• Journal of the Korean BIBLIA Society for library and Information Science
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• v.31 no.4
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• pp.95-119
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• 2020

The study examined the behavior of infant's caregivers using public libraries, measured the level of awareness of infant and toddler services in the library to determine the factors affecting their revisit or recommendation of use to others, and examined the impact of such recognition on the use behavior, revisit and willingness to recommend others. The study surveyed 146 caregivers of infants who use four public libraries in Gwangju Metropolitan City on demographic characteristics, library use behavior, level of awareness of library services, library revisit and recommendation to others. Analysis of this survey shows that the factors that influence the caregivers' revisit of the library or their desire to recommend to others through their caregivers' use of the library are the factors that influence the expansion of information data, the stability of space facilities, the accessibility of space facilities, and the ease of participation in programs among the various service factors provided by the library rather than the personal factors of infants and toddlers' caregivers.

• Journal of the Korean Society for Library and Information Science
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• v.52 no.1
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• pp.401-423
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• 2018

This study aims to analyze the intention of public library use of citizens by applying Ajzen's extended theory of planned behavior (ETPB). A questionnaire survey was conducted to identify the relationship between personal characteristics, factors from ETPB, such as attitude, subject norm, and perceived behavioral control, and the intention of public library use, Library knowledge was also added as an additional independent factor in this study. The results showed that attitude and library knowledge were more important factors than others. Subject norm and perceived behavioral control had also positive effects on the intention, Additionally, some personal characteristics, such as age, educational background, and household income, and public library use experience made significant differences in the intention. Based on the results, this study made some suggestions for expanding the scope of public library users.

• Journal of Korean Library and Information Science Society
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• v.38 no.3
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• pp.455-475
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• 2007

Library change of recent times first change of the user there is a wild possibility with most big feature. The user the housewife and unemployment sleeps from the student use center of weekday, with very old man use and to holiday the attribute of the user is changing with family accompaniment use. As the residential type library does recently and the library of new concept appears and it provides a reading service with the form which confront in attribute of the user who is various. This study which it sees the public library of the city center where there is to an execution time at the residential type library the family from inside the library tracking investigated use conduct in the object. This research analyzed the interrelation of composition feature of the type of family use and the un-reading behavior.

• Journal of Information Management
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• v.41 no.1
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• pp.97-126
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• 2010

Many visually handicapped people face difficulties with using libraries. Public libraries are thus required to meet the need of visually handicapped people. Public libraries should guarantee the visually handicapped the right to use appropriate services. If so, the visually handicapped can improve their life quality by decreasing information gap and increasing information comprehension or accessibility. This study is designed to analyze how visually handicapped people can use public libraries. Based on the analysis, this study can provide actual suggestions to improve opportunities for the visually handicapped to use libraries. Data are collected from visually handicapped people who are the members of Suseong Public Library, Daegu, Korea. In specific, this study can analyze various characteristics(i.e., information needs, selection and use behavior of information sources, difficulties and gaps to access information, use behavior and service satisfaction of public library) regarding their library use by telephone interviews.

• Journal of Information Science Theory and Practice
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• v.8 no.1
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• pp.45-55
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• 2020

The purpose of this work was to study library website users' actions by tracking their behavior, determining popular content, and identifying browsing patterns and subsequent improvement of access to popular content. The study of behavior models and the use of web analytics has led to the emergence of solutions that improve the usability and functionality of the State Public Scientific-Technological Library of the Siberian Branch of the Russian Academy of Sciences (SPSTL SB RAS) website. These are: identifying user tasks as they are developed, conducting user testing to better understand the event. tracking data and collecting additional data to verify the effectiveness of the changes made. Examining data on the duration of the session and the number of visits will help determine the goals of user visits and develop new recommendations. Usability analysis and testing will make it possible to compare the data obtained using web analytics and the perception of the library site by the users themselves. Recommendations are offered to libraries on the use of data on the real behavior of the target audience of the library website to improve access to library resources and services, increase their relevance and improve information services.

• Journal of Korean Library and Information Science Society
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• v.32 no.3
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• pp.1-29
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• 2001

This study is to investigate extensively the complaint responses of the public library users, as an example of the complaining behaviors of the clients in not-for-profit organization. It selects and analyzes empirically some of the antecedents of the complaining behaviors including attitude toward complaining, cost of the complaining, likelihood of success, of success, product, external attributions and loyalty, and complaint responses including exit, voice(redress seeking), negative word-of-mouth and third party complaints, of the public library users, based on the theoretical backgrounds. It also examines the free use as a new variable of antecedents for not-for-profit organizations. Final data through questionaries are obtained from 515 unsatisfied adult public library users in Taegu, 456 of them analysed with SPSS 10.0 for Windows.

• Journal of the Korean Society for information Management
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• v.34 no.2
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• pp.27-45
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• 2017

We investigated the user behavior of the theme display provided by the public libraries as an active information service. Specifically, we wanted to study the library patrons' library use behavior and perception. There were in-depth interviews with seven librarians and eight patrons to develop a set of research questions and the questionnaire. We conducted the survey with 232 patrons then the statistical analysis. The analysis result revealed that the theme display helped the patrons' wider use of the library resources and also positively affected patrons' perception on the librarians as well as the evaluation of the library services. Based on the findings, we recommended the active incorporation of the theme display within the limitation of the libraries' facility and patrons' interests.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.22 no.3
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• pp.151-171
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• 2011

In public libraries, there are many difficulties in fulfilling requests by users, as typically have from diverse backgrounds and purposes for visiting the library. To overcome this problem, collection development for public libraries is required to enhance the satisfaction level of users regarding public library materials. Thus, in this study, a survey was conducted of users of 10 public libraries located in Seoul to analyze their collection-use behaviors and the study finally presents collection development for public libraries in Seoul based on data acquired.

• Journal of Korean Library and Information Science Society
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• v.36 no.3
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• pp.149-167
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• 2005

The purpose of this study Is to identify factors for library space programs through user needs assessments in order to apply a library construction. Research method used was a questionnaire and subjects were residents and library users lived in Yongin where a new library was constructing. The results show that library use behavior, age, and user companions are identified as factors to influence to both functional space ratio and functional space arrangement. Heading in libraries is major activity and many subjects went to library with family so that family space is needed. Space for variable ages, also, is needed because of different needs based upon ages.

• Journal of the Korean Society for Library and Information Science
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• v.42 no.4
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• pp.311-328
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• 2008

New library building construction and the remodeling of old one is growing tendency is nation-wide recently. But there is no reflection of library user's view in the field of library construction. For the completion of the research the data was collected by bar-code scanner with user ID cards. Collected data was analysed by using crosstabulation and t-test. Around 2:00PM is peak time for library visit and the reading room for children is most frequent use space in library.