• Culinary science and hospitality research
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• v.17 no.2
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• pp.35-50
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• 2011

This study aims at conducting an empirical research on customer satisfaction and customer loyalty targeting the customers of public enterprise hotel restaurants in downtown Seoul. It seeks to activate management as a result of customer satisfaction and customer loyalty based on the theoretical background and positive research. The collected data was analyzed in factor, reliability and multiple regression analyses by using the SPSS 12.0 statistical program. As a result of this study, it was shown that product service, employee service, customer management service and facility service all have influenced on customer satisfaction. Finally, the customer satisfaction has an effect on customer loyalty.

• Journal of Korean Public Health Nursing
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• v.18 no.1
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• pp.27-38
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• 2004

The purpose of this study was to improve job satisfaction and welfare of the employees in the long-term mental health care facilities. This study was conducted to examine the job satisfaction of 102 employees in the long-term mental health care facilities. Data were collected through education programmes held in Seoul National Hospital at June, 1. The job satisfaction of employees is $2.60\pm0.40$ in total average score. The job satisfaction in the physical environment item is the highest score, $2.76\pm0.62$. The peer relation item value is the lowest, $2.00\pm0.45$. 2. In the case of consideration of job satisfaction by general characteristics, there was no differences in job satisfaction. According to the job satisfaction by types of licences, by the director's efforts, there was significant differences. Comparing to other employees, the employees who doesn't have any licence were more satisfied. Also the director's efforts was significant variable to improve job satisfaction. 3. The total satisfaction level was influenced by the variables of working condition (0.738), welfare (0.728), allowance(0.714), pride(0.701). The total satisfaction level showed positive correlation of this variables. 2002. The questionnaires included items about general character. facility character. and job satisfaction items of employees. The results of this study were summarized as follows.

• Journal of the Korean Institute of Rural Architecture
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• v.14 no.2
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• pp.19-26
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• 2012

Many university campus facilities are recently remodeled to provide the substantial learning rights of handicapped students to embody the dignity and value as man by many campus authorities. This study aims to identify the interior public spaces between entrances and class rooms for handicapped students of S and D campuses. The summaries of this research are as follows. $\bullet$Since S campus was built long years ago before the related law for the handicapped person enacted, it was thought that the campus master plan to consider handicapped students' activations must be established and the campus educational facilities was remodelled by campus master plan. $\bullet$Since D campus was built lately after the related law for them enacted, it was thought that the officer who is responsible for campus facilities for handicapped students put in order it by repair plan every year. By remodelling every year steadily according to each campus master plan, all handicapped students must be guaranteed the same learning rights as normal men to remove obstacles as the upper mentioned imperfections in using exterior campus facilities.

• Journal of the Korean Geographical Society
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• v.34 no.3
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• pp.247-264
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• 1999

In this study, I investigate how city parks have been created, and what are some characteristics of the location and function of 69 city parks in Tokyo. The city parks in Tokyo have been made in three patterns. The first is planned parks which have been created as a urban facilities considering the scales and types. The second is memorial parks which have been made to memorialize the national monumental event or to preserve natural and cultural resources. The third is public property parks which have been made by occurrence of public vacant land which is resulted from the grant of Royal Garden, restoration of public rented ground, producton of reclaimed land, utilization of dry river bed. The city parks can be classified in five patterns according to distance from CBD and park area. The first is central parks which have historical characteristics strongly. The second is planned parks that are specialized functionally. The third is large scale urban edge parks which are located in the edge of 23-Gu(district) in Tokyo. The fourth is hill parks which have natural characteristics strongly. The fifth is waterside parks that are located along a lake, a pond, a river, or artificial waterside facilities. From this study I have found out that a great effort has been made to activate the utilization of parks for residents in Tokyo, through mnagement goals and ways of parks, composition and chatacteristics of park facility resources, various Events, residents participation in undertaking of parks.

• Journal of Information Technology and Architecture
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• v.9 no.1
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• pp.67-78
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• 2012

Organizations have many physical servers in their departments such as application servers, web servers, database servers, mail servers, and so forth. The problem of server sprawl is common in information system centers of most profit and nonprofit organizations. Server sprawls are characterized by the use of dedicated servers for single applications. This server sprawl causes the problems such as the low resource utilization, the large space consumption, and the high management cost. Server consolidation is crucial to solve these problems by providing savings in hardware, software, maintenance, facility, and labor costs. This paper proposed a method to implement server consolidation for public organizations by the NDMS(National Disaster Management Systems) case study.

• Journal of Korean Society of Rural Planning
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• v.12 no.4 s.33
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• pp.77-82
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• 2006

The objective of public works planning is being converted from economic growth to sustainable development. So, the demand for considering social & ecological influences as well as economic components had been increased in evaluation of public works planning. In evaluation of public works, its components related with benefit and cost in feasibility analysis can be classified to qualitative and qualitative elements. Qualitative elements are evaluated by qualitative methods which can manage various items, be commonly applied nationwide, and consider elements that can be calculated numerically such as environments, willingness, etc. In this study, using the concept of 'Information measure', a method to design planning of rural works is proposed. 'Information benefit model' for rural works can evaluate present plan in the side of provider's and demander's 'benefit'. And, optimizing method of rural works by 'Information benefit' can simulate present state and optimize the site and route of rural works.

• Journal of Digital Convergence
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• v.17 no.9
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• pp.383-389
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• 2019

The purpose of this study was to investigate the information display at Yong In University through the use of field observations and surveys to improve the facility that adheres to the user's comfort and accessibility. The study has found that the arrangement of importance of subjects that are more relevant to the intended audience and the placement of the information kiosk at places where people would stay for longer durations have higher chances of absorbing the information provided in the kiosk. Though the study has been investigated in a limited setting of Yong In University, the broader implications of this study can be extend to public spaces that also provide information kiosks.

• Journal of the Korean Institute of Landscape Architecture
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• v.39 no.5
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• pp.76-90
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• 2011

As most landscape drawings tend to be recorded in electronic format, the need for layer standards is growing. While the categorization system of planting drawings has been progressing, landscape facility drawings are being delayed. So, the purpose of this study was to establish the categorization system of computerized landscape facility drawing documents. In the beginning of this study, it found that the layer categorization system of "The Standards of Construction CALS/EC computerized drawings v1. 1" and "The submit instructions of electronic design documents" are not suitable for the landscape facility drawings. 1,154 drawings drawn by 10 landscape architect offices were used to analyze the current layer categorization status. As a result, it found that "The Standards of Construction CALS/EC computerized drawings v1. 1" were not introduced in landscape facility drawings and 46% of layers were produced indefinitely. The new layer categorization system consisting of 15 facility items was drawn by applying the ISO construction information categorization system. The new layer categorization system is set on the basis of the legal code, landscape design standards, and design guidelines of public institutions. This new layer categorization system is expected to propagate at the landscape architect offices in the early.

• Journal of the Korea Organic Resources Recycling Association
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• v.8 no.4
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• pp.67-77
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• 2000

For successful privatization of environmental facility, a sound environmental policy is required to satisfy social motivation and economic. The primary purpose of environmental facility is not profit, but to supply a good quality service, an efficient management tool is needed to run the facility. In foreign countries, the privatization policy was originally based on the principle of complete competition achieving economic effiency. There were efficient cooperation and division of labor between civillian and public sector. First of all, the local government had independant budget. But, we found that the environmental facility have two important problems, the first is low effiency of operation and the second is comsumed to government finances as a homemade rate 50% in the technic application For a successful privatization of the environmental facility, The law of private capital introduction should be amended to promote fund raising. There are some other strategies ; overcoming of Nimbyism, research development of the privatization, field trip to the successful foreign environmental facilities. To support an efficient privatization policy, the environmental budget should be managed by cost-benefit analysis.

• Korean Journal of Environment and Ecology
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• v.24 no.2
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• pp.101-107
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• 2010

This study was carried out to provide basic data for efficient park management by analysing visitors' satisfaction factors and estimated regression model through questionnaire survey method at Taeanhaean National Park in Korea. Performance(satisfaction) variables as 'touting', 'illegal merchant', 'noise', 'indiscreet use' and 'collection of natural plants or animals', and Importance variables as 'littering problem', 'water pollution act', 'careless cooking' and 'exorbitant pay' were relatively high score. It was clarified that the 'souvenir & special product', 'lack of use program' 'lack of public facility', 'lack of information facility', and 'lack of commercial facility' were 'concentrate here' ones by the Importance-Performance analysis. 'Facility management', 'Use management' and 'Resource management' factors were found out by Factor Analysis and the 'Facility management' was the biggest factor accounting for 32.6% of all. In the estimated model by Multiple Regression Analysis, 'lack of employee's guidance or kindness', 'lack of convenience facility', 'noise', 'lack of facilities to stay' and 'charge of user fee, parking fee' were the variables to impact visitors' satisfaction and to need concentrated management. These results were unique characteristics of marine national park and then the different management strategy and policy from mountain national park were necessary.