• Title/Summary/Keyword: Port Relationship

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Port Information System For Port Authority (항만 유형별 정보시스템)

  • Park Nam-Kyu;Choi Hyung-Rim;Lee Chang-Sup;Kang Moo-Hong
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.9 no.8
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    • pp.1632-1642
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    • 2005
  • Is there my relationship between a port information system and a port type? This paper aims to define its relationship through a study on the port types of advanced countries and their information systems. In terms of port ownership and its governing body, the port type can be divided into 4 types: state-run, public corporation, local government-run, and private ownership. According to the port type, the major activities of ports are different. In the case of a state-run and local government-run port, they put emphasis on the function of administration, but a public corporation and private ownership stress the importance of customer services. The study results of the mutual relationship of a port type and an information system show that the state-run and local government-run ports have a good administration-oriented system, and public corporation and privatized ports have an excellent customer-oriented community system and e-business system. The differences in the information system by port type provide an important suggestion to the improvement of information system of Busan Port Authority. As Busan port has been transformed from a state-run type to a public corporation, a new port information system has to be followed. Accordingly, this study has suggested a three-stage development plan: The first is a mirroring stage of stabilizing the port management, the second is a cooperation stage of enhancing customer services through the establishment of a community system, and the third is an e-business stage of developing a profit system in order to create value added.

A Study on the Effects of the Port Service Quality on Customer Satisfaction and Performance in Incheon Port (인천항의 서비스품질이 고객만족과 경영성과에 미치는 영향)

  • Kim, SooMan;Choi, HaeSup;Kim, Youn Sung;Yoo, Hong Sung;Yoo, Seuck-Cheun;Kim, Seo-Young
    • Journal of Korean Society for Quality Management
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    • v.40 no.4
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    • pp.543-558
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    • 2012
  • Purpose: The purpose of this study was to propose useful suggestions by analyzing causal effect relationship between port service quality, and customer satisfaction and performance in port industry. Methods: The collected data through the survey were analyzed using multi-regression analysis. The measurement tools used for this study were divided into three dimensions such as internal quality, interaction quality and environmental quality. Results: The results of this study are as follows; regarding the influence of pot service quality dimension on customer satisfaction, it was found that the effects of interaction quality and internal quality were significant and those of environmental quality was not significant on customer satisfaction. It was found that customer satisfaction made statistically significant influence on performance from the investigation of the causal effect relationship between customer satisfaction and performance. Conclusion: Incheon Port needs to act actively paying attention to port facilities, efficient operation, network, cargo recruitment activities, smooth communication and fast handling.

A Conceptual Model of Port Clusters and Related Assemblages

  • Roh Hong-Seung
    • Journal of Navigation and Port Research
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    • v.30 no.2
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    • pp.145-150
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    • 2006
  • Recently we have seen a noticeable trend in ports to establish port clusters. Despite this trend, little research has actually been undertaken to fully define and analyse port clusters. A couple of exceptions have descriptively defined port clusters but the boundaries of port clusters are not apparent. Therefore, the aim of this paper is to define port clusters in terms of set theory and in particular look at them in terms of their distinct characteristics and system boundaries. The main concern of this paper is that there is a need to distinguish, from a system and a competition perspective, between port clusters, ports, maritime clusters and port ranges. This paper proposes a conceptual model relevant to the relationship among port clusters related assemblages and that has been applied to the north western europe region This model suggests six levels of competition that will help port authorities and government to develop appropriate policies and strategies for port operation and port industry.

Analysis on the Supply Chain of Port & Logistics, Industry from the Viewpoint of its Relationship (관계 유형 관점에서의 항만물류 공급망 분석)

  • Choi Hyung-Rim;Park Nam-Kyu;Kwon Hae-Kyoung;Yoo Dong-Yeol
    • Journal of Korea Society of Industrial Information Systems
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    • v.10 no.3
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    • pp.38-47
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    • 2005
  • To efficiently manage the supply chain of an industry, the structure and characteristics of a supply chain have to be predefined and it is strongly required to get a framework to analyze a supply chain. We have developed a framework to analyze a supply chain from the viewpoint of chain relationship. It is possible to evaluate the degree of supply chain of each entity by using the framework. We have applied the framework to the port & logistics industry. From this research, we have identified tile current status of supply chain of port & logistics industry in the Korea and extracted some considerations for the healthy supply chain of Korean port & logistics industry.

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Competition and Cooperation Dynamics between Gwangyang Port and Major Container Ports in Northeast Asia (광양항과 동북아 주요 컨테이너항만간 경협 추세분석)

  • Park, Byung-In
    • Journal of Korea Port Economic Association
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    • v.31 no.2
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    • pp.85-101
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    • 2015
  • This study formulates a development strategy for Gwangyang port through the analysis of its competition with other major Northeast Asian ports. A revised BCG matrix is applied to estimate the change in competition between the major ports in Northeast Asia and the Lotka-Volterra model is used for the competitor analysis. The growing competitive power and influence of Chinese ports, continued competitive advantage of Busan port, diminishing competitiveness of Gwangyang and Incheon ports, and disappearing competitive position of Japanese ports in Northeast Asia are all confirmed. In addition, according to the relationship between Gwangyang port and other major Northeast Asian ports from 2007 to 2014, Gwangyang port has changed to a predatory from a win/win relation with Busan port and has maintained its predatory relationship with Hong Kong port in terms of transshipment cargoes. Moreover, Gwangyang port has formed predatory relationships with Shanghai and Ningbo ports, a pure competitive relation with Tianjin port, and a win/win relation with Qingdao and Dalian ports. Overall, predatory relationships between Gwangyang port and other Northeast Asia ports increased from 2007 to 2014. The counterstrategies for Gwangyang port to address this situation include establishing cooperative relations and continuing the win/win relationships with cooperative ports.

A Comparative Study of the Relationship between Port Effeciency and Ownership Structure (항만 소유구조에 따른 효율성 모형 비교연구)

  • Hwang, Jin-Soo;Jorn, Hong-Suk;Kan, Sung-Chan
    • The Korean Journal of Applied Statistics
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    • v.22 no.6
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    • pp.1167-1176
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    • 2009
  • Few studies have investigated the quantitative relationship between port ownership structure and port efficiency with mixed results. This paper therefore contributes to the empirical literature by investigating the impact of port privatization on port efficiency using sample data drawn from the world's major ports. Moreover, this study applies the Bayesian approach to estimate the impact of port ownership on port efficiency. We fit Bayesian stochastic frontier model which is introduced by Griffin and Steel (2007) by WinBUGS. World's 25 main ports data are used for analysis. Based on MCMC sampling, we estimate parameters of the model and efficiency index of each ports. Moreover, we add estimates from package Frontier 4.1c in order to compare them with Bayesian results.

A Research on Impact of the Inter-Firm Relationship Formation Factors upon Business Performance : Primarily on the Ocean Shipping Service Market (기업간 관계형성의 영향요인이 기업성과에 미치는 영향에 관한 연구 -해운서비스 매매기업을 중심으로-)

  • 신희철;신한원;최영로
    • Proceedings of the Korean Institute of Navigation and Port Research Conference
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    • 2004.04a
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    • pp.321-332
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    • 2004
  • The purpose of this research is to introduce the concept of "relationship formation factors" in inter-firm relations and to empirically demonstrate that they are effective in improving the relationship results by means of anmediating variable. Therefore, the basic model of this study consists of the independent, mediating, and dependent variables. First, the independent variable, that is, the relationship formation factors, is further classified into three components: transactional, relational, environmental characteristics. Then, the study empirically examines how each of the three components influences the dependent variable, that is, the business performance(Load Factor), by way of the mediating variables, that is, trust and relationship commitment.

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A Research on Impact of the Inter-Firm Relationship Formation Factors upon Business Performance : Primarily on the Ocean Shipping Service Market (기업간 관계형성의 영향요인이 기업성과에 미치는 영향에 관한 연구 - 해운서비스 매매기업을 중심으로 -)

  • Shin, Hee-Chul;Shin, Han-Won;Choi, Young-Ro
    • Journal of Navigation and Port Research
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    • v.28 no.5
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    • pp.373-384
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    • 2004
  • The purpose of this research is to introduce the concept of "relationship formation factors" in inter-firm relations and to empirically demonstrate that they are effective in improving the relationship results by means of an mediating variable. Therefore, the basic model of this study consists of the independent, mediating, and dependent variables. First, the independent variables, that is, the relationship formation factors, are further classified into three components. transactional, relational, and environmental characteristics. Then, the study empirically examines how each of the three components influences the dependent variable. that is, the business performance(Load Factor), by way of the mediating variables, that is, trust and relationship commitment.

An Analysis on the Relationships between Port Selection Factors

  • Lee, Myoun-Soo;Kim, Tae-Won;Jang, Woo-Jun;Kwak, Kyu-Seok;Nam, Ki-Chan
    • Proceedings of the Korean Institute of Navigation and Port Research Conference
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    • v.1
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    • pp.441-446
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    • 2006
  • The world economy has came into unlimited competition with globalization since 1990. Opening markets to the world is in progress through the expansion of world free trade and internationalization of multinational enterprises. In the maritime transportation for world trade, shipping companies pursue "Hub & Spoke" strategy so a port which is not able to be located as a hub port is degraded as a feeder port. To attract shipping companies, it is necessary for existing ports to provide differentiated service. This paper devises marketing strategies for a competitive port after evaluating relation among the factors affecting port selection when a shipping company chooses a port of call. On the basis of determinants derived from existing researches, we study the relation as well as importance among the factors of port selection.

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An Empirical Study on the Quality Management for Port Services - Primarily on Busan Container Terminals - (항만서비스품질경영에 관한 실증연구 - 부산항 컨테이너터미널을 중심으로 -)

  • 신한원;최영로
    • Proceedings of the Korean Institute of Navigation and Port Research Conference
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    • 2002.03a
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    • pp.1-11
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    • 2002
  • As the competition among the ports is extreme, the purpose of this study which intendsto keep sustainable competitive advantage in Busan Container Terminals through the quality management of port service is shown as the followings. First, the common factor of quality management activities In the part of domestic container port is to be analysed. secondly, the efforts for enhancing the standard of quality management is to be confirmed lastly the relationship of cause-effect among the source of quality management, quality management activities and quality management is to be clarified. An empirical study was carried out to examine how Busan Container Terminals view quality management activities by the provision of statistical evidence showing the efforts to enhance the standard of quality management, common factors of quality management activities and causal relationship among these factors. The data investigating the quality management for Busan Container Terminals were collected from 170 persons in charge of quality management for port services in Busan Container Terminals the use of questionnaire method and personal interviews. The Cronbach's $\alpha$ coefficient and factor analysis were used to analyze the reliability and the propriety of measured variables. Furthermore SEM method using AMOS 4.0 was used to analyze the cause-effect relationship among the source. activities and accomplishments of quality management representing the core concept of quality management system. The importance of this study is placed in the description of the theoretical and general system on the quality management when the domestic container terminals have activated to promote the quality management, and in suggesting the actual problem and settlement method which are directly helpful to the field, and It can be indicated as having its meaning on future research obect.

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