• 제목/요약/키워드: Organizational Issue

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안전 관리를 위한 행동적 연구에 대한 비판적 분석 및 제언 (A Critical Review of Behavioral Studies for Accident Control)

  • 오세진;최상진;김형수;홍선희
    • 한국심리학회지 : 문화 및 사회문제
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    • 제9권spc호
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    • pp.75-88
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    • 2003
  • 본 연구는 안전사고의 예방 및 관리를 위해 시도되었던 행동적 연구를 실험상황, 피험자, 실험설계, 종속변인, 독립변인 등의 다양한 측면에서 비판적으로 분석하고, 이를 바탕으로 앞으로의 바람직한 연구 방향에 대한 제언을 목적으로 하였다. 행동적 접근은 1970년 후반부터 적용되어 안전관리에 있어서 많은 성공을 거두었으나 한계점도 존재한다. 특히, 상관연구에서 다루었던 개인차원에서의 중요 변인의 매개적 역할에 대한 고려가 없으며, 조직 상황에서의 처치 가능한 변인에 대한 고려가 부족한 실정이다. 따라서 개인차원의 주요 변인들에 대한 고려뿐만 아니라 조직차원에서의 변인들에 대한 개념을 행동적 연구에서의 독립변인으로서의 처치 대상이 될 수 있도록 보다 명확하게 구체화시킬 필요가 있다고 하겠다. 또한 독립변인과 종속변인과의 이론적 관련성, 프로그램의 유지 및 관리 등에 관한 보다 적절한 연구가 필요한 실정이다.

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전략적 관점에서 본 전자상거래 비즈니스 모델의 측정도구 개발에 관한 연구 (A Study on the Development of Measurement Instruments for the Business Model of Electronic Commerce in the Strategic Perspective)

  • 송영일;전호일
    • 한국정보시스템학회지:정보시스템연구
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    • 제15권3호
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    • pp.1-34
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    • 2006
  • The purpose of this study Is to develop empirically validated instrument for business model. The previous researches related to business model were almost taxonomies. And the focus of those researches were the classification by the degree of integration and innovation the origin, and the main source of revenue etc. In the emerging fields such as IT, e-commerce, and e-business, it tends to overlook methodological issue in its substantive relationships and also measurement. Business model is taken an interest in recent years. However, as the non-establishment of construct on business model has made no empirical study, this, study tries to develop an empirical validated instrument that identifies the dimensions of business model by uncovering meaningful group or categories. For this, the outlined domain of business model are defined as an organizational level that competes in the industry through the literature reviews. And the traits such as process integration, value chain reconstruction, strategic alliance with another business model, specialty in a certain wet sustainability of essential capabilities, differentiation, convertibility, customer orientation, revenue stream, newness, innovation leadership: and vision sharing are identified in those respective domains, and then the traits are classified into five dimensions such as interlinkageableness, valueness, functionalness, preemptiveness, and goalness by their characteristics. Generating items are continued on the basis of operationalization. Confirmatory factor analysis is performed in order to develop validated instrument with LISREL measurement model. Finally the instrument is developed through the previous procedure. The implication of this study is the first empirical effort to assess business model. The resulting instrument can be used with dependent variables in the future study related to business model. And the establishment of construct of business model is able to make a basis to rise an additional issue consequently. In the practical side, the instrument also can be employed as an assessment framework that can assess whether the expected value success or not. The instrument with the measurement can be used on competitor's business model, In. When an investment into a i-m with a specific business model, these instrument developed can be presented as the basic framework of assessment.

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A Revisit to the Recent Human Error Events in Nuclear Power Plants Focused to the Organizational and Safety Culture

  • Lee, Yong-Hee
    • 대한인간공학회지
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    • 제32권1호
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    • pp.117-124
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    • 2013
  • Objective: This paper presents additional considerations related to organization and safety culture extracted from recent human error incidents in Korea, such as station blackout(i.e., SBO) in Kori#1. Background: Safety culture has been already highlighted as a major cause of human errors after 1986 Chernobyl accident. After Fukushima accident in Japan, the public acceptance for nuclear energy has taken its toll. Organizational characteristics and culture became elucidated as a major contributor again. Therefore many nuclear countries are re-evaluating their safety culture, and discussing any preparedness and its improvement. On top of that, there was an SBO in 2012 in the Kori#1. Korean public feels frustrated due to the similar human errors causing to a catastrophe like Fukushima accident. Method: This paper reassesses Japan's incidents, and revisits Korea's recent incidents. It focuses on the analysis of the hazards rather than the causes of human errors, the derivation of countermeasures, and their implementation. The preceding incidents and conclusions from Japanese experience are also re-analyzed. The Fukushima accident was an SBO due to the natural disaster such as earthquakes and a successive tsunami. Unlike the Fukushima accident, the Kori#1 incident itself was simple and restored without any loss and radioactive release. However, the fact that the incident was deliberately concealed led to massive distrust. Moreover, the continued violation of rules and organized concealment of the accident are serious signs of a new distorted type of human errors, blatantly revealing the cultural and fundamental weakness of the current organization. Result: We should learn from Japanese experiences who had taken pride in its safety technology and fairly high confidence in safety culture. Japan's first criticality accident in JCO facility splashed cold water on that confidence. It has turned out to be a typical case revealing the problems in the organization and safety culture. Since Japan has failed to gain lessons and countermeasure, the issue persists to the Fukushima incident. Conclusion: Safety culture is not a specific independent element, which makes it difficult to either evaluate it properly or establish countermeasures from the lessons. It may continue to expose similar human errors such as concealment of incident and manipulation of bad data. Application: Not only will this work establish the course of research for organization and safety culture, but this work will also contribute to the revitalization of Korea's nuclear industry from the disappointment after the export contract to UAE.

호텔기업의 정규직과 비정규직 직원의 조직몰입과 직무만족의 차이 분석 (Comparison between Regular Workers and Contingent Workers of Organizational Commitment and Job Satisfaction in Hotel Industry)

  • 한진영
    • 디지털융복합연구
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    • 제10권11호
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    • pp.503-513
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    • 2012
  • 본 연구의 목적은 호텔기업의 고용형태에 따라 정규직과 비정규직의 조직몰입과 직무만족의 차이를 비교분석하고, 조직몰입이 직무만족에 미치는 영향의 차이점을 알아보고자하였다. 이를 통해 호텔기업의 경영자 및 인사담당자들에게 고용형태를 기준으로 한 기업성과의 향상방안을 모색하기 위한 시사점을 제시하고자 하였다. 자료의 수집을 위하여 2011년 11월 1일부터 2011년 11월 30일까지 30일간 강원지역 특1급 호텔 3곳(A,H,I)에 재직 중인 식음료부서의 정규직과 비정규직 직원 230명을 대상으로 조사하였다. 연구의 결과를 요약하면, 첫째, OCOM 13(나는 진정으로 직장문제가 나의 문제로 생각된다) 항목이 5% 수준(t=2.140)에서, OCOM 8(나는 이 직장에서 오랫동안 근무할 생각이다)이 10% 수준(t=-1.887)에서 통계적으로 유의한 것으로 나타났다. 둘째, 직무만족에 대한 각 집단의 차이를 비교분석한 결과, JSATI 8(교육 및 훈련의 기회가 공평하게 주어진다) 항목이 5% 수준(t=2.140)에서 통계적으로 유의한 것으로 나타났다. 셋째, 호텔기업의 고용형태에 따라 조직몰입이 직무만족에 미치는 영향을 분석한 결과, 정규직 직원의 경우 지속적 몰입요인이 개인적성 만족에 미치는 영향은 1% 수준에서 유의한 영향을 미치는 것으로 나타났으며, 감정적 몰입은 개인적성 만족에 5% 수준에서 유의한 영향을 미치고 있다. 그러므로 안정적인 고용을 위한 장기적인 정책과 직원들의 능력에나 노력에 대한 보상을 통해 조직에 대한 신뢰를 가지게 하여 몰입수준을 높이고, 이것이 또한 직무만족수준에도 영향을 미쳐 고객만족도를 높여야 한다.

How to Chase Changing Middle Managers′ Roles in the Informediary Era: Spiral Gap Analysis Model and Star Process

  • Lee, Sang-Gun;Yoo, Sangjin
    • Management Science and Financial Engineering
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    • 제8권1호
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    • pp.21-38
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    • 2002
  • Rapid advances in information technology(IT) and telecommunication systems impact the number and quality of decision-making in organizations. Specifically, middle mangers must posses or develop the creativity necessary for survival in a constantly changing and volatile business environment. While tradition and conventional wisdom tell us that a middle managers role centers on control and monitoring, todays competitive arena has spun out a new managerial requirement developing and maintaining an innovative attitude. Problematically, most previous research has focused on the issue of changing decision authority (i. e. centralization/decentralization). Moreover, much previous research has also largely ignored environmental changes exposing new roles that middle managers have assumed. This study explores the means of identifying middle managerial roles, managerial possibilities involving the growing popularity of open systems through electronic brainstorming, and an adaptation and development of Diffusion Theory and attempt to counter criticism leveled at the theory's inability to provide an adequate explanation for diffusion of complex organizational technology. This paper develops three ideas: 1) Introducing the 'Chasing Curve' as a theoretical background. 2) Suggesting a new methodology using electronic brainstorming for analyzing the gap between Knowing (the perceived importance of middle managers' roles) and Doing (the degree of current status of middle managers' roles), which we term the 'Spiral Gap Analysis Model'. 3) Identifying a feedback system for minimizing the Knowing - Doing gap, aimed at development of IT strategic priority decision support, which we call this the 'Star Process'.

교직사회화전략과 직무태도에 관한 연구 (Teachers' socialization Tactics and Job Attitudes)

  • 이규만;이상진
    • 산학경영연구
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    • 제20권1호
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    • pp.1-18
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    • 2007
  • 교육환경의 급속한 변화로 교사들은 전통적인 직무에 충실해야 할 뿐만 아니라 다양한 교육 상황에 대처해야 하는 다중적이고 복합적인 사회적 요구에 직면해 있다. 교직을 둘러 싼 최근의 이와 같은 경향은 교직사회화전략과 관련된 문제를 더욱 중요한 과제로 제기하고 있다. 교직사회화의 이러한 중요성에도 불구하고 국내에서 교사들을 대상으로 한 교직사회화전략과 그 효과분석에 관한 연구는 그렇게 많지 않은 실정이다. 본 연구는 일반조직과 구별하여 사회화 전략을 교사를 대상으로 실제분석해보기 위한 사전 연구로서 관련 문헌 및 선행연구를 바탕으로 교사들의 직무만족이나 조직몰입 같은 교직사회화전략의 성과를 측정하기 위한 이론적 모델을 구안하고자 하는 것이다. 이와 같은 노력은 조직사회화전략에 대한 연구의 지평을 확대하는 계기를 마련해 줄 것이다.

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e-러닝 프로그램 선호 영향변인에 관한 탐색적 요인분석 (Identifying Variables that Affect Learners' Preference Toward E-Learning Program)

  • 이영민
    • 컴퓨터교육학회논문지
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    • 제9권3호
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    • pp.67-74
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    • 2006
  • 본 연구에서는 학습자가 특정 e-러닝 프로그램을 선호하는데 영향을 미치는 다양한 요인들을 탐색해 보았다. 선호도에 영향을 미치는 다양한 변인들을 열거하고 그러한 변인들을 상관 정도에 따라 공통요인을 추출하는 탐색적 요인분석(exploratory factor analysis)를 실시하였다. 분석 결과, 학습자들이 특정한 형태의 e-러닝 프로그램을 선호하게 되는 주된 요인들은 e-러닝 프로그램의 설계방식(1 요인), e-러닝 프로그램 활용목적(2 요인), 사회문화적 쟁점(3요인), 인구학적 요소(4 요인), 조직의 요구(5요인), e-러닝 프로그램 활용결과(6요인), e-러닝 프로그램 운영관리(7 요인), e-러닝 프로그램의 기술적 환경(8 요인)으로 나타났다.

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Relationship between Store Image, Customer Satisfaction, Behavioral Intention and Fast Distribution in Retails

  • Javanmard, Habibollah
    • 유통과학연구
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    • 제14권1호
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    • pp.7-15
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    • 2016
  • Purpose - The purpose of this paper is to study the relationships among store image, customer satisfaction, behavioral intentions (BI) and fast distribution in shahrvand chain super market in Tehran. Research design, data, and methodology - The 300 samples were from all the customers of Shahrvand chain stores. Since the present study aimed to explore the relationship between store image, customers' satisfaction, customers' behavioral intentions, and the proximity of shops to customers with considering determination for the influence of each factor, the customers of Shahrvand chain stores were randomly asked to comment on this issue. Results - Attitude to services and merchandising are positively associated with their positive store image. Besides, positive store image has a positive relationship with customers' behavioral intentions and customers'satisfaction. The relationship between fast distribution and customers' satisfaction is significantly positive. Conclusions - Several studies have shown that, in general, store image is important to attract and retain customers. This paper depicts the specific influences of image specifically on customer satisfaction and behavioral intention. Factors related to image have been discussed as their attitudes which touch areas of organizational behavior that have been embedded in the model, and it contributes to the originality or the value of the study.

A Study on the Factors Affecting the Establishment of Personal Information Management Systems (PIMS)

  • Seo, Young-Soo;Lee, Seong-Il;Hwang, K.T.
    • Journal of Information Technology Applications and Management
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    • 제19권3호
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    • pp.31-47
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    • 2012
  • As the dependence on information is increasing, the protection of personal information (PI) becomes a critical issue for the organizations, causing not only financial loss but also negative impacts on corporate images and reputations. To date, academic research in this area is scarce. This study analyzes the factors affecting the establishment and/or implementation of Personal Information Management System (PIMS) and provides direction for the practice. In this study, we assume that PIMS is one of the new technology adopted by organizations, and Unified Theory of Acceptance and Use of Technology (UTAUT) model is selected as a base model for the study. Using structural equation modeling technique, both measurement and structural models are validated, and hypotheses are tested. Major findings of the study include (1) the major driver of the organizations attempting to adopt PIMS seems to be the improvement of the business outcomes, (2) organizational capability and resource are important in the establishment of PIMS, and (3) the perceived difficulty of the establishment of PIMS is not affecting the intention to adopt PIMS. Since the importance of personal information security is high, establishment of PIMS is becoming one of the critical issues in the organizations. The establishment of PIMS should be encouraged to strengthen the competitiveness of businesses and to enhance the security level of the entire nation. It is expected that this study may contribute to developing plans and policies for establishment of PIMS in practice, and to providing a foundation for further research in this area.

국방환경변화에 따른 군 조직진단체계 발전방향 연구 (Research on development of organization analysis system in accordance with the defense environment changes)

  • 김기현
    • 안보군사학연구
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    • 통권13호
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    • pp.43-81
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    • 2016
  • Security environment we face in the Korean Peninsula is unexpectable. Tensions between Seoul and Pyeongyang and its threats are continuously evolving. Kim Jung Un will keep on conducting provocations and DPRK's isolation will result uncertainty to their objective and intention. KPA is centered on ground forces with conventional weapons but they possess modernized missiles and nuclear capabilities. What's more concerning is that North Korea continuously pursue and develop nuclear weapons and missile capabilities. Pursuing defense reform is inevitable for the ROK to deal adequately against the security threats posed by the North and to prepare for the environment of future warfare. If we are satisfied with the current capabilities then our military capabilities and security status will retrogress. We have to reorganize our units to make a small but FMC, smart military organization. Organization analysis is an urgent issue for reorganizing units. However, it isn't an easy task to reform an organization. There are vague parts for analysis and strong resistance from the people within the organization. Therefore should not focus on the reduction of people and the organization. Organization reform should be done with the acknowledgement of most of the personnel and should focus on the task and its method. These should be reflected to the organization analysis.

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