• 제목/요약/키워드: Organizational behavior

검색결과 934건 처리시간 0.023초

The Effect of Gamification on Employee Behavior: The Mediating Effects of Culture and Engagement

  • HAMZA, Ibrahim;SAROLTA, Tovolgyi;SHATILA, Khodor
    • The Journal of Asian Finance, Economics and Business
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    • 제9권5호
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    • pp.213-224
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    • 2022
  • In recent years, gamification has been a hot issue due to its positive impact on organizational success. The proper application of game elements in an organizational context is required for gamification implementations. Gamification remains an area of active research for its behavior molding potential. Employee engagement is a critical component in assessing employee behavior and is considered crucial for organizational success. Research questionnaires were completed online between March 2021 and February 2022. Our targeted sample encompassed low and mid-level personnel of Asian and Middle eastern employees working in Hungary. The questionnaire was introduced using google forms. Our sample size consisted of 203 respondents (N = 203). Research results indicated gamification's significance in increasing employees' intrinsic motivation and therefore boosting organizational engagement levels. Gamification improved employees' task performance and the overall quality of work. Organizational culture had a mediating role between gamification and employees' behavior. Organizational culture and employee behavior are in close correlation. Research findings also proved engagements' mediating effect on employees' behavior. The results of the research showed that gamification in human resources has risen in popularity, especially in terms of its impact on employee behavior and performance. The study's findings demonstrated that gamification has a positive impact on organizational performance and collaboration.

Mediating Effect of Psychological Empowerment on the Causal Relationship between High-Performance Work System and Organizational Citizenship Behavior in Social Welfare Organizations

  • Park, Miyoung
    • International Journal of Advanced Culture Technology
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    • 제8권1호
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    • pp.152-156
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    • 2020
  • The study is to examine the mediating effect of psychological empowerment on the causal relationship between high-performance work system and organizational citizenship behavior. This study collected data from public organizations that are responsible for social welfare provision in Daegu, Gyeongsangbuk-Do, and Pusan in South Korea. This study employs confirmatory factor analysis in Amos 21 to find the discriminant validity of all constructs and regression analysis by Baron and Kenny (1986) to test that psychological empowerment is a mediator of the causal relationship between high-performance work system and organizational citizenship behavior. As the result of the analysis, psychological empowerment has a significant mediating effect on the relationship between high-performance work system and organizational citizenship behavior. The study suggests to the managers in social welfare organizations how they need to enhance organizational citizenship behavior through psychological empowerment themselves.

조직시민행동과 선행요인간의 관계에 관한 연구 : TPM 제조혁신의 조절효과를 중심으로 (A Study on the Relationship Between Employees' Organizational Citizenship Behavior and Antecedents : Moderating Effect of TPM Manufacturing Innovation)

  • 최창호;이상곤;이재광
    • 지식경영연구
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    • 제10권3호
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    • pp.133-152
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    • 2009
  • The purpose of this study is to enhance an understanding of employee's OCB(organizational citizenship behavior) in manufacturing innovations like a TPM(total productive maintenance). OCB is examined as a dependent variable in three dimensions; compliance behavior, altruistic behavior, and innovative behavior. The six determinants of OCB are considered based on previous literature : organizational culture, team climate, transactional leadership, transformational leadership, job satisfaction, and organizational commitment. And the moderating effect of TPM on the relationships between OCB and determinants are examined. Data is collected through questionnaires and interviews from 684 employees in the Korean medium-sized manufacturing company that are conducting TPM. The result indicates that the important influencing factors of OCB are team climate, organizational culture, and job satisfaction. And the moderating effect of TPM on the relationships between OCB and job satisfaction is founded.

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서번트 리더십이 조직동일시와 혁신행동에 미치는 영향 (The Effects of Servant Leadership on Organizational Identification and Innovative Behavior)

  • 황상규
    • 대한안전경영과학회지
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    • 제18권1호
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    • pp.191-201
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    • 2016
  • The paper examines how servant leadership and organizational identification contributed to explaining innovative behavior. In order to verify the relationships and mediating effect, data were collected from 298 individuals in employees working in small and medium-sized firms at Jinju, Changwon, Gimhae, Busan City to test theoretical model and its hypotheses. All data collected from the survey were analyzed using with SPSS 18.0. This study reports findings as follows: first, the relationship between the servant leadership and the organizational identification is positively related. Second, there was also a positive correlation between the organizational identification and the innovative behavior. Third, the relationship between the servant leadership and the innovative behavior is positively related. Finally, the organizational identification played as a partial mediator on the relationship between servant leadership and innovative behavior. Based on these findings, the implications and the limitations of the study were presented including some directions for future studies.

직무 만족과 조직 시민 행동이 고객 지향성에 미치는 영향 - 백화점 패션 제품 판매원을 중심으로 - (The Effect of Job Satisfaction and Organizational Citizenship Behavior on Customer Orientation - Focused on Fashion Product Employees in Department Stores -)

  • 정명선;김성은
    • 복식문화연구
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    • 제15권4호
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    • pp.620-633
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    • 2007
  • The purpose of this study was to empirically examine the effect of job satisfaction and organizational citizenship behavior on customer orientation to investigate the causal relationships among these variables. The questionnaires was administered to 121 fashion product employees of department stores in Gwang-ju city during February $10{\sim}15$, 2006. For analysis of data, frequency, factor analysis, t-test, ANOVA, regression analysis, and path analysis were applied. The results indicated that job satisfaction of employees significantly influenced customer orientation(p<0.001) and organizational citizenship behavior(p<0.001). The organizational citizenship behavior of employees significantly influenced customer orientation(p<0.001). The job satisfaction had both direct and indirect effects on customer orientation mediated by organizational citizenship behavior.

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조직시민행동이 비윤리적 친조직행동에 미치는 영향: 마키아벨리즘의 조절효과 (Effect of Organizational Citizenship Behavior on Unethical Pro-organization Behavior Focused on the Moderating Effect of Machiavellism)

  • 송기륭;김경석
    • 아태비즈니스연구
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    • 제14권4호
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    • pp.205-216
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    • 2023
  • Purpose - The purpose of this study was to examine the effect of organizational citizenship behavior on unethical pro-organization behavior considering two sub-dimensions of organizational citizenship behavior such as citizenship behavior for individual and citizenship behavior for organization. In addition to this, this study was to identify of the moderating effect of machiavellism. Design/methodology/approach - This study collected 269 sample questionnaires from employees who are working for Korean companies. To examine the hypotheses, this study used hierarchical regression analysis. Findings - First, results showed that there is a significant positive effect of citizenship behavior for organization on unethical pro-organization behavior, but citizenship behavior for individual did not have any significant effect on unethical pro-organization behavior. Second, same with the previous results, machiavellism only had its significant moderating effect on the relationship between citizenship behavior for organization and unethical pro-organizational behavior, not on citizenship behavior for individual. The moderating effect strengthened the positive relationship. Research implications or Originality - Although organizational citizenship behavior and unethical pro-organization behavior are studied many times, but there is no research examining the relationship between these two concepts. these two concepts share the figure that these behaviors are pro-organizational. The only differences between the two is ethical or not. So, this study identified the relationship and moderating effect of machiavellism. In doing so, this study provided novel implications for the researchers of this filed.

사회복지기관의 조직문화와 조직시민행동의 관계에서 직무만족의 매개효과 (The Mediating Effects of Job Satisfaction on the Relationship between Organization Culture and Organizational Citizenship Behavior of Social Welfare Organizations)

  • 강종수;박은미
    • 한국산학기술학회논문지
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    • 제14권1호
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    • pp.135-142
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    • 2013
  • 본 연구는 사회복지기관의 조직문화가 구성원들의 조직시민행동에 어떠한 영향을 미치는지 알아보고 조직문화와 조직시민행동 간의 관계에서 직무만족의 매개효과를 검증하기 위해 실시한 것으로, 조직문화는 Kimberly and Quinn의 경쟁가치모형(competing value model)을 바탕으로 네 가지 유형으로 측정하였다. 자료 수집은 사회복지기관 종사자 260명을 대상으로 구조화된 설문자료를 분석하였다. 연구 결과, 사회복지기관의 조직문화, 조직시민행동 및 직무만족은 모두 중간값 이상의 수준을 보여주고 있고, 회귀분석 결과에서 조직문화와 직무만족 모두 조직시민행동에 긍정적인 영향을 미치는 것으로 나타났으며 특히 직무만족의 영향력이 더 높게 나타났다. 또한 직무만족의 매개효과가 유의한 수준에서 네 가지 조직문화 유형 모두에서 확인되었다. 이는 조직문화 수준이 낮더라도 직무만족 수준을 증진시킨다면 조직시민행동이 높아질 수 있다는 것을 의미한다. 이러한 결과를 바탕으로 구성원들이 조직을 위해 자발적으로 헌신하도록 하기 위해 직무만족 향상이 매우 중요함을 알 수 있다.

융·복합 시대의 조직지원인식과 조직시민행동간 조직몰입과 심리적 임파워먼트의 매개효과 (A Study on the effect of Perceived Organizational Support to Organizational Citizenship Behavior in the convergence age - Mediating Effect of Organizational Commitment and Psychological Empowerment)

  • 강은구;이선규
    • 디지털융복합연구
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    • 제15권9호
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    • pp.99-110
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    • 2017
  • 융 복합 시대에 조직 구성원의 역할외 행동을 자연스럽게 유도하기 위해서는, 조직지원인식이라는 조직구성원의 인식에서 시작하여, 직무와 관련된 심리적 태도를 형성시킬 때, 조직 구성원은 조직시민행동을 보이게 된다. 따라서 본 연구는 조직 구성원의 조직시민행동을 이끌어 내기 위해, 조직지원인식을 독립변수로 설정하고, 개인의 심리적 변화 과정을 설명해 주는 심리적 임파워먼트와 조직몰입의 매개효과를 밝히고자 한다. 본 연구를 위해, 문헌고찰을 통한 이론적 연구와 설문지법을 활용한 실증적 연구 방법을 동시에 활용하였다. 분석결과 조직지원인식은 조직 몰입과 심리적 임파워먼트에 유의미한 영향을 미치는 것으로 나타났다. 조직 몰입과 심리적 임파워먼트는 조직 시민행동에 유의미한 영향을 미치는 것으로 나타났다. 또한, 조직 몰입과 심리적 임파워먼트는 조직 지원 인식과 조직 시민행동의 관계를 부분매개하는 것으로 나타났다. 이러한 연구 결과는 조직시민행동이 발현되는 구체적인 과정을 밝히는 것으로, 이를 통해 조직 구성원들의 역할외 행동을 유발시킬수 있는 다양한 방안 마련에 기여할 것으로 사료된다.

보육교사의 조직몰입 및 조직충성행동과 업무만족과의 관계 (Relationships among Teachers' Organizational Commitment, Organizational Loyalty Behavior, and Working Satisfaction in Day Care Center)

  • 오경숙;조진희
    • 한국생활과학회지
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    • 제20권3호
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    • pp.505-519
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    • 2011
  • The purpose of this study was to analyze the relationship between organizational commitment, organizational loyalty, and working satisfaction of 162 teachers in daycare centers in Gyung-gi province. Three questionnaires about the organizational commitment which Allen and Mayer(1990) developed and Son Sobin(2002) revised, organizational loyalty behavior which Jo Bumsang(2004) revised, and working satisfaction which Kim Sunja(2005) developed, and the researcher revised were used for this study. For this study, the data was analyzed using descriptive statistics, independent t-test, and Pearson correlation. The results were as follows: first, the early childhood teacher's organizational commitment was average, and there was a significant difference according to the teacher's academic background. Second, the early childhood teacher's organizational loyalty was also average, and there were significant differences according to the teacher's age and academic background. Third, the early childhood teacher's working satisfaction was below average level, and there was a significant difference according to the teacher's working hours. Last, the early childhood teacher's organizational commitment, organizational loyalty behavior, and working satisfaction showed the positive relationship. In conclusion, the government and the director of daycare centers should support for the teacher's psychological satisfaction because the early childhood teacher's psychological state is highly related to successful organization of daycare centers.

인터넷 웹사이트 운영전략 및 성과 간 관계 연구 - 기업의 사회적 책임(CSR)이 조직 구성원의 조직몰입 및 생산적 행동에 미치는 영향을 중심으로 - (A Study on the Relationship between Operational Method and Performance of Web Sites - Effect of CSR on Employees' Organizational Commitment and Productive behaviors -)

  • 박종필;박미;김형욱
    • 품질경영학회지
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    • 제43권1호
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    • pp.67-84
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    • 2015
  • Purpose: By analyzing what kind of organizational reaction is shown by employees to corporate social responsibility (CSR), I want to propose a plan to maximize achievement(organizational commitment and productive behavior) within corporation. Methods: Regression analysis is used to analyze relationship between CSR awareness and achievement within corporation. Then structural equation model is used to check control effect of corporate member's participation in CSR. Results: It is proved that employee's CSR awareness has positive relationship with organizational commitment and productive behavior. It is shown that when employees have participated in CSR programs directly, effectiveness of relationship was especially higher for Organizational Citizenship Behavior (OCB) and innovative behavior. Conclusion: In order to increase organizational commitment and productive behavior of employees, corporation's social responsibility management, in other words ethical management must be used so their motivation can be increased and so they can directly participate in CSR programs which will increase effectiveness of organization.