• Journal of Construction Engineering and Project Management
• /
• 제3권4호
• /
• pp.26-34
• /
• 2013

Customer satisfaction and customer relationship are crucial aspect in any enterprises including housing construction projects. In general, the housing developers are facing a number of new challenges in different countries including Libya. The construction industries/housing developers need to continuously improve their products and services to meet customers' satisfaction desires and to remain in the current competitive market. This paper focuses on analysing the satisfaction factors of customers including qualityaspects of products and services in the construction projects. A framework was developed to evaluate the dynamics relationship between customer satisfaction and quality products or services, aiming to help companies' managers and policy makers to understand the needs and points of view of their customers. Apragmatic analysis was conducted to explore and analyse the customer satisfaction factors in construction industry considering different aspect of customer groups in Libya. Results indicate that there is a high demand of improvements in the contractor's performance in terms of cost, time and quality of products. It was also found that Libyan construction companies have been forced to transform their policies after on Libyan war 2011 to focus on client and customer satisfactory policies, or say centric for the purpose of improving client requirements and turn the business into more advantageous for any company.

• 한국축산식품학회지
• /
• 제30권6호
• /
• pp.886-895
• /
• 2010

The level of fat and salt can affect the product quality and storage stability of processed meats. Additionally, consumers' demands require dietary guidelines for developing low-fat/salt functional foods. Microbial transglutaminase (MTGase), which enhances textural properties by catalyzing protein-protein cross-linkages, was introduced to develop healthier lowfat/salt meat products. The potential possibilities of low-fat/salt processed meats were reviewed under optimal conditions for functional ingredients from several previous studies. The addition of non-meat protein (e.g. sodium caseinate and soy protein isolates), hydrocolloids (e. g. konjac flour, carrageenan, and alginates), and MTGase alone or in combination with other functional ingredients improved textural and sensory properties similar to those of regularly processed meats. When MTGase was combined with hydrocolloids (konjac flour or sodium alginate) or other functional ingredients, gelling properties of meat protein were improved even at a low salt level. Based on these reviews, functional ingredients combined with new processing technologies could be incorporated into processed meats to improve the functionality of various low-fat/salt meat products.

• 한국가구학회지
• /
• 제22권3호
• /
• pp.141-150
• /
• 2011

This is a study on the status of color scheme of domestic office furniture. In order to pursue the planned and effective usage of color on office furniture, we investigate and analyze the status of used color based on products from four domestic office furniture companies. Once we review the definition and characteristics of office furniture, we theoretically investigate the importance of correct color planning and psychological effect based on the psychological theory as research methods. In addition, objective condition of color analysis is presented by clearly stating the color measurement which is used in this study and the NCS as analysis standards, and status of the usage of color is investigated and analyzed based on representative products from four domestic office furniture companies. Results showed that only five products which are 26.3% out of 19 products from four companies achieved a good balance based on both color harmony theories. We hope that studies to recognize the importance of usage of correct color on the office furniture, to improve the office environment and to increase the efficiency of work will be conducted continuously.

• 경영과정보연구
• /
• 제32권1호
• /
• pp.273-287
• /
• 2013

커피전문점 시장 규모가 증가하고 커피에 대한 소비자의 수요가 나날이 확대되어 가고 있다. 본 논문은 사례 연구를 통해 커피전문점의 제품 및 서비스 품질개선 방안을 제시하고자 한다. 커피전문점 서비스에 대한 고객 요구사항을 파악하기 위하여 SERVQUAL을 채택하여 문제에 맞게 수정하였다. 고객의 요구사항을 제품 및 서비스 설계특성에 효과적으로 반영하고자 하는 노력으로 품질기능전개 기법을 도입하였다. 본 논문은 사례 연구를 통해 3개 커피전문점에 대한 시장 경쟁력을 먼저 파악하고, 품질기능전개를 이용하여 제품 및 서비스 설계특성의 품질개선 방안을 도출해내고자 한다.

• 무역학회지
• /
• 제44권3호
• /
• pp.85-104
• /
• 2019

As exporting countries are limited compared to the export market of civilian industries, an approach should be preceded by a comprehensive evaluation of the purchasing availability of exportable markets and the status of potential competitive markets, as well as an analysis of the technology related to weapons systems. Based on the case of K9 self-propelled howitzers, a leading overseas export weapons system, this research was conducted to clarify the process of selecting the export market for Korean defense products and to verify it using a survey of weapons systems experts. In particular, this study specifically suggested the methodology needed to select the final exportable market through the analysis procedures such as competition and similar weapons systems, key performance identification, and identification of export-oriented markets, while considering the characteristics of the Defense Industrial Products. Based on these analysis results, the government proposed a method of selecting a major export market to enhance the possibility of weapons exports by domestic defense companies. Therefore, the study results can be used as a basis for objectively assessing the priorities for exportable markets, considering the possibility of exporting weapons systems that are under research and development or will be improved in the future.

• 대한화장품학회:학술대회논문집
• /
• 대한화장품학회 1993년도 21세기를 향한 화장품의 개발방향
• /
• pp.1-1
• /
• 1993

The cosmetic industry is dynamic, ever changing. New product are constantly evolved, old and obsolete products are replaced as the industry adopts to an ever changing market. Cosmetics are products 1the society. They often reflect the changing needs, values, and the lifestyles of the people and serve as an indicator of the political climate and economic state of a nation. Thus, it is likely the recent change in 11head of the U.S. government will strongly impact the cosmetic industry. The United States is the world`s largest market for cosmetics and toiletries, Many U.S. cosmetic and toiletry manufacturers, such as P & G, Colgate, Avon, Revlon and Estee Lauder, market their Products worldwide. Consequently, what happens in the U.S. often, sooner or later, affect markets and industries in other parts of the world. Frequently, changes that occur first in the U.S. with subsequently take place in other nations within a few years. The success and failure of the new economic policies of the Clinton Administration and the expected tightening of government regulations on environmental protection, and consumer protection will undoubtedly affect the industry. Possible changes in foreign policy will not only affect U.S. companies but also cosmetic manufacturers in other nations. This lecture will focus on possible changes in the cosmetic industry in America and how they will impact on Korea and foreign companies doing business in United States. It will also review important changes in federal and state regulations. New marketing trends, new raw materials and successful new products will be discussed.

• 한국융합학회논문지
• /
• 제6권4호
• /
• pp.205-212
• /
• 2015

본 논문에서는 중국 최대의 온라인 쇼핑몰로 자리매김한 타오바오를 대상으로 구매후기가 구매자의 구매의사결정에 어떠한 영향을 주는지를 밝히고자 연구하였다. 본 논문에서는 구매후기 내용특성, 구매후기 제공자특성, 구매자 특성이라는 세 가지 차원을 중심으로 구매자의 구매후기 수용에 영향을 미치는 주요 선행요인들을 도출하였다. 타오바오에서 제품을 구매한 경험을 가진 구매자들을 대상으로 데이터를 수집하여 분석한 결과는 다음과 같다. 첫째, 본 연구에서 구매후기 충분성과 구매후기 선명성은 모두 고객후기 수용에 통계적으로 비유의적으로 나타났다. 둘째, 구매후기 제공자 신뢰성과 구매후기 제공자 유사성은 모두 고객후기 수용을 증가시키는 것으로 나타났다. 셋째, 구매자 특성 차원에 속하는 사전지식과 관여도는 모두 고객후기 수용을 증가시키는 것으로 밝혀졌다. 마지막으로, 고객후기 수용은 구매자의 구매의도를 상당히 증가시키는 것으로 나타났다. 본 논문은 중국시장에 진출하고자 하는 쇼핑몰 이해당사자에게 구매후기 관리의 중요성을 알리고 관리방안을 제시하고 있다.

• Asian-Australasian Journal of Animal Sciences
• /
• 제28권2호
• /
• pp.290-302
• /
• 2015

Growing demand for sustainable production, increasing competition and consideration of health concerns have led the meat industries on a path to innovation. Meat industries across the world are focusing on the development of novel meat products and processes to meet consumer demand. Hence, a process innovation, like nanotechnology, can have a significant impact on the meat processing industry through the development of not only novel functional meat products, but also novel packaging for the products. The potential benefits of utilizing nanomaterials in food are improved bioavailability, antimicrobial effects, enhanced sensory acceptance and targeted delivery of bioactive compounds. However, challenges exist in the application of nanomaterials due to knowledge gaps in the production of ingredients such as nanopowders, stability of delivery systems in meat products and health risks caused by the same properties which also offer the benefits. For the success of nanotechnology in meat products, challenges in public acceptance, economics and the regulation of food processed with nanomaterials which may have the potential to persist, accumulate and lead to toxicity need to be addressed. So far, the most promising area for nanotechnology application seems to be in meat packaging, but the long term effects on human health and environment due to migration of the nanomaterials from the packaging needs to be studied further. The future of nanotechnology in meat products depends on the roles played by governments, regulatory agencies and manufacturers in addressing the challenges related to the application of nanomaterials in food.

• 한국식품조리과학회지
• /
• 제30권3호
• /
• pp.291-306
• /
• 2014

The purpose of this study was to examine the use of social commerce restaurant products by college students according to demographic characteristics and eating out behavior. The questionnaire for the survey was distributed to 450 college students, who have experiences of purchasing a restaurant product on social commerce, with 286 responses used for analysis. From the result, college students frequently use smart phones and SNS for making such purchases. While the awareness of social commerce was high, they sometimes visited the websites and purchased products. The awareness and purchase experience of Coupang and Ticket Monster turned out to be the highest. The most frequently purchased product was restaurant discount coupons, followed by fashion/accessories, movie or concert tickets, food products, and beauty shop discount coupons. The discount rate was mostly 30 to 40% on average. The most significantly considered matter in purchasing products and services was product quality, followed by discount rate and consumer review. The respondents ate out at least 3 to 5 times a week, spent $100,000{\leq}200,000$ won, and were generally satisfied with the restaurant products from social commerce sites. The main satisfaction reason was price, whereas the dissatisfaction reason was false and puffy advertising. Service quality improvement and variety of category were the most necessary factors for improvement. Among the demographic characteristics, there was a difference in purchase expenditure of social commerce restaurant products, as well as purpose, companion, time used and word-of-mouth experience according to gender. According to grade, there was a difference in purchase expenditure, companion, area of use and impulsive purchase. Among the eating out behavior, there was a difference in purpose, companion and word-of-mouth experience according to the eating out frequency. Meanwhile, there was a difference in purchase expenditure, companion, time used, word-of-mouth experience and tool according to the eating out cost.

• Journal of Ginseng Research
• /
• 제35권1호
• /
• pp.1-11
• /
• 2011

Korean ginseng is a medicinally important perennial herb from the family Araliaceae. It has been cultivated for its highly valued medicinal properties for over 1,000 years in east Asian countries such as China, Korea, and Japan. Due to its longtime cultivation in shady areas, ginseng is frequently exposed to pathogenic infections. Plants protect themselves from microbial pathogens using an array of defense mechanisms, some of which are constitutively active, while others are activated upon pathogen invasion. These induced defense responses, controlled by defense-related genes, require tradeoffs in terms of plant fitness. We hypothesize that ginseng, as with other plants, possesses regulatory mechanisms that coordinate the activation of attacker-specific defenses in order to minimize fitness costs while attaining optimal resistance. Several classes of defense-related genes are induced by infection, wounds, irradiation, and other abiotic stresses. Both salicylates and jasmonates have been shown to cause such responses, although their specific roles and interactions in signaling and development are not fully understood in ginseng. This review summarizes possible defense-related genes in ginseng based on their expression patterns against biotic and abiotic stresses and describes their functional roles.