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Neoliberal Urbanization and Projects of Entrepreneurial City (신자유주의적 도시화와 기업주의 도시 프로젝트)

  • Choe, Byeong-Doo
    • Journal of the Economic Geographical Society of Korea
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    • v.14 no.3
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    • pp.263-285
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    • 2011
  • Despite the process of neoliberalization has made a decisive influence on our society as a whole, there seems little interests in neoliberal urbanization and entrepreneurial urban projects promoting it. This study is to see relationships between neolibealization process and recent urbanization and urban policies in terms of entrepreneurial city mediating them. In particular, this paper tries to reconceptualize entrepreneurial city as corresponding to privatization and commodification, financialization, state redistribution, and management and manipulation of crises which Harvey(2005) suggests as four main features of neoliberalization process in general and 'accumulation by dispossession' in particular, and to characterize it in terms of 'creative destruction' and of 'entrepreneurial governance'. As examined in the later part of this paper, recent cases of these entrepreneurial urban projects in S. Korea include volatility of land and housing price in the Capital region and urban regeneration and newtown projects, project for free economic zones construction in Incheon and other 5 regions, project for SOC construction heavily relying on private investment, in particular project financing pursued nationwidely including Daegu, and project of urban cultural marketing to promote capital inflow tacitly as well as to enhance urban imagine explicitly.

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The Antecedents of Switching Cost and its Effect on Customer Loyalty in Digital Music Service Industry (온라인 음악서비스 산업에서 전환비용의 선행요인 및 전환비용이 고객충성도에 미치는 영향)

  • Kang, Sung-Min;Uhm, Gi-Heon
    • Asia pacific journal of information systems
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    • v.20 no.2
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    • pp.157-180
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    • 2010
  • Rapid development of information technology has generated a new industry and market. In particular, network technology such as the Internet and other computer networks made transaction activities switched from traditional offline commerce to e-commerce. Among them, digital content is bit-based object which is created and distributed through electronic environment. In particular, many entertainment contents such as the music, the movies, and the computer game softwares are main products. Although digital content commerce has high potential demand, it lacks the consideration about the factor related to maintaining existing customer such as customer loyalty and switching costs. There has been a number of research on customer loyalty and other factors affecting it in the traditional electronic commerce environment, but there is a lack of research which examines the characteristics of digital content. The study about the effect of switching costs on customer loyalty in digital content commerce is necessary because the customers of digital content commerce market are from those of other e-commerce market or traditional offline commerce market. In addition, customer loyalty and switching costs are important factors because they may build up greater customer retention. For that reason, this study focused on examining the relationships among switching costs, antecedents for switching costs, and customer loyalty in online digital music service industry. The study has three major purposes: (1) to find antecedents of switching costs on digital content commerce and examine effect of antecedents for switching costs; (2) to identify effect of switching costs on customer loyalty in digital content commerce and examine moderating effects of alternative attractiveness; (3) to identify the differences of antecedents for switching costs by contents transmission type(streaming service and downloading service). And, the online digital music service industry is selected in this study since there are many users and transactions incurring. To accomplish these purposes, a survey questionnaire was developed and distributed to 256 informants. Survey instrument was developed based on previous research and pre-established survey items. Total of 206 surveys are collected and used in the data analysis. Among the respondents, 56.8% is male and 43.2% is female. Also, 86 responses were streaming service user group and 120 responses were download service user group. These data was analyzed using regression analysis. Major findings of empirical analysis can be summarized as follows. First, switching costs have positive effect on customer loyalty in digital content commerce environment. Second, the influence of switching costs on customer loyalty increases under conditions of high alternative attractiveness. Third, DRM convenience and breadth of use have positive effect on switching costs. The findings imply that the digital content provider should pay more attention to switching costs in addition to customer satisfaction in order to attract customers. Also, increasing the convenience of DRM use by securing the convenience of user interface and expanding the support device and increasing the service use scope by providing diverse value-added service helps to create a switching barrier. The result of the study can become a practical use in marketing strategy for maintaining existing customer. In particular, switching barrier is very important under conditions of high competition in the online music service market. This study can be used as a basis for further studies about customer retention in digital content commerce.

Does the Bush Warbler (Cettia diphone) Defend Its Territory through a Particular Song Mode or a Mode Sequence? (텃새권 방어와 관련된 휘파람새의 Song Mode와 Mode Sequence의 이용)

  • 박대식;박시룡
    • The Korean Journal of Zoology
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    • v.39 no.3
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    • pp.282-291
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    • 1996
  • The song of the bush warbler, Cettia diphone, consists of an introdudory whisde portion and a complex ending syllable portion. In bush warbiers, a song with two or fewer notes in the whistle portion is classified as an a song mode, while a song with three or more notes in the whistle portion as a $\beta$ song mode. Although some variations occur in mode seledion by individuals and populations, the proportion of a mode songs to total songs is 55% (range 51.6-58.7%) on average. The a mode has a higher dominant frequency in the whistle portion than does the $\beta$ mode, but the number of syllables m the complex ending syllable portion is fewer. Bush warbler mode sequences are defined as $\alpha$$\alpha$, $\alpha$$\beta$, $\beta$$\alpha$ and $\beta$$\beta$ mode sequences. In order to test the hypothesis that song modes and mode sequences play a role in the defence of territory in Jeju and Wando populations in the south-coastal geographic song variation group, playback experiments were executed. Mode sequences differed between naturally produced songs and songs produced in response to playback for two populations. In particular, for birds in the Wando populations our results indicate that the use of song modes may be affeded by habitat, singing site and type of territory, and further propose that particular mode sequences may play a more important role than song mode in vocal interadions.

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A Study on Contact Center Evaluation Model Using AHP and Content Analysis (AHP와 내용분석을 이용한 컨택센터 평가 모델 연구)

  • Ryu, Ki-Dong;Kim, Woo-Je
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.19 no.5
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    • pp.106-116
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    • 2018
  • Recently, the role of the contact center for business-to-consumer (B2C) operations is becoming more and more important as the customer contact point. In particular, an Internet Protocol (IP)-based contact center system is made up of a complicated information system in order to accommodate various customer channels, in addition to the telephone, and to respond in real time. However, until now, evaluations of contact centers have focused on customer service-based research from inbound contact centers. We used the contact center as a measure of performance, focusing on indicators that have traditionally influenced customer satisfaction, such as response rates and service levels. There is insufficient research on the characteristics of the services that a contact center should have and on the evaluation models for information systems. The role of information systems is becoming important as the latest contact center, which has moved from the TDM-driven digital phone system center to the IP-based contact center, accommodates a variety of digital channels other than voice phones. In particular, as offline branches decrease due to the development of the Internet and mobile phones, non-facing responses to customers are important, so the contact center has influenced the enterprise. Therefore, we developed an evaluation model not only in terms of customer service, but also from information system and business aspects, using the AHP and verifying the evaluation model through empirical cases. In particular, content analysis was used to ensure objectivity of AHP evaluation items.

A Study on the Introduction of Linear Programming Model into the Management of Korean Coastal and Offshore Fisheries (한국 연근해어업의 합리적 관리를 위한 LP모형의 도입방안에 관한 연구)

  • 박장일
    • The Journal of Fisheries Business Administration
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    • v.25 no.1
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    • pp.37-59
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    • 1994
  • Many studies to cope with the present problems of Korean coastal and offshore fisheries has been performed, but these were done partly in necessities and general studies for Korean inshore and offshore fisheries are in early stage. Most of these studies adopted analytical way of approach for each fishery individually and they could not reflect the effect of correlated interaction among fisheries on the several common species/stocks, and thus optimal effort allocation was impossible. To consider general fisheries and optimal effort allocation among competing mixed species, a linear programming (LP) approach is applied in this study and introduced into 16 important inshore and offshore fisheries with 13 constraining species which were chosen by annual yield order. This study is not based on the biological interaction among species (i.e., prey - predator system) but the technological interaction between species and fishing efforts. For the application of LP model in these fisheries, the standardization of fishing efforts through different fishing gears could not be successful and a new way of effort standardization through CPUE for vessel tonnage was originated. Total standardized fishing effort on a particular species i, Ei, is computed as the linear summation of standardized fishing effort generated by each fishery j. That is, (equation omitted) where $f_{j}$ is the total vessel tonnage of fishery j and aij is the coefficients contributing to the standardized fishing effort per ton for species i taken in fishery j. The total fishing effort level on species i due to both directed fishing and by - catch can thus be accounted in the aij's. Optimal effort allocation among the j fisheries may be considered a minimizing problem (minimize $\Sigma$ $f_{j}$), subject to the constraints that standardized fishing effort levels on particular species are maintained at, above, and below certain predefined levels. Fishing effort goals for individual species can be based on various biological and/or economic criteria, i.e., fishing effort level generating maximum sustainable yield and/or maximum economic yield. But in this study the $F_{0.1}$ criteria which was accepted as an approximate level for $F_{mey}$ by Outland and Boerema's (1973) study. The findings of this study are, (1) LP model can be applied to the Korean inshore and offshore fisheries giobally. (2) Through a new way of combining multiple different fisheries' efforts for a particular species together generating standardized fishing effort, Schaefer curve could be applied to the complex system successfully. (3) The results of this study for total reduction scale were mostly the same as those of prior studies, but different much from the individual scales of reduction. This study showed the necessities for exploitation of more concrete parameters to put into consideration of profitability of fisheries and social factors, and this model can be modified according to the actual constraints. Also, considering the age structure of stocks, this model can be developed into better one for better fisheries management.ent.

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A Study for Relationship Between the Femininity and the Nursing Image of Nursing Students (일부 간호학생의 여성성과 간호상과의 상관관계)

  • 성현란
    • Journal of Korean Academy of Nursing
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    • v.8 no.2
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    • pp.39-49
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    • 1978
  • The present research set out to further validate the results that Stromborg (1976) obtained in which a correlation (r= .22, p < .001) was found between the femininity of woman nursing students and their image of nursing. In addition the experimenter set out to elucidate any possible differences in the image of nursing according to (a) religion, (b) the motivation for choosing nursing as well as, (c) the particular area in which the students hoped to work after graduating. The research was conducted by presenting questionnaire type scales including a femininity scale and a nursing image scale, to 301 graduating students attending 4 Three-year nursing schools located within Seoul from November 21st, 1978 to November 30th. The results: 1. There was clearly no relation between femininity and the image of nursing as such (r= .01, p > .43). But upon analyzing the results along five subdimensions of the nursing image variable it was discovered that : (a) if femininity is low, the nursing student tend to view the educational preparation for becoming a nurse in a more positive light (r= -.10, p < .05), and (b) if femininity is high, the students tend to perceive their social role with a positive frame of mind (r= .15, p < .005). 2. There was a significant difference found in the image of nursing as related to the religion of the nursing students, The means ranked as follows (high scores indicate a positive image of the nursing profession). Catholic > Protestant > no religion > Buddhist 3, The difference in the nursing image according to motivation for sellecting the profession emerged as quite significant (F=6.92, p < .001). The rank of the means when the subject group is divided along the dimension of motive is as follows (ranking begins with the most positive nursing image): (a) The profession itself seemed good; (b) after marriage one can do a social type of activity; (c) significant others’advice: (d) the profession matches their high school grade record; (e) it matches the economic situation of the student; (f)no particular reason for their choice: (g) it's easy to get a nursing job after graduation. 4. The particular area of nursing one intended to go into after graduation varied significantly in terms of the image of nursing (F=3.03, p < .005). The means when ranked starting with those having the most positive image of the profession: (a) nurses helping deliveries; (b) hospital nurses: (c) nursing education; (d) school nurses: (e) government nurse supervisors: (f)public health nurses: (g) (students not going into any profession); (h) (students not going into the nursing profession but into some other area).

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Changes in Phytoplankton Communities and Environmental Factors in Saemangeum Artificial Lake, South Korea between 2006 and 2009 (2006년~2009년 새만금호에서 식물플랑크톤 군집과 환경요인의 변화)

  • Choi, Chung Hyun;Jung, Seung Won;Yun, Suk Min;Kim, Sung Hyun;Park, Jong Gyu
    • Korean Journal of Environmental Biology
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    • v.31 no.3
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    • pp.213-224
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    • 2013
  • Between May 2006 and November 2009, we investigated the relationship between fluctuations in environmental factors and phytoplankton communities in Saemangeum Artificial Lake, South Korea. Nutrient concentrations in the lake increased because of the inflow of water from Mankyung and Dongjin Rivers during the summer rainy season; in particular, high concentrations were detected at an inner zone close to the estuaries. During the summer rainy season, salinity at the inner zone reduced more rapidly than that at the other zones, and it was similar to the changes in nutrient concentrations. Variations in phytoplankton communities were caused by fluctuations in environmental factors: the abundance of phytoplankton at the inner zone was higher than that at the other zones. Diatoms were the dominant species in the phytoplankton communities. A small centric diatom, Skeletonema costatum like species, was predominant, with a mean abundance of 19.5% in Saemangeum lake. Because of accelerated eutrophication in the lake, phytoplankton abundance increased continuously and the total number of species present in the community decreased. In particular, some dinoflagellates could intermittently cause red tides during low temperature and salinity conditions (at the inner zone). In 2006~2007, a red tide-forming dinoflagellate, Prorocentrum minimum, was the predominant species, while Heterocapsa triquetra, Karlodinium veneficum, and Heterocapsa rotundata were the newly recorded species in late 2008 to early 2009. Therefore, the dynamics of phytoplankton communities under the perennially eutrophic conditions in Saemangeum lake appear to be primarily affected by changes in water temperature and salinity. In particular, the growth of harmful algae may have been accelerated by the low salinity and temperature conditions during the spring season at the inner zone.

Association between Glycemic Index, Glycemic Load, Dietary Carbohydrates and Diabetes from Korean National Health and Nutrition Examination Survey 2005 (2005 국민건강영양조사 자료 분석을 통한 한국 성인 남녀의 식이 중 Glycemic Index, Glycemic Load 및 탄수화물 섭취 수준과 당뇨 발병과의 관련성 연구)

  • Kim, Eun-Kyung;Lee, Jung-Sug;Hong, Hee-Ok;Yu, Choon-Hie
    • Journal of Nutrition and Health
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    • v.42 no.7
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    • pp.622-630
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    • 2009
  • The purpose of this study was to establish an association between glycemic index (GI), glycemic load (GL), dietary carbohydrates and diabetes with the context of the current population dietary practice in Korea. The subjects of 3,389 adults (male 1,430, female 1,959) were divided into normal (serum fasting glucose < 100 mg/dL), impaired glucose tolerance (100 ${\leq}$ serum fasting glucose < 126 mg/dL), diabetes (serum fasting glucose > 126 mg/dL) by serum fasting glucose. Anthropometric and hematologic factors, and nutrient intakes, dietary glycemic index (DGI), dietary glycemic load (DGL) were assessed. Multiple logistic regression model was used to determine the odds ratios (ORs) and 95% confidence intervals for relationship of DGI, DGL, carbohydrates intakes, and diabetes. DGI and DGL were not significantly correlated with impaired glucose tolerance and diabetes. However, the risk of impaired glucose tolerance and diabetes showed a tendency to increase as increase of DGI after multivariate adjustment (age, education, income, region area, diabetes family history, smoking, drinking, exercise, energy intake) in male. The risk of impaired glucose tolerance and diabetes showed a tendency to increase in the DGI 71.1-74.8 after multivariate adjustment in female. DGL was inversely related to impaired glucose tolerance and diabetes in male. In female, however, DGL was positively related to impaired glucose tolerance and diabetes. In particular, the risk of diabetes increased positively in level of DGL 260.5, and remained after multivariate adjustment (Q5 vs Q1:2.38, 0.87-6.48). When percent energy intakes from carbohydrates were more than 70%, the risk of impaired glucose tolerance and diabetes increased in both male and female. In particular, when percent energy intakes from carbohydrates were more than 69.9%, the risk of diabetes increased positively in male (Q4 vs Q1:2.34, 1.16-4.17). In conclusion, above 70% energy intakes from carbohydrates appeared to be a risk factor of diabetes. It seemed that the meal with high GI and GL value must be avoided it. And also, the macronutrients of the meal must be properly balanced. In particular, it may be said that it is a preventive way for treatment of the diabetes to avoid eating carbohydrates of much quantity.

The Impact of Service Quality on Service Satisfaction and Store Loyalty: Service Value as a Moderator (편의점의 서비스품질 요인이 서비스 만족 그리고 점포충성도에 미치는 영향: 서비스가치 조절효과를 중심으로)

  • Han, Sang-Ho;Yang, Heo-Chang;Kim, Jong-Lak
    • Journal of Distribution Science
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    • v.13 no.10
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    • pp.101-108
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    • 2015
  • Purpose - The convenience store business sector in South Korea has contributed to economic growth and job creation, and the growth potential of this market segment remains very high. In addition, service value is a more important factor than price in determining purchase intention. Research in the convenience store market is relatively very low compared to other retail sectors. In particular, research on service quality for the convenience of retailers who examine and analyze customer behavior and service quality factors used in the convenience store side of the situation is very inadequate. We have investigated the relationship of store service quality, service satisfaction, and store loyalty. In addition, we have examined the way service value moderates the relationship among these variables. Research design, data, and methodology - The questionnaire was developed using modified and supplementary questions based on the KD-SQS and RSQS models. The study suggested a theoretical model composed of 15 hypotheses on the relations between theoretic variables, and surveys conducted with consumers in discount stores in the Seoul and Gyunggi Metropolitan area in order to verify the hypotheses. We used the SPSS/PC statistical packages to analyze the results. The number of surveys used was 227. Moreover, a structural equating model was also used to analyze the reliability and validity of the composing elements and to verify the suggested hypotheses. Results - The overall results of this study are as follows. First, all service quality elements have a significant effect on service satisfaction. Second, all service quality elements have a significant effect on store loyalty. Third, service satisfaction has a significant effect on store loyalty. Finally, when the participants were divided into high and low service value the results of the multiple regression analyses showed that only the relationship between policy of service quality and satisfaction, and human interaction and policy of service quality and loyalty were significant. The implications are discussed based on the findings of the study. Conclusions - First, through direct hypotheses testing, we confirmed that the convenience service quality positively impacts the service satisfaction and loyalty of buyers. In particular, the reliability, origin benefit, and promotion were found to have more influence on satisfaction and loyalty of consumers of a convenience store. Further, for the service quality of the convenience for the consumer loyalty, greater human interaction was a high-value and statistically significantly higher than the degree of improvement in consumer loyalty. This underscores the importance of education and human services management of employees working in a convenience store. In particular, frequent changes in personnel generate results that negatively impact loyalty with customers. These results may lead to a serious problem in the economics of the store. Therefore, it should enhance the value of services through the establishment of training and compensation for employees. In addition, a certain educational level is required as well as a basis for compensation and retention.

Impact of Lifestyles of Cultural Center Users in Discount Stores on the Store Usage Intention: Mediating Effect of Shopping Value (대형마트부설 문화센터 이용고객의 라이프스타일 유형이 대형마트 이용의도에 미치는 영향: 쇼핑가치의 매개효과)

  • Lee, Gi-Hwang;Kim, Sang-Cheol;Kim, Pan-Jin
    • Journal of Distribution Science
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    • v.13 no.10
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    • pp.83-91
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    • 2015
  • Purpose - The purpose of this study is to identify whether the operation of cultural centers in discount stores contributes to their profitability. Thus, this study is aimed at exploring how the lifestyles of customers who use the cultural centers influence their intention to use the discount stores. Specifically, the effect of shopping value on the correlation between the lifestyle types and usage intention of the customers were examined through a structured research model. To verify the effect, a survey on 139 customers of the Cultural Center of Nonghyup Hanaro Club's S branch was conducted and the valid questionnaires were used for analysis. Research design, data, and methodology - The findings are as follows. First, the lifestyles seeking self-realization had a positive effect on utilitarian value, and lifestyles seeking pop cultures had a positive effect on hedonic value. Second, the mediating effect of shopping value on the correlation between the lifestyle types and usage intention of the customers is as follows. Utilitarian value had a mediating effect only on the lifestyles seeking self-realization. In case of lifestyles seeking pop cultures, the use of Cultural Center had no effect on the intention to use the discount store. Third, an analysis of a revised research model revealed that the store usage intention of lifestyles seeking pop cultures can be enhanced by boosting the utilitarian value through hedonic value. Results - The findings suggest the following. Customers with lifestyles seeking self-realization, who value what is beneficial to them with little attention to the perceptions of others, are highly interested in the benefits they can gain from shopping. As for customers with lifestyles seeking pop cultures, they are highly likely to consume products popular in a particular culture such as new products and sports, based on financial stability they pursue. Thus, they prefer more subjective, personal experience, unlike consumers pursuing utilitarian value. Conclusions - As a result, the former pursues hedonic value gained in the process of shopping with fun and joy, rather than doing shopping with a particular purpose in mind. Therefore, Cultural Centers need to offer information that fits the lifestyles of the users so that they are more likely to use the discount stores. However, if the Cultural Centers offer unified, profit-driven products and information, just to increase their store sales, it can backfire, which occurred in the past. On the other hand, if they provide information that fits the lifestyles of the users, it can actually increase the sales. Also, the findings suggest that sophisticated marketing strategies that can boost the hedonic value of customers by linking the educational contents of Cultural Centers to actual shopping, which is beneficial to consumers, should be set and operated by discount stores. In particular, customers with lifestyles seeking self-realization can be encouraged to use the stores by making them recognize the utilitarian value. However, the use of Cultural Centers doesn't necessarily lead to higher sales among customers with lifestyles seeking pop cultures. As mentioned previously, unified marketing strategy is not as effective for Cultural Centers of large discount stores.