 대학생의 휴대폰 구매 관련 온라인 구전을 중심으로 -)

  • Kim, Chang-Ho
    • International Commerce and Information Review
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    • v.8 no.4
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    • pp.23-41
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    • 2006
  • The present paper aims to examine the Influences of on line word of mouth(WOM) information valence and information contents to the information searcher. Specially, to examine the interaction effect it's two variables. For that purpose, we categorize WOM information valence into two subcategories; positive and negative, and WOM content into two subcategories; objective evaluation and subjective evaluation. We conducted experimentation design 2*2 and subjects are asked to their attitude and purchase intention after they are exposed each of four different types of WOM information. The result can be summarized as follow; First, the negative WOM has stronger effect on consumer's attitude and purchase intention than positive. Second, factual WOM has stronger effect on consumer's attitude and purchase intention than subject. Finally, when consumer face negative WOM, subjective WOM has more effect on consumer's attitude and purchase intention than factual. On the contrary, when consumer face positive WOM, factual WOM has more effect on consumer's attitude and purchase intention than subject. In conclusion, the korean Foreign Trade Act and other relative acts should be revised, and both educational services and health services should be contained within the definition of "the international trade" for the governmental benefits of supporting the services exportation.

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Influences of Consumer Perceived Risks and Valence of Word of Mouth Information on Purchase Intention in Social Commerce (소셜 커머스의 소비자 지각된 위험과 구전 방향성이 구매의도에 미치는 영향)

  • Shim, E Seok;Rhee, Hyong Jae
    • Journal of Information Technology Services
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    • v.12 no.3
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    • pp.73-93
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    • 2013
  • This paper is a research on perceived risk of social commerce which has influence on purchase intention. This study uses a 3-dimension concept of perceived risk and then, deals with influencing a purchase intention. In addition, to search other influential variable to purchase intention, this study adds a variable with expected moderating effect. This study proposes several hypothesis and processes an experiment to test and attest these hypothesis. This study attempts to analyze the effect that perceived risk in social commerce has on purchase intention. By the results of data analysis, all dimensions of perceived risk are found to have significant negative effects on purchase intention. In addition, this study proves moderating roles of valence of WOM Information on purchase intention. Additional managerial implications are also discussed.

The Effect of Quality Factors of Overseas Direct Purchase on Perceived Value and Purchase Intention: The Moderating Effect of Price Sensitivity

  • Jung, Ji-Hee;Shin, Jae-Ik
    • Journal of the Korea Society of Computer and Information
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    • v.26 no.3
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    • pp.173-180
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    • 2021
  • In this study, variables were constructed based on previous studies to examine the effects of overseas direct purchase quality factors(information quality, system quality, and service quality), perceived value, and purchase intention. In addition, differences between groups were examined through the moderating effect of price sensitivity. A survey was conducted on overseas direct purchase users, and 178 questionnaires were used for empirical analysis. The collected data was analyzed by SPSS 25.0 and AMOS 21.0. The results are as follows: First, it was found that the quality factors of overseas direct purchase had a positive effect on perceived value. Second, it was found that the quality factors of overseas direct purchase had a positive effect on purchase intention. Third, as a result of testing the moderating effect of price sensitivity in the relationship between the quality factors of overseas direct purchase, perceived value, and purchase intention, there was no difference between groups. In conclusion, the implications and limitations of this study are presented.

A Qualitative Study on Risk Reduction Behaviors in Purchase Process of the Counterfeit of Fashion Luxury Brands - Focused on Risk Reduction Behaviors on Psychological Risk Perceptions -

  • Kim, Il
    • Journal of Fashion Business
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    • v.9 no.3
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    • pp.22-36
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    • 2005
  • This research is to classify psychological risk perceptions in purchases process at counterfeit at fashion luxury brands, into a risk perception on purchase activity itself and a risk perception on the post-purchase situation, and to analyze types and characteristics at risk reduction behaviors to reduce each risk perception. In this research a qualitative method was employed, and research-related data were collected and analyzed through in-depth interviews. Results were shown that risk reduction behaviors at psychological risk perception on purchase activity itself included rationalization of purchase, accompanied purchase, reduction and discontinuance of purchase, and that risk reduction behaviors of psychological risk perception on the post-purchase situation included information search, establishment of selection criteria, establishment of marginal limit, selective purchase, planned and compared purchase, and reduction and discontinuance of purchase. Previous researches suggested brand loyalty, selection of famous brands, utilization of information agents by marketers, pre-purchase usage and guaranteed purchase, but these risk reduction methods were not utilized, this probably being interpreted as a result of characteristics of counterfeit. In addition, risk reduction behavior of one type tended to reduce risk perception of several other types, and risk reduction behaviors of various types were utilized to reduce a certain type's risk perception. Not only types of risk perception but also levels of risk perception appeared to have exerted influence to risk reduction behaviors.

The study about apparel shopping behavior types of internet shopper (인터넷 쇼핑몰 이용자의 의류상품 쇼핑행동 유형 연구)

  • 김선숙;이은영
    • Journal of the Korean Society of Clothing and Textiles
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    • v.27 no.9_10
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    • pp.1036-1047
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    • 2003
  • This study was carried out in the purpose of proposing internet marketing strategy which can make conversion rate higher through analysis of internet shopping behavior types. This study was executed in two stages; qualitative study, quantitative study. In the qualitative study, internet shopping behavior types were investigated through the In-depth interview and direct observation, and then in the quantitative study, differences of internet shopping behavior types according to consumer characteristics, product properties and shopping-mall types were examined. For qualitative study, 30 samples by focus sampling were inquired and for quantitative study, 334 data were collected through web survey. The results of this study are as follows: First, 7 Internet shopping behavior types of apparel were found through the qualitative study: cautious purchase by price comparison, searching purchase, special low price purchase, impulse purchase, prepurchase deliberation, information accumulation, recreation-oriented. Second, in relation to consumer characteristics, consumers that have many internet purchase experiences showed goal-directed behavior more and female did more special low price purchase behavior and impulse purchase behavior than male. Third, according to product properties, high price product led more cautious purchase by price comparison & prepurchase deliberation behavior and fashionable product led more information-searching behavior. In the case of low price and fashionable products, impulse purchase behaviors were showed more. Forth, according to Internet shopping mall types, category killer shopping mall visitors showed information search behavior, recreation-oriented behavior more.

An Analysis of the Residential Satisfaction after Purchasing House Influenced by Information Search and Expectancy Nonconformity (주택구매 후 주거만족도 분석 - 정보탐색과 기대불일치를 중심으로 -)

  • 고경필;심미영
    • Journal of the Korean Home Economics Association
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    • v.38 no.9
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    • pp.131-142
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    • 2000
  • This paper is made an analysis as to how much influence is affected to the residential satisfaction by information search and expectancy conformity/nonconformity. The above mentioned analysis results in that information search and expectancy conformity/nonconformity appear to be influential factors to explain the residential satisfaction after purchase. Especially, the more the expectancy of pre-purchase and the performance of post-purchase equal, the higher the residential satisfaction. In addition, even if a slight difference emerges in the domain of the residential satisfaction, it appears that the more information search is conducted, the higher the residential satisfaction and information from salesman or reference group affect on the expectancy conformity/nonconformity. When purchasing housing, to search more information shows that the expectancy of pre-purchase gets close to the performance of the post-purchase, that is to say, to the positive residential satisfaction.

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The cosmetic buying behavior of women in their 20s - Focused on differences by cosmetic involvement - (20대 여성의 화장품 구매행동에 관한 연구 - 화장품 관여도에 따른 차이를 중심으로 -)

  • Park, Kwanghee;Choi, Mi-Hwa
    • The Research Journal of the Costume Culture
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    • v.27 no.6
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    • pp.569-581
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    • 2019
  • This study investigated differences in cosmetic buying behavior and personal characteristics between cosmetic involvement groups. Cosmetics buying behavior refers to reason for using cosmetics, use of information sources, selection criteria, place of purchase, use/non-use of cosmetics, purchase propensity, purchase frequency, purchase amount, and satisfaction with cosmetics. Personal characteristic contains pursuing image, age, residence area, job, and average household monthly income. Data was collected from 5-10 December 2016, from 308 females in their 20s using an internet survey. The analysis included descriptive statistics, t-tests, Mann-Whitney U tests, and chi-square tests. The respondents were divided into two groups (a high cosmetic involvement group and a low cosmetic involvement group) according to the degree of cosmetic involvement. The results of t-tests revealed significant differences between groups in terms of reasons for using cosmetics, use of information sources, selection criteria, purchase frequency, place of purchase, use/non-use of cosmetics, and satisfaction with cosmetics. The results of Mann-Whitney U tests highlighted a significant difference in purchase frequency between both groups. The results of chi-square tests indicated significant differences in purchase frequency, purchase amount, pursuing image, and average household monthly income. However, no significant differences were evident in terms of purchase propensity, age, job, and area of residence between groups.

Types of Home Meal Replacement and Determinants of Consumption in South Korea

  • Ahn, Kyeong Ah;Choe, Young Chan;Cho, Hye Bin
    • Agribusiness and Information Management
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    • v.6 no.2
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    • pp.1-12
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    • 2014
  • HMR is a home-style food product designed for convenience and cooked outside the home leaving out cumbersome cooking process and consumed at home. The present paper aims to find out factors that influence the consumption of HMR by analyzing data on food consumption during the 3 years between December 2010 and November 2013. Following the classification of Costa et al. (2001), this study categorized HMR products as 3 types as follows: C1 (ready to eat), C2 (ready to heat) and C3 (ready to cook), and examined factors affecting purchase rate and per capita purchase price for each type of HMR product. The results of our analysis show that only the purchase rate of C3 products was influenced by whether the purchaser was housewife with job or not. For those who do not live together with parents, per capita purchase price for HMR was high; and the more they ate out, the higher the purchase rate of HMR was.