A Study on the Effects of the Port Service Quality on Customer Satisfaction and Performance in Incheon Port |
Kim, SooMan
(Korea Express)
Choi, HaeSup (Incheon Port Authority) Kim, Youn Sung (College of Business Administration, Inha University) Yoo, Hong Sung (Inha University Partnership Institute) Yoo, Seuck-Cheun (College of Business Administration, Dongguk University) Kim, Seo-Young (College of Business Administration, Inha University) |
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