• 제목/요약/키워드: Perceived Information Quality

검색결과 795건 처리시간 0.023초

The Brand Name Effect of Consumer's Evaluation on Intrinsic Attributes :A Case Study of Clothing Market

  • Bae, Mi-Kyeong;Lee, Seung-Sin;Park, Sun-Young
    • International Journal of Human Ecology
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    • 제4권1호
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    • pp.45-54
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    • 2003
  • The purpose of this study was primarily to examine various variables influencing consumer purchasing behavior on perceived product quality, value toward product including brand loyalty, price, consumer's willingness to pay for the product, and their expenditure patterns in Korean apparel market. Factor analysis was used to evaluate the credibility of dependent variables, and T-test was used to compare the effect of brand label, country of origin, brand effect between Korean and U.S, and jacket price and quality on consumer characteristics. Discriminated analysis was used to find the effective variables influencing the two reference group differences when they evaluated Korean and U.S. labeled and non-labeled apparel products. Multiple Regression analysis was used to examine the effects of consumer characteristics on perceived quality, perceived value, perceived price, and their willingness to buy. The results of this study also provides useful information of consumer purchasing behavior on U.S. branded apparel which may or already launched the Korean fashion merchandizing market.

개방형 협업 플랫폼 참여의도에 영향을 미치는 요인에 관한 연구 : 음악산업을 중심으로 (A Study On Factors Influencing on Participation Intention of Open Collaboration Platform : Focused on Music Industry)

  • 이동민;이룡;송영주;김광용
    • 한국IT서비스학회지
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    • 제13권1호
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    • pp.161-179
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    • 2014
  • Added value of music industry in Korea is not distributed and calculated properly, and this obstacle brings various problems in a creative environment. Meanwhile, a new business model such as Open Collaboration, Crowdsourcing and platform that makes decisions and innovation from external resources has been appeared in commercial area. This new model like a composer delivers to consumers directly through Youtube.com, and multi collaboration is applied to the music industry, and it enables a new type of mechanism for creation, distribution, division, and calculation of music. However there are not enough empirical study of the music market because existing relative researches has been centered around fundamental concepts and application methodologies. This research defines Open Collaboration Platform in the music industry, and studies affecting factors of Participation Intention for example Justice, Information System Quality and Perceived Value. For a survey we apply PLS(Partial Least Square) to analyse Equity, Information System Quality and structural equation between Perceived Value and Participation Intention. Analysis results show Distributive Justice and Procedural Justice affects Platform Trust, and Service Quality, Economical Value and Emotional Value affects Platform Usefulness. Also Platform Trust and Platform Usefulness affects Platform Participation Intention. We discussed academic and practical implication based on research results.

소셜커머스 사용자의 지각된 특성이 지속사용의도에 마치는 영향에 관한 연구 (A Study on the Effects of Social Commerce Users' Perceived Characteristics on Continuous Usage Intention)

  • 이영재;홍성표
    • Journal of Information Technology Applications and Management
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    • 제19권4호
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    • pp.61-74
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    • 2012
  • This studies aims to examine the factors that affect continuous usage reliability of social commerce users that has been really active recently based on using EDT (Expectation Disconfirmation Theory) and extended ECM (Expected confirmation Model). With a statistical analysis, this paper suggests a conceptual model, based on the empirical evidence from this study. The result reveal that perceived usage easiness has a positive effect on meeting the expected confirmation and satisfaction. As perceived quality, social influence and price appeared to reflect a positive effect on fulfilling expected confirmation. This implies that users consider perceived usage easiness, perceived quality, social influence and price important in using social commerce persistently and that as their expected confirmation fulfillment and satisfaction increase that leads to further rise in their future intended continuous usage.

온라인 와인 매장 품질, 신뢰와 지각된 위험간의 구조적 관계 (Structural Relationships between Online Wine Store Quality, Trust, and Perceived Risk)

  • 김유정;강소라;한수진
    • 디지털융복합연구
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    • 제11권12호
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    • pp.169-183
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    • 2013
  • 해외 여러 나라와의 FTA 체결 효과를 제고하는 방안의 하나로 수입와인에 대한 인터넷 판매에 대한 의견이 제시되고 있어 온라인 와인 판매 가능성이 매우 높아지고 있다. 본 연구에서는 온라인 매장에서 고객이 와인을 구매할 때 지각하는 위험을 감소시킬 수 있는 주요 영향요인을 도출하고 검증하고자 한다. 문헌연구를 통해 온라인 와인 매장의 사이트품질과 신뢰를 지각된 위험의 주요 결정요인으로 도출하였으며, 이를 통하여 연구모형 및 가설을 설정하였다. 와인구매 경험자를 대상으로 한 설문조사 데이터를 이용하여 사이트품질(정보품질, 시스템품질), 온라인 와인매장에 대한 신뢰, 지각된 위험(시간위험, 품질위험, 심리적 위험)간의 구조적 관계를 검증하였다. 연구검증결과, 정보품질과 시스템품질은 온라인 와인매장에 긍정적인 영향을 미쳤다. 또한 정보품질과 시스템품질은 시간위험에 유의미한 영향을 주는 것으로 나타난 반면에, 품질위험과 심리적 위험에는 영향을 주지 않는 것으로 나타났다. 마지막으로 온라인 와인매장에 대한 신뢰가 시간위험, 품질위험 및 심리적 위험과 관련성이 있는 것으로 나타났다.

취업정보 웹사이트의 만족도와 이용의도에 미치는 영향요인 분석 (An Analysis of the Factors Influencing the Satisfaction and Intention of Job Information Websites)

  • 장로사;김성희
    • 한국비블리아학회지
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    • 제29권2호
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    • pp.127-148
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    • 2018
  • 본 연구는 제4차 산업혁명과 관련된 연구들이 다양한 학문분야들에서 부상하고 있는 가운데 문헌정보학계에서 취업정보나 취업정보 웹사이트와 관련한 향후 연구들을 활성화시키고자하는 목적으로, 취업정보 웹사이트의 품질과 이용자 특성 요인이 기술수용모델을 중심으로 하여 만족도와 이용의도에 미치는 영향관계를 규명하였다. 설문조사는 취업정보 웹사이트 이용자 230명을 대상으로 실시하였으며, 조사된 데이터는 구조방정식 모형을 적용하여 분석하였다. 검증결과, 정확성, 보안성, 자기효능감, 인지된 이용용이성은 인지된 유용성에, 최신성, 자기효능감, 개인혁신성은 인지된 이용용이성에 정(+)의 영향을 미치는 것으로 나타났다. 또한 인지된 유용성과 인지된 이용용이성은 만족도에, 만족도는 이용의도에 통계적으로 유의미한 영향을 미치는 것으로 확인되었다.

지각된 서비스 품질, 유용성, 용이성이 IPTV 사용자 만족 및 지속적 사용의도에 미치는 영향 (Effects of Perceived Service Quality, Usefulness and Easiness on the Consumer Satisfaction and the Continuous Use Intention of IPTV)

  • 김영환;최수일
    • 한국콘텐츠학회논문지
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    • 제9권10호
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    • pp.314-327
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    • 2009
  • 본 연구는 통신과 방송의 융합 매체로 국내 및 세계적으로 급속히 성장하고 있는 IPTV 서비스에 대한 지각된 서비스 품질과 품질 만족도의 관계, 정보기술 수용과 고객 만족도와의 관계를 살펴보았다. 서비스품질, 정보기술 수용, 고객만족도, 지속사용의도, 추천의도의 5가지 항목의 측정도구를 활용하여 IPTV 서비스 이용자를 대상으로 실증조사를 실시하였으며, 그 결과 지각된 서비스 품질과 유용성, 이용용이성이 고객만족도에 강한 영향을 주며, 지속사용의도와 추천의도에도 유의한 영향이 있는 것으로 나타났다. 특히 콘텐츠의 유용성에 대한 인식이 사용만족도에 큰 영향을 주는 것으로 나타나, 고객에게 콘텐츠의 가치를 높게 인식시키고 쉽게 이용할 수 있음을 알리는 것이 고객만족과 고객확보에 중요한 전략이 될 수 있음을 나타내었다.

The Effect of Mongolian Mobile Banking Service Quality on User Satisfaction

  • DAGVADORJ BOLOR ERDENE;Min Jung Kang
    • International Journal of Internet, Broadcasting and Communication
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    • 제16권1호
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    • pp.226-232
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    • 2024
  • This study attempted to demonstrate the role of perceived value and trust in the relationship between mobile banking service quality and use satisfaction. A survey was conducted on customers of Mongolian banks, and an analysis was conducted based on the collected data With the development of the fintech industry, the Internet-based mobile banking market is striving to provide convenient services to consumers. The result led to the introduction of an online-oriented Internet bank that can operate 24 hours a day regardless of time and space. The characteristic of operating only with the Internet has a positive aspect of providing services quickly and conveniently, but at the same time, including concerns about security and personal information leakage. This can make you hesitate to use the service. Therefore, we attempted to find out how the quality of mobile banking service affects the perceived value and satisfaction of using trust. A survey was conducted to verify the contents of the research model and hypothesis. This is to secure data to be used for empirical analysis of research hypotheses. The survey was conducted with 124 consumers in Ulaanbaatar, the capital of Mongolia. Based on the analysis results, we understood the satisfaction of consumers using mobile banking and suggested ways for consumers to improve their actual satisfaction using mobile banking. Specifically, service quality sensitivity, security, convenience, and design had a positive effect on perceived value or trust, ultimately leading to consumer satisfaction.

A Psychophysical Approach to the Evaluation of Perceived Focusing Quality of CRT Displays

  • Yoon, Kwang-Ho;Kim, Sang-Ho;Chang, Sung-Ho
    • Journal of Information Display
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    • 제5권3호
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    • pp.35-40
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    • 2004
  • In this study, we collected data used to formulate the relationship between quantitative metrological parameters in CRT display and the perceived focus quality. Human perception of the focusing quality was evaluated in terms of user feedback scores regarding the character legibility from four highly trained inspectors. Thirteen CRT monitors from five different manufacturers were compared relatively with respect to the norm monitor. The profile of electron beam such as spot size and the shape of distribution made by electron beam, contrast, convergence of RGB beams, and luminance characteristics were measured using a precision measurement system. Linear regression analysis and artificial neural network models were used to formulate the relationship between human perception and the quantitative measurements. The accuracy of the formulated linear regression model ($R^2$=0.515) was not satisfactory but the nonlinear neural network model ($R^2$=0.716) was fairly convincing and robust even the utilized data included subjective differences.

중국 라이브 커머스 서비스 품질 특성이 이용자의 지속이용의 도에 미치는 영향 연구 (A Study on the Effects of Chinese Live Commerce Service Quality Characteristics on Users' Continuous Use Intention)

  • 왕금암;이승배
    • 아태비즈니스연구
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    • 제13권3호
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    • pp.433-448
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    • 2022
  • Purpose - The purpose of this study is to empirically analyze users' continuous use intentions using the characteristics of live commerce in China. Design/methodology/approach - Social presence, influence of information source (Wang Hong), convenience, marketability, reliability, personal innovativeness, and social influence were selected as elements that affect the perceived value of users, and an assumption that perceived value would affect continuous use intention was set. 515 samples were obtained from Chinese consumers through a Chinese online questionaire survey. IBM SPSS 26 and AMOS was used for statistical testing. Findings - First, social presence, Wang Hong, convenience, marketability, and reliability, which are the quality characteristics of live commerce services, affect the perceived value of users and user's continuous use intention. Second, the perceived value of users plays a mediating role between the quality characteristics of live commerce service and the continuous use intention. Third, personal innovativeness plays a moderating role in the effect of live commerce service quality on the perceived value of e-commerce users. Fourth, among the relative effects of the service quality characteristic variables, the relative effect of reliability is the greatest followed by that of convenience, marketability, and Wang Hong, in order of precedence, and the effect of social presence is the smallest. Research implications or Originality - South Korean government's plan to support for advancing into live commerce in China were presented as strategic implications for exporting South Korean products to China through online services including live commerce.

사용자의 사용용이성 및 유용성에 영향을 미치는 모바일 게임 콘텐츠 품질요인에 관한 연구 (A Study on the Impact of Quality Factors on the Easy of use and Usefulness of Mobile Games)

  • 한희선;이재권
    • 디지털융복합연구
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    • 제4권2호
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    • pp.87-96
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    • 2006
  • This study first tries to investigate factors that determine the quality of mobile game contents. Based on the information and information system-related studies, our research proposes to show the relationships among the quality of mobile game contents, the level of perceived easy of use and the perceived usefulness. Mobile game contents service providers can get insight on factors that should be considered to improve the quality of contents services. Also, the research findings provide a clue on the success of mobile game service.

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