• Knowledge Management Research
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• v.17 no.3
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• pp.65-91
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• 2016

Although the success of industrial clusters largely depends on whether clustering firms can achieve economic performance, there has been less attention on investigating factors and conditions contributing to the performance enhancement for clustering small and medium-sized enterprises (SMEs). Along this vein, we adopt the theories of social capital and organizational learning as those success factors for clustering SMEs. This study thus aims at examining what effect social capital accrued in the relationships among actors within clusters has on firm performance of clustering SMEs and what role organizational learning plays in the linkage between social capital and firm performance. For the empirical analysis, we operationalized the variables and their measures to develop questionnaires through the theoretical reviews on literatures. As a sample of 227 clustering SMEs, our collected data was analyzed by hierarchical regression analysis. The results confirmed that a high level of social capital, represented by network, trust, and norm, has positive effect on firm performance of clustering SMEs. We also found that clustering firms presenting high organizational learning, represented by absorptive and transformative capability, achieve better performance than those placing less value on organizational learning. Furthermore the significant relationship between social capital and firm performance is mediated partially through organizational learning. These findings imply not only that the territorial agglomeration of industrial cluster does not guarantee the performance creation of clustering SMEs but that they need to develop social capital among various actors within clusters, facilitating their knowledge diffusion. In order to absorb and mobilize the shared knowledge and information into strategic resources, the firms should improve their capability associated with organizational learning. These expand our understanding on the importance of social capital and organizational learning for the performance enhancement of clustering firms. Differentiating from major studies addressing benefits and advantages of industrial cluster, this study based on the perspective of firm-internal business process contributes to the literature advancement. Strategic and policy implications of this study are discussed in detail.

• Journal of Korean Society for Quality Management
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• v.49 no.4
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• pp.623-640
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• 2021

Purpose: As an excellent example of ethical management of public enterprises, it provides implications for excellent management strategies through continuous ethical management promotion to domestic public enterprises and general enterprises through case analysis of the Korea Gas Technology Corporation's ethical management system and implementation. Methods: A case analysis was conducted on the ethical management system and implementation of the Korea Gas Technology Corporation, focusing on ethical management, human rights management, and social contribution activities. Results: The Korea Gas Technology Corporation's ethical management case is significant as an example showing the long-term progress and development process of establishing and implementing the ethical management system. Starting with the establishment of a basic plan for ethical management in 2004, the Korea Gas Technology Corporation has continuously advanced its ethical management system and practical capabilities. Through this, it is possible to provide implications to other companies through benchmarking on major implementations at each stage, such as the introduction, institutionalization, settlement, and maturity of the ethical management system. Conclusion: It proposes ethical management execution performance management centered on the performance of each stakeholder, linkage between the ethical management strategy system and the organization's strategy system, classification of related subjects and roles in the ethical management promotion system, and active external communication.

• Journal of Korea Society of Industrial Information Systems
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• v.28 no.1
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• pp.71-82
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• 2023

As an alternative to solving social problems, social economic actors are attracting attention as an important alternative. SPC is a private program that pays incentives according to the social performance measured by monetary value. This study measured efficiency by applying DEA to social enterprises that participated in the SPC program and analyzed the factors affecting efficiency through tobit regression. As a result of DEA analysis, it was found that 21% of social enterprises participating in SPC were efficient, but 66% needed to improve their efficiency. In the Tobit regression analysis, the efficiency was relatively low in the case of manufacturing sector, and when the square term of sales is included, the efficiency decreases as sales increase. Through this, it was estimated that external support is needed at a low level sales before crossing the critical point, and that the efficiency of social value creation increases when it grows above a certain level. Moreover, it is significant in that it combines the variables used in the analysis of traditional industrial efficiency while conducting efficiency analysis focusing on the social performance by monetary value, which is considered the most important achievement of social enterprises. It is believed that it will contribute to research related to the environment creation and the requirements of each field in creating social values for social enterprises in the future.

• Journal of the Korea Convergence Society
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• v.12 no.4
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• pp.259-266
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• 2021

This study is a study to systematize the R&D activities of social enterprises to derive a logical model of the R&D support policy, and aims to systematize the R&D activities based on the R&D demand survey and R&D activity analysis of social enterprises. R&D activities of social enterprises are at an early stage or are not systematic compared to general enterprises, so the process modeling method is used to group detailed activity elements to standardize and systemize them. As a result of the research, social enterprises are aware of the necessity and importance of R&D activities to secure competitiveness of products and services to increase social value, and because of their lack of R&D experience and capabilities, R&D specialized institutes (R&D planning institutes, government-funded research institutes), Universities, etc.) and are expected to improve R&D capabilities. The performance indicators of social enterprise R&D activities are derived in units of input-process-performance indicators through demand survey, activity analysis, and in-depth interview (FGI), and the logical model of R&D support policy is in the areas related to business strategy and performance.

• Asia pacific journal of information systems
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• v.30 no.3
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• pp.568-589
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• 2020

Recently, Social media has become a concern for businesses, including Small and Medium Enterprises (SMEs). SMEs began to adopt social media to support their performance. To benefit from the application of social media, SMEs must implement the right strategy. This study aims to analyze the factors that influence the use of social media in SMEs. Furthermore, alignment between social media functionalities and strategies and their effect on SME's performance are investigated. A case study is conducted in Gymi, a garment SMEs in East Java, Indonesia. The data collection includes interviews with the owner of SMEs, observations, and document analysis. Data analysis is performed by pattern matching, which matches the patterns from the literature with data from the case study. The results of this study show that cost-effectiveness, interactivity, and compatibility are factors that influence the use of social media in Gymi. The social media used by Gymi are Instagram, Facebook, YouTube, WhatsApp, and LINE. However, the main social media used to support Gymi's functions is Instagram. Gymi has a relatively good social media strategy as it has defined a specific goal, target audience, and channel selection for social media (Instagram). It also has specific resources and policies to handle social media. Gymi monitors and evaluates their social media content activities. These strategies are aligned with the Instagram feature used to support Gymi's function, particularly marketing, sales, customer service, and to some extent, internal operation. The alignment contributes to Gymi's performance measured by the increase in reputation (number of Instagram followers) and sales.

• The Journal of the Korea Contents Association
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• v.21 no.7
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• pp.317-327
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• 2021

The purpose of this study is to identify the priority factors for sustainable management of social enterprises related to early childhood education. To achieve the purpose of this study, sustainable management factors were extracted by examining previous studies related to social enterprises, and the priorities of factors were derived using the AHP method after conducting surveys of those who are related to early childhood education and social enterprises. As a result of the study, the priorities of the four major factors for sustainable management of social enterprises were confirmed in the following order: strategic factors, organizational factors, management capability factors, and social environment factors. And the priorities of the 16 sub-factors were confirmed in the following order: program originality, excellence of program content, CEO's leadership, expertise in operation and education, securing information on early childhood education market, etc. This study is meaningful in that it discovered the basic success factors for the performance and sustainability of social enterprises related to early childhood education and suggested directions for establishing management strategies for social enterprises related to early childhood education.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.17 no.4
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• pp.172-179
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• 2016

This study examined what entrepreneurial elements of social enterprises contribute to the virtuous cycle to lay a foundation of the coevolution with communities through growth and wealth distribution. To this end, the study was started by adding the pursuit of social goals to the components of entrepreneurship, namely an innovative mind, progressive spirit, and risk sensitivity, and the effects of each of these factors on their economic performance and the social performance were examined. Within this framework, the relationships between social enterprises' performance in economic and social dimensions as dependent variables, and the entrepreneurial elements as independent variables were examined by correlation tests and regression analysis for two hypotheses and their 8 subsequent hypotheses. The results showed that the entrepreneurs' progressive spirit had a statistically meaning effect on the economic performance, and an innovative mind and risk sensitivity are influential variables for social performance.

• Journal of Information Processing Systems
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• v.19 no.6
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• pp.713-721
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• 2023

Conventional mining enterprises, particularly coal-related ones, exhibit substantial environmental pollution and high energy consumption, while those involved in new energy resources, such as lithium and cobalt, face severe resource shortages. Consequently, the economic efficiency of China's mining enterprises is significantly constrained. This study examines data from nine representative listed enterprises in China spanning 2016 to 2021. Employing the DEA model-i.e., BCC (VRS) model, we analyze the economic efficiency of mining enterprises with a focus on stakeholders. The paper provides static and dynamic analyses, offering insights and recommendations for enhancing technology, reducing costs, and fortifying social relationships.

• International Journal of Computer Science & Network Security
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• v.24 no.7
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• pp.186-194
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• 2024

This study aims to investigate the technological-organizational-environmental (TOE) factor of influencing small and medium-sized enterprises (SMEs') social media (SM) adoption in developing countries. This study used a closed-ended questionnaire to collect data from randomly selected respondents (owners, executives, and managers) from SMEs operating in Pakistan. SMART PLS version 3.2.8 was used for path analysis of 423 responses. The research findings include the direct influence of TOE factors on SMEs SM adoption and SMEs performance. Furthers, this paper also has implications for practitioners and scholars interested in exploring the SM adoption and usage in SMEs.

• Journal of Digital Contents Society
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• v.13 no.2
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• pp.205-211
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• 2012

This paper presents research result of digital marketing model for improving enterprise marketing campaign performance. Recently, the enterprises which had completed projects such as ERP, CRM, and SCM for business value chain process transformation are working to improve enterprise marketing process. It is the trend for enterprises to use digital marketing tactics to overcome the limit of existing traditional marketing tactics. Especially, enterprises try to adopt digital marketing for marketing campaign performance. In this paper, digital marketing research model and hypothesis were established and statistically analyzed by marketing expert survey research. The research finding is that Web Analytics, Social Analytics, Personalized CRM, Campaign execution automation, Real-Time campaign management can be core influencers for marketing campaign performance improvement.