• 한국콘텐츠학회논문지
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• 제20권7호
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• pp.161-168
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• 2020

자치분권은 국가와 지방자치단체의 권한과 책임을 적절하게 배분하는 것이지만 단순한 행정사무 및 재원이양에 그치는 것이 아니다. 본 논문은 행정사무 지방이양의 과제를 살펴보기 위해 우선, 관련 선행연구를 고찰하였다. 다음으로 공무원들을 대상으로 기능이양 정도의 평가와 이양방향 등을 살펴보았다. 마지막으로 기능이양을 위한 과제를 도출하였다. 기능이나 사무이양 활성화를 위해서는 대통령의 확고한 의지와 지속적인 지원, 중앙정부와 지방정부간의 기능이양을 위한 역할분담 노력, 지방의 책임성 증대, 시민참여의 활성화와 민주주의의 정착이 필요하다. 또한 기능이양문제를 확대하기 위해서는 사무배분체계를 새롭게 새워야한다. 이러한 체계의 논의는 재정이양과 더불어 지역형평성 문제도 고려해야 할 것이다. 기능이양을 통한 지방분권을 위해서는 무엇보다도 관련 집단의 인식전환이 필요하다. 기존의 연구에서 그리고 우리나라의 경험에서 살펴 볼 수 있듯이 지방분권은 장기적인 시간이 요구되고 중앙 뿐 아니라 관련 이해관계자들의 참여와 협조가 중요하다.

• 한국응급구조학회지
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• 제11권2호
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• pp.67-86
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• 2007

This study is about the drunken drivers' accident patterns and behavior and aims at providing basic data for developing measures to secure safety against accidents by drunken drivers and programs to cultivate good drinking habits. For this purpose, this study conducted a questionnaire of 800 persons over 20 years of age in the selected 20 companies with more than 30 employees in the 4 regions(Daegu, Masan, Changwon, and Jinhae) and analysed the 653 sheets except invalid ones among the returned 673 survey sheets in total(return rate 84.13%), and the researcher conducted a man-to-man interview with each subject from June 20th to July 31st 2006. The result are as the following. As the experience of causing an accident by drinking, the 79.1% of them had the experience, and in case of the subjects with excessive drinking over 4 times a year, the rate of the accident by drinking showed as high as 90.5%. As the patterns of accidents, in male subjects, violence(38.5%) and traffic accidents(37.1%) showed high, while in the female, hurts from falls and fall accidents(40.2%) were found be high. In case of the traffic accidents among the accidents by drinking, the rate of causing serious damage to the life was found to be 89.3%, so it showed that the traffic accidents caused by drinking were influencing on the life much. In conclusion, the drinking problem may be controlled by each individual's will, but without change of social environment and system around people, the problem can not be eradicated. Therefore there should be social infrastructure which can help people to actively live their life with exercises and hobbies, and in order to prevent the reoccurrence of a drink accident, and social structure in which there are education programs for drink accident causers and one can change the perception about drinking culture, should be formed.

• 한국정보시스템학회지:정보시스템연구
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• 제33권1호
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• pp.1-30
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• 2024

Purpose The purpose of this study is to examine the customer experience of generative AI among office workers aged 30 to 40, investigating usability, usefulness, and affect, and understanding concerns and expectations. Design/Methodology/Approach This research used Q methodology to assess the customer experience of generative AI. Users are engaged in a problem-solving journey, and data is collected by having participants rank 36 statements based on usability, usefulness, and affect, referred to as the three goals of User Experience. Participants use a forced distribution table with a scale from -5 to +5 to indicate the subjective importance of each statement. The results identified four groups, reflecting different perspectives and attitudes toward generative AI. Findings Participants express overall comfort with generative AI, perceive AI as more knowledgeable in unfamiliar domains, but harbor doubts about AI's understanding. Disagreements emerge on AI replacing humans, the value of unique human roles, data confidentiality, fears of AI advancement, and emotional impacts. Identified four groups: Users who treat AI as a soulless assistant and are active in business use, Uncle users who want to use new technologies properly and are not afraid of technology, users who recognize the limits of AI despite its efficiency, and users who require strong verification in the future. It has the potential to guide future guidelines, ethical codes, and regulations for the appropriate use of AI. In addition, this approach lays the groundwork for future empirical analyses of generative AI.

• 유통과학연구
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• 제16권11호
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• pp.57-64
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• 2018

Purpose - As the importance of salesperson attitudes and behaviors enhancing customer perception and loyalty have increased, many retail companies put emphasis on internal marketing activities. The issue also has captured the interest of academics, but most of the previous research tends to be limited to investigating antecedents of salesperson job satisfaction and commitment. Based on the consumer-brand relationship concepts, this study aims to examine the effects of the salesperson-brand relationships on customers' service evaluation and store loyalty. Research design, data, and methodology - In a structural equation model, it is hypothesized that salesperson brand identification influences salespersons' brand trust and affect, which are the two dimensions of consumer-brand relationships. Salespersons' brand trust and affect are expected to increase salespersons' customer orientation, which in turn influences customers' service evaluations and store loyalty. To test this hypotheses a set of data collected from department stores in Seoul is utilized. Results - First, it was found that salesperson brand identification is a significant antecedent to salespersons' brand trust and affects, the two dimensions of salesperson brand relationships. Second, salespersons' brand trust and affect were found to enhance salespersons' customer-oriented behaviors. Third, salespersons' customer orientation showed a significant effect on customers' service evaluation. When a salesperson makes more effort to provide useful information for fulfilling customer needs, customers evaluate the salesperson's service more positively. Finally, customers' service evaluation had a positive impact on customers' store loyalty. Conclusions - This study provides significant academic and practical implications. First, based on the theory of consumer-brand relationships, the concept of salesperson-brand relationships was introduced and found to be an effective motivator of salespersons' customer oriented attitudes and behaviors. Therefore, the two dimensions of brand relationships, brand trust and affect, should be considered as the critical factors both in developing theoretical research and improving long-term company performance. Also, internal marketing activities should focus on maximizing employees' brand identification. That is, retail companies need to put emphasis on sharing their brand values and personality with internal customers to strengthen the brand relationships with salespersons and to enhance customer responses.

• 한국산학기술학회논문지
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• 제18권7호
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• pp.569-578
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• 2017

본 연구는 정보다양성 수용 정도와 종업원 태도간의 관계에서 조직 내 대인간 소통의 긍정적인 조절효과를 규명하고자 하였다. 최근 전 세계적으로 조직 내 다양성이 증대되고 있는 상황에서 국내 조직에서도 인적구성의 다양성이 심화되고 있다. 따라서 조직 내 다양성 관리를 어떻게 하느냐에 따라 조직성과에 미치는 영향이 달라질 수 있다. 기존 다양성 연구들은 객관적인 다양성 특성의 분산에만 초점을 맞추고 있기 때문에 혼재된 연구결과들을 도출하고 있다. 본 연구는 기존 다양성 연구들의 불일치된 연구결과들을 극복하기 위해 구성원들이 다양성을 어떻게 지각하는지에 대해 관심을 두고자 하였으며, 이를 위해 정보다양성 수용 정도라는 변수를 활용하였다. 분석을 위해 국내기업에 종사하는 301명의 조직구성원들을 대상으로 위계적 회귀분석을 활용하여 가설을 검증하였다. 분석결과, 정보다양성 수용 정도는 직무만족과 조직몰입에 정(+)적인 영향을 미쳤다. 소통의 조절효과에서는 동료와의 소통에서만 긍정적인 조절효과가 검증되어 소통 유형에 따라 변수들에 미치는 영향력이 다름을 확인하였다. 연구결과를 토대로 연구의 시사점과 향후 연구방향을 제시하였다.

• 대한영양사협회학술지
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• 제21권2호
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• pp.140-153
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• 2015

Considering the importance of institutional foodservice in modern dietary life and its influence on the environment, sustainable development in institutional foodservice industry carries great significance. The current study was conducted to investigate dietitians' perceptions of sustainable business-and-industry foodservice and their intentions to perform sustainable practices by applying a mixed methodology. For the quantitative study, an online survey was conducted on 362 dietitians who had worked at a contact foodservice company for more than 1 year. The survey was performed from December 15th, 2011 to January 30th, 2012, and 202 responses were used for the analysis. For the qualitative a study, a focus group interview was conducted during May, 2012 with representative employees of the company. According to the results, dietitians seemed to be unfamiliar with the terms "sustainability" or "sustainable development," whereas they understood related contents and practices. Dietitians' awareness and perceived need in terms of sustainable business-and-industry foodservice were not significantly different across general characteristics. Dietitians seemed to be highly aware of the impacts of business-and-industry foodservice on economy, whereas they appeared to lack understanding of its impacts on society and environment. Cost increase and levy on work in daily operations were considered as main obstacles hampering dietitians' intentions to perform sustainable practices. A total of 88.1% of responding dietitians expected that the meal price at a sustainable business-and-industry foodservice should be higher than the supposed standard price of 4,000 won, with an average reaching 5,270 won. Findings from this study could be used as baseline information for vitalizing sustainable business-and-industry foodservice in Korea.

• 한국재난정보학회 논문집
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• 제19권2호
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• pp.352-362
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• 2023

연구목적: 재난 발생 시 효과적인 위기커뮤니케이션을 위해 평상시 어떤 활동들이 기업에 요구되는지를 탐색하여 정책적 방안을 제시한다. 연구방법: L기업에 재직 중인 종사자를 대상으로 회사의 코로나 19 대응 과정에서 느낀 재난 대응부서, 재난 메시지와 평상시 회사에 대한 인식 및 종사자의 반응행동 정도에 대해 설문하였다. 연구결과: 첫째, 발신자 특성은 구성원의 행동 변화에 유의미한 영향을 나타내지 않았다. 둘째, 기업 내부의 재난 대응 메시지는 구성원의 규범적 행동에는 영향이 없는 반면, 재량적 행동에는 정적 영향을 나타냈다. 셋째, 발신자 특성과 재난 대응 메시지는 공중관계성에 정적 영향을 나타냈으며, 공중관계성은 발신자 특성과 구성원의 재량적 행동을 매개하는 것으로 나타났다. 결론: 평상시 기업 내부의 재난 컨트롤타워에서는 재난 대응 메시지에 대한 연구가 요구되며, 공중관계성 강화를 위한 구성원 친화적인 기업문화 구축을 위한 활동이 필요하다.

• 경영과정보연구
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• 제4권
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• pp.29-66
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• 2000

The current economic environmental changes such as globalization, information and opening of the market is calling for or needing the more rapid change of management and/or marketing strategies of the company than they did before to survive in tile borderless international competition. Under this situation, this study focuses on the correspondence strategies of Electronic Commerce which is one of the key elements to overcome or lead the above demands through seeking the problems of the current EC acception and application specially in Chollabuk Do province. For the above purpose, this study surveys the questionary with business firms of above area and figures out what is the correlation between business form and size and EC acception and application and what is the problems on it. And than provides several counter strategies which are following based on the survey to keep this area companies from out of business and lead the above economic environmental changes. To expand the adoption and application of EC to this area, firstly, top managers of the company must recognize the necessity and importance of EC compared with traditional commerce and change their perception and attitude concerning EC positively, and than try to accept it as soon as possible. Secondly, the company need the retained earning to invest to EC and educate their managers and employees with total participation. Thirdly, local government has to improve its attention to EC as a best way or opportunity to reduce and overcome the economical gap and development its economy because EC can remove the physical time or distance and space, scale and capital limitations. Finally, government has to expand and establish information infrastructure such as technical infrastructure(communication and security technology), Functional infrastructure like standard protocol, Organizational infrastructure(interchange agreement, relative law) and social infrastructure to improve efficient electronic transaction which can Increase the company' international compatitiveness under the current economy trend.

• 품질경영학회지
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• 제49권4호
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• pp.505-525
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• 2021

Purpose: The purpose of this study was to investigate factors influencing the intention to use Fintech Digital Sand(D-Testbed), which facilitate digital innovation in the financial sectors and allow fintech startups to simulate the PoC their innovative ideas before starting a business. Methods: This study used the Extended Technology Acceptance Model (TAM2), with independent variables such as social influence, personal innovativeness, service quality, relative advantage, and security concerns used in previous studies, for analysis. For mediator variables, the perceived usefulness and perceived ease of use were used in this study. Results: The results indicated that social influence and perceived usefulness have a positive effect on the intention to use. It was also analyzed that relative advantage has a mediating effect on perceived usefulness whereas service quality nor personal innovativeness are not statistically significant mediation. On the other hand, perceived ease of use on the intention is not statistically significant. By this, it was confirmed that the intention to use Fintech Digital Sand(D-Testbed) was to improve the business performance of fintech companies, but not because it was easy to learn and take less effort. Conclusion: The finding of the study provides valuable implications for invigorating the use of fintech digital sandbox(D-testbed) and identifying the factors that affect the perception and intention to use among employees in fintech companies in advance.

• 경영정보학연구
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• 제22권2호
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• pp.53-76
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• 2020

본 연구는 유통매장의 새로운 가격정보시스템으로서 국내 오프라인 매장으로 확산되고 있는 전자가격라벨(Electronic Shelf Labels; ESL) 시스템의 도입성과와 관련한 탐색적 실증연구이다. 연구의 수행을 위해서 성과요인으로서 8개의 측정항목을 IT-BSC 관점에서 도출하였고, 각 항목들 간의 우선순위를 상대 평가하기 위한 방법으로서 AHP 기법을 사용하였다. 약 1년 6개월 동안 진행된 설문조사를 통해서 ESL 시스템 도입 전후의 성과요인 측정항목들에 대한 매장 직원들의 우선순위 인식변화를 조사하였다. 조사결과 도입 전과 도입 후 사이에서 우선순위가 높은 항목들에 차이가 발생한 것을 알 수 있었다. 본 연구는 제품과 서비스에 대한 기대 요인과 사후 성과 간의 인식의 변화를 측정하는 데에 AHP 기법을 활용했다는 점에서 학술적 시사점을 제시하며, 사용경험의 성숙도에 따라 변화하는 고객가치제안을 위해 제품과 서비스의 지속적인 개선 필요성을 제기한다는 점에서 실무적 시사점을 제시하고 있다.