• Title/Summary/Keyword: Priority Decision Model

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-A Study on Development of CRM Evaluation Model Using AHP- (계층과정 분석을 이용한 CRM 평가 모델 개발에 관한 연구)

  • 양광모;강경식
    • Journal of the Korea Safety Management & Science
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    • v.5 no.2
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    • pp.99-109
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    • 2003
  • This study tries to grasp common problems which most companies utilizing CRM are facing and present solutions to such problems in utilizing CRM. For these purposes, we try to determine the most important and most urgent factors in CRM utilization by using AHP, one of the Multi-criteria decision-making methods proposed by Satty. AHP is widely used for determining relative magnitude per evaluation item, i. e. priority on problems and is expected to make more systematic and objective evaluations than conventional methods do. Even in the present situation where any general criterion on CRM dose not exist, utilization of CRM is expected to be actively continued, which will cause many problems. In this regard, evaluating CRM counts. This study also tries to present a model applicable to such CRM evaluations

Selecting a Mobile Device Using the Analytic Hierarchy Process (AHP를 이용한 모바일 기기 선정)

  • Byun, Dae-Ho
    • Journal of Digital Convergence
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    • v.9 no.4
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    • pp.1-8
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    • 2011
  • A mobile device is a handheld device, typically having a display screen with touch input and/or a miniature keyboard and accessible to the Internet. Because mobile devices are innovative and rapidly changing products, consumers are confronted with a decision-making problem to select the best device. This paper proposes an Analytic Hierarchy Process method to assess mobile devices and shows a method to select best mobile devices when purchasing. For this paper, the mobile devices considered as in the AHP model included net-book, tablet PC, smart phone, and camera phone. We derived 6 main criteria and 15 sub-criteria to synthesize the overall priority of criteria and mobile devices. The criterion of convenience in carrying showed the highest rank in the criteria. Although smart phones had the highest priority, the four mobile devices did not show significant differences in consumer preference.

Development on Fuzzy-AHP Ranking Risk Assessment Model for the monitoring systems (관제시스템 구축을 위한 Fuzzy-AHP 위험 순위 평가 모델 개발)

  • Chung, Sung-Hak;Park, Tae-Joon
    • Journal of the Korea Safety Management & Science
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    • v.13 no.2
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    • pp.51-59
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    • 2011
  • The objective of this study is to develop an evaluation model for the National highway risky areas. Thus, for the purposes of doing this, National highway risky area evaluated targeting to provide determination ranking and suggesting rival-superiority factors as well as under-inferiority factors in ten National highway risky areas. This study developed for modules of risky areas evaluation, using fuzzy set theory and analytic hierarchy process for evaluation model of National highway risky area in transport environment. The preceding studies assess risk analysis through analysis of causal relationships by National highway safety sector not only handles rating scale development suitable for assessment area by referring to accident frequency model but also geometric structures model. As result of this study, this model of Fuzzy Ahp Risk Analysis (FARA) apply for programmable design in real time processing through easily derive strategy for improvement activities to provide a decision-making effectively. Furthermore, this study contributes frame for improvements of National highway construction for renovation's priority strategy as well as future's policy schemes.

Strategic Management of the Policy for Seoul City's Hangang Renaissance (네트워크 분석적 의사결정방법(ANP)을 이용한 서울시 한강르네상스 정책의 전략적 관리방안)

  • Cho, Se-Hwan;Jeong, Gwang-Seop;Kim, Sang-Won;Won, Jai-Mu
    • Journal of the Korean Institute of Landscape Architecture
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    • v.39 no.1
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    • pp.1-10
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    • 2011
  • This study was performed for the purpose of reviewing the strategic management direction and ideas of the policy for Seoul City's Hangang Renaissance. In order to accomplish this, levels were established for each step of the policy and the policy priority by level was derived. The policy priority by level was analyzed by a decision making model through the Analytic Network Process(ANP) and the priority would be the standard to judge the order of priority. The analysis results showed that there was not a big difference between the priorities of two basic concepts: restoration and creation. The fourth level, detail plan of the third level, showed priority that development by type for waterside city in case of reorganizing city space and diversification of land utilization, utilization of riverside space in water front town for public and composit purpose, establishment of comprehensive plan on constructions in case of improving the landscape of Hangang and unified design plan rose to important element in case of forming Hangang park with the me. Based on the results of priority analysis, we would like to propose for the direction about the policy on Hangang Renaissance project, the policies forming Hangang Park with theme through unified design plan and reorganizing city space have to be proceed preferentially and connected with other plans.

A Study on the Priority of High-Speed Railway Customer Service Quality Factors Using AHP (AHP를 활용한 고속철도 고객 서비스품질 요인 우선순위에 관한 연구)

  • Kim, Hee Jae;Kim, Si Gon
    • KSCE Journal of Civil and Environmental Engineering Research
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    • v.44 no.2
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    • pp.257-262
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    • 2024
  • Today, high-speed rail is gradually increasing in importance as an eco-friendly means of transportation responsible for the movement of people between regions. In the past, problems of inefficiency continued due to monopolistic operation of the railway industry, and with the introduction of a public enterprise competition system, KTX and SRT operating organizations are making efforts to expand service quantity and improve quality. However, the high-speed rail service quality evaluation was limited to modifying and supplementing indicators from the operator's perspective suitable for past quality evaluations, and the evaluation target or method was not specific. Therefore, in this study, we developed a hierarchical model to measure high-speed rail customer service quality based on the model of Brady and Cronin(2001) and applied the analytical hierarchical decision-making method(AHP) to derive the priorities of Korea's high-speed rail competitiveness factors. Based on the results, it is believed that introducing reasonable and standardized service quality indicators will contribute to establishing a marketing strategy to improve the customer service competitiveness of high-speed rail operators.

The Application of Fuzzy DHP in MIS Project Selection (퍼지 DHP를 이용한 정보시스템 프로젝트의 선정)

  • 정희진;이승인
    • Journal of the Korea Society of Computer and Information
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    • v.3 no.2
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    • pp.189-199
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    • 1998
  • This study presents a FZOGP(fuzzified zero-one goal programming) model and a DHP (Delphic Hierarchy Process) that can be used to help information systems(IS) managers decides which IS projects should be selected. Delphic method is conducted prior to AHP so that not only can the objectives to be considered in analysis be determined, but the opinions of all decision makers can also be incorporated in problem formulation. While the DHP provides an ideal ranking process for the selection of IS Projects, it does not consider real constraints that exists in decision making process. Then this study intends to show how the DHP can be used to establish a priority structure for use within a FZOGP model. The advantages of FZOGP model are as follows: the imprecise aspiration level for each objective can be considered in FZOGP model. And, the common features between the new FZOGP and the GP models are that the objective functions in both models are minimized and the structure of their formulations are the same.

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Evaluation of Virtual Shopping Malls Using the Analytic Hierarchy Process (AHP를 이용한 가상쇼핑몰 평가)

  • 변대호
    • Korean Management Science Review
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    • v.18 no.1
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    • pp.55-68
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    • 2001
  • A virtual shopping mall is like a real-world mall, supports electronic shopping by selling products or services through Interne. Although increasing numbers of products are being marketed on the Web, little efforts has been spent on evaluating what mall is more suitable for marketing electronically and for protecting consumers. Evaluation of virtual shopping malls is regarded as a major task in business-to-consumer electronic commerce. This paper considers the Analytic Hierarchy Process(AHP) method in the evaluation of virtual shopping malls and provides its applications. The AHP is a systematic procedure for representing the elements of any problem, hierarchically. A series of pairwise comparison judgments is performed to express the relative strength or intensity of impact of the elements in the hierarchy. The AHP model hierarchy consists of the four following levels: decision maker, main criteria, sub-criteria, and virtual shopping malls. the main criteria include the state of physical firms, representation of information on the virtual shopping malls, product or service, convenience for shopping, consumer protection, and consumer service. The total number of sub-criteria in the third level is twenty-nine. All decision makers selected belong to virtual shopping mall enterprises, or universities. As a case study, we show the synthesized priority of the five virtual shopping malls that have acquired an E-Trust mark. Finally a sensitivity analysis shows how well each virtual shopping mall performs on each criterion by increasing or decreasing the importance of the main criteria.

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Efficient Inter Prediction Mode Decision Method for Fast Motion Estimation in High Efficiency Video Coding

  • Lee, Alex;Jun, Dongsan;Kim, Jongho;Choi, Jin Soo;Kim, Jinwoong
    • ETRI Journal
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    • v.36 no.4
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    • pp.528-536
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    • 2014
  • High Efficiency Video Coding (HEVC) is the most recent video coding standard to achieve a higher coding performance than the previous H.264/AVC. In order to accomplish this improved coding performance, HEVC adopted several advanced coding tools; however, these cause heavy computational complexity. Similar to previous video coding standards, motion estimation (ME) of HEVC requires the most computational complexity; this is because ME is conducted for three inter prediction modes - namely, uniprediction in list 0, uniprediction in list 1, and biprediction. In this paper, we propose an efficient inter prediction mode (EIPM) decision method to reduce the complexity of ME. The proposed EIPM method computes the priority of all inter prediction modes and performs ME only on a selected inter prediction mode. Experimental results show that the proposed method reduces computational complexity arising from ME by up to 51.76% and achieves near similar coding performance compared to HEVC test model version 10.1.

GIS AND WEB-BASED DSS FOR PRELIMINARY TMDL DEVELOPMENT

  • Choi, Jin-Yong;Bernard A. Engel;Yoon, Kwang-Sik
    • Water Engineering Research
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    • v.4 no.1
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    • pp.19-30
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    • 2003
  • TMDL development and implementation have great potential fur use in efforts to improve water quality management, but the TMDL approach still has several difficulties to overcome in terms of cost, time requirements, and suitable methodologies. A well-defined prioritization approach for identifying watersheds of concern among several tar-get locations that would benefit from TMDL development and implementation, based on a simple screening approach, could be a major step in solving some of these difficulties. Therefore, a web-based decision support system (DSS) was developed to help identify areas within watersheds that might be priority areas for TMDL development. The DSS includes a graphical user interface based on the HTML protocol, hydrological models, databases, and geographic information system (GIS) capabilities. The DSS has a hydrological model that can estimate non-point source pollution loading based on over 30 years of daily direct runoff using the curve number method and pollutant event mean concentration data. The DSS provides comprehensive output analysis tools using charts and tables, and also provides probability analysis and best management practice cost estimation. In conclusion, the DSS is a simple, affordable tool for the preliminary study of TMDL development via the Internet, and the DSS web site can also be used as an information web server for education related to TMDL.

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Factors Affecting Medical Incident Care on WBAN

  • Lim, Sungryel;Lee, Hongchul
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.7 no.5
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    • pp.1058-1076
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    • 2013
  • The WBAN(Wireless Body Area Network) supplies mobile convenience to our medical services. But if we have few effective control variables across this service deployment, the hidden distortions or defects of the system might threaten the lives and rights of the stakeholders. Therefore we need to increase the service credibility, to get WBAN effective. This study proposes a governance mechanism using feasible variables that are currently in use in practices in WBAN environments against medical incidents. Control variables were tested in Seoul National University hospital and related medical industries of South Korea. We assume that WBAN systems would be open based on integrating patients, medical employees and law enforcements to get smart theater operations against medical incidents by implementing proposed MJA(Multilateral Joint Analysis) model. MJA model also contributes to the convergence of computer systems and medical services by demonstrating flexible SOA(Service Oriented Architecture) dashboard of healthcare services with credibility factors in medicine. The important components in MJA model across WBAN, were found to be "Safety, Accuracy and Reliability" in priority order. Factor analysis, correlations and ANOVA were used to evaluate this model and an IT dashboard with a realization of mobile application, was used to support participants' decision-making.