• 한국IT서비스학회지
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• 제20권3호
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• pp.27-40
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• 2021

There have been a series of mixed reviews on the 'untact work' which was implemented for the safety of the organizational members from Covid-19. This study reports a follow-up study with a quantitative approach to issues identified by in-depth interviews with workers and managers who have experiences in work from home. To compare the views of workers and managers on untact work, 264 workers and 141 managers were surveyed. An analysis of agreement, congruency, and accuracy on the basis of the co-orientation model shows that workers are more positive about the untact work than managers and that managers are found to have a negative perception on untact work. This seems to be a burden on workers. More specifically, managers and workers show significant perception gaps on the issues of unfair evaluation and work-life balance. The results imply that organizations need to make efforts to minimize the perception gaps between workers and managers. This would bring about benefits from untact work.

• 간호행정학회지
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• 제13권3호
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• pp.362-372
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• 2007

Purpose: This study was performed to identify the perception gaps of nursing services quality between consumers and providers, and identify the perceived influences of nursing services quality on general satisfaction of medical services and revisiting intent of hospital by consumers. Method: The Joo's questionnaire founded on SERVQUAL was modified and distributed to 300 patients and nurses at 6 general hospitals in 5 provincial cities, Korea. Result: It is identified that the perception gaps between consumer and providers exist, and consumers perceive nursing services quality has a influences on general satisfaction of medical services and revisiting intent of hospital. And it is also identified that consumers also perceive general satisfaction of medical services has a powerful influences on revisiting intent of hospital. Conclusion: It is concluded that the marketing strategies being based on the perception gaps between consumers and providers should be specifically planned and applied to improve the perceived nursing services quality by consumers. And it is needed to accurately identify the impact attributes and factors of nursing services quality on general satisfaction of medical services and revisiting intent of hospital that consumers perceive.

• 보건행정학회지
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• 제23권2호
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• pp.145-151
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• 2013

Background: The objective of this study was to explore patient family's evaluation of emergency department (ED) service satisfaction and to compare these with ED staff perception of patient family's evaluation. Methods: Based on two surveys of the National Emergency Medical Center: the 2008 National Survey for Recognition and Satisfaction towards Emergency Medical Services and the 2008 Opinion Survey of Emergency Medical Service Providers, satisfaction gaps among physicians, nurses, and patient family were evaluated by Kruskal-Wallis tests and Wilcoxon-Mann-Whitney tests. Furthermore, the factors associated with satisfaction of emergency medical service were identified by ordinal logistic regression models. Results: There were statistically significant gaps among physicians, nurses, and patient family in overall satisfaction with ED visit, length of stay in ED, enough explanation, physicians/nurses kindness, and ED facilities. Age and income in the patient family model, the number of beds in hospital, job satisfaction and year of service in the physicians model, and the number of beds in hospital, job satisfaction and the number of patients per duty hour in the nurses model were statistically significant factors associated with evaluation/ perception of ED service satisfaction. Conclusion: Patient satisfaction is an important indicator of the quality of care and service delivery in the ED. To improve and understand satisfaction in ED service, a dyadic view of the evaluation of service quality and satisfaction-that is, from the perspectives of both the patient and the emergency medical service providers-should be concerned.

• 한국간호교육학회지
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• 제23권3호
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• pp.252-267
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• 2017

Purpose: This study aimed to investigate clinical nurses' perception on nursing managerial competencies. Methods: This was a descriptive study. The data were collected from 198 nurse managers who had worked in six general hospitals using a self-reporting questionnaire. Data were analyzed by descriptive statistics, t-test, ANOVA, and Importance-Performance Analysis. Results: Only 32% of the participants had experienced nursing managerial competency training. The mean score for perceived performance of nursing managerial competency was lower than that for perceived importance. There were significant differences in perceived importance, performance, and importance-performance gaps among head, charge, and staff nurses. Importance-performance analysis showed that three of the 30 nursing managerial competencies require further development: staffing, human resources development and education, and nursing standard development competency. There were significant differences in importance-performance gaps according to age, career years in current hospital, work shift, position, nursing delivery system, and nursing managerial competency-education experience. Conclusion: A training program for developing and improving nursing managerial competencies which is focused on the gaps in importance and performance level is needed for clinical nurses. In addition, it should be considered to improve nursing work conditions such as nursing delivery system and formal appointment in order to increase the performance of nursing managerial competencies.

• Human Ecology Research
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• 제54권5호
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• pp.487-498
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• 2016

The study was examined the multiple mediated effects of maternal self-efficacy and depression between perception gap about paternal involvement and marital conflict for dual-income parents. The data used were the fifth year data of the Panel Study on Korean Children from Korea Institute of Child Care and Education in 2012. The subjects consisted of 449 dual-income parents with more than one child. Data were analyzed using descriptive statistics, one-way analysis of variance, paired t -test, and correlation. SPSS macro and bootstrapping methods also assessed the mediation effects of maternal self-efficacy and depression between the perception gap about paternal involvement and marital conflict in dual-income parents. The results of this study were as follows. Significant positive correlations were observed for marital conflict, perception gap of dual-income parents about paternal involvement and maternal depression. Perception gaps by parents and self-efficacy were negatively correlated. Perception gaps by parents showed a direct effect on marital conflict. The results of indirect effects of all mediators showed the mediated effect of maternal self-efficacy and depression. The study revealed that the perceptive gap about paternal involvement has a significant impact on maternal self-efficacy and depression, as well as marital conflict. The perceptive gap of dual-income parents about paternal involvement has critical effects on marital conflict as much as the quantity of paternal involvement.

• 한국치위생학회지
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• 제11권4호
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• pp.427-439
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• 2011

Objectives : The purpose of this study was to examine the awareness of company employees. The importance of the selection factors of dental clinics by demographic characteristics. Methods : The subjects of this study was 218 employees. In this study, structured were used. Results : As for perception of the importance of traffic convenience by general characteristics, the company employees who were male, who were married, who had children, who continued to work for a longer period and who were better paid placed more significance on traffic convenience among the selection factors of dental institutions, and the gaps between them and their counterparts were significant. Regarding perception of the importance of the physical environments of dental institutions by general characteristics, those who were in their 20s and in their 50s and up, who were less educated, who worked for a smaller period and who were less paid gave more weight on the importance of physical environments, and the gaps between them and their counterparts were significant. As to perception of the importance of the image of dental institutions by general characteristics, monthly pay made a significant difference to that. Concerning the external qualifications of dental personnels, they took a significantly different view according to their age and monthly pay. In relation to perception of the importance of dental service by general characteristics, the women attached more importance to dental service than the men, and the intergroup gap was significant. In regard to perception of the importance of the basic components of dental institutions by general characteristics, those who were in their 40s and up, who had children, who were better paid and who were assistant directors were significantly different from their counterparts in their opinions on the importance of the basic components of dental institutions. Conclusions : The findings of the study suggest that dental institutions should make efforts to provide patients with the best medical service to gain their confidence.

• 디지털산업정보학회논문지
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• 제13권1호
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• pp.37-48
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• 2017

As the risk of technical leakage is increasing, technology protection support systems for small and medium-sized businesses have gained attention. This paper analyzed the perception gap of the user and policy-maker regarding technology protection support systems. First, to identify key elements of technology protection support systems and construct measurement factors, interviews with experts are conducted. Then, surveys are conducted to analyze the perception differences between the users and policy-makers. Factor analysis and ANOVA have been utilized to analyze survey results. The result shows that the perception gaps exist in the following areas: management system, cost reduction, copyright protection, customer satisfaction, leakage prevention, and awareness. To enhance the effectiveness of technology protection support systems, this paper suggests technology protection support systems should be customized in terms of the company's size and type of busines.

• 경영정보학연구
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• 제11권2호
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• pp.113-129
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• 2009

정보보호 분야에 대한 관심이 증가하면서 정보보호 인력 양성에 대한 연구가 다각도로 진행되어 왔다. 현재 정보보호는 그 적용 분야가 광범위해짐에 따라 정보보호 인력이 수행하는 업무 범위도 증가하고 있어 보다 효율적인 인력의 양성 및 관리를 위한 노력이 필요하다. 이를 위해서는 정보보호 전문인력이 직무수행시 필요로 하는 전문 지식 및 기술을 분석하여 교육 프로그램 개발 및 운영에 반영해야 할 것이다. 본 연구에서는 문헌고찰 및 델파이 방법을 통해 정보보호 분야의 58개 지식 및 기술을 도출하고 산업체와 교육기관에 종사중인 정보보호 전문인력을 대상으로 각 자식 및 기술에 대한 필요정도 및 숙련정도를 조사하였다. 이와 함께 두 분야 전문인력의 정보보호 지식 및 기술에 대한 인식의 차이를 비교 분석하였다. 본 연구의 결과는 정보보호 신규인력을 배출하는 교육기관과 신규인력에 대한 수요처인 산업체 간 인식의 격차를 최소화하고 상대적으로 산엽 현장에서 요구하는 지식 및 기술을 중심으로 한 교육 프로그램의 개발과 운영을 위해 활용될 수 있을 것으로 기대된다.

• 한국초등과학교육학회지:초등과학교육
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• 제39권2호
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• pp.168-182
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• 2020

This study investigated how elementary students' science-related affective characteristics and their perception of measurement changed following participation in citizen science activities through a GLOBE program. Before and after the activities, test of positive experiences about science (PES) and perception of measurement were conducted with twelve fourth grade students. In addition, the teacher who participated in the GLOBE program with students observed and recorded the students' involvement, conversation and behavior to qualitatively analyze the value of the program and the students' perceptions of measurement. After the end of the program, an open questionnaire was conducted to fill any gaps in these observations. The results showed that citizen science activities had a positive impact on elementary students' science-related affective characteristics. In all areas of PES test, the post-test scores were higher than the pre-test results, and a statistically significant difference was seen in the 'science learning motivation' area. Furthermore, students' perception of the value and meaning of measurements was seen to deepen through ongoing global environmental data measurement activities. And their understanding of various units of measurement and numerous situations in which they might need to make measurements was also elaborated.

• 정보관리학회지
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• 제30권3호
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• pp.7-21
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• 2013

본 연구는 대학생들의 학업과제수행에 필요한 정보원에 대한 인식 및 선택과 그 이용과 관련하여, 학생들이 (1) 유용하다고 인식하는 정보원과 자주 이용하는 정보원의 차이를 비교하고, (2) 정보원 선택 시 중요하게 생각하는 정보원의 특성과 자주 이용하는 정보원의 특성을 비교, 분석함으로써, 학생들의 정보원에 대한 인식과 실제 이용행동간의 차이를 파악하고자 하는 목적으로 수행되었다. 미국 대학생 총 251명을 대상으로 설문조사를 실시한 연구결과에 따르면, 학생들이 가장 빈번히 이용하는 정보원이자 가장 유용한 정보원은 웹자원으로 밝혀졌다. 온라인DB/저널은 가장 빈번히 사용된 정보원은 아니었지만 유용한 정보원으로는 인식되고 있었다. 또한 '정확성'이나 '망라성' 등과 같은 정보의 품질을 정보원 선택의 중요한 기준으로 생각은 하지만 실제로는 편리하고 접근가능한 정보원을 선택하고 있음이 밝혀졌는데, 이는 대학생들이 중요하다고 생각하는 선택기준에 근거해 정보원을 선택하지 않고 있음을 보여준다. 정보원의 선택기준과 실제 이용간의 간극을 보여주는 이러한 연구결과를 토대로 대학생들이 양질의 정보원을 선택하도록 도울 수 있는 정보활용교육과 더 사용하기 쉽고 편리한 정보시스템 설계를 위한 방안을 제시하였다.