• 제목/요약/키워드: Performance management

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중소기업의 생산성 성과 요인에 관한 구조적 분석: 생산성경영시스템(PMS) 인증 제조업을 중심으로 (A Structural Analysis of the Factors Affecting Productivity Performance: Based on SME of Manufacturing Certified the PMS)

  • 서창수;안옥현
    • 품질경영학회지
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    • 제47권2호
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    • pp.295-314
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    • 2019
  • Purpose: This study aims to investigate the factors affecting productivity performance for Korean SMEs of manufacturing which had obtained the certification of Productivity Management System(PMS) that is a Korean assessment program for enhancing maturity of company's management systems. Methods: The proposed model is based on the PMS model. The valid 759 data registered from 2010 to 2018 year was analyzed using SEM analysis for testing hypotheses. Results: The results are as follows. First, Leadership affects the five core sub-system processes positively, but doesn't a significant Business Performance directly. Secondly, HRM, Customer & Market Analysis, and Process Management excluding Productivity Development and Measurement Analysis and Knowledge Management have a significant effect on Business Performance. Lastly, when examining the mediation effect, Process Development, Customer & Market Analysis, and HRM have indirectly effect between Leadership and Business Performance. Conclusion: This study results suggest not only the role of leadership to improve productivity performance of SME, but also which core processes are focused and differentiated.

지식관리시스템의 지식정보 요인 및 관리요인이 경영성과에 미치는 영향 - 평가와 보상의 조절효과 (A Study on Influence of Knowledge Information Factors and Management Factors of the KMS on Business Performance - Moderating Effect of Evaluation and Compensation)

  • 이승민;이선규
    • 디지털융복합연구
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    • 제16권6호
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    • pp.63-73
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    • 2018
  • 본 연구는 중소 제조 및 서비스업체를 대상으로 하여 KMS의 경영성과에 미치는 영향요인을 지식정보요인과 관리 요인으로 설정하여 이들 요인들이 경영성과에 미치는 영향을 분석하였고, 평가와 보상을 조절변수로 설정하여 평가와 보상이 지식정보요인 및 관리요인과 경영성과 간에 미치는 조절적 효과를 분석하였다. 분석결과, 지식 적합성, 지식정보의 신뢰성, 지식관리프로세스 지원으로 설정된 지식정보 요인은 경영성과에 정의 영향을 미치는 것으로 분석되었고, 관리요인 중에서는 학습의 조직화와 협력 요인은 경영성과에 정의 영향을 미치는 것으로 분석되었다. 평가와 보상이 지식정보요인 및 관리요인과 경영성과 간에 조절적인 역할을 하고 있는지를 검증한 결과에서는 지식정보요인의 지식 적합성, 지식정보의 신뢰성, 지식관리프로세스지원, 관리요인의 지식공유활동, 협력은 경영성과에 조절적인 역할을 하고 있는 것으로 분석되었다.

요양병원 간호사와 간호조무사의 암성 통증관리에 대한 지식 및 수행 (Knowledge and Performance of Cancer Pain Management of Nurses and Nurses' aides in Long-term Care Hospitals)

  • 정선진;김계하
    • 한국콘텐츠학회논문지
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    • 제14권10호
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    • pp.649-660
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    • 2014
  • 최근 급증하고 있는 요양병원 간호사와 간호조무사의 암성 통증관리에 대한 지식과 수행 정도를 평가하고자 본 연구는 실시되었다. 광주와 전라남도의 7곳의 요양병원에서 간호사 84명과 간호조무사 72명을 표출하여 자료를 수집하였다. SPSS/WIN 21.0 프로그램을 사용하여 기술통계, 독립 t-검정, one-way ANOVA, 피어슨 상관 계수, 단계적 다중회귀분석을 실시하였다. 분석 결과, 대상자의 지식은 30점 만점에 16.84점으로 나타났고, 수행의 평균평점은 4점 만점에 2.88점이었다. 대상자들의 지식은 교육 수준, 직업, 암성 통증관리지침 존재 여부 인식에 따라 차이가 있었다. 수행에서는 교육 수준, 직종, 병상 수, 암성 통증관리지침 존재 여부 인식, 암성통증 임상실무지침서 비치 여부에 따라 차이가 관찰되었다. 지식은 수행과 정적 상관관계를 보였으며, 수행에 영향을 미치는 요인은 지식, 병상 수, 암성통증 임상실무지침서 비치 여부였다. 향후 요양병원 간호사와 간호조무사의 암성 통증관리에 대한 교육 프로그램을 실시할 때 이러한 변수들을 고려해야 할 것이다.

The Role of Financial Management Accountability in Enhancing Organizational Performance in Indonesia

  • MUKTIADJI, Nusa;MULYANI, Sri;DJANEGARA, Moermahadi Soerja;PAMUNGKAS, Bambang
    • The Journal of Asian Finance, Economics and Business
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    • 제7권12호
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    • pp.845-852
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    • 2020
  • The study aims to investigate the implementation of the internal quality assurance system (IQAS) on HEIs performance, mediated by financial management accountability. The commitment from foundation leadership on financial management accountability and their implications for HEIs' performance is also carefully examined. This study employs samples of 108 respondents from the leadership of private HEIs under Region IV Service Institutions. The purposive sampling, as a part of non-probability sampling was chosen as the sampling technique. Statistical data analysis conducted by use the structural equation model to test the hypothesis. The results reveal that the implementation of IQAS does not influence the financial management accountability, but it has an essential role on HEIs' performance. Moreover, foundation leadership's commitment has a significant positive effect on financial management accountability and HEIs' performance. Financial management accountability also has a significant positive effect on HEIs' performance. Financial management becomes important because the entire activities of HEIs should end with financial reporting. Therefore, financial and non-financial aspects are two interrelated and complementary aspects in the accreditation process. The findings of this study suggest that that performance measurement is very crucial as a part of the efforts to meet the general accountability requirement for organizations, particularly in HEIs.

Does Talent Management Affect Employee Performance?: The Moderating Role of Work Engagement

  • SOPIAH, Sopiah;KURNIAWAN, Didiek Tri;NORA, Elfia;NARMADITYA, Bagus Shandy
    • The Journal of Asian Finance, Economics and Business
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    • 제7권7호
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    • pp.335-341
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    • 2020
  • The study aims to examine the relationship between talent management and work engagement and its impact on nurses' performance in Indonesia. This study is also intended to understand the role of work engagement in moderating talent management and employee performance. This present study applied a quantitative method using path analysis to investigate the relationship between variables and the primary role of work engagement. The participants of the study were nurses both in privates and public hospitals in Indonesia, with a total of 376 respondents. Closed questionnaires were processed in this study with a Likert scale with five choices ranging from 1 (strongly disagree) to 5 (strongly agree). The questionnaires were entirely collected over almost five months using Google form. The results of the study confirmed that the nurse performance, both at government and private hospitals, are categorized as good, while the work engagement and talent management are also categorized as high. The findings confirmed that talent management positively influences work involvement and employee performance. In addition, this study suggests that work engagement plays an essential role in moderating between variables and provides a confirmation of the important role of talent management and work engagement for nurses' performance.

회수물류업에서의 성과측정을 위한 BSC (Balanced Scorecard) 시스템 개발에 관한 연구 (A study on development of BSC system for performance measurement in retrieval distribution business)

  • 윤준섭;서병륜;강경식
    • 대한안전경영과학회지
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    • 제10권1호
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    • pp.107-116
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    • 2008
  • Nowadays, BSC presented by alpan is observed by many enterprises and is being operated gradually. BSC includes non-financial factor as well as financial factor in performance assessment and it is a tool that will be able to evaluate even strategy of long-term view. In point of performance management, BSC brings in relief importance on non-financial performance as well as financial performance and it shares with viewpoint of 4 things of financial viewpoint, customer viewpoint, internal process view point, learning and growth viewpoint. then these make an array with vision and strategy of organization by causal relationship, it presented necessity of performance control on organization as center on KPI of inner of each viewpoint. Thus, study on measures and control of management performance is progressed actively and is accomplishing much development. This study is aimed at calculation of weight that is able to reflect its importance about AHP on KPI of each viewpoint. The purpose of this study is to present desirable performance measurement model and to give a weight in consideration of working-level character.

공공 S/W 분야에서 프로젝트 관리자의 역량이 성과에 미치는 영향 (The Effect of Project Managers' Competences on Performance in Public S/W)

  • 오민정;주형준;이민호
    • 산업경영시스템학회지
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    • 제44권3호
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    • pp.230-239
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    • 2021
  • There is a growing interest in project management knowledge, project management information systems, and process improvement to systematically project execution in public sectors, achieve high performance and value, and increase the effectiveness of the overall industry. In particular, the software industry is a knowledge-intensive industry centered on professional manpower. This study examines the effect of the project managers' competences of regional SW promotion agencies on and project performance and the moderating effect of the level of project management maturity. We collected data using a questionnaire to the project managers of regional SW promotion agencies. In this study, a structural equation model was used to analyze the relationship between project managers' competences and performance. In addition, a multi-group structural equation model was used to analyze the moderating effect according to the high and low project maturity. As a result of the analysis, it was found that only contextual competence among the competences of the project manager had a positive effect on project performance. It was found that technical and behavioral competence did not have a positive effect on management and completion performance. It was found that the moderating effect according to the maturity of business management of local institutions was not significant.

병원 영양부서 평가지표에 대한 중요도-수행도 분석 (Importance-Performance Analysis of Evaluation Indicators in Hospital Nutrition Department)

  • 이주은
    • 대한영양사협회학술지
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    • 제18권4호
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    • pp.326-343
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    • 2012
  • This study has attempted to collect actual spot's opinions and analyze importance-performance of indicators for the evaluation of hospital nutrition department. The results of this research were as follows: first, the average score of self-estimated performance was 3.75 based on a 5-point scale. The degrees of importance of hospital foodservice and nutrition department management were in the range of 3.71~4.85 out of 5.0 and the mean importance degree score was 4.37. Second, the average score of self-estimated performance in each category was significantly higher in the case of general special hospital compared to general hospital. Especially average performance score of nutrition management in the general special hospital was higher than that of general hospital (P<0.001). The average performance score of the hospital with more beds was significantly higher than that with less beds. Contract managed hospital's score was significantly higher than that of self-operated hospital in two categories, "facilities management" and "nutrition management" (P<0.05, P<0.01). In foodservice and nutrition management of task-separated hospitals, the average performance scores were significantly higher than those of not-separated hospitals (P<0.01, P<0.001). Third, according to the importance-performance analysis of recognition about indicators for the hospital nutrition department's operations evaluation, 'foodservice facilities management' and 'foodservice sanitation management' were in 'doing great', 'nutritional management' and 'operational management' were in 'low priority', and 'other foodservice management' was in 'overdone'. In conclusion, there's a need for institutional specific standards of sanitation for Korean hospital foodservice.

QFD를 이용한 품질경영 시스템의 개발모듈에 대한 이행도 평가모형 (Constructing a Performance Evaluation Model of an R&D Module in Quality Management System Using QFD)

  • 류문찬;우성권
    • 품질경영학회지
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    • 제30권2호
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    • pp.1-10
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    • 2002
  • A performance evaluation model of an R&D module in the quality management system for M Company Is constructed using QFD. The company produces telecommunication devices and employs the performance evaluation model based on ISO 9000 family. However, the model has some problems, one of them is that all check items are regarded as equally important Customer requirements are gathered from internal customers and QFD is utilized to obtain weights for each check item.

A Strategy on Performance Assessment Information System of Building Remodeling

  • Hong, Eun Hwa;Kim, Gyu Jin;Lee, Sang Chul;Lee, Jong Sik;Jo, Jae Ho;Chun, Jae Youl
    • 국제학술발표논문집
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    • The 6th International Conference on Construction Engineering and Project Management
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    • pp.643-645
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    • 2015
  • This study is designating the scope, in order to establish the information management system of performance assessment for remodeling buildings, to analyze the current status of performance assessment, and to identify technologies and concepts applicable to performance assessment model.

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