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http://dx.doi.org/10.3743/KOSIM.2017.34.2.027

A Study on Public Library Users' Perceptions and Behavior Changes after Using the Theme Display Service  

Chung, Yoo Ra (연세대학교 학술정보원)
Lee, Jee Yeon (연세대학교 문헌정보학과)
Publication Information
Journal of the Korean Society for information Management / v.34, no.2, 2017 , pp. 27-45 More about this Journal
Abstract
We investigated the user behavior of the theme display provided by the public libraries as an active information service. Specifically, we wanted to study the library patrons' library use behavior and perception. There were in-depth interviews with seven librarians and eight patrons to develop a set of research questions and the questionnaire. We conducted the survey with 232 patrons then the statistical analysis. The analysis result revealed that the theme display helped the patrons' wider use of the library resources and also positively affected patrons' perception on the librarians as well as the evaluation of the library services. Based on the findings, we recommended the active incorporation of the theme display within the limitation of the libraries' facility and patrons' interests.
Keywords
public library; theme display; user services; library evaluation; acknowledgement of librarians;
Citations & Related Records
Times Cited By KSCI : 10  (Citation Analysis)
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