• Title/Summary/Keyword: Performance improvement factors

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A Affect on Quality Management Factors and Performance - Focus on Construction Industry - (품질경영의 활동요인과 경영성과와의 관련성에 관한 연구 - 건설업을 중심으로 -)

  • Lee, Lae Hyung;Kim, Byeong Chan
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.9 no.3
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    • pp.195-209
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    • 2013
  • Purpose of this study is to empirically consider relation between QM activity factor and management result. For this, following 6 major variables of QM activity were established as independent variable; CEO's leadership, communication, process control, standardization, full participation and education/training while satisfaction of members and improvement of quality were established as dependent variable. And, a model was set up and hypothesis verification was conducted on the basis of data collected through questionnaires. The results are summarized as follows; First, QM factors which influenced satisfaction of members in management result were CEO's leadership, communication, process control, full participation and education/training but 'standardization' factor was not statistically significant. Second, QM factors which influenced improvement of quality in management result were CEO's leadership, communication, standardization, full participation and education/training but 'process control' factor was not statistically significant. Third, among main factors of QM activity, the factor which preferentially influenced satisfaction of members was 'full participation' factor while the factor which preferentially influenced improvement of quality was 'standardization' factor. According to such results, it is required to seek a statistical method regarding QM activity with focus on the factor of 'full participation' and 'standardization' among other things for the purpose of satisfaction of members as well as improvement of quality. It is believed that implication of this study can be useful information to realize management result considering main factors of QM activity and that it also can be basic reference data to seek a statistical method for satisfaction of members and improvement of quality by grasping core factors having influence over QM activity.

Factors associated with the Degree of Quality Improvement Performance (질 향상 활동성과에 영향을 미치는 요인)

  • 이선희;강혜영;조우현;채유미;최귀선
    • Health Policy and Management
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    • v.11 no.4
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    • pp.54-69
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    • 2001
  • This study was conducted to assess factors associated with the degree of performance of qualify improvement(QI) activities. A mailed questionnaire survey was conducted between September 15 and October 30, 2000, with the staffs being charge of QI at each of the hospitals with 400 beds or greater. Of the 108 hospitals eligible for inclusion in our study, 79 participated, yielding a response rate of 73.1%. After excluding 12 hospitals that did not perform any QI activities, 117 responses from 67 hospitals were used for the analysis. Using the Malcolm Baldrige National Quality Award Criteria(MBNQAC), perceived performance of QI was measured in terms of the improvement of the quality of clinical practice, clinical supporting department, administrative procedure of receiving care, customer satisfaction, efficiency and standardization of work process. Factors evaluated for the association were the extent of QI implementation, compliance to 5 QI principles, participation of hospital CEOs, budget allocation, history of QI, and bed size. Path analysis was performed to assess the relationship between QI performance and these factors. Major findings of this study are as follows. Hospitals showing higher degree of QI implementation (path coefficient=0.5967, p<0.001)) and better compliance with the basic principes of QI(0.5736, p<0.05) tended to achieve better performance. Path analysis results showed that interest and participation of hospital CEOs(0.1954, p<0.05) and compliance with the basic principes of QI(0.4028, p<0.0001) indirectly affected the outcomes of QI by influencing the intermediate variable of the level of QI implementation. This study results suggest that having employees have a good orientation of the basic concept and principes of QI through relevant training be the most important requirement to achieve better outcomes from QI activities. In addition, to educate leaders of hospitals the need of active implementation of QI is important to encourage their participation and draw strong support for QI programs.

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Hi Herzberg ? : The Role of Compensation Factors and Suggestions for Performance Compensation System

  • Kim, Yoo-Gue;Yang, Woo-Ryeong;Kim, Ha-Ryong;Yang, Hoe-Chang
    • The Journal of Economics, Marketing and Management
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    • v.5 no.1
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    • pp.21-26
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    • 2017
  • Purpose - This study extracts performance-reward factors based on the previous studies related to Herzberg's two-factor theory and performance-reward and proposes a research method to identify how these factors have an influence on task performance directly related to production performance and contextual performance that has an indirect influence. Research Design, Data, and Methodology - This study draws performance-reward factors through Focus Group Interview(FGI), classifies them into economic/uneconomic and direct/indirect factors, draws maintenance/improvement factors and unnecessary ones through IPA, and maximizes the effectiveness of performance-reward factors. Results - It also identifies how performance-reward factors have an influence on internal and external motives based on previous studies, classifies performance-reward factors into task performance and contextual performance and identifies the influence relationship between these, and proposes a research model to identify the roles of equity sensitivity based on equity theory. Conclusion - The findings from this study are expected to lay the groundwork for drawing various methods to reduce the turnover rate of employees and be important resources for reinforcing the competitiveness of businesses by classifying the performance -reward factors that may cause internal and external motives from the small and medium-sized manufacturing perspective and presenting methods to identify if these have an influence on task performance and contextual performance.

A Study on the Difference of Response Characteristics according to Description and Expression Method of Procedures (절차서의 기술 및 표현 방법에 따른 작업자 반응특성 차이 연구)

  • Jang, Tong Il;Lee, Yonghee;Oh, Yeon Ju;Lee, Yong Hee
    • Journal of the Korean Society of Safety
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    • v.28 no.1
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    • pp.117-124
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    • 2013
  • Emergency operating procedures(EOPs) of nuclear power plants should be described considering the cognitive capability and limitation of operators and provide appropriate information in the aspect of human factors. Procedures which doesn't consider cognitive characteristics of operators can become causes of human errors. In previous researches, in order to reduce these problems related to the description of EOP, an improvement suggestion for EOP writer's guide has been proposed, which is reflected human factors aspects that should be considered when describing EOPs. The proposed items, however, have a necessity to be validated because it was listed from various documents such as standards and guidelines without any special validation process. For that reason, in this study, a validation process were performed to show that procedures, which are described in compliance with the requirement items proposed in the improved EOP writer's guide, have positive effects in the aspects of human errors and performance comparing with previous procedures. Experiments were performed to compare the performances of two tasks which are described in compliance with each writer's guide of before and after the improvement During each task was performed in experiments, changes of physiological responses such as EEG and ECG were measured to evaluate the cognitive workload and the stress of operators in each task. And also, as the performance, frequencies of errors and cognition speeds of each task were evaluated. In the results of the experiment, the portions of the ${\beta}$ wave decreased in the tasks overall after the improvement. In the case of ECG, change rates of the mean of R-R interval were decreased in the tasks after improvement. In the results of the performance, the cognition and the response time of the tasks after the improvement were predominant with statistical significancies. Error times in the tasks after improvement were decreased or same to the tasks before improvement. Conclusively, it was validated that the procedures were described in compliance with the improved EOP writer's guide had effects on the reduction of human errors and improvement of performance.

SELECTING OPTIMUM MANAGEMENT PRACTICES IN PRE-CONSTRUCTION PHASE CONSIDERING PROJECT CHARACTERISTICS

  • Hee-Sung Cha;Ki-Hyun Kim;Young-Jin Ko
    • International conference on construction engineering and project management
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    • 2011.02a
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    • pp.609-613
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    • 2011
  • The importance of project performance management as an alternative for solving problems is rising, which are followed by the difficulties of managing construction project in the construction industry. This research classifies and applies the potential improvement made by the construction practitioners. In order to apply influential factors for success on the construction project, the research identifies the relationship between the factors and performance management practices. In addition, in order to predict the results reflecting the project characteristics which are un-improvable by the construction managers in the initial stage of construction, the effect of project characteristics to the identified management practices have been drawn by performance area. Finally, in order to improve the predicted performance, this research provides a framework in setting valid best practices according to the performance areas through a statistical analysis between the best practices and project characteristics through the industry survey.

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A Study on the Ranking Strategy for the Product Improvement of the K Series Tank using AHP, Scoring Method, and TOPSIS (AHP와 평점법 및 TOPSIS를 활용한 K계열 전차 성능개량 우선순위에 대한 연구)

  • Na, Jae-Hyun;Park, Chan-Hyeon;Kim, Dong-Gil
    • The Journal of the Korea institute of electronic communication sciences
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    • v.16 no.5
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    • pp.899-908
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    • 2021
  • Since the modern weapon system is composed of a complex system, it is quite difficult to derive the priority of performance improvement factors. In addition, research on the method for prioritizing quantitative performance improvement factors considering the opinions of stakeholders is insufficient. In this study, in order to quantitatively derive the priorities of performance improvement factors for K1 tanks and K2 tanks, a survey was conducted with experts with experience in tank development, and the preface data was analyzed using AHP, scoring method, and TOPSIS methods. As a result, priorities were quantitatively derived. The results of this study are expected to be used as decision-making indicators for stakeholders in the future weapon system development and performance improvement stage.

Analysis of Performance Factors of Defense Logistics Strategy (국방물류전략의 성과요인 분석)

  • Kim, Jinho;Lee, Seong-Yoon;Lee, Jaiill;Seo, Jeonghun;Kang, Seokjoong
    • Journal of Information Technology Services
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    • v.17 no.4
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    • pp.21-35
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    • 2018
  • This study reconstructed the military logistics improvement project currently being implemented by ROK military as a defense logistics strategy. In addition the factors affecting the performance of the defense logistics strategy are analyzed using PLS. The significance of this study is as follows. First, the defense logistics improvement project was structured as a defense logistics strategy according to function. Second, PLS is used for performance factor analysis. Most of the existing defense researches utilized the ML structural equation. However, this study used the PLS structural equation in view of the fact that each detail project is the formation of defense logistics strategy. Third, we identified projects that have a substantial impact on defense logistics performance and those that do not. We found that inventory, process, and information strategy influenced logistics performance among defense logistics strategies. On the other hand, it was confirmed that the facility/equipment strategy had no significant effect on defense logistics performance.

Derivation of Factors for Improvement for Efficient Procurement and Lifting Management of Modular Construction (모듈러 건축공사의 조달 및 양중 효율화를 위한 중점개선 요구사항 도출)

  • Kim, Min Ju;Lee, Dongmin;Lim, Hyunsu;Cho, Hunhee;Kang, Kyung-In
    • Proceedings of the Korean Institute of Building Construction Conference
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    • 2015.05a
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    • pp.211-212
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    • 2015
  • Procurement and lifting scheduling of modules and resources in modular construction, where modules that are manufactured from factory are delivered and assembled on site, is a crucial factor that determines the efficiency of the whole construction. However, previous studies have barely acknowledged the significance of resource procurement process and lifting of modules in modular construction. Therefore, this research aims to derive factors that are in need of improvement for successful implementation of procurement and lifting efficiency, and visualize them according to their importance and performance on improvement through IPA(Important Performance Analysis).

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A Study on Contract Attributes, Firm's Performance and Partnership Intention in the Digital Contents Service Industry (디지털 콘텐츠 산업에서의 계약 속성, 성과 및 파트너십 의도에 관한 연구)

  • Kim, Seon-Min
    • Journal of the Korea Safety Management & Science
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    • v.14 no.4
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    • pp.271-279
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    • 2012
  • Although digital contents markets grow very rapidly and are known as a higher value added industry, there is also potential risk in producing digital contents. Thus, many firms have begun to produce a firm's digital contents by outsourcing from other companies in order to catch-up new technologies and to make stable profits. However, since contracts are decided mostly based on bidding price and also standard contract are not available, there is a limit on the benefit from the contents outsourcing. Thus, this study argues that if both contract factors such as contract concreteness and flexibility are well managed, the on-line digital contents will increase the performance of a firm. This study deals with the influence on the firm's performance by the outsourcing in contract factors based on the empirical analysis. Using regression analysis with these two dependent variables, the findings showed that the contract concreteness had positive effects on both cost improvement performance and efficiency improvement performance, but the contract feasibility only had positive effect on efficiency improvement performance. In addition, the result of the study showed that the contract performance of outsourcing the digital contents have a positive impact on the partnership intention.

An Impotance-Performance Analysis of Planning Factors for Teenager Leisure Space (청소년 여가공간 공간계획요소의 중요도-성취도 분석)

  • 서주환;이준근
    • Journal of the Korean Institute of Landscape Architecture
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    • v.28 no.4
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    • pp.125-131
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    • 2000
  • In order to collect basic data for the plan, design, and improvement of teenager leisure space as well as to contribute to the preparation of various youth leisure spaces, this study is to examine and analyze leisure space planning factors under the consideration of leisure patterns changing rapidly in youth activities. We used sufficient amount of questionnaires and a physical environment analysis at downtown parks and Tongdaemun fashion complexes where various leisure activities of teenager are happened. In addition, an importance and performance analysis was attempted on planning factors of each derived leisure space. on sequently, effective and efficient preparation of youth leisure space for desirable youth leisure activities should be carried out after finding out characteristics of teenager leisure spaces, deriving and integrating suitable planning factors for each characteristics, and finally adapting such derived planning factors by performance and importance. The future space for youth leisure should be improved and prepared after mature consideration about importance and performance of planning factors, which are suited for leisure patterns and characteristics of teenager leisure spaces.

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