• Title/Summary/Keyword: Public Information Services

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Experience and Task of Public Guardianship Service Activity for the mentally disabled -in Perspectives of advocacy (정신장애인의 공공후견서비스 활동 경험과 과제 -권익옹호의 관점에서)

  • Kim, Hyojung;Park, Inhwan;Choi, Yunyoung
    • Journal of Convergence for Information Technology
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    • v.9 no.5
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    • pp.228-235
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    • 2019
  • The purpose of this study is to explore the experiences and challenges of public guardianship services project for the mental disabled as a system of supporting the decision-making and the rights advocacy. For this purpose, interviews with 11 social workers who act as public guardians were conducted and a model of practice was suggested through analysis using the grounded theory of Strauss and Corbin(1998). As a results, the possibility of rights advocacy through public guardian services for the mentally disabled, the positive change of attitude of the facilities and the establishment of direction for the restoration of rights for the mentally disabled were derived. Public guardians experienced excessive empowerment of their guardians or difficulties in the process of their duties, but were also able to defend the rights of the mental disabled and support self-determination right. Through this study, expansion of budgets and expansion of beneficiaries for public guardianship services, establishment of infrastructure for integration in the community, set-up a support organization for public guardian services and Raising awareness of the mental disabled and public guardian services were suggested.

A Study on Adopting Model for Cloud-based public service (클라우드 기반의 공공서비스 도입체계에 관한 연구)

  • Song, Suck-Hyun;Kim, Jeong-Yeop;Ra, Jong-Hei;Lee, Jaiyong
    • Journal of Digital Convergence
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    • v.11 no.5
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    • pp.63-72
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    • 2013
  • Cloud services is recognized the essential IT infrastructure in the optimal smart society which is changing rapidly as a low-cost and high-efficiency. This service of starting from prominent overseas companies such as Google, Amazon, had influenced on the introduction of the service for the various policies of foreign governments, including the United States and the United Kingdom. Such countries adopt to the cloud computing and make transform to the cloud service of existing public service for the effective management of information resources. In this study, we propose a model for adoption of appropriate cloud-based public services in Korea through analyzing the foreign government case of adoption of cloud services.

Realization of Service Conversion Automation through Disaster Recovery System integrated Server Redundancy Test (재해복구시스템 통합 서버 이중화 테스트를 통한 서비스 전환 자동화 구현)

  • Young-Gee Min
    • Journal of Advanced Technology Convergence
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    • v.2 no.3
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    • pp.9-15
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    • 2023
  • Recently, various public services are being performed based on information systems as the informatization business spreads. Public administration services based on these information systems provide internal and external services. In recent years, as the construction of cloud-based public services has been expanded, the advancement of information systems has attracted attention. In particular, as the dependence on information systems increases, the establishment of a response system to prevent dangerous situations such as interruption and paralysis of information systems in advance has become a hot topic not only in companies but also in public institutions. Therefore, in this paper, a disaster recovery system was designed and built to maximize the efficiency of system operation and shorten recovery time through service conversion automation of the disaster recovery system. The integrated DR server redundancy test, web server redundancy test, FC-IP redundancy test, and SAN switch redundancy test were performed respectively by applying the disaster recovery system designed and built according to the method proposed in the paper.

A Basic Research on the Librarian Curriculum for the Disabled Users: A Survey of Public Library Disability Services in Seoul and Library and Information Science Disability Services Curriculum (문헌정보학과 장애인서비스 교과과정에 관한 기초 연구 - 서울시 공공도서관 장애인서비스 및 문헌정보학과 장애인서비스 교과과정 현황 조사 -)

  • Kim, Hye-Joo
    • Journal of the Korean Society for Library and Information Science
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    • v.46 no.3
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    • pp.35-55
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    • 2012
  • This study aims to serve as the basis for the librarian training curriculum model for the disability services. To achieve this, a theoretical study was carried out through literature and investigated and analyzed on the disability services of Public Libraries in Seoul and on the status of Library and Information Science curriculum for the disability services in Korea. The research results are summarized as follows: First, only one university and one graduate school in Korea offers a curriculum for training librarians for the disability services. Second, since 2010 a continuing education program for librarians in charge of the disability service has been offered every year by the National Library of Korea, Librarians who completed this course have been surveyed for their opinions and the results have been reflected in the following course. Third, currently among the disabled users in public library the users with mental retardation, emotional and behavioral disorders, and autism are more than the visually impaired users. Most of the disability service has been a lending for general materials. According to telephone interviews, librarians who actively carry out the disability service need to understand the disability and, more information about operations and planning of cultural program for the disabled users.

A Study on the Program of Fee-Based Information Services for University Libraries (대학도서관을 위한 유료정보서비스 프로그램에 관한 연구)

  • Song Young-Hee
    • Journal of Korean Library and Information Science Society
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    • v.30 no.1
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    • pp.171-192
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    • 1999
  • Unlike the past, university libraries are able to provide specialized and differentiated information services due to the advent of information technology and telecommunication. Such services are essential not only to the primary users, such as professors and students in the universities, but also to the external users including corporations, researchers, and the general public. Now, university libraries as a means of resource sharing with communities should develop the services to play a role as a research and information center and expand such services to outside users who need the information services. Accordingly financial support is a necessity to provide the services, thereby fee-based information services are one of the devices for solving the financial burden and controlling outside users. This paper tries to present a program for fee-based information services which are able to be implemented by university libraries. Also the papers deals with the present conditions of fee-based information services provided by university libraries briefly and the goals of the program; coverage of subjects and types of materials for the program; organizations and staff; types of fee-based information services; management methods of program.

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Legal and Institutional Issues and Improvements for the Adoption and Utilization of Artificial Intelligence in Government Services (정부서비스에서의 인공지능 도입 및 활용을 위한 법제도적 쟁점과 개선과제)

  • BeopYeon Kim
    • Journal of Information Technology Services
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    • v.22 no.4
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    • pp.53-80
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    • 2023
  • Expectations for artificial intelligence technology are increasing, and its utility value is growing, leading to active use in the public sector. The use of artificial intelligence technology in the public sector has a positive impact on aspects such as improving public work efficiency and service quality, enhancing transparency and reliability, and contributing to the development of technology and industries. For these reasons, major countries including Korea are actively developing and using artificial intelligence in the public sector. However, artificial intelligence also presents issues such as bias, inequality, and infringement of individuals' right to self-determination, which are evident even in its utilization in the public sector. Especially the use of artificial intelligence technology in the public sector has significant societal implications, as well as direct implications on limiting and infringing upon the rights of citizens. Therefore, careful consideration is necessary in the introduction and utilization of such technology. This paper comprehensively examines the legal issues that require consideration regarding the introduction of artificial intelligence in the public sector. Methodological discussions that can minimize the risks that may arise from artificial intelligence and maximize the utility of technology were proposed in each process and step of introduction.

A Study on the Services of Senior Programs in Public Libraries: Compared with the Senior Programs in Senior Welfare Centers (공공도서관에서 제공하는 노인대상 교육프로그램에 관한 연구 - 노인종합복지관과 비교하여 -)

  • Lee, Myeong-Hee;Kim, Mi-Cho
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.21 no.3
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    • pp.91-107
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    • 2010
  • This study was conducted to grasp senior education programs with the purpose of providing senior education services and researching program development of public libraries for elderly population of an aging society. Senior education programs provided by 33 Senior Welfare Centers and 41 public libraries in Seoul were compared in terms of, 6 subjects such as health, literacy/education, information education, death preparation education, hobbies and employment/volunteer. The Senior Welfare Center provided much more senior programs, whereas the public libraries appeared that the number of institutions participating in senior services was very few, and the program provision for elderly population appeared to be extremely insufficient. A specific course schedule of the program of 'making of a happiness map' of death preparation education, which is one theme among them, was developed.

A Study on the Improved Business Processes of e-Government System for the Integration of Civil Affairs and Suggestions Services (공공행정 서비스 업무의 통합을 위한 전자정부 시스템의 개선된 비즈니스 프로세스에 관한 연구)

  • Park, Dong-Ah;Park, Man-Gon
    • Journal of Korea Multimedia Society
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    • v.19 no.6
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    • pp.1052-1064
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    • 2016
  • For effective management and processing for civil affairs, online public services are in operation in every administrative organizations. However, due to the lack of links in each government departmental business processes on e-Government system, the satisfaction of the civil petitioners has not improved. In this paper, we propose an improved business process for the implementation of one-stop integrated civil affairs and suggestions services on e-Government system to reduce the time and cost for processing civil affairs and to improve the efficiency of the public services by cutting down the cost and time. This paper also suggests the ways to improve the quality of public service through redesigning civil affairs processing in the light of integrated system for the civil affairs and its suggestion.

A Study on the Provision of Library Services for Single-Person Households (1인 가구 대상 도서관 서비스 제공 방안 연구)

  • Keum, Jun-Kyu;Cha, Sung-Jong
    • Journal of Korean Library and Information Science Society
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    • v.52 no.3
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    • pp.335-368
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    • 2021
  • This study was performed in order to to suggest the library service direction and program provision method for single-person households in the Seoul Public Library. by analyzing the current status of the operation of public services and library services for domestic and foreign single-person households and the results of the survey on perception of library users and experts. As a result, the suggested library service direction for single-person households was proposed to secure and provide information resources closely related to the lives of single-person households, and establish a support center in charge of services to utilize human resources efficiently with local libraries, and create a user-centered facility infrastructure including single-person households away from the material-oriented library, provide regional specifications and customised services based on the characteristics and distribution of single-person households. In addition, the reading culture program for single-person households believes that social activities support for vulnerable single-person households, social ties, care, volunteer work, leisure and cultural activities are more necessary than anything else, and proposed specialized library services and programs for young, middle-aged, and female single-person households.

Decision Making Factors of IT Outsourcing in Public Sector : A Delphi Method (공공부문 IT 아웃소싱 의사경정 요인 도출 : 델파이 방법)

  • Yoon, Sung-Chul;Lee, Seul
    • Journal of Information Technology Services
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    • v.2 no.2
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    • pp.121-134
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    • 2003
  • To improve the quality of the services and to concentrate on the core capability, in public sector the IT outsourcing is recently being vitalized by the institutional support of the government for the entrusting non-government. Because the lots of general studies so far have simply focused on indicating fragmentary factors i.e. economical factors, risk factors, system factors, or induction objects, etc., they are insufficient in making the practical decisions, therefore we indicated systemized model extending over the whole range of the IT outsourcing to support substantial decision makings, and assorted 4 categories and drew considerable 55 factors from the literature study to materialize the previously considerable factors at each decision making stage. And the principal factors were drawn from each decision making category by a group of 11 experts. Besides, a henceforth plan for the application was also presented through an actual example of the IT outsourcing decision making process of 'M', a public enterprise.