• Title/Summary/Keyword: Perceived Importance

Search Result 1,172, Processing Time 0.026 seconds

Origins of Brand Image, Customer Satisfaction, and Loyalty toward Telecommunication Service: An Emerging Market Perspective

  • Hossain, Md. Alamgir;Kim, Min-Ho;Jahan, Nusrat;Min, Bo-Yeon
    • Asia-Pacific Journal of Business
    • /
    • v.9 no.2
    • /
    • pp.39-57
    • /
    • 2018
  • As competition grows in the telecommunication service industry, understanding the origins of brand image and consumer behavioral intentions challenges practitioners to design an effective marketing strategy and branding plan. In this paper, brand image and behavioral relationships are investigated in Bangladesh, an emerging market that has a particular socio-cultural and economic context of one of the most densely populated countries of South Asia. This study employs confirmatory factor analysis and structural equation modeling to analyze the database. Empirical testing and the proposed model suggest that brand image is the prime determinant of consumer satisfaction and loyalty. The results highlight the importance of perceived value, perceived trust and price structure to project brand image and satisfaction. Additionally, confirmation exhibits a stronger total effect of brand image on customer loyalty. Empirical findings extensively contribute to the theoretical and managerial understanding of subscribers' attitudes toward telecommunication service in an emerging market context.

  • PDF

Examining the Determinants of the Intention of Continued Instagram Usage: Focused on the Moderating Effect of the Gender (인스타그램 고객의 지속적 사용의도 결정요인: 성별의 조절효과를 중심으로)

  • Lee, Seoungho;Kim, Changsik;Kwahk, Keeyoung
    • Journal of Korea Society of Digital Industry and Information Management
    • /
    • v.12 no.2
    • /
    • pp.61-72
    • /
    • 2016
  • The objective of this study is to investigate the determinants of the intention of continued Instagram usage. For this study, we used a self-administered survey questionnaire in which all of the scales were adapted from the previous literature. In this paper, we introduce a research model that consists of three antecedents (perceived usefulness, perceived playfulness, and customer satisfaction) that were thought to cause the intention of continued Instagram usage. The data were collected from 150 Instagram users. In order to validate the proposed research model, we used the SmartPLS 2.0. We used a two-step approach, recommended by Anderson and Gerbing(1988), that comprises a measurement model and structural model. The results showed that two antecedent factors (perceived usefulness and perceived playfulness) had a significant impact on customer satisfaction, which then causes the intention of continued usage. This study highlights the importance of the moderating effect of gender. Based on the results, this study proposes useful implications for Instagram stakeholders.

A Study on the Factors of Online Information Security Behavior Failure: Focused on the Elderly (중·노년층의 온라인 개인정보보호 행동에 영향을 미치는 요인에 관한 연구; 한국과 중국 인터넷 사용자를 중심으로)

  • TIAN, YANG;Park, Minjung;Chai, Sangmi
    • The Journal of Information Systems
    • /
    • v.29 no.1
    • /
    • pp.51-74
    • /
    • 2020
  • Purpose Since the number of personal information breach incidents increased, many people have perceived the importance of personal information protection, in the recent. Especially, the number of personal information breach targeting middle-aged and elderly people rapidly increases. Therefore, the purpose of this study is to identify the factors which influence to fail of online information security behaviors among the elderly. Design/methodology/approach This study made a research model by adopting the factors deducted from the protection motivation theory. To analyze the research model, we conducted an online survey targeted on the elderly and middle ages users who have nations of Korean and Chinese respectively. Findings According to the empirical analysis result, we identified that only perceived severity and perceived vulnerability affected information security awareness. On contrast, it was also discovered that perceived barriers, self-efficacy, and response efficacy did not affect information security awareness. Additionally, the awareness of information security also did not affect information security behaviors. Middle-aged and elderly people with personal information protection education did more information security behaviors than people those who no education experiences. Korean middle-aged and elderly people with education significantly did more information protection behaviors than the people without the education.

The Effect of Professor's Individualized Consideration on the Personal Growth of Chinese Students Study Abroad in Korea: The Moderating Effect of Perceived School Support

  • Hahm, SangWoo;Sun, SiYao
    • International Journal of Advanced Culture Technology
    • /
    • v.8 no.2
    • /
    • pp.76-84
    • /
    • 2020
  • In general, members of an organization want their own growth and development. As these members grow or develop, they feel satisfied and fulfilled in the process. Growth or development can motivate members to become more involved in their jobs. Therefore, these concepts are very important for organizations as well as individual members. Various elements of the organization affect the growth of its members. Leaders influence members to achieve organizational goals. Leaders can therefore be an important variable influencing the growth of members. Specific leadership informally develops the potential to identify and satisfy members' personal needs and to achieve higher performance. These leader behaviors motivate members and drive their growth. Thus, this leadership will have a significant impact on the growth of members. In addition, in this relationship, if members have perceived organizational support, they can further improve their expectations for growth. Therefore, support from leaders and organizations will have a positive impact on employee growth. This study highlights the importance of the growth of members of the organization. It demonstrates the moderating effects of leader's individualized consideration and perceived organizational support necessary elements for member growth. Through this process, the purpose and significance of the study are to identify the variables that affect the personal growth of members and explain how they can grow.

Current State and Applications of the Electronic Clinical Trial Process in Korea (국내 임상시험 전자화 현황과 적용방안)

  • Wang, Boram;Choi, Inyoung
    • The Journal of the Korea Contents Association
    • /
    • v.13 no.4
    • /
    • pp.281-289
    • /
    • 2013
  • As the number of clinical trials conducted in Korea increases, the need of the Electronic Data Capture (EDC) system for effective clinical data management is also increased. Recently, the Korea Food and Drug Association published 'Guideline for the Electronic Clinical Trial Data Management and Processing' and it would be the foundation for establishing regulation of electronic clinical data management. In this research, we conducted the survey regarding adoption rate of EDC system in clinical trials in hospitals, Contract Research Organizations (CRO), and pharmaceutical companies. And the perceived importance and the ease of application for the Guideline were investigated. The adoption rates of EDC system was 77.6% but it mostly applied to less than five trials. Also EDC system was mostly used in phase I and phase II trials and the utilization rate of CRO was the highest. The perceived importance for the Guideline was high among all three organizations but, in case of the perceived ease of its application, CRO was the highest. Also, the perceived importance of the clinical data standard was high and the standard for data collection was mostly required. However, the comprehension for the global standard of the electronic data was relatively low, so that education is required. This result would be the foundation to increase the electronic clinical trials and develop proper regulation and principles for clinical data standards in Korea.

A Case Study and Analysis on the Performance Measurement systems of Manufacturing Companies (제조기업의 성과측정시스템에 관한 사례 연구)

  • Lee, Sang-Wan;Lee, Jeong-Hyeong
    • Journal of Digital Convergence
    • /
    • v.12 no.1
    • /
    • pp.209-219
    • /
    • 2014
  • In this study, questionnaires and field interviews in practice the use of PMS, in assessing companies' usage and employee's perceived importance of performance measures for the characteristics of PMS was investigated. The results of this study can be summarized as follows: First, the companies in the respective business environment and strategies to improve the performance measures reflect, but was using a lot of financial measures. Second, discrepancy-between employee's perceived importance and companies' usage of non-financial measures was showed. Thus, there is a need to develop a variety of performance measures and increase the use of non-financial measures. Third, the company has to consider design and use of PMS to induce the awareness of employees and behavioral changes in order to improve organizational performance.

Comparison of the Quality of Nursing Care as Perceived by Pediatric Nurses and Mothers of Hospitalized Children (아동병동 간호사와 입원아동 어머니가 인식한 간호의 질 비교)

  • Yoo, So Yeon;Kim, Yae Young;Cho, Haeryun
    • Child Health Nursing Research
    • /
    • v.24 no.4
    • /
    • pp.373-382
    • /
    • 2018
  • Purpose: This study aimed to compare the quality of nursing care as perceived by registered nurses and mothers of hospitalized children in South Korea. Methods: This was a descriptive study that recruited 70 mothers of hospitalized children and 70 nurses in pediatric units in university hospitals as participants. The quality of pediatric nursing care was measured using importance and performance scores for 19 items describing various elements of nursing care. The collected data were analyzed using descriptive statistics and the independent t-test. Results: The hospitalized children mothers'mean importance scores were significantly higher than those of the nurses (t=2.94, p=.004). However, there were no significant differences in the mean performance scores of nurses and mothers (t=0.91, p=.363) or between nurses'and mothers'perceptions of quality of nursing care, with the exception of a significant difference for the quality of explanations (t=2.78, p=.006). The quality of explanations was assessed more positively by nurses than by mothers. Conclusion: This study suggests that when developing strategies to improve the quality of nursing care in pediatric wards, ensuring that pediatric nurses provide detailed explanations should be considered as a way to improve the quality of nursing care in pediatric units.

A Study of Nursing Tasks, Nurses' Job Stress and Job Satisfaction in Hospitals with No Guardians (포괄간호서비스를 제공하는 간호사의 간호업무와 직무 스트레스, 직무만족에 관한 연구)

  • Lee, Min Kyung;Jung, Duk Yoo
    • Journal of Korean Academy of Nursing Administration
    • /
    • v.21 no.3
    • /
    • pp.287-296
    • /
    • 2015
  • Purpose: Purpose of the study was to investigate task performance, importance, knowledge, and level of job stress and job satisfaction of nurses working in a hospital with no family or family paid auxiliary caregivers. Methods: Participants were 119 nurses working in hospitals with no guardians. The questionnaire contained 488 items: general characteristics, performance, importance, knowledge of nursing tasks, job stress and job satisfaction. Data were analyzed using descriptive statistics and Pearson correlation coefficients with SPSS/WIN 21.0. Results: Most frequently performed nursing tasks were patient nursing management and information management. Nursing tasks perceived as most important were medication and transfusion and nursing tasks with the highest knowledge were also medication and transfusion. Nursing task (subcategory) most frequently performed was oral medication. Nursing task (subcategory) perceived as most important was mental status observation and nursing task (subcategory) with the highest knowledge was vital sign check. Nurses' job stress was significantly associated with job satisfaction. The mean scores for nurses' job stress and job satisfaction were low. Conclusion: The results indicate that nurses working in hospitals with no guardians perform daily living assistance services more often than previously, and nurses need to be prepared to do these tasks.

Factors Influencing Basic Nursing Skill Competency in Nursing Students (간호대학생의 기본간호수기 수행능력의 영향요인)

  • Park, Sun-Nam;Lee, Sun-Kyoung
    • Journal of Korean Academy of Fundamentals of Nursing
    • /
    • v.15 no.1
    • /
    • pp.6-13
    • /
    • 2008
  • Purpose: This research was conducted to identify major factors that influence competency for nursing students in basic nursing skills. Method: Data were collected by questionnaires from 290 first year students in one college of nursing. The instrument tools included motivation for admission to nursing, concern about fundamentals of nursing, perceived importance of fundamentals of nursing, level of active participation in fundamentals of nursing, number of times to use open Lab, Lab class satisfaction, self-efficacy, self-evaluation and student attitude. Results: There was no significant correlation between competency in basic nursing skills and motivation for admission to nursing, concern about fundamentals of nursing, perceived importance of fundamentals of nursing, or number of times to use open Lab. Competency in basic nursing skill in these students showed a significantly positive correlation to Lab class satisfaction, self-efficacy, self-evaluation, student attitude and level of active participation in fundamentals of nursing. The major factors that influenced competency in basic nursing skills for nursing students were student attitude, self-efficacy and number of times to use open Lab. These factors explained 15.5% of the variance in competency. Conclusion: Basic nursing skill practice education programs should be developed to improve self-efficacy and active participation.

  • PDF

A Structural Model for Health Promotion on $6^{th}$ Grade Elementary School Students in Korea (초등학교 고학년 아동의 건강증진행위 구조모형)

  • Hong, Yeon-Ran
    • Research in Community and Public Health Nursing
    • /
    • v.17 no.1
    • /
    • pp.102-111
    • /
    • 2006
  • Purpose: This study was designed to test and develop a structural model that explains health promotion behaviors of elementary school students in Korea. Method: Data were collected using questionnaires from 329 6th-grade elementary school students in a city. The data were analyzed using LISREL 8.0 program. Result: Health promoting behaviors were directly affected by some of predictive factors particularly self-efficacy, self-esteem, perceived health status, importance of health and internal locus of control. These predictive variables of health promotion behaviors explained 67% of the total variance in the model. Life satisfaction was directly affected by self-efficacy, health promotion behaviors, self-esteem, importance of health, internal locus of control and perceived health status. Powerful other locus of control was identified as an important variable that contributed indirectly to the improvement of life satisfaction through enhancing health promoting behaviors. These predictive variables of life satisfaction explained 46% of the total variance in the model. Conclusion: The derived model in this study is considered appropriate in predicting health promotion behaviors and life satisfaction in elementary school students in Korea. Also it can be used effectively as a reference model for further study, and it is suggest that this study be used to set the direction of health promoting education.

  • PDF