• 제목/요약/키워드: Productivity management

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Workforce Diversity: A Springboard for Employee Productivity and Customer Experience

  • MAKUDZA, Forbes;MUCHONGWE, Nevermind;DANGAISO, Phillip
    • 산경연구논집
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    • 제11권10호
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    • pp.49-58
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    • 2020
  • Purpose: The purpose of this study was to examine the differential effect of workforce diversity on employee productivity and its subsequent impact on customer experience. Research design, data and methodology: A once-off cross-sectional research design was used in this study where the Zimbabwean civil service was targeted. Randomization was used to collect 324 validated responses. The study focused on both primary (age and gender) and secondary (education and political affiliation) dimensions of workforce diversity. Results: The results were confirmatory that workforce diversity is a significant predictor of employee productivity (β = 0.668, P < 0.05), at the same time employee productivity holds explanation to customer experience by 37%. Results also revealed that gender diversity, educational diversity and political diversity were significant determinants of workforce diversity (P < 0.05). However, the study established that age diversity was not a significant factor in enhancing employee productivity (P > 0.05). Conclusions: The study concluded that workforce diversity is a powerful tool in enhancing both customer experience and employee productivity. As such, the latter can be augmented through shrewd workforce diversity practices as championed by management. To that end, the study recommends the development of a workforce diversity framework which promotes inclusivity.

카메라 모듈 제조기업의 신제품 생산성 향상에 관한 연구 (A Study on the productivity improvement of new product model for the camera module industry)

  • 최준호;강경식
    • 대한안전경영과학회지
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    • 제17권3호
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    • pp.371-375
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    • 2015
  • Smartphone industry grew rapidly enough to draw a close attention in a short period less than ten years. Accordingly, required camera module industry is getting increase. In this study, it will be shown how to improve the productivity of new product model for the camera module before the growth to maximize the company profits.

부트스트랩 맘퀴스트 생산성지수를 이용한 Single PPM 인증기업의 생산성 비교 연구 (A Comparative Study on Productivity of the Single PPM Quality Certification Company by using the Bootstrapped Malmquist Productivity Indices)

  • 송광석;유한주
    • 품질경영학회지
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    • 제38권2호
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    • pp.261-275
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    • 2010
  • The purpose of this study is to empirically analyze the productivity change of the 10 Single PPM Certification Company in the 3 Industry(Electronics, Motor-Parts, Machines). In this study, Productivity change over the time in Korean small and medium sized firms in the 3 industries by the bootstrapped Malmquist Productivity Index(MPI). The traditional Malmquist Productivity Index(MPI) and Data Envelopment Analysis(DEA) Models have not only bias but also lack statistical confidence intervals. they could lead to wrong evaluations of the efficiency and productivity scores. In this paper, DEA and a MPI are combined with a bootstrap method in order to provide statistical inferences that analyze the performance of the Single PPM Certification Company. The data cover the period between 2004 and 2007. The result of this paper reveals : 1) The Electronics Industry had productivity effect of 17%, but there was not direct effect for other Industries(Motor-Parts, Machines). 2) average productivity Progress of the 7DMU(Electronics), 1DMU(Motor-Parts) and none(Machines).

The Effect of Multiple Value Frames of IT Productivity on Business Performance

  • Kang, Taeg-Yong;Kwon, Do-Wan;Son, Eun-Il
    • 품질경영학회지
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    • 제31권4호
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    • pp.203-218
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    • 2003
  • The ongoing debate over IT productivity has revealed paradoxical effects of IT. This study proposes that IT business value is paradoxical structured. IT impacts are not easy to generalize according to one perspective or paradigm. This study assumes multiplicity in the phenomenon of IT value and explores effects of these multiple interpretations. The study seeks to understand organizational performance. Hypotheses are developed to test the relationship between competing interpretations of IT value and organizational performance. The purpose of this study is to determine whether or not senior managers perceive IT value on the basis of divergent managerial value frames.

건설회사의 생산성 향상을 위한 조직몰입에 관한연구 (A Study on organizational commitment for improving productivity construction company)

  • 김도균;강경식
    • 대한안전경영과학회지
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    • 제19권1호
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    • pp.73-85
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    • 2017
  • This paper provides a basic organizational commitment research for the study was conducted academic research, especially acidic improvements in the construction industry for a job commitment on organizational commitment. In this paper, first results are derived for literature to study and improve productivity and derive a major cause of job involvement of construction companies based on it for critical that the rationale organization.

CONFIGURATION METHOD OF HEALTH & SAFETY RULE FOR IMPROVING PRODUCTIVITY IN CONSTRUCTION SPACE BY MULTI-DIMENSION CAD SYSTEM

  • Hyoun-Seok Moon;Leen-Seok Kang;Nashwan Dawood;Sang-Bok, Ji
    • 국제학술발표논문집
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    • The 3th International Conference on Construction Engineering and Project Management
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    • pp.1161-1165
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    • 2009
  • Safety of workers and productivity in construction site are affected according to the conflict status of work spaces which are performed at a time. The interference among the work spaces in construction site should be minimized because it becomes a blocking factor that causes construction delay and low productivity. Those factors can be managed by reasonable H&S (Health & Safety) practice. This research suggests the requirements of H&S practice and rules to establish the strategy of H&S management based on the literature reviews related to H&S rule. The suggested H&S rule can be visualized for searching space conflict point if the rule is linked with visual simulation tool. Accordingly the research results can be used for improving and visualizing construction productivity by work space control in 4D/nD CAD system.

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공동주택 마감공사 TACT 기법 생산성 관리 - Productivity Achievement Ratio를 활용한 생산성 관리 - (TACT Productivity Management for Finish Works of Residential Buildings using Productivity Achievement Ratio (PAR))

  • 주선우;박문서;이현수;이광표
    • 한국건설관리학회논문집
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    • 제16권3호
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    • pp.36-48
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    • 2015
  • 다양한 공종이 혼재하는 공동주택 마감공사의 공기단축과 품질확보를 위해 마감공사의 체계적인 공정관리 필요성이 높아짐에 따라 고층 오피스 빌딩 마감공사에 적용하던 TACT가 도입되었다. 하지만 기존 기법과의 차이, 현장 상황의 차이(오피스 vs 아파트) 등으로 인해 주관사와 협력업체 간의 생산성에 관한 관점차이가 발생하고, 이로 인해 TACT 적용을 통한 기대만큼의 효용성을 얻지 못하고 있다. 또한 이러한 문제점에 대한 인식에도 불구하고 실효성 있는 대책 도출을 위한 참여주체 별 생산성 관점 차이 발생의 근본 원인에 대한 이론적 근거 및 실증적인 데이터와 체계적인 방법론을 통한 분석이 부족하다. 본 연구는 TACT 공정관리기법, 생산성 관리 및 생산성 지표에 대한 기존 문헌고찰과 TACT 적용 현장 설문조사 및 면담을 통해 공동주택 현장 TACT 도입 시 참여주체 간의 생산성에 대한 근본적 관점 차의 원인을 분석한다. 또한 실제 현장 사례의 생산성 제한 요인 도출 및 현재 생산성 측정값을 통해 획득 가능 생산성 값의 회귀식을 구하고, 생산성 달성율(Productivity Achievement Ratio, PAR)을 산출한다. 현 상황에서 최대로 획득 가능한 생산성(Obtainable Productivity, OP), 이를 제한하는 생산성 제한 요인(RF)으로 인해 획득하게 되는 실제 생산성(Actual Productivity, AP)의 비율 (PAR)을 통하여 주관사는 계획 대비 실적율인 기존 PPC(Percent Plan Complete) 측정을 통한 산출량 관리를 실제 현장 생산성 데이터 획득을 통한 생산성 관리 (측정, 평가, 계획, 향상)로 전환 가능하다. 협력업체는 OP 산출을 통해 TACT 적용 현장에서 획득 가능한 이론적 최대 생산성을 추정할 수 있으며, 이를 토대로 생산성 지표인 PAR 측정값을 주관사와의 의사소통 도구 및 의사결정 수단으로 활용할 수 있다. 또한 PAR 산출 과정 중 도출한 주요 RF 들은 현장 효용성 증대를 위한 생산성 관리 포인트로 활용 가능하다.

IPA를 이용한 건설 현장별 노동생산성 저해요인 비교 (A Comparative Analysis of Hindrance Factors to Labor Productivity in Each Construction Site Using the IPA)

  • 정재호;이석원;안병주;지남용;김재준
    • 한국건설관리학회논문집
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    • 제15권6호
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    • pp.71-82
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    • 2014
  • 우리나라 건설 현장에서는 인적요소인 건설근로자들의 경험과 행동에 따라 노동 생산성이 좌우된다. 건설현장의 노동 생산성을 향상시키기 위해서는 노동생산성을 저해시키는 잠재적인 요인들에 대한 전략적인 관리가 필요하다. 하지만 기존의 노동생산성 관리는 사전에 잠재적인 저해요인들을 도출하여 전략적으로 관리계획을 세우기보다는 현장에서 발생하는 현재적인 저해요인들만을 관리하는데 치중되어 있다. 이에 본 연구에서는 잠재적인 원인을 파악하는데 용이한 IPA를 이용하여 현장별 건설근로자의 노동생산성 저해요인을 비교분석하고자 하였으며, 근로자의 경제적인 문제에 대한 불만뿐만 아니라 근로자의 고용불안과 취약한 근로조건에 대해서 보호받고 있다고 느끼지 못하는 현실적 문제점을 파악 할 수 있었다. 이를 통해 현장관리자에게 실질적이고 현장에 적합한 관리측면의 전략적 시사점을 제시하며, 현장의 특성에 따라 노동생산성 향상의 중 장기적인 대책을 마련할 수 있을 것으로 기대된다.

The Positive Effects of Corporate Reading Management on Employee Performance

  • JUNG, Sung-Hyun;AHN, Byoung-Soon
    • 동아시아경상학회지
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    • 제10권4호
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    • pp.55-64
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    • 2022
  • Purpose - Corporate reading management requires employees capable of doing their job since employee performance is crucial to the firm's profitability. The objective of this study was to evaluate the positive effects of corporate reading management on employee management. It focuses on factors increasing employee productivity and the impacts corporate management brings about on the overall productivity of any kind of company. Research design, Data, and methodology - The current authors have investigated and conducted the qualitative content analysis (QCA) to obtain the adequate textual dataset in the prior and current literature. One of the primary benefits of doing research using content analysis is that it enables the researcher to employ a combination of qualitative and quantitative research methodologies. Result - Based on the review of the prior literature, the present authors found that there are four corporate reading management solutions to improve employee performance, following those instructions - A. Increased Motivation and Productivity, B. Employee Development, C. Businesses' Objective Alignment, and D. Improved Work Environment. Conclusion - This study addressed and figured out different factors that reading corporate can apply to influence employee performance, thus increasing the company's productivity. Future research should evaluate the adverse effects businesses might face from unfavorable working environments. The research also needed to address how ethics influences employee performance.

맘퀴스트 생산성지수를 활용한 강원도 보건소의 생산성 변화 분석(2006-2013) (Analysis of the Productivity Trend of Public Health Centers in Gangwon-do Using the Malmquist Productivity Index(2006-2013))

  • 엄태림;민하주;이광수
    • 보건의료산업학회지
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    • 제10권2호
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    • pp.15-23
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    • 2016
  • Objectives : The purpose of this study was to evaluate the productivity changes of 18 public health centers in Gangwon-do from 2006 to 2013 using the Malmquist Productivity Index(MPI). Methods : Data were collected from Statistics Korea from 2006 to 2013. The input variables were the numbers of medical, nursing and administrative personnels. The output variables were the performances of health promotion programs. Along with the traditional input-oriented DEA analysis, the MPI was calculated. Results : First, among the 18 public health centers, the productivity index of 14 public health centers was increased. Second, the annual productivity showed a 6% increase. Third, the productivity improvements were mainly caused by Scale Efficiency Change. Conclusions : Improving the productivity of public health centers requires the support and external policies of the national and local government. Internally, public health centers need to maintain scale optimization of the center. Additionally, efforts should be made to effectively use limited resources.