• 제목/요약/키워드: Perceived Environment Quality

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학령기 거부집단 아동의 친구관계 특성 (Friendship Characteristics of Rejected Children in Middle Childhood)

  • 신유림
    • Human Ecology Research
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    • 제57권3호
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    • pp.307-314
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    • 2019
  • This study investigated children's friendship factors such as number of friends, friendship quality, and friends' characteristics as a function of children's sociometric status. The concordance between children's and their friends'perceptions of friendship quality was examined. Subjects were fifth grade students recruited from two public schools. The peer nomination index assessed peer rejection and acceptance. Positive and negative nominations as well as social preference identified children into rejected and popular groups. Children who nominated each other on their list of friends were considered mutual friends. Children reported the quality of their friendships using the friendship quality scale. The results showed that rejected children had fewer mutual friends compared to popular children. Rejected children as well as their friends perceived their friendships less positively. Moreover, rejected children's perception showed lower correlations with their friends'perceptions than popular children's perceptions. Furthermore, rejected children were similar with friends in respect to peer rejection level. It was concluded that rejected children's problems in their peer group and dyadic friendships may mutually influence each other. The findings from this study highlight the need for future research on friendship quality and psychosocial adjustment for rejected children.

호텔기업의 조직지원과 직무만족이 서비스품질에 미치는 영향 (The Effect of Service Quality on Organizational Support and Job Satisfaction in Hotel Industry)

  • 지계웅;한진영
    • 디지털융복합연구
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    • 제10권10호
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    • pp.353-362
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    • 2012
  • 본 연구의 목적은 호텔기업 직원들이 인식하고 있는 인지된 조직지원, 직무만족, 그리고 서비스품질 간 인과적으로 미치는 영향 관계 등을 실증적으로 분석하여, 호텔 직원의 직무만족을 높이기 위한 조직지원의 효율적 방안과 고객들에 대한 서비스품질을 향상시킬 수 있는 방안을 모색하고자 하였다. 자료는2011년 11월 1일부터 2011년 11월 30일까지 30일간 특급 호텔에 재직 중인 230명의 직원들을 대상으로 조사하여 217부(93%)를 최종분석에 사용하였다. 연구의 결과를 요약하면, 첫째, 개인가치지원에 있어서는 개인직무환경 만족, 근무환경지원 만족 모두에서 유의한 영향을 미치지 않는 것으로 나타났다. 둘째, 고객에 대한 서비스품질을 향상시키지 위해서도 조직지원에 있어서도 업무환경 지원이 개인가치 지원보다는 더 많은 영향을 주고 있었다. 셋째, 직무만족 중 개인의 직무환경 만족이 대응성, 확신성, 유형성에 영향을 미치고 있음을 알 수 있고, 근무환경지원 만족은 확신성 및 유형성에만 영향을 미치고 대응성에는 영향을 미치지 않았음으로, 직원들의 고객에 대한 대응성을 높이기 위해서는 개인직무환경에 만족을 느낄 수 있도록 환경을 조성해야 할 것이다. 그러므로 호텔경영자들은 고객들에 대한 서비스품질을 향상시켜 경영성과를 높이기 위해서 호텔직원들에 대한 업무환경에 대한 지원을 강화하여 충성심을 갖을 수 있도록 해야 할 것이다.

모바일 관광정보 서비스특성이 지각된 가치 만족도 및 이용의도에 미치는 영향 연구 (The Effect of Mobile Tourism Information Service Features on Perceived Value, Satisfaction, and Using Intentions)

  • 이성준;대정
    • 유통과학연구
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    • 제12권12호
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    • pp.75-82
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    • 2014
  • Purpose - Due to the rapidly changing environment, the needs of information distribution are emphasized more than ever before. As information changes to cater to diversity, professionalism, and detailed segmentation, this information is produced exponentially. Many researchers working in intelligence agencies are feeling the need to establish a comprehensive information management and information distribution system in a systematic and more effective manner. Mobile marketing is based on communication when consumers can access information using GPS systems whatever their location may be when they are on a trip. Until recently, Korean companies have been struggling to perform well in the larger mobile tourism information service (MTIS) for Chinese tourists, which is regarded as a blue ocean area. The principal dimensions of the characteristics of a mobile tourism information service were analyzed, and the influence on perceived value and satisfaction was identified. Moreover, the relationship among the variable satisfaction and using intentions was empirically analyzed. Research design, data, and methodology - This study examined the structural relationship among mobile tourism information features, perceived value, satisfaction, and behavioral intentions. It is based on analyzed data from questionnaires involving advanced research. A questionnaire survey targeting Chinese students using a mobile tourism information service in Korea was conducted. A total of 230 questionnaires were circulated, and 221 questionnaires were used for empirical analysis, excluding invalid data. The data were analyzed with structural equation modeling with SPSS 21.0 statistic package reliability analysis, factor analysis, and regression analysis were implemented, and the effects of the mobile tourism information service features on perceived value, satisfaction, and using intentions were presented. Results - First, mobile tourism information service features have a direct positive effect on the practical value, and do not affect the hedonic value. Second, perceived value has a statistically positive effect on satisfaction. Third, perceived value has a positive effect on behavioral intentions. Fourth, satisfaction has a direct positive effect on behavioral intentions. Conclusion - MTIS (mobile tourism information service) involves personal, social, and technical characteristics. We have analyzed the effects of mobile tourism information service on perceived value, and on satisfaction and using intentions. First, the study shows that the characteristics of mobile tourism information service and perceived value in relation to mobile tourism information service usage are important for marketing in the Chinese market. Moreover, after using a mobile tourism information service, the effect on practical value is more than on hedonic value. We could not analyze the program for tourism information service extensively, and used only questionnaires from Chinese students in Korea. In the future, there should be research on the programs for a tourism information service. We expect to study the MTIS program in greater detail, and to improve the quality and reputation of MTIS through the analysis of its program. We hope that this research will allow an evaluation of the relationship between Korea and China regarding MTIS.

지각된 품질, 가치, 만족 및 충성도의 관계 - 대형할인점을 중심으로- (The Relationship among Perceived Quality, Value, Satisfaction, and Loyalty - Focused on the Discount Retail Store -)

  • 오재신;정기한;김대업
    • 산업융합연구
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    • 제3권1호
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    • pp.55-77
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    • 2005
  • Recently the environment which besieges distribution system is changing suddenly. With opening the distribution market together the advanced various nations new multinational discount stores are introduced and the competition from this market is growing in intensity. Like this change is raising the recognition of the enterprises against the strategy importance of the distribution channel. Consequently, from under competing which is deepened from the hazard where the discount point industry exists what, it will not be able to do the customer-oriented management which it sees. To lead a customer satisfaction finally and it is important to put out. As only low price standing sale it will not be able to create a competitive advantage and raising the quality also it is demanded with the diversification of product assortment together. It does a customer loyalty degree further firmly and compared to the long-range strategy is necessary.

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노인이 지각하는 개인-환경 적합성, 주거만족도, 주관적 행복감 간의 구조적 관계 - 주거만족도의 매개효과를 중심으로 - (Individual-environmental Suitability Perceived by the Elderly, Residential Satisfaction, Structural Relationships between the Subjective Euphoria -Focusing on the Mediating Effects of Residential Satisfaction-)

  • 최병소;이명훈
    • 한국콘텐츠학회논문지
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    • 제21권10호
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    • pp.520-536
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    • 2021
  • 선진국들은 삶의 질 지표를 개발하여 정책판단의 지표로 활용하고 있으며 우리나라도 국민의 삶의 질 지표를 개발하여 운용 중에 있다. 생활밀착형 SOC가 그 중 하나로 생활 인프라를 개선하여 국민의 삶의 질을 높이고자 하는 정책이다. 본 연구에서는 국민의 삶의 질 중 주관적 행복감을 중점으로 연구하고자 한다. 노인은 국가정책의 상대적 소외계층으로 노인의 주거환경이 삶의 질과 주거만족도, 행복감 등에 미치는 영향을 분석하고자 한다. 노인들이 지각하는 개인-환경 적합성이 주거만족도, 주관적 행복감에 영향이 있는지 구조적 관계를 규명하고 주거만족도와 주관적 행복감 간의 매개효과를 분석하여 도시계획 수립 및 관련 정책 입안에 유용한 시사점을 제공하고자 한다. 연구결과 개인-환경 적합성의 편의성, 쾌적성, 공공복지는 주거만족도에 영향을 미치고, 주관적 행복감에도 영향을 미치며, 주거만족도는 주관적 행복감에 영향을 미치는 것으로 나타났다. 또한 쾌적성, 공공복지와 주관적 행복감간의 관계에서 주거만족도는 매개효과가 있는 것으로 분석 되었다.

국내 의학교육 교수개발 프로그램 현황과 과제 (Current Status and Tasks of Faculty Development Programs for Medical Education in Korea)

  • 박귀화;박경혜
    • 의학교육논단
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    • 제25권1호
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    • pp.17-34
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    • 2023
  • This study aimed to investigate the current status of faculty development (FD) programs operated by medical colleges and institutions in Korea, and to suggest future-oriented directions for FD. A survey was conducted targeting medical colleges and medical education institutions that operate FD programs. We investigated the reasons for selecting topics, program themes, program operation methods, longitudinal program status, program improvement and quality control methods, the evaluation of the program effects, the outcomes and problems of the programs, and opinions on the latest trends. Twenty-nine out of 40 medical colleges and three out of six institutions responded. Topics were selected based on an analysis of medical education trends and the educational environment in both groups. The most common program themes were assessments in medical colleges, and teaching/learning and curriculum themes in institutions. FD was perceived to induce professors' and administrators' interest in medical education and improve the quality of medical education. The most common program method was workshops. Three medical colleges and one institution had longitudinal programs. Participant surveys constituted the most common method of evaluating programs' effects. Difficulties in publicizing programs and inducing voluntary participation were the most common problems in both groups. New attempts for FD were perceived as the role of external institutions. Based on the results, it is necessary to develop a framework and quality improvement indications for FD programs in the future, and FD programs are expected to be developed through new initiatives, such as longitudinal programs and those focusing on the community of practice.

모바일 메신저 환경하의 모바일 상품권 선물증여 의도 모형 (Mobile Coupon Gift-giving Intention Model in Mobile Instant Messenger Environment)

  • 여현진;남춘희;서영호
    • 품질경영학회지
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    • 제42권4호
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    • pp.717-728
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    • 2014
  • Purpose: The purpose of this research is to develop a model tat explains the motivation of mobile coupon gift intention in mobile instant messenger service. Methods: This study utilized Structural Equation Model to clarify factors those influence mobile coupon gift intention under mobile messenger environment. Results: The research model in this study is verified with two hundreds sample data. This study found that mobile coupon gift-givers's giving intention is influenced by experimental and obligated motivation, price utility, social value of gift-giving, and perceived ease of use of the technology. Conclusion: This study verified five factors those influence to mobile coupon gift-giving intention. Although this study initially suggests and verify gift-giving intention model, we expect further research that related to other factors affecting the intention and other recent technology factors such as personal innovation and others.

커뮤니티 활동의 주민참여에 대한 광주시민 의식 조사 (Citizens' Perception on Resident Participation in Community Activities of Gwangju City)

  • 김영주
    • 가정과삶의질연구
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    • 제29권6호
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    • pp.89-103
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    • 2011
  • Citizen participation or resident participation is perceived as an effective way to correspond to the diverse urban problems, especially in the area of residential environment improvement projects and community activities. As the leading city of the Honam region and a core middle city leading the development of the southwestern region, Gwangju city is planning and under-developing new Housing Complexes and Urban Renewal Projects. The purpose of this study is to identify the perception of Gwangju citizens on resident participation in community activities to suggest diverse strategies for improving quality of citizen's life and making better living environment. For the research purpose, 1,380 questionnaires were distributed to the Gwangju citizens who live in 5 autonomous districts -Dong-gu, Seo-gu, Nam-gu, Buk-gu, and Gwangsan-gu- and 601 were used in data analysis. Although citizens in Dong-gu showed the lowest settlement consciousness, they required the highest level of need for resident self-help activities. Contrastingly, Seo-gu showed the highest level of settlement consciousness and the lowest need for resident self-help activities. Based on the results, high quality community facility should be provided to promote residential satisfaction and consciousness of residential participation and self-help activity must be improved. And also, diverse strategies for resident participation including development of resident education programs and search for regional resources should be covered in further research.

Quality of Entrepreneurship and Micro-, Small- and Medium-sized Enterprises' (MSMEs) Financial Performance in Indonesia

  • HANGGRAENI, Dewi;SINAMO, Timothy
    • The Journal of Asian Finance, Economics and Business
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    • 제8권4호
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    • pp.897-907
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    • 2021
  • The purpose of this study is to investigate the quality of entrepreneurship - motivation, entrepreneurial orientation, and risk behavior - in relation to the odds of micro-, small- and medium-sized enterprises' (MSMEs) financial performance in Indonesia. Additionally, this paper investigates how these qualities apply for the current challenges perceived by MSMEs' entrepreneurs in Indonesia due to Covid-19 crisis; specifically, this paper examines the odds of MSMEs' financial performance during the pandemic in respect to when these qualities are implemented by the entrepreneurs. The empirical data was obtained from an online survey by means of a structured questionnaire. MSMEs surveyed were randomly selected on a national scale. To test the hypotheses, a quantitative approach is employed, using multinomial regression. The main result shows that, under normal economic environment, the more intrinsically-motivated and continuity-driven entrepreneur is, the more likely the MSME will achieve financial growth compared to remaining stagnant. To our surprise, innovativeness leads to less likelihood of MSME's financial growth, suggesting the significance of innovation does not apply to MSMEs in Indonesia. Lastly, MSMEs' risk behavior to operate in a stable business environment is found more likely to result in a better performance and is true for operational and financial risks, but not marketing risks.

공공부문의 서비스 혁신 수용에 관한 실증연구 : 중앙정부 및 지방자치단체 회계담당자의 복식부기${\cdot}$발생주의 회계시스템 도입에 관한 사례를 중심으로 (Factors Affecting the Adoption of Innovative Service System in Public Sectors : A Case Study on Implementing Double Entry Bookkeeping With Accrual Basis in Government Accounting System)

  • 편호범;한광현;김태웅
    • 경영과학
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    • 제22권1호
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    • pp.103-125
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    • 2005
  • Korean government is planning to adopt double entry bookkeeping with accrual basis in the government accounting system. This paper attempts to identify influencing attitudes of information producers toward the acceptance of the new service system. Several models are introduced, including Luder's Contingency Model, Cheng's Politico-Economic Model of Accounting Policy Choice, Roger's Diffusion of innovation, and Davis's Technology Acceptance Model(TAM). A set of constructs are developed as fellows : information producers' knowledges, experiences, altitudes toward the reform, characteristics of cash based accounting system and new accrual based system, a chief executive officer's willingness to support, availability of supporting systems, and social Influences from external environment. This study also incudes hey factors used in TAM, such as perceived usefulness and ease of use. Survey responses are gathered from accounting officers in government ministries and agencies as well as from local governments. Regression analysis shows that, for information producers, both 'perceived ease of use' and 'perceived usefulness' of the new system are the best explanatory variable for the dependent variable. It has also found that 'perceived usefulness' is explained best by individual characteristics such as knowledge and experiences, quality of current cash based s1n91e entry bookkeeping system, chief executive's support, Positive supporting systems and social influences. The useful guidelines for implementing double-entry bookkeeping system with accrual basis are also provided.