• Journal of the Korean Society for Library and Information Science
• /
• v.50 no.4
• /
• pp.253-281
• /
• 2016

The purpose of this study was to measure Korean public library directors' current levels of the competency components which were suggested in a leadership competency model and to analyze the effects of several variables on the competency components. Survey to total librarians and directors of public libraries which are affiliated to Seoul Metropolitan Government and statistical hypothesis testing like t-testing and one-way ANOVA were used for this study. As a result, the current levels of 19 competency components of Korean public library directors and the effects of seven variables; sex, major, librarian certification, academic ability, years worked (as a librarian, as a public library librarian, as a public library director, as a librarian at a present library), the size of a library and measuring group were presented and analyzed, which can be used as the criteria for improvement of the leadership competencies of Korean public library directors.

• Journal of Korean Library and Information Science Society
• /
• v.35 no.3
• /
• pp.23-40
• /
• 2004

The purpose of this paper is to overview the administrative system and legislation of Russia's libraries with priority given to public library. After the breakup of the Soviet Union in 1991, Russia began to set up a new political, legal, and economic system. Russia has about 51,000 public libraries. Most towns and large villages have a public library As a rule, public libraries are unified in centralized systems coincident in their location with administrative regions. The great majority of public libraries are part of a network subordinated to the Ministry of Culture of the Russian Federation. Library legislation is an important guarantee of the success of library service. Two definitive federal laws were enacted in 1994, Library Law and Legal Deposit Copy Law. In 2001, the Russian Library Association adopted the Model Standard for Public Library. It has a recommendatory character and it is addressed to both librarians and local authorities.

• Journal of the Korean Society for Library and Information Science
• /
• v.42 no.1
• /
• pp.9-32
• /
• 2008

This paper is a preliminary study to develop the standard job model for strengthening children services in Korean public libraries. To do so, the researchers reviewed and analysed the current status, features, and job of children's services of sample public libraries in the United States, United Kingdom, Japan, and Korea. As a result. library management, development and preservation of childrens' materials, technical services and database management, public services, program services related to book and reading, cooperation activities with the relevant agencies and facilities revealed as a key job of children's librarian. Based on these results, subsequent research will be to develop a standard job model for children's services of public library in Korea.

• Journal of the Korean Society for Library and Information Science
• /
• v.38 no.1
• /
• pp.51-75
• /
• 2004

The purpose of this study is to analyze the performance of contracting out public libraries. in order to contribute to the promotion of their effective operation in Korea. Three public libraries which are currently operated by 'contracting out' are selected to be reviewed for this study. Their performance are analyzed by means of literature search, questionnaires, and on-the-spot-survey. Investigated in detail are the following issues: First, the need for and background of 'contracting out' public library services, and their present state in Korea: Second. the pros and cons of 'contracting out' public library services; Third, the outcomes of public library services which have been currently contracted out. Finally, based on the aforementioned findings, a future model of 'contracting out' public library services is proposed, Also suggested are the strategies for furthering the effective management of public libraries.

• Journal of the Korean Society for Library and Information Science
• /
• v.56 no.3
• /
• pp.181-211
• /
• 2022

This study designed the research model to identify whether the characteristics of cultural programs of public libraries and middle-aged people's experience of the programs impact on their life satisfaction. To verify our model, we conducted our survey to random middle-aged users of five public libraries in Gyeonggi-do and nine public libraries in Seoul, and 246 valid samples are used. Our analysis showed that the characteristics of cultural programs and middle aged people's experience of the programs affect their perception of cultural programs, and the regional perception of public libraries had a significant effect on fulfilling personal needs for life satisfaction. Our analysis also showed the change in values of public libraries that spread to the realm of daily life. This study is meaningful in suggesting directions for national and local public library policies and public library cultural programs.

• International Journal of Knowledge Content Development & Technology
• /
• v.12 no.2
• /
• pp.57-75
• /
• 2022

Currently, it is not easy for most domestic public libraries to collect and provide reliable health information services on their own. Health information is distributed or professional, making it inconvenient for users to use. Based on the implications derived from the case study, the Library Health Information Integration Service Model was proposed as a specialized information service. The model consists of a composition shared by librarians, health and medical experts, and users, focusing on library websites that provide integrated health information integration services, and has the following features. First, it provides health and medical information on a specialized subject. Second, it provides integrated health and medical information services provided in various ways. Third, librarians and health and medical experts work together to provide information services. Fourth, users can freely use health information integration services online and offline. The model presented in this study means that libraries can play a leading role in health information integration services to increase the utilization rate of public libraries and further contribute to librarians serving as experts in health information services.

• Journal of the Korean Society for information Management
• /
• v.22 no.4 s.58
• /
• pp.61-78
• /
• 2005

This study investigates the influences of the service qualify of public libraries, including printed publications, internet and electronic materials, culture programs and. service, library environment and facilities, and library staff, on the general satisfaction of the users, complaining intentions, and loyalty including reuse intentions. It develops a library user satisfaction model and testifies it through path analysis using questionnaires from 443 public library users in Daegu Metropolitan City area. This study shows that service qualities of printed publications, culture programs and service, library environment and facilities, and library staff Influence significantly on the general satisfaction of the users, and that service quality of library environment and facilities is the major variable which influences satisfaction and loyalty of the public library.

• Journal of Korean Library and Information Science Society
• /
• v.37 no.3
• /
• pp.193-208
• /
• 2006

The customer satisfaction. which is close with the loyalty, rate of disconnection and re-purchase and the new customer creation is important in point of the enterprise performance measurement system. There have been a number of studies that applied different models in other to assess the customer satisfaction of public and non-public area. But the general evaluation models which are existing can't consider the discrimination characteristic of different types of products or services. And these models didn't reflect the quality of the Internet environment of the public library service which appears newly. This study delved into literature of library service and customer satisfaction evaluation and suggest the classification system of public library service and the evaluation model of customer satisfaction for public library.

• Journal of the Korean BIBLIA Society for library and Information Science
• /
• v.31 no.3
• /
• pp.79-99
• /
• 2020

The purpose of this study is to investigate the model of cluster analysis techniques for grouping public libraries and analyze their characteristics. Statistical data of public libraries of the National Library Statistics System were used, and three models of cluster analysis were applied. As a result of the study, cluster analysis was conducted based on the size of public libraries, and it was largely divided into two clusters. The size of the cluster was largely skewed to one side. For grouping based on size, the ward method of hierarchical cluster analysis and the k-means cluster analysis model were suitable. Three suggestions were presented as implications of the grouping method of public libraries. First, it is necessary to collect library service-related data in addition to statistical data. Second, an analysis model suitable for the data set to be analyzed must be applied. Third, it is necessary to study the possibility of using cluster analysis techniques in various fields other than library grouping.

• Journal of the Korean Society for Library and Information Science
• /
• v.58 no.2
• /
• pp.289-316
• /
• 2024

This study aimed to develop and validate a research model to investigate how the service quality of public libraries, where a 3-dimensional service quality model was applied, impacts user satisfaction and loyalty. We collected 353 valid responses through a survey targeting public library users across 21 locations, considering various regional and library-specific characteristics. Our analysis revealed that physical environment quality (PQ), interaction quality (IQ), and outcome quality (OQ) of service quality influence user satisfaction (US). Additionally, outcome quality (OQ) of service quality impacts user loyalty (UL), and user satisfaction (US) affects user loyalty (UL). We also found that quality improvement is a leading factor for user satisfaction, user satisfaction is the primary factor of user loyalty, and the perception of service quality directly and indirectly affects user satisfaction and loyalty. We concluded that continuous research should be actively conducted to respond to the evolving needs of public library users.