• 제목/요약/키워드: Perceived Feasibility

검색결과 56건 처리시간 0.026초

고객만족도 조사도구의 차원별 가중치 부여방법 비교 (A Comparative Study on the Methods for Weighting the Dimensions of Customer Satisfaction with Importance Perceived by Customers)

  • 강명근;조우현;이선희;최귀선;문기태
    • 한국의료질향상학회지
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    • 제7권2호
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    • pp.230-242
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    • 2000
  • Background : The measuring instruments for customer satisfaction in hospitals are often composed of some dimensions reflecting the conceptive complexity of them. Then, overall satisfaction would be expected to be equal the 'weighted' sum of scores by dimensions because the importance rated by customers may be different across the dimensions. But the issue of how to weight the dimensions with importance is not yet solved. We examined 3 sets of weighting methods as to make effect on predictive power against overall satisfaction. Methods : We conducted a survey included 483 subjects who had visited or admitted to a university hospital, using the short form questionnaire being developed by The Korean Society of Quality Assurance in Health Care for out-patient and in-patient. By using a multiple linear regression model, we compared among changes of explanatory powers against overall satisfaction as dependent variable after weighting 4 dimensions of the survey questionnaire as independent variables with importance scores of dimensions perceived by consumers. And we compared the feasibility of each weighting, methods by checking missing cases. Results : There were no weighting methods increasing the explanatory power after applying them. The method of absolute scoring was found higher explanatory-power than others, but this finding had no statistical significance. Regarding the number of missing value, method of absolutely scoring had the least cases. Conclusion : Our findings suggested that weighting the dimensions with importance might have little significance in the cases of scales having items highly correlated, such as consumers' satisfaction. Though asking with items to be answered absolutely, customers might be rating relatively in some degree and this method produced least missing cases. Considering these points, in the cases when weighting the dimensions with importance would be required, we suggest that weighting method by absolute scoring might be better than others.

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SNS에서 지각된가치와 스트레스가 지속사용의도에 미치는 영향 : SNS 유형의 조절효과를 중심으로 (The Effects of Perceived Value and Stress on Continuous Intention in SNS : Focused on the Moderating Effect of SNS Type)

  • 권기철;김현아;서영욱
    • 한국산학기술학회논문지
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    • 제21권12호
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    • pp.120-130
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    • 2020
  • 본 연구는 SNS에서 지각된가치(기능적가치, 사회적가치)와 스트레스(복잡성, 불안감)가 지속사용의도에 미치는 영향을 고찰하였다. 특히 본 연구는 SNS 유형이 SNS 지속사용의도에 미치는 직·간접적인 영향을 살펴보고자 하였다. 연구모형은 SNS를 사용하고 있는 461명의 응답자를 대상으로 테스트하였으며, 신뢰도, 타당성, 경로 및 위계적 회귀분석을 수행하기 위해 SPSS 21.0과 PLS 2.0이 사용되었다. 연구결과는 다음과 같다. 첫째, 기능적가치와 사회적가치는 만족에 긍정적인 영향을 미친다. 둘째, 복잡성은 만족에 부정적인 영향을 미친다. 셋째, 불안감과 만족은 지속사용의도에 긍정적인 영향을 미친다. 넷째, SNS 유형은 지속사용의도에 부정적인 영향을 미친다. 다섯째, 불안감과 지속사용의도 간의 관계에서 SNS 유형은 조절효과를 가지는 것으로 나타났다. 특히 불안감은 개방형 SNS 보다 폐쇄형 SNS에서 지속 사용의도에 더 강한 영향을 미쳤다. 이러한 연구결과를 바탕으로 다음과 같은 실무적 시사점을 제시하였다. 첫째, 폐쇄형 SNS의 기업들은 개방형 SNS 사용자들을 유인하는 전략과 사용자 이탈을 방지하는 전략을 동시에 추진해야 할 것이다. 반면에 개방형 SNS의 기업들은 새로운 신규가입자 유치를 위해 노력해야 할 것이다. 둘째, 폐쇄형 SNS의 기업들은 여러 가지 부가 아이템과 시스템적 장치를 제공함으로써 SNS 사용자들이 불안감을 떨치기 위해 노력하여야 할 것이다. 반면에, 개방형 SNS의 기업들은 SNS 사용자들이 충분히 사회적 관계를 잘 유지하고 있다는 메시지를 지속적으로 제공하여야 할 것이다.

Introducing Network Situation Awareness into Software Defined Wireless Networks

  • Zhao, Xing;Lei, Tao;Lu, Zhaoming;Wen, Xiangming;Jiang, Shan
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • 제12권3호
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    • pp.1063-1082
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    • 2018
  • The concept of SDN (Software Defined Networking) endows the network with programmability and significantly improves the flexibility and extensibility of networks. Currently a plenty of research works on introducing SDN into wireless networks. Most of them focus on the innovation of the SDN based architectures but few consider how to realize the global perception of the network through the controller. In order to address this problem, a software defined carrier grade Wi-Fi framework called SWAN, is proposed firstly. Then based on the proposed SWAN architecture, a blueprint of introducing the traditional NSA (Network Situation Awareness) into SWAN is proposed and described in detail. Through perceiving various network data by a decentralized architecture and making comprehension and prediction on the perceived data, the proposed blueprint endows the controllers with the capability to aware of the current network situation and predict the near future situation. Meanwhile, the extensibility of the proposed blueprint makes it a universal solution for software defined wireless networks SDWNs rather than just for one case. Then we further research one typical use case of proposed NSA blueprint: network performance awareness (NPA). The subsequent comparison with other methods and result analysis not only well prove the effectiveness of proposed NPA but further provide a strong proof of the feasibility of proposed NSA blueprint.

정책 전문가의 인식을 통해 본 한국 보건의료정책 거버넌스: 신포괄수가제 사례에 관한 심층면접 결과 (Policy Elites' Perception of Health Policy Governance: Findings from In-depth Interviews of Korean New Diagnosis Related Group Payment)

  • 손창우;권순만;유명순
    • 보건행정학회지
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    • 제23권4호
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    • pp.326-342
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    • 2013
  • Background: Engaging and Involving stakeholders who have different interests in changing health care policies are difficult task. As the literature on the governance in Korean health care field is rare, this study aims to provide empirical evidence of 'governing health policy'-the ways health care policy is made, implemented, and evaluated from a political perspective. Methods: The authors of this study conducted interviews with elites in policy and clinical areas, which was considered to be the most effective approach to gather in-depth information about the background of changing payment policy as well as the barriers or contributors for making the policy sustainable. A total of 14 experts (3 government officials, 2 representatives from medical profession, 3 professors form academic field, and 6 healthcare providers from New DRG pilot program hospitals) participated in 2 hour long interviews. Results: There was a perception gap of the feasibility and substantiality of new payment system among elites. The score was higher in government officers than those in scholars or clinical experts. Next, the interviewees indicated that Korean New DRG might not sustain without significant efforts to improving democratic aspects of the governance. It is also notable that all interviewees except healthcare providers provided negative expectation of the contribution of new payment system to increase administration efficiency. For clinical efficiency, every stakeholders perceived there was no increased efficiency after introduction of New DRG payment. Like general perception, there was a wide gap between the perception of stakeholders in quality change after implementing the new payment system. Finally, interview participants negatively assumed about the likelihood of New DRG to remain a case of successful reforms. Conclusion: This study implied the importance of social consensus and the governance of health policy.

명품브랜드 선호도 유형에 따른 위조브랜드 품질과 구매의도 간의 관계에 대한 연구 (A Study on the Correlation between Forged Brand Quality and Purchase Intentions based on Types of Preference of Luxury Brands)

  • 손종원;장석주
    • 품질경영학회지
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    • 제41권3호
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    • pp.337-353
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    • 2013
  • Purpose: As there are more cases of forged brands, change of awareness is urgently required at the governmental, corporate and consumer levels. Therefore, this study aims to positively analyze the correlation between forged brand quality and purchase intentions perceived by consumers based on types of preference of luxury brands. Methods: In order to achieve the above purpose, this study derived a model of causal relationships among the forged brand quality, preference of typified luxury brands, and purchase intentions. SPSS 20.0 was applied for data processing. Frequency analysis ad descriptive statistical analysis were conducted for basic data and measurement tools were verified through feasibility and reliability analyses. Multiple regression analysis was conducted to verify the hypotheses. Results: Based on the results, only utilitarian quality positively (+) affected non-intrinsic preference while its impact on intrinsic preference was negative (-). On the other hand, hedonic quality was significantly positive (+) but the impact was not significant. Both utilitarian and hedonic qualities had significantly positive (+) impacts on the intentions to purchase forged brands with the impact of hedonic quality relatively higher. Conclusion: These results clarified that the overall consumption of Korean consumers had not entered its maturity, yet. Also, Korean consumers regard forged brands as alternatives to luxury brands mostly because of hedonic quality. As hedonic quality is added, Korean consumers' purchase intentions became higher. Based on these results, this study suggested the measures to be taken for the country to develop into an advanced country in the luxury market which is becoming more global and overcome the barrier of its old trend in imitation at the four levels of manufacturers, distributors, government, and consumers.

IPTV 도입에 따른 국내 양방향 방송 매체간 경쟁 관계 비교 : 적소 이론의 적용 (Competitive Analysis Among Interactive Broadcasting Media in Korea Affected by the Introduction of IPTV : Adopting the Niche Theory)

  • 한은정;서보밀
    • 한국전자거래학회지
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    • 제15권4호
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    • pp.219-244
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    • 2010
  • IPTV의 시장 진출 이후 양방향 방송 특성을 중심으로 한정된 미디어 수용자의 매체 선택을 둘러싼 유료 방송 시장의 경쟁이 더욱 치열해지고 있다. 이에 본 연구는 IPTV 도입 이후 변화된 유료 방송 시장의 경쟁 구조를 양방향 방송 매체간 경쟁 관계 관점에서 분석하였다. 이를 위해 적소 이론에 의한 경쟁 관계 분석 방법을 적용하여 IPTV와 기존 유료 방송 매체인 케이블방송, 위성방송간의 경쟁 관계를 양방향 방송의 충족 기회 특성에 따라 분석하였다. 양방향 방송에 대한 수용자의 기대 가치 차원은 사용 용이성, 상호작용성, 선택의 다양성, 경제성의 4가지로 제시하였으며, 적소 이론에 의해 수용자의 각 매체 별 활용 정도, 매체간 유사성 정도, 매체간 경쟁 우위성을 분석하였다. 또한, 이들 분석 결과에 의해 IPTV와 타 방송 매체와의 경쟁 구도를 살펴보고, IPTV가 유료 방송 시장에서 경쟁 우위를 확보하기 위한 성공 전략을 제시하였다.

Development and application of a couple-centered antenatal education program in Korea

  • Koh, Minseon;Kim, Jisoon;Yoo, Hyeji;Kim, Sun A;Ahn, Sukhee
    • 여성건강간호학회지
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    • 제27권2호
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    • pp.141-152
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    • 2021
  • Purpose: This study was conducted to develop a couple-centered antenatal education program and to test the program's feasibility. Methods: With a preliminary-experimental study design, 33 pregnant couples who were expecting their first child participated in this study. The program consisted of four sessions (1 hour/session/week) of education and counseling. Data were collected before and after the intervention from September 2018 to April 2019 at a women's hospital in Daejeon, Korea, with demographic data forms, the Edinburgh Postnatal Depression Scale, Perceived Stress Scale, Maternal-Fetal Attachment Scale, Korean Newborn Care Confidence Scale, Wijma Delivery Expectancy/Experience Questionnaire, and Dyadic Adjustment Scale-10. Results: The pregnant women and their husbands were on average 32.30±3.10 and 33.21±6.25 years old, respectively. The mean marriage duration was 2.34±1.63 years, the gestational age was 31.30±2.66 weeks, and 78.8% of the couples had a planned pregnancy. After the program, both the pregnant women and their husbands showed significant improvements in attachment to the fetus and confidence in providing infant care. Prenatal depression, prenatal stress, and fear of childbirth in pregnant women significantly decreased after completing the program. However, the dyadic adjustment score did not change significantly either in the pregnant women or their husbands. Conclusion: A couple-centered antenatal education program seems to be effective for couples adjusting to parenthood, but further studies should explore ways to have a positive impact on couples' relationships.

Measurement of Individuals' Emotional Stress Responses to Construction Noise through Analysis of Human Brain Waves

  • Hwang, Sungjoo;Jebelli, Houtan;Lee, Sungchan;Chung, Sehwan;Lee, SangHyun
    • 국제학술발표논문집
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    • The 8th International Conference on Construction Engineering and Project Management
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    • pp.237-242
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    • 2020
  • Construction noise is among the most critical stressors that adversely affect the quality of life of the people residing near construction sites. Many countries strictly regulate construction noise based on sound pressure levels, as well as timeslots and type of construction equipment. However, individuals react differently to noise, and their tolerance to noise levels varies, which should be considered when regulating construction noise. Although studies have attempted to analyze individuals' stress responses to construction noise, the lack of quantitative methods to measure stress has limited our understanding of individuals' stress responses to noise. Therefore, the authors proposed a quantitative stress measurement framework with a wearable electroencephalogram (EEG) sensor to decipher human brain wave patterns caused by diverse construction stressors (e.g., worksite hazards). This present study extends this framework to investigate the feasibility of using the wearable EEG sensor to measure individuals' emotional stress responses to construction noise in a laboratory setting. EEG data were collected from three subjects exposed to different construction noises (e.g., tonal vs. impulsive noises, different sound pressure levels) recorded at real construction sites. Simultaneously, the subjects' perceived stress levels against these noises were measured. The results indicate that the wearable EEG sensor can help understand diverse individuals' stress responses to nearby construction noises. This research provides a more quantitative means for measuring the impact of the noise generated at a construction site on neighboring communities, which can help frame more reasonable construction noise regulations that consider various types of residents in urban areas.

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공간환경계획 수립을 위한환경정보의 체계화와 개선방안 (Systematizing and Improving of Spatial Environment Data for the Establishment of Spatial Environment Planning)

  • 엄정희;최희선;이길상
    • 환경정책연구
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    • 제9권2호
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    • pp.111-133
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    • 2010
  • 환경정책기본법에 근거하여 수립되는 환경보전계획은 친환경적인 공간구축을 위한 활용 가능성과 잠재성에도 불구하고 선언적이면서 형식적인 계획으로 사실상 인지되고 있다. 이러한 인식의 중요한 요인 중의 하나는 공간개발과 직접적인 관련성이 있는 공간계획(도시기본계획 등)이나 도시개발계획과의 연계성을 확보하지 못한 것에 기인하며, 이는 공간환경계획이라는 계획 간의 연계수단의 필요성으로 종결된다. 이에 환경보전계획의 활용성과 계획 간의 연계성 확보를 위한 공간환경계획의 수립을 위해 선행되어야 할 공간환경정보의 체계화를 제안하고자 하며, 이를 위해 기존의 환경정보를 파악하고 공간환경계획과의 연계방안에 대해서 살펴보고자 하였다. 이와 관련해서 국가차원 및 지자체 차원에서 구축하고 있는 공간정보시스템을 살펴보고, 환경매체별로 활용 가능한 공간정보를 분류하였다. 또한 9개의 환경매체별로 공간환경계획에 포함될 수 있는 공간정보 및 계획 항목을 도출하여, 기존의 공간정보시스템, 공간환경 현황정보, 공간환경 관리계획으로 이어지는 연계체계를 구축하였다. 나아가, 공간환경계획 활성화를 위해 공간환경정보 구축에 관한 개선사항을 제안하였다. 체계적인 공간정보 구축은 공간환경계획 수립을 용이하게 함으로써 환경보전계획을 강화하고 위상을 높임은 물론, 관련 공간계획과의 연계성 강화에도 기여할 것이다.

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영화 속 얼굴 이미지 : 초기 무성영화시기를 중심으로 (Face Image in the Cinema : Based on the Early Silent Film Period)

  • 황지은
    • 한국콘텐츠학회논문지
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    • 제16권11호
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    • pp.776-783
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    • 2016
  • 영화 속 얼굴 이미지에 대한 논의가 시작된 것은 영화가 하나의 예술임을 인정받기 시작한 무성 영화 시기부터 인데, 이 시기는 클로즈 업을 인식하는 두 관점에 따라 얼굴 이미지는 다른 의미와 기능을 갖게 된다. 첫째는 클로즈 업을 영화의 새로운 미학적 가능성을 지닌 독립체로 보는 관점인데, 이 경우 클로즈 업은 얼굴을 재현하는 독자적 수단으로 이해되어, 얼굴 이미지와 클로즈 업 모두에게 특권적 지위가 부여된다. 둘째, 클로즈 업 또한 서사를 완성하는 구성체 중 하나로 보는 관점인데, 이 경우 대상의 지표 성을 부곽 시키는 클로즈 업의 특성이 이해되지 못하기 때문에, 얼굴 이미지 또한 서사의 완결성을 와해시키지 않는 선에서, 다른 쇼트와 변별점이 없는 하나의 쇼트로 이해된다. 이 시기의 논의는 영화의 미장센을 구성하는 다양한 요소와의 관계를 통해 다양한 기능과 의미를 갖게 될 얼굴 이미지의 미학적 가능성에 대한 논의가 클로즈 업의 자장 안에서만 이루어진다는 한계가 있지만. 그럼에도 불구하고 영화 속 얼굴 이미지에 대한 미학적 탐구의 가능성을 발견 했다는 점과, 이 시기의 비평적 담론이 현재까지도 유효하다는 점에서 큰 의의가 있다.