• Title/Summary/Keyword: Public Relation

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A Study on the Factors of Civil Petitions & Complaints within Public Libraries (공공도서관의 이용자 민원 요인 분석 연구)

  • Lee, Goeun;Kim, Giyeong
    • Journal of the Korean Society for Library and Information Science
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    • v.48 no.3
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    • pp.281-301
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    • 2014
  • This study aims to understand the characteristics of civil petitions and complaints within public libraries and to identify factors to the civil petitions. We develop a survey questionnaire for the goals based on the previous related studies and a pilot study with several open-ended interviews with public library users. Then we collect data using the questionnaire from 154 survey participants (public library users). The collected data are statistically analyzed by using factor analysis, canonical correlation analysis, and multiple linear regression analysis. The results show that there are two identified dependent factors, such as petition and complaint, and six independent factors, including librarian specialty, service convenience, and communication between librarians and users. Through a series of statistical analysis for identifying specific relationships between individual dependent factors and predictors, we discuss the characteristics of the library civil petitions and complaints, and the importance of a structural/relation-based approach to the library civil petition as a complimentary for the functional approach. Based on the results and discussions, we suggest several future research directions, including research on the relationship between the library civil petitions and library performances.

The Study on the Structural relations among the visitor satisfaction, it's antecedents and the modification of images of Korea perceived by Chinese and Russian Tourists after their visits to Korea (중국과 러시아 방한 관광객의 관광만족도 선행요인과 한국 이미지 변화 간의 구조적 영향관계)

  • Han, Su-Young;Park, Sung-Jong;Lee, Hong-Jae
    • Journal of Digital Convergence
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    • v.12 no.1
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    • pp.115-125
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    • 2014
  • The purpose of this study is to examine the impact relation among the visitor satisfaction, it's antecedents and the modification of images of Korea perceived by Chinese and Russian Tourists after their visits to Korea. According to the data analysis, the satisfaction of Russian tourists is higher than that of Chinese tourists within statistical significance. The result produced by structural equation model shows that the satisfaction of Chinese tourists is affected by destination attractiveness, public order, shopping, food and accommodations positively. Especially the public order and shopping of Korea are relative major attributes. In comparison, the satisfaction of Russian tourists is affected by only destination attractiveness, public order and food positively. Then again, the impact relation between overall satisfaction and the modification of images of Korea perceived by tourist visited Korea is affected positively within statistical significance.

The Information Effect on Foreigner's Intraday in Stock Index Futures (주가지수선물에 있어 외국인의 하루중 정보효과에 관한 연구)

  • 신연수
    • The Journal of Information Technology
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    • v.1 no.2
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    • pp.181-193
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    • 1998
  • The measure of public information flow developed here is the number of order frequency. In the first part of the analysis, I document the general pattern of public information, with an emphasis on the intraday arrival of information. Overall, I find that public information arrival is nonconstant Consistent with earlier studies, I find that information arrival exhibits an inverted U-shape pattern across intraday trading. Over the average trading day, the flow of public information increases throughout the morning hours and then falls over the period, between 3:00 P.M. and 3:05. The second part of my analysis focuse is the relation between the public information variable and measure of intraday order frequency, specifically insignificant effect. According to time flow in the intraday trading, although the number of insignificant effect is increasing moderately, the result is remarkable in light of the aggreate nature of the public information and order frequency variable employed. The foreigner's investor group changes homogenously.

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A Study on Designing a Transfer Center as an Urban Park : With the Case of the Dobongsan Station P & R (복합환승센터의 도시 공원화 방안 연구 : 도봉산역 복합환승센터를 중심으로)

  • Lee, Sung Min;Jeong, Wook Ju
    • Journal of the Korean Society of Environmental Restoration Technology
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    • v.12 no.2
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    • pp.114-123
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    • 2009
  • The objective of the study is to discuss the public value which inevitably required in the relation between city and transportation infrastructure and to suggest a public space at a transfer center which is a new type of transportation infrastructure. There has been little discourse on the public value of existing transportation infrastructure in the field of landscape architecture. Through this study. re-think of urban infrastructure from landscape architectural point of view will be examined. Through this study, three main considerations will be reflected in designing a transfer center, First, in a broad context, possibility of landscape architectural access toward transportation infrastructure should be considered. Secondly, unique characteristics of the transfer center system will be reflected on design process. Lastly, by analysing the site context of Dobongsan station P&R, design issues will be emerged. Transportation infrastructure is a field of urban life where people gather, exchange and do diverse activities. Design of transfer center through landscape architectural approach will be a meaningful reaction to the needs of public space in the urban infrastructures.

The Transition of Legislations on Management of Public Records in Korea (우리나라 공공기록물 관리에 관한 법규의 변천)

  • Kim, Sei-Kyung
    • Journal of Korean Society of Archives and Records Management
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    • v.7 no.1
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    • pp.5-38
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    • 2007
  • The purpose of this study is to examine the historical course of legislations on management of public records, analyse the transition process of records management systems on the basis of the life cycle of records, and eventually provide an effective measure reflecting the environment of public records management in Korea. It is significant that this study may provide better understanding of records management systems in Korea through the analysis of legislations with relation to public records management.

The Effect of Corporate Social Responsibility Activities on Financial Performance in Public Institutions (공공기관의 사회적 책임 활동이 재무적 성과에 미치는 영향)

  • Jang, Ji Kyung;Kim, Soo Kyun
    • Journal of Korean Society for Quality Management
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    • v.49 no.3
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    • pp.393-404
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    • 2021
  • Purpose: The purpose of this study was to examine the corporate responsibility activities and investigate the effects of these activities on financial performance in public institutions. Methods: The collected data using annual performance evaluation for the year 2017-2019 were analyzed using multi-regression analysis. The corporate social responsibility activities for this study were divided into three dimensions such as social value, efficiency, and welfare. Results: The results of this study are as follows; first, public institutions with high evaluation in social value and welfare had a significant positive effect on financial performance factors such as ROA and ROS. Second, we find that there is a significant negative relation between social value activities and debt ratio. This result means that the higher social value activities, the lower debt ratio. It was also found that the activities for enhancing social value made statistically significant positive influence on BIS performance. Conclusion: These results can be interpreted that public institutions trying various social contribution activities does not necessarily bring negative results for financial performance. In conclusion, it means that socially responsible activities and ethical management in the desirable direction can be beneficial to both public institutions and the society to which they belong.

Positive or negative? Public perceptions of nuclear energy in South Korea: Evidence from Big Data

  • Park, Eunil
    • Nuclear Engineering and Technology
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    • v.51 no.2
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    • pp.626-630
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    • 2019
  • After several significant nuclear accidents, public attitudes toward nuclear energy technologies and facilities are considered to be one of the essential factors in the national energy and electricity policy-making process of several nations that employ nuclear energy as their key energy resource. However, it is difficult to explore and capture such an attitude, because the majority of prior studies analyzed public attitudes with a limited number of respondents and fragmentary opinion polls. In order to supplement this point, this study suggests a big data analyzing method with K-LIWC (Korean-Linguistic Inquiry and Word Count), sentiment and query analysis methods, and investigates public attitudes, positive and negative emotional statements about nuclear energy with the collected data sets of well-known social media and network services in Korea over time. Results show that several events and accidents related to nuclear energy have consistent or temporary effects on the attitude and ratios of the statements, depending on the kind of events and accidents. The presented methodology and the use of big data in relation to the energy industry is suggested as it can be helpful in addressing and exploring public attitudes. Based on the results, implications, limitations, and future research areas are presented.

The Prospects of Metaverse in the Public vs. Private Sector by Millennials and Generation Z: Citizen/Customer Relationship Management

  • Yooncheong CHO
    • The Journal of Industrial Distribution & Business
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    • v.15 no.2
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    • pp.1-10
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    • 2024
  • Purpose: The aim of this study is to examine the factors influencing prospects toward for the metaverse in both the public and private sectors, focusing on the perspectives of millennials and generation Z that were rarely examined in previous studies. Research design, data and methodology: This study employed an online survey as its research methodology utilizing factor analysis, ANOVA, and regression analysis to test the formulated hypotheses. Results: The findings of this study reveal that factors such as citizen/customer relationship management, the application of metaverse in both in the public and private sectors. Moreover, the effect size of applying the metaverse to cities on prospects toward the Metaverse was notably higher in the public sector. The effect size of metaverse management for customer relationship management showed a greater impact in the private sector. Conclusions: The results carry significant managerial and policy implications. They shed light on how millennials and generation Z perceive the applications of the metaverse in relation to cities, products, and brands. Notably, the results suggest that application of the metaverse for cities and management of customer relationships for products and brands emerge as key factors influencing the prospect of the metaverse in the public and private sectors.

A Study on job satisfaction and strategies to improve the system of Public Health Doctors in Charge of Community Health programmes (보건사업전담 공중보건의사 직무만족도 및 제도 개선방안)

  • 정헌재;조희숙;배상수
    • Health Policy and Management
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    • v.14 no.1
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    • pp.1-23
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    • 2004
  • This study was carried out to investigate the activities and job satisfaction of public health doctors in charge of community health programmes. Subjects were 138 public health doctors charged with community health project, registered in the roll of public health doctors, made out by Central Supporting Team for the District Health Work in 2002. Data was obtained from Ninety-six public health doctors. The response rate was 70%. The survey was conducted from March to April in 2003 bye-mail. The items of the questionnaire consisted of general characteristics of participants, understanding of their activities, support system, job satisfaction, and suggestions to improve the system. Collected data was analyzed using PC-SPSS 10.1. Descriptive analysis, t-test, and ANOVA test were used. The results are as follows: Most of the respondents showed a low participation rate in community health services, but they agreed to the importance of their activities and the necessity to modify and improve the system. 70% of the respondents were dissatisfied with their jobs. The participation in health planning and programmes of health center, and the degree of acceptance of their opinion from health center workers were significantly related to their job satisfaction. The participation rate of the public health doctors having specialty, in community health services is higher than that of the others. In terms of the supports for system operation, the reflection of one's intention in job arrangement process, education and public relation of this system, and the administrative and financial supports made significant differences in the job satisfaction and the accomplishment of their duty. The respondents hoped that the administrative and financial supports for public health doctors in charge of community health programmes should be reinforced to motivate them. They also wanted that they could keep from being overloaded with clinical services. They favored to conduct home visit, community diagnosis, health planning, and health promotion programs as their appropriate activities. From these results, we suggest some strategies to motivate and empower the public health doctors in charge of community health programmes.

A Study on Professionalism of Librarianship in Public Libraries: The Case of Humanities Lectures at the Dongdaemun-Gu Public Digital Library (공공도서관 사서직의 전문성에 관한 연구 - 동대문구정보화도서관의 인문학 강좌를 중심으로 -)

  • Cho, Chan-Sik;Na, Byung-Joon
    • Journal of the Korean Society for Library and Information Science
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    • v.49 no.2
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    • pp.195-213
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    • 2015
  • As the role and functions of public libraries have become more diverse and complex, professionalism of librarianship in public libraries is more emphasized than before. Meanwhile, the importance of humanities has been highlighted and as a result, humanities lectures are diffused along with the social change and advancement; something that most public libraries take into consideration. In that, this study look into the case of the Dongdaemun-Gu Public Digital Library with emphasis on 2013 and 2014 when the library tried to develop professionalism of librarianship in relation to lectures on humanities. And, based upon the analysis on the process of the program and survey results, this study intends to examine the relationship between professionalism of librarianship in public libraries and humanities lectures for public in oder to enhance our understanding on professionalism of librarianship in public libraries.