• Title/Summary/Keyword: Organizational Needs

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The Market Orientation from Dual Perspectives: Customers and Managers Perceptions in Tunisian Banks

  • Najjar, Faouzi;Missaoui, Yosra
    • International Journal of Computer Science & Network Security
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    • v.21 no.11
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    • pp.31-42
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    • 2021
  • Several studies have been conducted on market orientation over the last three decades. However, the majority of previous research focused exclusively on an internal vision that conceives the market orientation from an organizational perspective, considering the market orientation as a strictly perceived culture or behavior by company's staff (managers and employees) .This study aims to emphasize the importance of analyzing the market orientation from a dual perspective by investigating simultaneously the perceptions of customers and those of managers. It examines the perceptual gap or perceptual congruence of market orientation between customers and managers. A survey is conducted with Tunisian bank managers and B to B customers to measure their market orientation perception. The results should reveal level of manager's market orientation in Tunisian banks compared to customers' perceptions. The perception gaps of market orientation between managers and customers named congruence is highlighted and categorized. This study provides some contributions to fill the gap emerging from the one-sidedness of market orientation evaluation and gives a dyadic vision of market orientation that helps managers in their continuous learning about markets and sensing customers' needs and expectations. Market orientation level between the two groups is evaluated to give some managerial recommendations.

The difference in knowledge, awareness, and educational demand about disaster medical response-related institutions in Jeollanam-do (전남지역 재난의료대응 유관기관 재난의료대응 지식, 인식 및 교육 요구도 차이 분석)

  • Park, Myeong-Hui;Jung, Eun-Kyung
    • The Korean Journal of Emergency Medical Services
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    • v.26 no.1
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    • pp.21-36
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    • 2022
  • Purpose: This descriptive research study aimed to investigate the knowledge and perception of the natural disaster medical system by relevant disaster medical response teams in Jeonnam region, and provide baseline data for a disaster education program based on analysis of priorities of educational demand. Methods: Online questionnaires were distributed to 200 research participants including paramedics from five fire stations in J province, 22 public health centers, two disaster base hospitals, ERU (Emergency Response Units), and DMAT (Disaster Medical Assistance Team). The questionnaires elicited basic information about respondents, their knowledge and perception on disaster preparation and response, cooperation system, and educational and training needs. Results: The top priority items selected were: other disasters for paramedics, first aid for the rapid response team, and command system for DMAT. Conclusion: Customized education and training programs must be developed to suit each organizational need. Detailed operational guidelines must be established and with them a unified educational curriculum should be put into practice.

Assessing Social and Work Environmental Factors Towards Women Upward Career Development: An Empirical Study from Pakistan

  • KHURSHID, Nabila;NASEER, Aleena;KHURSHID, Jamila;KHOKHAR, Arif Masih;IRFAN, Muhammad
    • The Journal of Asian Finance, Economics and Business
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    • v.9 no.1
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    • pp.53-61
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    • 2022
  • The goal of this research was to find the relationship between the work environment and societal issues that impede women's advancement to senior management positions. The study included 500 women professionals from diverse firms in Pakistan's business sector, of whom 100 were chosen as the sample size using a purposive sampling method. Experts confirmed the validity of the study tool, which was a questionnaire, and Cronbach's alpha coefficient was used to verify its reliability (0.704-0.982). The model's standardized regression coefficients suggested that social factors (0.298) were the most important factors determining women's empowerment in terms of career development and that they were further influenced by factors related to the work environment (0.411). It was concluded that organizational rules for female employees assist them to maintain a balance between work and family, resulting in a less stressful working environment. The role of the social factor as a mediator is also thought to be important in maintaining a healthier work environment in companies. It was also determined that much more work needs to be done on promotional regulations, as well as gender-blind legislation so that women's professional advancement is not limited to middle management.

Occupational stress in dental hygienists: A systematic review (치과위생사의 직무스트레스에 관한 체계적 문헌고찰)

  • Yi-Seul Kim;Seul-Gi Kim;Soon-Ryun Lim;Su-Jung Cho
    • Journal of Korean society of Dental Hygiene
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    • v.23 no.6
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    • pp.411-421
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    • 2023
  • Objectives: This study aimed to analyze research literature, created over the past 10 years, on occupational stress among domestic dental hygienists and identify the major factors affecting occupational stress. Methods: Of the 192 articles found through literature searches, 26 were selected for the analysis after reviewing titles, abstracts, and full texts. General characteristics of each study, measurement tools employed, and data related to pertinent factors were systematically analyzed. Results: Seven instruments were utilized to measure job stress. Among the variables exhibiting positive correlation with occupational stress, turnover intention was the most prevalent, while variables showing negative correlation were predominantly associated with job satisfaction. Factors influencing occupational stress included emotional labor, workload, organizational social capital, and experiencing verbal abuse. Conclusions: With regard to the most influential factors, "emotional labor" and "turnover intention" had the greatest impacts on job stress and occupational stress, respectively. Based on the findings of this study, follow-up research needs to be conducted to suggest ways to prevent, manage, and reduce occupational stress among dental hygienists

A Study on the Establishment of CDE Workflow and Information Container System for the Development of a Korean Common Data Environment (CDE) Based on ISO 19650 (ISO 19650 기반의 한국형 공통데이터환경(CDE) 개발을 위한 CDE 워크플로우와 정보컨테이너 체계 수립 연구)

  • Lee, Il-Gon;Kim, Hyun-Min;An, Joon-Sang;Choi, Jae-Woong
    • Journal of KIBIM
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    • v.13 no.4
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    • pp.74-84
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    • 2023
  • Modern construction projects have stakeholders from various construction fields, highlighting the importance of efficient information sharing and collaboration. The expanding scope of Building Information Modeling (BIM), particularly in the domestic construction sector, necessitates a Common Data Environment (CDE). However, applying foreign commercial CDE solutions within the domestic context is challenging due to the difficulty of aligning them with the unique organizational structures and characteristics prevalent in the country. Furthermore, the information review and approval processes specified by ISO 19650 often fail to harmonize adequately with the domestic design procedures, limiting the full utilization of CDE advantages. This study endeavors to develop a Korean CDE collaborative platform based on ISO 19650, with a focus on adapting workflows and information container systems to the domestic context. Building upon the requirements of ISO 19650-based CDE workflows and information containers, this research involves an in-depth analysis of information generation, sharing, review, and approval processes within domestic design organizations, offering tailored CDE workflows and information container systems that align with the specific needs of the Korean construction industry.

The Challenges for LSP to Support Robust and Sustainable Distribution System

  • Yeni SUMANTRI;Femiana GAPSARI;Gunawan Hadiko
    • Journal of Distribution Science
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    • v.22 no.7
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    • pp.23-32
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    • 2024
  • Purpose: Increasingly limited environmental resources encourage all sectors to implement robust distribution systems, including Logistics Service Provider (LSP) as a company that manages customer logistics activities. However, efforts to achieve a robust distribution system have many challenges. To overcome these challenges, as a first step, LSP needsto classify and analyze the challenges faced and find solutions. Knowledge of the challengesin managing robust logisticsisstill not widely researched in developing countries. This paper explores existing research gaps in the region. Research design, data and methodology: The research enquiries used are a questionnaire and in-depth interviews. In the field study, surveys, observations, interviews related to robust logistics implementation in the LSP were carried out. Results: The results of the study show that although robust logistics is recognized as very important, understanding among LSPs is still very diverse. The main challengesfound in this study come from the economic aspect and the internal conditions of the organization. Conclusion: LSP is advised to carry out internal strengthening of the company, especially for economic and organizational aspects therefore they can implement robust and sustainability practices more intensively. LSP needs to have good financial support in order to implement the aspects on an ongoing basis.

Impact of Trust and Asset Specificity between Partner Firms on IJV Performance: A Quadratic Model Investigation of IJVs in Korea (합작파트너 간 신뢰와 자산특이성이 국제합작투자기업의 경영성과에 미치는 영향: 비선형적 모형을 중심으로)

  • Song, Yunah;Lee, Jae-Eun
    • International Commerce and Information Review
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    • v.19 no.1
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    • pp.235-256
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    • 2017
  • This study is to analyse how trust and asset specificity among partner firms affect on performance of international joint venture(IJV). Especially, the analysis was mainly based on a quadratic model. While it assumes that the previous studies was based on linear model in the relationship between trust, asset specificity and the performance, this study proceeds a empirical analysis by setting up a hypothesis; it would be quadratic relationship between trust, asset specificity and performance which are based on social capital theory and transaction cost theory. The survey was held with 74 manufactures who were established as an IJV by Korean and foreign firms together. In the result of the empirical analysis, trust shows an inverted U-shaped relationship with IJV performance. Also, asset specificity shows the U-shaped relationship with IJV performance. The results suggest that it needs to control and maintain the trust level among the partners in order not to lose an appropriate control caused by too much trust. In order to minimize the cost generated by asset specificity and to transform it into positive impact, it needs a control and the operation of monitoring system on the opportunistic action of the partners. Furthermore, it needs to keep organizational flexibility and innovativeness to continuously develop new capabilities.

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Factors Related to Therapeutic Compliance of Hypertensive Patients in Small and Medium Scale Industry (중소규모 사업장 고혈압환자의 치료순응과 관련요인)

  • Kim, Yang-Mi;Lee, Kyung-Jae;Kim, Joo-Ja;Chung, Chee-Kyung
    • Korean Journal of Occupational Health Nursing
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    • v.11 no.2
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    • pp.91-107
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    • 2002
  • In order to evaluate the factors related to therapeutic compliance of hypertensive patients in small and medium scale industry, the questionnaire survey and the blood pressure measurement were performed on 138 hypertensive patients who were reported to have C or $D_2$ result of hypertension at the workers' periodic health examination from March to November 2001. The contents of questionnaire included the informations of factors related to therapeutic compliance of hypertensive patients such as, age, sex, marital status, income, education levels, scale, occupation, work duration, smoking and drinking habits, exercise, family history, stress and A type personality, employer's concern, organizational culture, health status, awareness, knowledge and attitude toward the needs of hypertension treatment, and experience of health education. The results of the study were as follows: 1. The proportion of those who were compliant to the treatment of hypertension was 41.3% of subjects. Among small scale industry less than 50 employees, the rate of therapeutic compliance group was 27.5% and therapeutic noncompliance group was 72.5%. Among medium scale industry more than 50 employees, the rate of therapeutic compliance group was 60.3% and therapeutic noncompliance group was 39.7%. 2. Among therapeutic noncompliance group, 95.1% of patients were aware of the fact that workers have hypertension, and 77.8% of patients got 6-10 marks of hypertension related knowledge. For health education, 27.2% were experienced and 34.6% said no intention to participate. And for hypertension treatment, 9.9% said no need to get the treatment and 44.4% said have no idea whether get treatment or not. 3. The significant factors related to therapeutic compliance of hypertensive patients in small scale industry were work duration, A type personality(anger), health status, attitude toward the needs of hypertension treatment, and experience of health education. 4. The significant factors related to therapeutic compliance of hypertensive patients in medium scale industry were age, occupation, subjective symptom, attitude toward the needs of hypertension treatment, and experience of health education. In consideration of above findings, it was suggested that in order to improve the therapeutic compliance in small and medium scale industry hypertensives, it be necessary to change attitude, perception, knowledge and treatment of hypertension by various methods such as effective health education and individually consulting programs by occupational health professional.

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The Study of Acknowledgement and Needs of the Parents about Elementary, Middle, and High School Students' Health Education (초.중.고등학교 보건교육에 대한 학부모의 인식 및 요구도 조사)

  • Choi, Jin-Young;Kim, Myung
    • Korean Journal of Health Education and Promotion
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    • v.12 no.1
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    • pp.47-71
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    • 1995
  • This research has been attempted to measure health acknowledgement and needs of 1158 respondents, the parents of elementary, middle, and high school students, residing in Seoul and In-chon. 1. The majority of parents had high interests in health and their children's health education. In addition, more than half of parents showed positive responses in their willingness to participate in organizational activities. 2. 41.7% of parents thought that their children were receiving health education regularly. For their recognitions of the course title, 'Physical Education' was the most highly recognized by the parents of elementary and middle school students, and 'Military Drill' for the parents of high school students. 3. A high number of parents perceived the problems of school health education. 4. There was a high number of parents, who thought that health education teachers' knowledge was deficient, and 86.3% of them agreed that additional education for 33the teachers should be desired. 5. 95.5% of parents acknowledged the necessity of health education; 78.8% of them recognized the reinforcement of health education; and 60.0% of them percepted the necessity of establishing the independent health education courses. 6. For the matter of instruction period, the majority of parents responded that health education should be taught from "kindergarten" and "elementary school". For the appropriate instruction hour per a week, the majority answered 1 hour. Most respondents answered that those, who majored in health education, should be the appropriate teachers. 7. The survey result indicated that there was a close correlation between the cognition of the importance of health education and the correspondents' health educational background, their interest and willingness to participate in health education. 8. The most desired areas of health education were Safety Education and Health-Habit. The followings were Environmental Health, Prevention of Disease, Mental Health, Growth and Nutrition, and Drug-Abuse in a sequent order. The parents of elementary school students showed a high acknowledgement on Health-Habit, Growth and Nutrition, and Prevention of disease, Safety Education. On the other hand, as the children entered into the advanced schools, the parents' recognition of the health education needs shifted into Sex education, Drug Abuse, and Mental Health. 9. Those respondents, who recognized the necessity of health education and advocated the establishment of independent health education courses, had a strong demand for the implementation of the health education.

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An Exploratory Study for Analyzing the Needs of the Customers Who Use Academic Information Service (학술정보 서비스 이용고객의 니즈 분석을 위한 탐색적 연구)

  • Yoon, Jong-Wook
    • Journal of the Korea Society of Computer and Information
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    • v.17 no.2
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    • pp.215-224
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    • 2012
  • This study performs an exploratory investigation of the needs of the customers who use academic information service from a research institute, K, that provides information services for domestic academic institutions of natural science and technology. K institute is planning customized services in order to improve customer satisfaction on the academic information service And therefore, the institute begins the research on customer needs analysis and customer segmentation. The research is regarded as well-timed, because CRM implementation in public organizations has been activated recently. Data mining and data warehousing techniques were used for pilot analyses. For the purpose of customer segmentation, a mixed segmentation model, which adds product life cycle concept to the 'balanced customer segmentation' model, which in turn considers the value of customers from the organizational viewpoint and the value of organizations from the customer's viewpoint, simultaneously, was applied. The result of investigation indicated that, in the case of K, 'balanced customer segmentation' and 'contents reach approach' which uses data warehouse/OLAP, rather than those customer segmentation techniques that are often used within the industry, are the more potent ways of approach. This exploratory case study is expected to provide a useful guideline for 'deriving an organizationally unique CRM model' that recently is one of the hot topics in the CRM area.