• Title/Summary/Keyword: PBX

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A Study on the Design of CTI/VoIP Based Internet Call Systems (CTI/VoIP 기반 인터넷 콜시스템의 설계에 관한 연구)

  • Lee, Kang-Seok;Yum, Chang-Sun;Hwang, Gee-Hyun
    • IE interfaces
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    • v.15 no.4
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    • pp.391-400
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    • 2002
  • The internet call systems using CTI(Computer Telephony Integration) functions are designed with system configuration, DFD(Data Flow Diagram) and ERD(Entity Relationship Diagram) in this paper. The internet call systems are constructed to cooperate with conventional CTI call center. The internet phone calls occurred from the web browser of customer can be connected throughout VoIP gateway and PBX to many counselors. The internet call systems can provide various services; customer information service, escorted browsing service, text chatting service, text sharing service, conference service, and statistical analysis service.

Design of an integrated network management system for telecom subsystem in offshore plants

  • Kang, Nam-seon;Kim, Nam-hun;Lee, Seon-ho;Kim, Young-goon;Yoon, Hyeon-kyu
    • Journal of Advanced Marine Engineering and Technology
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    • v.39 no.8
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    • pp.863-869
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    • 2015
  • This study analyzed the offshore plant industry and related regulations such as ISO, IEC, and Norsok Standards to develop an integrated network management system (INMS) capable of both on-site and remote management and configuration of IP-based network equipment in offshore plants. The INMS was designed based on actual specifications and POS plans, and a plan of management was verified through an offshore plant engineering company. Various modules such as PAGA interface modules, CCTV, IP-PBX, and HF-radio communication modules were developed for system implementation. Protocol and data design and screen design were followed by framework development and introduction of the automatic satellite communication function.

Anti-Spam for VoIP based on Turing Test (튜링 테스트 기반의 VoIP 스팸방지)

  • Kim, Myung-Won;Kwak, Hu-Keun;Chung, Kyu-Sik
    • Proceedings of the Korean Information Science Society Conference
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    • 2007.10a
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    • pp.185-186
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    • 2007
  • ITSP(Internet Telephony Service Provider)를 이용한 VoIP 서비스의 사용자가 증가함에 따라 VoIP 스팸은 큰 문제로 대두되고 있다. 기존의 일반 전화 때부터 사용되던 스팸은 실시간적 음성 통신이라는 특성상 콘텐츠 필터링을 하기 어렵기 때문에 롤 행위 패턴 조사를 통해 스패머(Spammer)를 구분하고 있다. 그러나 잘못된 오판으로 인한 문제와 스팸으로 인식하는 임계값을 넘지 않는 한도의 스팸 전송, 그리고 여러 사용자가 하나의 번호를 공유하여 사용하는 경우에는 여전히 스팸의 위협이 남아 있다. 이에 본 논문에서는 튜링 테스트를 이용한 VoIP 스팸 방지를 제안한다. 제안된 방법은 송신자에게 튜링 테스트를 거치게 하고, 튜링 테스트를 통과한 사용자만 수신자와 연결이 되는 방식으로 동작한다. 또한 튜링 테스트를 통과한 정상적인 사용자에게는 티켓을 줌으로써 재발신시 거쳐야하는 튜링 테스트의 번거로움을 줄일 수 있다. 제안된 방법은 ASUS WL-500G 무선 공유기 및 Asterisk IP-PBX에서 구현되었고 실험을 통해 제안된 방법의 유효성을 검증하였다.

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Development Methods and Design of a Wireless VoIP System based on the Binary-CDMA Technology (Binary CDMA 기반의 무선 VoIP 시스템의 개발방법 및 설계)

  • Choi, Jae-Won
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.15 no.10
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    • pp.2121-2128
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    • 2011
  • Binary CDMA is a new standard technology for wireless communication developed by Korea that makes high speed communications and good quality of services. In this paper we researched on the development methods and design of a wireless VoIP system based on the Binary-CDMA technology that makes it freely installed in any place without phone cables and laying works.

The Analysis of surface free energy of RDX/EVA from contact angle measurements (접촉각 측정에 의한 RDX/EVA의 표면 에너지 해석)

  • 심정섭;김현수;이근득
    • Journal of the Korea Institute of Military Science and Technology
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    • v.3 no.2
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    • pp.219-230
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    • 2000
  • Plastic bonded explosive(PBX) is mainly composed of the nitramine explosives, RDX, HMX, and polymer binders. When the adhesion between nitramine crystals and binder is not particularly strong and can be failed under stress, dewetting occurs rather suddenly and this leads to a significant drop in tensile strength of explosives. Mechnical property of plastic bonded explosive depends on the surface characteristics of filler and binder. In order to design for better adhesion, an understanding of the surface properties of explosive and binder is essential. In this study, 2 kinds of RDX and 4 kinds of ethylene vinyl acetate copolymers are selected, since they are widely used in many plastic bonded explosives. The technical objective of this investigation is to calculate for the surface free energy of RDX and EVA using theory of Fowkes, van Oss, Neumann approaches and Kaelble equation and to predict the interaction between filler and binder from their surface free energies.

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Interconnectivity Testing System of HATS Conference in Japan (HATS Conference의 상호접속성 시험체계)

  • Kim, Yeong-Tae;Park, Gi-Sik
    • Electronics and Telecommunications Trends
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    • v.12 no.4 s.46
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    • pp.21-30
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    • 1997
  • 일본은 TTC에 의해 제정된 표준을 기초로 하여 개발된 전기통신장비 또는 시스템의 상호접속성을 확인하기 위해, '고도 통신시스템 상호접속 추진회의(Promotion Conference of Harmonization of Advanced Telecommunication System: HATS Conference)' 를 설립하였다. HATS Conference에는 전기통신사업자, 표준화기관, 제조업자 등 여러 기관이 참여한 가운데, 상호접속성 대한 사용자의 요구사항과 기술적 문제를 다루기 위해 6개의 실무그룹과 디지털전화, 터미널 어댑터, 디지털 PBX, G4 팩스 등과 같은 장비 또는 시스템간의 실제적인 시험을 위해 상호 접속성 '시험구현연락회(Test Implementation Liaison Committee: TILC)' 가 구성.운영되고 있다. 따라서, 본 고는 HATS Conference가 주관하고 있는 전기통신장비 또는 시스템간의 상호접속성 시험체계를 분석한 것이다.

Prognostically Significant Fusion Oncogenes in Pakistani Patients with Adult Acute Lymphoblastic Leukemia and their Association with Disease Biology and Outcome

  • Sabir, Noreen;Iqbal, Zafar;Aleem, Aamer;Awan, Tashfeen;Naeem, Tahir;Asad, Sultan;Tahir, Ammara H;Absar, Muhammad;Hasanato, Rana MW;Basit, Sulman;Chishti, Muhammad Azhar;Ul-Haque, Muhammad Faiyaz;Khalid, Ahmad Muktar;Sabar, Muhammad Farooq;Rasool, Mahmood;Karim, Sajjad;Khan, Mahwish;Samreen, Baila;Akram, Afia M;Siddiqi, Muhammad Hassan;Shahzadi, Saba;Shahbaz, Sana;Ali, Agha Shabbir
    • Asian Pacific Journal of Cancer Prevention
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    • v.13 no.7
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    • pp.3349-3355
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    • 2012
  • Background and objectives: Chromosomal abnormalities play an important role in genesis of acute lymphoblastic leukemia (ALL) and have prognostic implications. Five major risk stratifying fusion genes in ALL are BCR-ABL, MLL-AF4, ETV6-RUNX11, E2A-PBX1 and SIL-TAL1. This work aimed to detect common chromosomal translocations and associated fusion oncogenes in adult ALL patients and study their relationship with clinical features and treatment outcome. Methods: We studied fusion oncogenes in 104 adult ALL patients using RT-PCR and interphase-FISH at diagnosis and their association with clinical characteristics and treatment outcome. Results: Five most common fusion genes i.e. BCR-ABL (t 9; 22), TCF3-PBX1 (t 1; 19), ETV6-RUNX1 (t 12; 21), MLL-AF4 (t 4; 11) and SIL-TAL1 (Del 1p32) were found in 82/104 (79%) patients. TCF3-PBX1 fusion gene was associated with lymphadenopathy, SIL-TAL1 positive patients had frequent organomegaly and usually presented with a platelets count of less than $50{\times}10^9/l$. Survival of patients with fusion gene ETV6-RUNX1 was better when compared to patients harboring other genes. MLL-AF4 and BCR-ABL positivity characterized a subset of adult ALL patients with aggressive clinical behaviour and a poor outcome. Conclusions: This is the first study from Pakistan which investigated the frequency of5 fusion oncogenes in adult ALL patients, and their association with clinical features, treatment response and outcome. Frequencies of some of the oncogenes were different from those reported elsewhere and they appear to be associated with distinct clinical characteristics and treatment outcome. This information will help in the prognostic stratification and risk adapted management of adult ALL patients.

Scenario-Based Implementation Synthesis for Real-Time Object-Oriented Models (실시간 객체 지향 모델을 위한 시나리오 기반 구현 합성)

  • Kim, Sae-Hwa;Park, Ji-Yong;Hong, Seong-Soo
    • The KIPS Transactions:PartD
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    • v.12D no.7 s.103
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    • pp.1049-1064
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    • 2005
  • The demands of increasingly complicated software have led to the proliferation of object-oriented design methodologies in embedded systems. To execute a system designed with objects in target hardware, a task set should be derived from the objects, representing how many tasks reside in the system and which task processes which event arriving at an object. The derived task set greatly influences the responsiveness of the system. Nevertheless, it is very difficult to derive an optimal task set due to the discrepancy between objects and tasks. Therefore, the common method currently used by developers is to repetitively try various task sets. This paper proposes Scenario-based Implementation Synthesis Architecture (SISA) to solve this problem. SISA encompasses a method for deriving a task set from a system designed with objects as well as its supporting development tools and run-time system architecture. A system designed with SISA not only consists of the smallest possible number of tasks, but also guarantees that the response time for each event in the system is minimized. We have fully implemented SISA by extending the ResoRT development tool and applied it to an existing industrial PBX system. The experimental results show that maximum response times were reduced $30.3\%$ on average compared to when the task set was derived by the best known existing methods.

Development of AI-based Real Time Agent Advisor System on Call Center - Focused on N Bank Call Center (AI기반 콜센터 실시간 상담 도우미 시스템 개발 - N은행 콜센터 사례를 중심으로)

  • Ryu, Ki-Dong;Park, Jong-Pil;Kim, Young-min;Lee, Dong-Hoon;Kim, Woo-Je
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.20 no.2
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    • pp.750-762
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    • 2019
  • The importance of the call center as a contact point for the enterprise is growing. However, call centers have difficulty with their operating agents due to the agents' lack of knowledge and owing to frequent agent turnover due to downturns in the business, which causes deterioration in the quality of customer service. Therefore, through an N-bank call center case study, we developed a system to reduce the burden of keeping up business knowledge and to improve customer service quality. It is a "real-time agent advisor" system that provides agents with answers to customer questions in real time by combining AI technology for speech recognition, natural language processing, and questions & answers for existing call center information systems, such as a private branch exchange (PBX) and computer telephony integration (CTI). As a result of the case study, we confirmed that the speech recognition system for real-time call analysis and the corpus construction method improves the natural speech processing performance of the query response system. Especially with name entity recognition (NER), the accuracy of the corpus learning improved by 31%. Also, after applying the agent advisor system, the positive feedback rate of agents about the answers from the agent advisor was 93.1%, which proved the system is helpful to the agents.

Characterization of Transmission Properties of Two Common Interior Walls at UHF Bands (실내벽의 UHF 대역 전파 투과 특성 해석)

    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.24 no.10B
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    • pp.1876-1884
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    • 1999
  • The next generation of wireless LAN AND PBX systems will make use of the unlicensecd band at 2.5 GHz. Deployment of these systems inside buildings requires and understanding of propagation characteristics within buildings. Because the wavelength is small compared to building dimensions, ray methods can be used to predict propagation, but they require knowledge of the transmission and reflection properties of walls. This paper reports on transmission measurements made at walls made of gypsum board on metal studs, and at concrete block walls using directive antennas. The measurements are found to give good agreement with theoretical results that account for the periodic nature of the wall structure.

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