Browse > Article
http://dx.doi.org/10.9716/KITS.2017.16.3.067

Exploring the Relationship between Social Capital and Team Climate in IT Project Teams  

Lee, Jungwoo (연세대학교, 워크사이언스센터)
Lee, Hyejung (연세대학교 동서문제연구원)
Lee, Seulki (연세대학교)
Publication Information
Journal of Information Technology Services / v.16, no.3, 2017 , pp. 67-81 More about this Journal
Abstract
IT project teams are composed of experts from various domains with different backgrounds, such as business and technologies. Thus, enhancing knowledge sharing and increasing team social capital are critical for the success of the project. This study examines the relationship among the team social capital, team climate and team performance. A research model and hypotheses are developed from literature review and empirically validated. The research model consists of team social capital, team climate and team performance. Specifically, team social capital, as antecedents, wasconceptualized asinternal and external differentiated by team boundary, and team climate is conceptualized as innovative climate and supportive climate. Using measures adopted from previous studies, 166 data points were collected to test the research model and related hypotheses. PLS data analysis indicated that internal and external social capitalhave positive effect on innovative climate while internal social capital has a positive effect on supportive team climate. The innovative and supportive climate has significant effect on the team performance. Based on the results, we proposed several team management skills for IT project managers. Theoretical constributions are discussed at the end with limitations and further studies.
Keywords
Social Capital; Internal Social Capital; External Social Capital; Innovative Climate; Supportive Climate; Organizational Climate; IT Team Performance;
Citations & Related Records
Times Cited By KSCI : 2  (Citation Analysis)
연도 인용수 순위
1 Chen, C.J. and J.W. Huang, "How Organizational Climate and Structure Affect Knowledge Management-The Social Interaction Perspective", International Journal of Information Management, Vol.27, No.2, 2007, 104-118.   DOI
2 Chen, C.J., J.W. Huang, and Y.C. Hsiao, "Knowledge Management and Innovativeness : The Role of Organizational Climate and Structure", International Journal of Manpower, Vol.31, No.8, 2010, 848-870.   DOI
3 Chin, W.W., "The Partial Least Squares Approach to Structural Equation Modeling", Modern Methods for Business Research, Vol.295, No.2, 1998, 295-336.
4 Chiu, C.M., M.H. Hsu, and E.T. Wang, "Understanding Knowledge Sharing in Virtual Communities: An Integration of Social Capital and Social Cognitive Theories", Decision Support Systems, Vol.42, No.3, 2006, 1872-1888.   DOI
5 Chung, Y., "Balancing the Internal and External Social Capital of Diverse R&D Teams", Rutgers University-Graduate School-New Brunswick, 2008.
6 Coleman, J.S., "Social Capital in The Creation of Human Capital", American Journal of Sociology, Vol.94, 1988, S95-S120.   DOI
7 Denison, D.R., "What is The Difference between Organizational Culture and Organizational Climate? A Native's Point of View on A Decade of Paradigm Wars", Academy of Management Review, Vol.21, No.3, 1996, 619-654.   DOI
8 Dunegan, K.J., P. Tierney, and D. Duchon, "Perceptions of An Innovative Climate : Examining the Role of Divisional Affiliation, Work Group Interaction, and Leader/Subordinate Exchange", IEEE Transactions on Engineering Management, Vol.39, No.3, 1992, 227-236.   DOI
9 Edmondson, A., "Psychological Safety and Learning Behavior in Work Teams", Administrative Science Quarterly, Vol.44, No.2, 1999, 350-383.   DOI
10 Eisenberg, R., P. Fasolo, and V. Davis-LaMastro, "Perceived Organizational Support and Employee Diligence, Commitment, and Innovation", Journal of Applied Psychology, Vol.75, No.1, 1990, 51-59.   DOI
11 James, L.A. and L.R. James, "Integrating Work Environment Perceptions : Explorations into the Measurement of Meaning", Journal of Applied Psychology, Vol.74, No.5, 1989, 739.   DOI
12 Griffith, J., "A Compositional Analysis of the Organizational Climate-Performance Relation : Public Schools as Organizations", Journal of Applied Social Psychology, Vol.36, No.8, 2006, 1848-1880.   DOI
13 Han, J. and A. Hovav, "To Bridge or to Bond? Diverse Social Connections in An IS Project Team", International Journal of Project Management, Vol.31, No.3, 2013, 378-390.   DOI
14 Henderson, J.C. and S. Lee, "Managing I/S Design Teams : A Control Theories Perspective", Management Science, Vol.38, No.6, 1992, 757-777.   DOI
15 Hoegl, M., K.P. Parboteeah, and C.L. Munson, "Team-Level Antecedents of Individuals' Knowledge Networks", Decision Sciences, Vol.34, No.4, 2003, 741-770.   DOI
16 Islam, Z.M., "The Mediating Effects of Socialization on Organizational Contexts and Knowledge Sharing", Journal of Knowledge Globalization, Vol.3, No.1, 2010, 31-48.
17 Janz, B.D. and P. Prasarnphanich, "Understanding the Antecedents of Effective Knowledge Management : The Importance of A Knowledge-Centered Culture", Decision Sciences, Vol.34, No.2, 2003, 351-384.   DOI
18 Jaw, B.S. and W. Liu, "Promoting Organizational Learning and Self-Renewal in Taiwanese Companies : The Role of HRM", Human Resource Management, Vol.42, No.3, 2003, 223-241.   DOI
19 Koene, B.A., A.L. Vogelaar, and J.L. Soeters, "Leadership Effects on Organizational Climate and Financial Performance : Local Leadership Effect in Chain Organizations", The Leadership Quarterly, Vol.13, No.3, 2002, 193-215.   DOI
20 Kopelman, R.E., A.P. Brief, and R.A. Guzzo, "The Role of Climate and Culture in Productivity", Organizational Climate and Culture, Vol.282, 1990, 318.
21 Lee, Y.C., "Social Capital, Knowledge Management, and Organizational Performance", The Journal of Information Systems, Vol.16, No.4, 2007, 223-242. (이영찬, "사회적 자본, 지식경영, 그리고 조직성과간의 인과관계", 정보시스템 연구, 제16권, 제4호, 2007, 223-242.)
22 Lee, H., J.G. Park, and J. Lee, "Role of Leadership Competencies and Team Social Capital in IT Services", Journal of Computer Information Systems, Vol.53, No.4, 2013, 1-11.
23 Lee, H.J., J.G. Park, and J.W. Lee, "Leadership Competencies of IT Project Managers : from Team Social Capital Perspective", Journal of the Korea Society of IT Services, Vol.10, No.4, 2011, 133-147. (이혜정, 박준기, 이정우, "IT 프로젝트 관리자의 리더십 역량 : 팀 내 사회적 자본 관점에서", 한국IT서비스학회지, 제10권, 제4호, 2011, 133-147.)   DOI
24 Lee, J., J.G. Park, and S. Lee, "Raising Team Social Capital with Knowledge and Communication in Information Systems Development Projects", International Journal of Project Management, Vol.33, No.4, 2015, 797-807.   DOI
25 Magner, N., R.B. Welker, and T.L. Campbell, "Testing A Model of Cognitive Budgetary Participation Processes in A Latent Variable Structural Equations Framework", Accounting and Business Research, Vol.27, No.1, 1996, 41-50.   DOI
26 Mercer, A.A. and K. Bilson, "Factors Influencing Organizational Commitment by Physicians", Proceedings of the Academy of Management, 1985.
27 Moolenaar, N.M. and P.J. Sleegers, "Social Networks, Trust, and Innovation, How Social Relationships Support Trust and Innovative Climates in Dutch Schools", Social Network Theory and Educational Change, 2010, 97-114.
28 Moran, E.T. and J.F. Volkwein, "The Cultural Approach to The Formation of Organizational Climate", Human Relations, Vol.45, No.1, 1992, 19-47.   DOI
29 Nahapiet, J. and S. Ghoshal, "Social Capital, Intellectual Capital, and The Organizational Advantage", Academy of Management Review, Vol.23, No.2, 1998, 242-266.   DOI
30 Adler, P.S. and S.W. Kwon, "Social Capital : Prospects for A New Concept", Academy of Management Review, Vol.27, No.1, 2002, 17-40.   DOI
31 Nohria, N. and R. Gulati, "Is Slack good or bad for Innovation?", Academy of Management Journal, Vol.39, No.5, 1996, 1245-1264.   DOI
32 Burt, R.S., "The Contingent Value of Social Capital", Administrative Science Quarterly, Vol.42, No.2, 1997, 339-365.   DOI
33 Basaglia, S., L. Caporarello, M. Magni, and F. Pennarola, "IT Knowledge Integration Capability and Team Performance : The Role of Team Climate", International Journal of Information Management, Vol.30, No.6, 2010, 542-551.   DOI
34 Bourdieu, P., "The Forms of Capital.(1986)", Cultural Theory : An Anthology, 2011, 81-93.
35 Bryk, A.S. and B. Schneider, "Trust in Schools : A Core Resource for School Reform", Educational Leadership, Vol.60, No.6, 2003, 40-45.
36 Calantone, R., R. Garcia, and C. Droge, "The Effects of Environmental Turbulence on New Product Development Strategy Planning", Journal of Product Innovation Management, Vol.20, No.2, 2003, 90-103.   DOI
37 Campbell, J.J., M.D. Dunnette, E.E, Lawler, and K.E. Weick, "Managerial Behavior, Performance, and Effectiveness", 1970.
38 Park, J.G., S. Lee, G.G. Lim, and J. Lee, "Exploiting Group Social Capital in Systems Development Projects", Journal of the Korea Society of IT Services, Vol.15, No.1, 2016, 131-152.   DOI
39 Norrgren, F. and J. Schaller, "Leadership Style : its Impact on Cross-Functional Product Development", Journal of Product Innovation Management, Vol.16, No.4, 1999, 377-384.   DOI
40 Paavola, S., L. Lipponen, and K. Hakkarainen, "Models of Innovative Knowledge Communities and Three Metaphors of Learning", Review of Educational Research, Vol.74, No.4, 2004, 557-576.   DOI
41 Parker, C.P., B.B. Baltes, S.A. Young, J.W. Huff, R.A. Altmann, H.A, Lacost, and J.E. Roberts, "Relationships between Psychological Climate Perceptions and Work Outcomes : A Meta‐Analytic Review", Journal of Organizational Behavior, Vol.24, No.4, 2003, 389-416.   DOI
42 Parolia, N., S. Goodman, Y. Li, and J.J. Jiang, "Mediators between Coordination and IS Project Performance", Information and Management, Vol.44, No.7, 2007, 635-645.   DOI
43 Putnam, R.D., "Bowling Alone : America's Declining Social Capital", Journal of Democracy, Vol.6, No.1, 1995, 65-78.   DOI
44 Shadur, M.A., R. Kienzle, and J.J. Rodwell, "The Relationship between Organizational Climate and Employee Perceptions of Involvement the Importance of Support", Group and Organization Management, Vol.24, No.4, 1999, 479-503.   DOI
45 Schnake, M.E., "An Empirical Assessment of the Effects of Affective Response in The Measurement of Organizational Climate", Personnel Psychology, Vol.36, No.4, 1983, 791-804.   DOI
46 Schneider, B., "Organizational Climate and Culture", 1990, Pfeiffer.
47 Schneider, B., M.G. Ehrhart, and W.H. Macey, "Organizational Climate and Culture", Annual Review of Psychology, Vol.64, 2013, 361-388.   DOI
48 Wallach, E.J., "Individuals and Organizations : The Cultural Match", Training and Development Journal, 1983.
49 Tansley, C. and S. Newell, "Project Social Capital, Leadership and Trust : A Study of Human Resource Information Systems Development", Journal of Managerial Psychology, Vol.22, No.4, 2007, 350-368.   DOI
50 Tsai, W. and S. Ghoshal, "Social Capital and Value Creation : The Role of Intrafirm Networks", Academy of Management Journal, Vol.41, No.4, 1998, 464-476.   DOI
51 Wasko, M.M. and S. Faraj, "Why should I Share? Examining Social Capital and Knowledge Contribution in Electronic Networks of Practice", MIS Quarterly, Vol.29, No.1, 2005, 35-57.   DOI
52 Yukl, G., "Leadership in Organizations", Upper Saddle River : Prentice Hall, 2006.