• Asian Journal of Business Environment
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• 제5권1호
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• pp.13-26
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• 2015

Purpose - While studying the topic of seeking behavioral excellence (proactive and creative competence) in organization, scholars have presented a variety of literature sprinkled with countless theories on behavioral competence. Research design, data, and methodology - Foremost among the several theories on this topic are two distinct sets of behavioral theories: OCB (Organizational Citizenship Behavior) and Constructive Deviance. Both of these theories attempt to posit their usefulness in positive organizational outcomes (such as organizational effectiveness, quality, performance, and innovations). Results - However, their proposed constructs are opposing and studies are conducted in isolation, thereby creating a significant literature gap and omitting the possibility of being inclusive of the best that both OCB and constructive deviance have to offer. Conclusions - The article bridges the gap by critically examining OCB and constructive deviance and including a consideration of other empirical studies in an attempt to be comprehensive while, at the same time, seeking to find an effective behavioral construct that is both appropriate and conducive for positive organizational outcomes in the context of the current business environment.

• 인터넷정보학회논문지
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• 제13권5호
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• pp.65-75
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• 2012

조직시민행동이란 조직내의 공식적 역할이나 기능을 넘어서는 구성원들의 재량적 행동을 의미하며, 조직의 성과 제고에 상당한 기여를 하는 것으로 알려져 있다. 공급망관리(SCM) 시스템이 도입되면, 글로벌 표준, 프로세스 혁신, 핵심성과지표 등에 관한 정보가 여러 부서에 폭넓게 전달되어 구성원들의 흡수 및 혁신능력을 제고할 수 있다. 구성원들의 조직시민행동은 이런 과정을 활성화시켜 SCM 성과를 증진시키며 결과적으로 조직 혁신에 기여할 수 있다. 본 논문은 국내에서 비즈니스를 전개하고 있는 글로벌 제조 기업에 근무하고 있는 조직구성원의 흡수능력과 조직시민행동의식, SCM의 성과 및 혁신의도 간 인과관계 분석에 초점을 둔다. 122명으로부터 수집한 설문자료를 통계적으로 분석한 결과, 조직시민행동은 SCM 성과와 흡수능력에 긍정적 영향을 미치며, 흡수능력 또한 SCM 성과에 직접적 영향을 미치는 것으로 나타났다. 기대한 바와 같이 SCM 성과는 혁신의도의 유의한 선행요인으로 분석되었지만, 조직구성원의 흡수능력은 별다른 영향을 미치지 못하는 것으로 나타났다. 그 외 본 연구결과의 학술적, 실무적 시사점도 함께 제시하였다.

• 한국IT서비스학회지
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• 제16권3호
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• pp.67-81
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• 2017

IT project teams are composed of experts from various domains with different backgrounds, such as business and technologies. Thus, enhancing knowledge sharing and increasing team social capital are critical for the success of the project. This study examines the relationship among the team social capital, team climate and team performance. A research model and hypotheses are developed from literature review and empirically validated. The research model consists of team social capital, team climate and team performance. Specifically, team social capital, as antecedents, wasconceptualized asinternal and external differentiated by team boundary, and team climate is conceptualized as innovative climate and supportive climate. Using measures adopted from previous studies, 166 data points were collected to test the research model and related hypotheses. PLS data analysis indicated that internal and external social capitalhave positive effect on innovative climate while internal social capital has a positive effect on supportive team climate. The innovative and supportive climate has significant effect on the team performance. Based on the results, we proposed several team management skills for IT project managers. Theoretical constributions are discussed at the end with limitations and further studies.

• 경영과정보연구
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• 제33권5호
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• pp.155-169
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• 2014

사람은 누구나 다 살아가면서 역경과 어려움을 겪기 마련이다. 하지만 부정적인 생활사건이나 스트레스를 경험하는 사람들이 모두 신체적, 심리적으로 부정적인 결과물은 내는 것은 아니다. 즉, 개인이 이용할 수 있는 자원에 따라 스트레스나 역경의 상황에 유연하게 대처하거나, 성공적으로 극복하고, 적응하고, 혁신적인 성과를 보이기도 한다. 본 연구에서는 동일한 상황에서 위기나 위협의 요인들을 완화시킬 수 있는 개인적 속성, 즉 회복탄력성의 중요성을 강조하며, 회복탄력성의 결과요인으로 혁신행동에 어떠한 영향을 미치는지 살펴보고자 한다. 또한 개인특성인 회복탄력성과 혁신행동의 관계에 조직변수 즉, 환경적 요인으로 조직지원과 실책관리문화의 조절효과도 검증해보고자 한다. 이러한 연구목적에 따라 본 연구는 195명의 조직구성원을 표본으로 하여 회복탄력성이 혁신행동에 미치는 영향력과 이러한 관계에 대한 상사지원, 동료지원, 실책관리문화의 조절효과를 검증하였다. 연구 결과, 회복탄력성은 조직구성원의 혁신행동에 정(+)의 영향을 미치며, 상사지원과 실책관리문화는 회복탄력성과 혁신행동 간 영향력을 조절하는 것으로 나타났다. 따라서 조직구성원이 급변하는 조직외부환경에 적응하고 진취적이고 역동적이며, 도전적인 혁신행동을 발휘함에 있어 개인적 특성인 회복탄력성과 조직상황 변수인 조직지원과 실책관리문화가 긍정적 영향을 미칠 수 있다는 시사점을 제공한다. 즉, 조직에서는 조직구성원 개인의 회복탄력성을 발현하고 키울 수 있는 교육프로그램 제공 및 조직 분위기 조성이 필요하며, 실패를 두려워하지 않는 조직문화와 상사 및 동료 간 지원이 혁신행동을 증대시킬 수 있음을 알 수 있다.

• 유통과학연구
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• 제22권3호
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• pp.1-10
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• 2024

Purpose: The current study focused on work performance of distribution department of AMC (asset management company) industry in China, outlines the challenges faced by distribution employees of Chinese four biggest national AMCs, aiming to enhance the ability of Chinese national AMCs to succeed in the face of external challenges such as economic, social, and technological changes. Research design, data and methodology: This study adopted quantitative methods, questionnaire was collected from 248 general distribution department employees of four national AMCs of China, these employees are from the top 5 developed cities in China, and software Smart PLS 3.0 and SPSS 25 was applied to data analysis. Results: The result of this current study through Smart PLS 3.0 has revealed that the significant effect of affective commitment on contextual performance, affective commitment on task performance, continuance commitment on contextual performance, normative commitment on contextual performance, and effect of continuance commitment on task performance and normative commitment on task performance were found to be non-significant. Conclusions: According to the important role of distribution department, managers in China's national AMCs can leverage the study's findings to enhance organizational commitment among employees of distribution department, and further positively influences distribution department employees' work performance.

• 지식경영연구
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• 제10권4호
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• pp.75-91
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• 2009

Many prior researchers have repeatedly emphasized the importance of utilizing external knowledge as a critical factor for the success of organizational innovation. But they seem to have ignored the importance of the practical methods to advance the ability of finding new way of applying external knowledge to innovation activities. This paper suggests the exploitation of firm's knowledge base in innovative way as a practical method to utilize external knowledge for organizational innovation, because it could be possible to find out a common factor in external knowledge with organizational knowledge base by exploiting it. According to the empirical test with data of 1,143 manufacturing firms, all of the hypothesis were strongly supported.

• Asia pacific journal of information systems
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• 제12권3호
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• pp.135-167
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• 2002

This research focuses on the IS development methodology as an object of innovation in an IS organization. It has two main research objectives. It was intended to understand the critical affecting factors which have an effect on the processing of each level in the dynamic and evolving innovation process. There are two levels of innovation process: initiation and implementation. It was also intended to understand the performance of IS organizational innovation. We found three main results by the LISREL analysis. First, main factors affecting initiation level of innovation are innovative tendency of IS members, communication level of IS organization, existence of champion manager, IS performance gap, executive supporting to IS, and relative advantage of IS development methodology. At the implementation level, it was understood that the existence of champion manager, executive support, and relative advantage of IS development methodology were the main factors promoting to use the innovation, and the complexity of innovation was a negative factor adopting the usage of innovation. Second, the quality of the previous level in the gradual innovation activities gives very notable affection to the continuous next level. Finally, it was found that the qualitative performance like the documentation, collaborative team approach, IS developer's awareness and ability corresponding to their task and so on was improved due to the IS organizational innovation. This research provides the standard framework for the IS organizational innovation in a structural way. In the practical aspect, it may be used as the principle for introducing and using the IS development methodology.

• 대한안전경영과학회지
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• 제19권4호
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• pp.253-260
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• 2017

Due to dramatic changes in the trend of corporate management in economics, labor and government, companies are being asked to adapt creative and innovative organizational culture in order to keep sustainability. Under the circumstances, flexible working hour becomes one of very effective method for organization culture improvement. Recently, M company has introduced the new policy of working hours that employees can choose a couple of different time options depending on their personal situations. And it turns out to be very effective to work & life balance, increasing organizational vitality, improving efficiency of business and productivity, recruitment of core human resources, and prevention of deviation; both team and personal performance levels has significantly improved. Therefore, it is highly recommended to adapt flexible working policies for companies seeking for a long term, sustainable corporate vision.

• 한국산업정보학회논문지
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• 제27권3호
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• pp.59-88
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• 2022

개방형 혁신이 확산되면서 외부의 새로운 지식을 탐색하고 이를 조직의 기존 지식과 결합하여 활용하는 흡수역량이 기업의 경영성과를 높이는 데 중요한 역할을 하는 것으로 평가되고 있다. 본 연구는 기술혁신형 중소기업에서 흡수역량을 매개로 조직 요인인 임파워링 리더십, 조직학습 문화 그리고 부서간 협력이 경영성과에 미치는 영향을 실증적으로 분석하였다. 이를 위해 이노비즈 협회 회원사 15,227개 기업을 대상으로 설문조사를 수행하였으며, 수집된 326건의 설문응답 내용을 구조방정식 모형을 이용하여 분석하였다. 설문 분석결과에 의하면 조직 요인인 임파워링 리더십, 조직학습 문화 및 부서간 협력은 경영성과에 직접적인 영향은 주지 않았지만, 흡수역량을 매개로 경영성과에 유의한 영향을 주는 것으로 나타났다. 이러한 결과는 임파워링 리더십, 조직학습 문화 및 부서간 협력이 흡수역량의 매개효과를 통해 경영성과에 간접적인 영향을 주고 있음을 의미하는 동시에, 기업의 조직 요인들이 흡수역량의 선행요인 중의 하나로 작용함을 입증해준다.

• The Journal of Asian Finance, Economics and Business
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• 제7권10호
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• pp.359-368
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• 2020

This research seeks to explain factors and relationship models of entrepreneurs capable of building service innovations in Andaman coast with the ultimate aim to ignite sufficient development of regional tourism, increase working potentials, and provide a guideline for tour operations. Initially, document examination and discussions with five experts were conducted to build in-depth interview questions. 19 entrepreneurs were interviewed to examine factors involved and we consulted later with the five experts and six successful entrepreneurs in the regions, as well as with the representatives of the Association of Thai Tour Operators and Tourism Authority of Thailand (TAT) of Phuket, Krabi, and Trang. The results were analyzed according to the theory of resource-based and innovative entrepreneurs. The factors obtained were generated from systematic causes: Nature of Entrepreneurships and Organizational capabilities, the mediator variables of Service Innovation Capability; and Organizational Performance (non-finance). Moreover, the external factors needing to be adjusted regarding the environmental changes were described. The tour operators are suggested to build networking to increase tourism potential with sustainability by providing the entrepreneurs opportunities to be involved in tourism development, accessing the knowledge, technology and innovations resulting in sustainable tourism, quality livelihood, and sustainable ecological management of communities.