• Journal of Information Processing Systems
• /
• v.16 no.2
• /
• pp.246-260
• /
• 2020

IT Service Management (ITSM) achieves consolidated management for the IT services supporting the acquisition system, and no outside connections can be established with such ITSM. Issues pertaining to the D2B can be addressed to System Q&A or a Call Center for problem-solving. In other words, internal staff can take the necessary measures for problems by directly connecting with ITSM. Currently, diverse innovative technologies are being used in electronics and ubiquitous computing environments. This allows us to create a better world by providing the backbone for remarkable development in our human society in the fields of electronics, devices, computer science, and engineering. Following the expansion of IT services in the military acquisition sector such as Defense Electronic Procurement, military export/import support system, etc., customers' dependence on IT for conducting business with the military or related companies is increasing, including the military's dependence on the same technology for services to the public. Nonetheless, issues pertaining to the simplified/integrated management of complex IT service management systems, including slow system recovery, lack of integrated customer service window, and insufficient information sharing, have become the priority problems that IT managers are required to solve. Therefore, this study conducted research on the integrated management of IT services provided by Korea's national defense acquisition system, which was developed based on the existing system IT Infrastructure Library (ITIL) v2, and investigated the level of satisfaction with services with focus on ensuring that it can be used for understanding the necessity of the system and its advancement in the future.

• Journal of Agricultural Extension & Community Development
• /
• v.22 no.2
• /
• pp.221-232
• /
• 2015

In Uganda, the National Agricultural Advisory Service (NAADS) is responsible for agricultural advisory and extension services of the country. NAADS is a semi-autonomous public agency under the Ministry of Agriculture, Animal Industry and Fisheries (MAAIF) accounted for 45% of the MAAIF total budget. It aims to have a decentralized farmer owned/controlled agricultural advisory service system with increasing participation of the private sector. NAADS is greatly influenced by the extension framework of Neuchatel Group comprising representatives from the cooperation agencies and Official Development Assistance (ODA) donor countries. At the initial stage of the program, only 7 districts promoted the initiative and eventually spread out all over the country afterwards. These initiatives greatly contribute to the agricultural development and increase the farmers' income by 42-53%. However, due to the political intervention, the original goal was manipulated and criticized with briberies and corruption. Recently, the government of Uganda is considering a way to unify the agricultural advisory and extension services under the government programs.

• Korean Journal of Social Welfare
• /
• v.46
• /
• pp.427-458
• /
• 2001

The present study is designed to trace the successful reform steps taken within the employment support system in the UK and to extract a set of instructive implications for Korea's future reform path towards an efficient employment support system conductive to youth employment by setting out an analytical framework that links the British experience to the Korean context. To this end, this study focuses on three major aspects of employment support system: delivery mechanism, method of delivery, and programs. Implications drawn from the comparative analysis are as follows. First, the current employment support services in Korea-including job placement service, vocational training, and public works-should be more tightly integrated and delivered in a more consistent fashion in order to become highly accessible to the unemployed. Second, the cooperative network between employment service providers and the corporate sector as demander of labor should be institutionalized in order to make the employment support system more responsive to labor demand. Third, to create an enhanced employment support system that counts in individual differences of the unemployed would require continued, in-depth consultation and case management services along with fully specialized employment caseworkers who would provide them. Fourth, the government should take the initiative and be unflaggingly supportive both institutionally and financially in making future efforts to continuously improve the employment support system on the basis of the implications mentioned above.

• Journal of Information Technology Services
• /
• v.11 no.1
• /
• pp.39-58
• /
• 2012

This study was carried out to figure out the relationship between EAmaturity, information management capacity, and information performance, and find the effect between these variables and the reciprocal causation. The study found that EAmaturity has a positive effect on information resource management and performance. In other words, the effect of input, calculation, management and utilization factors on information planning in EAmaturity showed that calculation, management and utilization factors have a significant effect on the information planning. While the effect of input, calculation, management and utilization factors on information introduction and management showed that only both calculation and utilization have a significant effect on the information management factor. It says that EAinput in EAmaturity does not play a big part in the planning stage, as well as not go through a series of process that is connected to the maturity stage by immediate field application. Consequently, EAmaturity varies from the level that EAcreates introduction and performance according to organization. This suggests that the maturity and performance can be also changed by the level that EAcreates information performance by accepting and using this capability within organization as well as the capability to introduce and fully perform the EAsystem presented in enterprise architecture framework of public sector.

• Journal of Information Technology Services
• /
• v.6 no.1
• /
• pp.101-126
• /
• 2007

This study aims to construct the integrative performance evaluation model of informatization programs. In order to achieve the purpose of research, first of all, the three major theoretical paradigms (technical/functional, economic/financial, and interpretive/alternative paradigms) are comparatively analyzed concerning their philosophical and methodological perspectives. Also, a number of important studies and research model in the area of IS (Information Systems) evaluation are critically reviewed. And then actual problems and limitations on the process of implementing IS performance evaluation are sought through investigating domestic and foreign practices. Based upon theoretical and practical review of informatization evaluation and logical reasoning, the components of ideal performance evaluation scheme for informatization program are derived, and the integrative performance evaluation model which can comprehensively represent the relationship among the components is conceptually proposed. For researchers, this study provides the theoretical basis for reasonably deriving the performance variables of informatization programs and empirically validating the performance of managing informatization programs. And in real world, the results of this study are very likely to contribute to presenting the practical guideline for desirably implementing performance evaluation of informatization programs.

• Journal of Technology Innovation
• /
• v.11 no.1
• /
• pp.195-214
• /
• 2003

Sweden's regional innovation system is built mainly on innovative clusters, several of them - in automobile, steel, new materials, information and telecommunication, and bioscience - world-class. Most successful clusters were developed at local bases imbued with local history. In fact, a cluster's competitiveness is intimately related to its closeness of fit with its local environment. Geographically dispersed clusters in Sweden - some national, others local, and some local but deemed members of a national cluster as well - have already created many new competitive products and services. In 2001, Sweden has eight national and nine regional clusters, and envisioned eleven national and five regional clusters more. The experience of Swedish clusters indicate several elements that determine the ability of cluster policies to promote and strengthen regional economic growth. Cluster policies require strong public sector support, particularly in the form of providing basic national conditions. Regional cluster policies place new demands on national and regional industrial policies. All policies must be closely interwoven without compromising their primary allegiance to their respective areas.

• The Journal of Fisheries Business Administration
• /
• v.42 no.3
• /
• pp.95-107
• /
• 2011

The Comprehensive Measures for a soft landing of Household Debts affecting the credit service of Fisheries Cooperative (FC) have been known to the public in June 2011. Its essential points are as follows: 1) Abolition of Tax-free Regulation, 2) Set limit of loans, etc. per person, 3) Introduce leverage regulations for credit-specialized financial sector i. e. FC, 4) Gradually strengthen loan-loss reserve requirements for card-loan and other credit loans. However, the Financial Policy Measures seem to pay no attention to the Cooperative's Values, Principles and Identity. In this paper, emphasis is be placed on the task of the regulators i. e. Financial Services Commission and Financial Supervice Service to lift the Financial Measures negatively affecting the operation of fund of FCs, and on the establishment of Cooperative identity in order to further develop FCs.

• Proceedings of the IEEK Conference
• /
• 1998.06a
• /
• pp.305-308
• /
• 1998

GILS is decentralized collection of locators and associated information services used by the public either directly or through intermediaries to find information. This standard specifies how electronic network searches can be experessed and how results are returned. GILS is an innovative network approach to assist user in locating information resoruces. This thesis proposes architecture of GILS. First, we study fundamental implementation technologies by the way of GILS and Z39.50 protocol. And then, after surveying GILs related technologies we introduce web-based GILS implementation. This study failed to implement GILS in commercial sector, but have an impliction to raise further research issue.

• 한국IT서비스학회:학술대회논문집
• /
• 2007.05a
• /
• pp.15-20
• /
• 2007

공공부문에서의 정보화 투자효과의 현실화, IT 중복투자의 사전방지, 개발된 여러 정보시스템 간의 원활한 연계와 상호운용성 확보 등을 달성할 수 있도록 해주는 ITA/EA 도입이 의무화됨에 따라 정보기술아키텍처에 대한 성과평가가 중요한 이슈로 부각되고 있다. 이러한 시점에서 본 연구는 한미 양국 정부의 정보기술아키텍처 성과평가 현황을 검토하고, 우리나라 범정부 정보기술아키텍처 제도에 대하여, 합리적 성과평가 수행을 위한 여섯 가지를 제안하였다.

• 한국IT서비스학회:학술대회논문집
• /
• 2003.05a
• /
• pp.55-62
• /
• 2003

최근 들어 행정기관의 정보 기술 분야에 막대한 예산이 투입되면서 공공부문의 정보화가 빠른 속도로 전개되고 있다. 이러한 공공부문의 정보화를 위한 노력들이 과연 어떤 효과를 가져오고 있는지에 대한 연구의 필요성이 제기된다. 본 연구에서는 성과측정을 위한 척도로서 행정기관 IT생산성 지수를 산출하기 위한 지표를 선정하고 그에 따라 지수를 산정하여 이를 연도별로 비교해 보고자 한다. 행정의 업무효율성이라는 측면에서 IT생산성은 3년 동안 꾸준히 증가추세를 보인 반면, 대민서비스를 통한 고객만족도를 생산성개념에 추가시켰을 때는 2001년의 생산성지수가 전년도에 비해 약간 저하되었으며, 2002년에는 증가추세를 나타내고 있다.